Autor: wolfgang kugler

• before doing that text, these exercises complete text/exercises at that link

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My name is Sam. I live in a small town. Every morning I get up at seven o’clock. I eat breakfast, and then I go to school. My school is near my house, so I usually walk. I like my teachers and my friends. We study English, math, and history. I also play football after school.

Right now, I am sitting in my room. I am writing in my notebook. My brother is watching TV in the living room. My mother is cooking dinner in the kitchen. She is making rice and vegetables. My father is reading a newspaper. It is quiet, and everyone is busy.

Last weekend, we visited my grandparents. They live in the countryside. We took the bus there. I played with my cousins in the garden. We ran, played games, and laughed a lot. In the evening, we had dinner together. My grandmother cooked chicken soup, and my grandfather told us funny stories. After dinner, we watched the stars in the sky. It was beautiful and peaceful.

I like my life. Every day is different. Sometimes I study, sometimes I play, and sometimes I travel. I am always happy to learn new things.

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_________________________

Vocabulary:

• a town – a place bigger than a village but smaller than a city.
• to get up – to leave your bed in the morning.
• to eat breakfast – to have food in the morning.
• usually – many times, on most days.
• to walk – to move with your feet, not run.
• a teacher – a person who helps students learn.
• to study math – to learn numbers and calculations.
• history (subject) – to learn about people and events from the past.
• right now – at this moment.
• to write – to make words with a pen or pencil.
• a notebook – a small book for writing in.
• to watch TV – to look at programs on television.
• a living room – the room in a house where the family sits and talks.
• to cook dinner – to make food in the evening.
• a kitchen – the room where people cook food.
• to make rice – to cook rice to eat.
• vegetables – food like carrots, beans, and tomatoes.
• a newspaper – paper with news and stories.
• to visit – to go and see someone.
• grandparents – the mother and father of your mother or father.
• countryside – land with fields, farms, and small villages.
• to take the bus – to go somewhere by bus.
• a game – something fun you play.
• to laugh a lot – to make a happy sound many times.
• chicken soup – hot food made with chicken and water.
• a funny story – a story that makes you laugh.
• stars in the sky – small bright lights we see in the night sky.
• beautiful – very nice to see.
• peaceful – very quiet and calm.
• to be different – not the same.
• sometimes – not always, not every day, only on some days.
• to travel – to go to another place.
• to learn new things – to know something new.

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Multiple-choice, one answer correct – part 1:

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1. What is a town?
   A) A big village in the countryside
   B) A place bigger than a village but smaller than a city
   C) A very big country
2. What does to get up mean?
   A) To leave your bed in the morning
   B) To eat food with friends
   C) To play football outside
3. What is to eat breakfast?
   A) To sleep late in the morning
   B) To write in a notebook
   C) To have food in the morning
4. What does usually mean?
   A) Never
   B) Sometimes only
   C) Many times, on most days
5. What does to walk mean?
   A) To run very fast
   B) To move with your feet, not run
   C) To drive a car
6. Who is a teacher?
   A) A person who helps students learn
   B) A person who cooks dinner in a kitchen
   C) A person who sells fruit in a shop
7. What is to study math?
   A) To learn numbers and calculations
   B) To read a funny story
   C) To visit grandparents
8. What is history (subject)?
   A) To write in a notebook
   B) To play football after school
   C) To learn about people and events from the past
9. What does right now mean?
   A) Tomorrow morning
   B) Every day
   C) At this moment
10. What does to write mean?
    A) To speak loudly in class
    B) To make words with a pen or pencil
    C) To read a newspaper
11. What is a notebook?
    A) A bag for carrying food
    B) A big TV with many channels
    C) A small book for writing in
12. What does to watch TV mean?
    A) To play a game outside
    B) To look at programs on television
    C) To study math at home
13. What is a living room?
    A) The place where we sleep at night
    B) The room where food is cooked
    C) The room where the family sits and talks
14. What does to cook dinner mean?
    A) To eat vegetables in the morning
    B) To make food in the evening
    C) To clean the floor of the house
15. What is a kitchen?
    A) The room where people cook food
    B) The room for teachers
    C) A place for playing games
16. What does to make rice mean?
    A) To visit your grandparents
    B) To cook rice to eat
    C) To study numbers in class
17. What are vegetables?
    A) A funny story from a teacher
    B) Big buildings in a city
    C) Food like carrots, beans, and tomatoes

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Answers:
1B, 2A, 3C, 4C, 5B, 6A, 7A,
8C, 9C, 10B, 11C, 12B, 13C,
14B, 15A, 16B, 17C

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Correct answers:

1. What is a town? – A place bigger than a village but smaller than a city
2. What does to get up mean? – To leave your bed in the morning
3. What is to eat breakfast? – To have food in the morning
4. What does usually mean? – Many times, on most days
5. What does to walk mean? – To move with your feet, not run
6. Who is a teacher? – A person who helps students learn
7. What is to study math? – To learn numbers and calculations
8. What is history (subject)? – To learn about people and events from the past
9. What does right now mean? – At this moment
10. What does to write mean? – To make words with a pen or pencil
11. What is a notebook? – A small book for writing in
12. What does to watch TV mean? – To look at programs on television
13. What is a living room? – The room where the family sits and talks
14. What does to cook dinner mean? – To make food in the evening
15. What is a kitchen? – The room where people cook food
16. What does to make rice mean? – To cook rice to eat
17. What are vegetables? – Food like carrots, beans, and tomatoes

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Multiple-choice, one answer correct – part 2:

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1. a newspaper
a) paper with news and stories
b) a place to cook
c) a book for drawing

2. to visit
a) to go and see someone
b) to play a game
c) to make food

3. grandparents
a) children in your class
b) your neighbors
c) the mother and father of your mother or father

4. countryside
a) a city with many shops
b) land with fields, farms, and small villages
c) a park with playgrounds

5. to take the bus
a) to eat breakfast
b) to write in a notebook
c) to go somewhere by bus

6. a game
a) something fun you play
b) a type of vegetable
c) a room in the house

7. to laugh a lot
a) to sleep in the morning
b) to make a happy sound many times
c) to cook rice

8. chicken soup
a) a type of dessert
b) hot food made with chicken and water
c) a story that makes you laugh

9. a funny story
a) a small book for writing
b) a place to see stars
c) a story that makes you laugh

10. stars in the sky
a) a type of game
b) food we eat in the morning
c) small bright lights we see in the night sky

11. beautiful
a) very nice to see
b) very quiet and calm
c) not the same

12. peaceful
a) to go to another place
b) very quiet and calm
c) very nice to see

13. to be different
a) sometimes
b) not the same
c) to write words

14. sometimes
a) food like carrots
b) very quiet and calm
c) not always, only on some days

15. to travel
a) to cook rice
b) to go to another place
c) to know something new

16. to learn new things
a) to watch TV
b) to go and see someone
c) to know something new

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Answers:
1a, 2a, 3c, 4b, 5c, 6a,
7b, 8b, 9c, 10c, 11a, 12b,
13b, 14c, 15b, 16c

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_________________

Correct version:

1. a newspaper – paper with news and stories
2. to visit – to go and see someone
3. grandparents – the mother and father of your mother or father
4. countryside – land with fields, farms, and small villages
5. to take the bus – to go somewhere by bus
6. a game – something fun you play
7. to laugh a lot – to make a happy sound many times
8. chicken soup – hot food made with chicken and water
9. a funny story – a story that makes you laugh
10. stars in the sky – small bright lights we see in the night sky
11. beautiful – very nice to see
12. peaceful – very quiet and calm
13. to be different – not the same
14. sometimes – not always, only on some days
15. to travel – to go to another place
16. to learn new things – to know something new

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Gap-fill exercise, one answer correct:

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1. I live in a small ___ near the mountains.
a) town
b) kitchen
c) notebook

2. Every morning I ___ at 7 o’clock.
a) write
b) get up
c) visit

3. I usually ___ breakfast with my family.
a) augh
b) travel
c) eatl

4. My father reads the ___ every morning.
a) stars
b) newspaper
c) game

5. My grandparents live in the ___.
a) countryside
b) living room
c) classroom

6. Today I am ___ in my notebook.
a) laughing
b) cooking
c) writing

7. My mother is ___ dinner in the kitchen.
a) cooking
b) studying
c) traveling

8. Sometimes we ___ our cousins on weekends.
a) take the bus
b) visit
c) make rice

9. After school I play a ___.
a) notebook
b) game
c) story

10. We ___ a lot when we watch a funny movie.
a) cook
b) study
c) laugh

11. I like to look at the ___ at night.
a) stars
b) vegetables
c) newspaper

12. My grandmother makes delicious ___.
a) game
b) math
c) chicken soup

13. The view from the hill is very ___.
a) peaceful
b) beautiful
c) notebook

14. The village is very ___.
a) different
b) funny
c) peaceful

15. Every day is ___.
a) different
b) newspaper
c) stars

16. We go to school by ___.
a) bus
b) breakfast
c) laugh

17. I like to ___ new things at school.
a) cook
b) learn
c) visit

18. My brother is ___ TV in the living room.
a) watching
b) studying
c) laughing

19. I like to ___ math and history.
a) visit
b) travel
c) study

20. Sometimes we ___ to another city on holidays.
a) cook
b) travel
c) make rice

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Answers:
1a, 2b, 3c, 4b, 5a, 6c, 7a,
8b, 9b, 10c, 11a, 12c, 13b,
14c, 15a, 16a, 17b, 18a, 19c, 20b
____________________

Correct version:

1. I live in a small town near the mountains.
2. Every morning I get up at 7 o’clock.
3. I usually eat breakfast with my family.
4. My father reads the newspaper every morning.
5. My grandparents live in the countryside.
6. Today I am writing in my notebook.
7. My mother is cooking dinner in the kitchen.
8. Sometimes we visit our cousins on weekends.
9. After school I play a game with my friends.
10. We laugh a lot when we watch a funny movie.
11. I like to look at the stars in the sky at night.
12. My grandmother makes delicious chicken soup.
13. The view from the hill is very beautiful.
14. The village is very peaceful.
15. Every day is different at school.
16. We go to school by taking the bus.
17. I like to learn new things at school.
18. My brother is watching TV in the living room.
19. I like to study math and history.
20. Sometimes we travel to another city on holidays.

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Gap fill, use the proper tense, present simple, present continuous, past simple:

1. ____________ (Anna write) in her notebook now? – Yes, she ____________ (write) in her notebook now.
   
2. ____________ (she visit) her grandparents yesterday? – Yes, she ____________ (visit) her grandparents yesterday.
   
3. ____________ (she like) to study math and history every day? – Yes, she ____________ (like) to study math and history every day.
   
4. ____________ (her brother watch) TV at the moment? – Yes, he ____________ (watch) TV at the moment.
   
5. ____________ (they play) games in the garden last weekend? – Yes, they ____________ (play) games in the garden last weekend.
   
6. ____________ (Anna always eat) breakfast with her family? – Yes, she always ____________ (eat) breakfast with her family.
   
7. ____________ (Anna look) at the stars in the sky right now? – Yes, she ____________ (look) at the stars in the sky right now.
   
8. ____________ (her grandmother make) chicken soup for dinner yesterday? – Yes, her grandmother ____________ (make) chicken soup for dinner yesterday.
   
9. ____________ (Anna learn) new things at school every day? – Yes, she ____________ (learn) new things at school every day.
   
10. ____________ (village, to be) very peaceful and quiet today? – Yes, the village ____________ (to be) very peaceful and quiet today.
    
11. ____________ (they travel) to another city last weekend? – Yes, they ____________ (travel) to another city last weekend.
12. ____________ (Anna go) to school every day? – Yes, she ____________ (go) to school every day.
    
13. ____________ (she laugh) with her friends now? – Yes, she ___________ (laugh) with her friends now.
    
14. ____________ (she sometimes laugh) a lot with her friends? – Yes, she sometimes ____________ (laugh) a lot with her friends.
15. ____________ (she help her mother) in the kitchen yesterday? – Yes, she ____________ (help) her mother in the kitchen yesterday.
    ———————-
    
    

1. Is Anna writing in her notebook now? – Yes, she is writing in her notebook now.
2. Did she visit her grandparents yesterday? – Yes, she visited her grandparents yesterday.
3. Does she like to study math and history every day? – Yes, she likes to study math and history every day.
4. Is her brother watching TV at the moment? – Yes, he is watching TV at the moment.
5. Did they play games in the garden last weekend? – Yes, they played games in the garden last weekend.
6. Does Anna always eat breakfast with her family? – Yes, she always eats breakfast with her family.
7. Is Anna looking at the stars in the sky right now? – Yes, she is looking at the stars in the sky right now.
8. Did her grandmother make chicken soup for dinner yesterday? – Yes, her grandmother made chicken soup for dinner yesterday.
9. Does Anna learn new things at school every day? – Yes, she learns new things at school every day.
10. Is the village very peaceful and quiet today? – Yes, the village is very peaceful and quiet today.
11. Did they travel to another city last weekend? – Yes, they traveled to another city last weekend.
12. Does Anna go to school every day? – Yes, she goes to school every day.
13. Is she laughing with her friends now? – Yes, she is laughing with her friends now.
14. Does she sometimes laugh a lot with her friends? – Yes, she sometimes laughs a lot with her friends.
15. Did she help her mother in the kitchen yesterday? – Yes, she helped her mother in the kitchen yesterday.
    ##################

Use proper tense:

1) Every morning I get up at seven o’clock.

a) ________ (he get up) at six o’clock every morning?
b) It is seven o’clock. He ________ (get up)
c) He ________ (get up) at 7:30 yesterday.

2) I walk to school regularly.

a) _______________ (he / walk) to school every day?
b) Look! He ____________ (walk) to school now.
c) Yesterday, he ______________ (walk) to school.

3) I eat breakfast with my family every morning.

a) _______________ (she / eat) breakfast every morning?
b) Right now, she ____________ (eat) breakfast.
c) Yesterday, she ______________ (eat) breakfast.

4) I like to study math and history.

a) _______________ (he / like) to study math and history?
b) Right now, he ____________ (study) math.
c) Yesterday, he ______________ (study) history.

5) Today I am writing in my notebook.

a) _______________ (she / write) in her notebook every day?
b) Look! She ____________ (write) in her notebook now.
c) She ______________ (write) in her notebook yesterday?

6) My brother is watching TV in the living room.

a) _______________ (he / watch) TV every morning?
b) He ____________ (watch) TV right now?
c) Yesterday, he ______________ (watch) TV.

7) Yesterday I visited my grandparents.

a) _______________ (she / visit) her grandparents every week?
b) She ____________ (visit) her grandparents today?
c) She ______________ (visit) her grandparents last week?

7. We play games in the garden.

a) _______________ (they / play) games in the garden every day?
b) They ____________ (play) in the garden right now?
c) Yesterday, they ______________ (play) in the garden.

8. My grandmother makes chicken soup.

a) _______________ (she / make) chicken soup every day?
b) Look! She ____________ (make) chicken soup now.
c) Yesterday, she ______________ (make) chicken soup

9. I am looking at the stars in the sky.

a) _______________ (he / look) at the stars every night?
b) Right now, he ____________ (look) at the stars.
c) He ______________ (look) at the stars yesterday?

10. Sometimes I laugh a lot with my friends.

a) _______________ (she / laugh) with her friends sometimes?
b) Right now, she ____________ (laugh) with her friends.
c) Yesterday, she ______________ (laugh) with her friends.


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Correct answers:

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1) Every morning I get up at seven o’clock.
a) Does he get up at six o’clock every morning?
b) It is seven o’clock. He is getting up.
c) He got up at 7:30 yesterday.

2) I walk to school regularly.
a) Does he walk to school every day?
b) Look! He is walking to school now.
c) Yesterday, he walked to school.

3) I eat breakfast with my family every morning.
a) Does she eat breakfast every morning?
b) Right now, she is eating breakfast.
c) Yesterday, she ate breakfast.

4) I like to study math and history.
a) Does he like to study math and history?
b) Right now, he is studying math.
c) Yesterday, he studied history.

5) Today I am writing in my notebook.
a) Does she write in her notebook every day?
b) Look! She is writing in her notebook now.
c) She wrote in her notebook yesterday.

6) My brother is watching TV in the living room.
a) Does he watch TV every morning?
b) He is watching TV right now.
c) Yesterday, he watched TV.

7) Yesterday I visited my grandparents.
a) Does she visit her grandparents every week?
b) She is visiting her grandparents today.
c) She visited her grandparents last week.

8) We play games in the garden.
a) Do they play games in the garden every day?
b) They are playing in the garden right now.
c) Yesterday, they played in the garden.

9) My grandmother makes chicken soup.
a) Does she make chicken soup every day?
b) Look! She is making chicken soup now.
c) Yesterday, she made chicken soup.

10) I am looking at the stars in the sky.
a) Does he look at the stars every night?
b) Right now, he is looking at the stars.
c) He looked at the stars yesterday.

11) Sometimes I laugh a lot with my friends.
a) Does she laugh with her friends sometimes?
b) Right now, she is laughing with her friends.
c) Yesterday, she laughed with her friends.

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Use proper tense, complete:

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Anna __________ (live) in a small town and __________ (go) to school every day.
She__________ (like) to study math and history and sometimes __________ (laugh) a lot with her friends.
Today she __________ (write) in her notebook while her brother __________ (watch) TV in the living room.
Every morning, she __________ (eat) breakfast with her family.
Yesterday, she __________ (visit) her grandparents, and they __________ (play) games in the garden.
Her grandmother __________ (make) delicious chicken soup for dinner.
Right now, Anna __________ (look) at the stars in the sky.
Last weekend, they __________ (travel) to another city and learned new things.

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Full version:

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Anna lives in a small town and goes to school every day. She likes to study math and history and sometimes laughs a lot with her friends. Today she is writing in her notebook while her brother is watching TV in the living room. Every morning, she eats breakfast with her family. Yesterday, she visited her grandparents, and they played games in the garden. Her grandmother made delicious chicken soup for dinner. Right now, Anna is looking at the stars in the sky. Last weekend, they traveled to another city and learned new things.

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Use proper tense, complete:

John __________ (live) in the same small town as Anna.
He __________ (go) to school every day and usually __________ (eat) breakfast with his family.
Today he __________ (watch) TV in the living room while Anna __________ (write) in her notebook.
Yesterday, John __________ (visit) their grandparents in the countryside.
They __________ (play) a game together and his grandmother __________ (make) chicken soup.
Right now, John __________ (look)at the stars in the sky.
He __________ (like) to learn new things and sometimes __________ (laugh) a lot with Anna.
Last weekend, he __________ (travel) to another city with his family.
———————————-

Full version:

John lives in the same small town as Anna. He goes to school every day and usually eats breakfast with his family. Today he is watching TV in the living room while Anna is writing in her notebook. Yesterday, John visited their grandparents in the countryside. They played a game together and his grandmother made chicken soup. Right now, John is looking at the stars in the sky. He likes to learn new things and sometimes laughs a lot with Anna. Last weekend, he traveled to another city with his family.

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Some other stories:

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Indra at the park

Present Simple:
Indra loves the park. Every weekend, he goes there to play and relax. He likes the fresh air and the green trees. He enjoys watching the children play and listening to the birds singing. He often brings his notebook to draw or write. People in the park are friendly, and Indra always feels happy when he comes here.

Present Continuous:
Today, Indra is sitting on a bench under a big tree. The sun is shining, and birds are singing. Children are running and playing football nearby. Indra is smiling and he is enjoying the peaceful morning. Some people are walking their dogs, and some are talking quietly. Indra is drawing ducks and flowers in his notebook while thinking about all the fun around him.

Past Simple:
Yesterday, Indra went to the same park with his little brother. They played on the swings and fed the ducks. It was sunny, and they had a lot of fun. They walked along the pond and saw many people enjoying the day. After that, Indra went home and watched a cartoon while his brother was drawing pictures. It was a happy and relaxing day for both of them.

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Indra at School

Indra is a student. He goes to school every day. He likes his teachers and his friends. He enjoys learning new things and playing with his classmates during breaks.

Today, Indra is sitting at his desk. He is listening to the teacher and writing in his notebook. Some students are asking questions, and others are reading quietly. His friend Rina is drawing a picture, and the teacher is explaining a new lesson. Outside the window, birds are singing, and some children are running in the schoolyard. Indra is smiling because he likes the busy and lively classroom.

Yesterday, Indra went to school too. He studied maths and science. During the break, he played football with his friends in the schoolyard. After the game, he drank water and talked with his classmates. He learned a new song in music class and drew a picture of his classroom. It was a fun and busy day, and Indra enjoyed every moment.

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• what is the difference?
  
  C O N F U S I N G 😉

Before you start that exercise check out past and present simple tenses.

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Present simple use:

1. Facts
   • Water boils at 100°C.
2. Habits and routines
   • I play football on Sundays.
3. Things that are always true
   • The sun rises in the east.
4. Feelings and likes/dislikes
   • She likes dogs.
5. Timetables and schedules
   • The bus leaves at 7.

SIGNALWORDS:
always, usually, often, sometimes,
never, every day, every week, on Mondays,
every morning, every evening.

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Present continuous:

Used e.g.:

to describe an action going on
at the moment of speaking
[SIGNALWORDS:
now, right now, at the moment,
at present, just now, this minute,
right this second, currently, today]
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Present progressive:

1. It is 7 a.m., she __________ (have) breakfast.
2. It is 8 a.m., he __________ (get) ready for work.
3. She __________ (read) a book right now.
4. They __________ (play) football at the moment.
5. I __________ (write) an email now.
6. He __________ (talk) on the phone this minute.
7. The children __________ (do) their homework currently.
8. It is 9 a.m., we __________ (wait) for the bus.
9. She __________ (listen) to music at the moment.
10. It is 10 a.m., he __________ (make) coffee.
11. They __________ (clean) the house right now.
12. I __________ (study) for my exam currently.
13. He __________ (watch) TV at the moment.
14. It is noon, she __________ (cook) lunch.
15. We __________ (walk) in the park right now.
16. The dog __________ (bark) this minute.
17. It is 3 p.m., the kids __________ (play) outside.
18. She __________ (talk) to her friend on the phone right now.
19. I __________ (read)the newspaper currently.
20. They __________ (have) a meeting at the moment.

_____________________

Correct version:

1. It is 7 a.m., she is having breakfast.
2. It is 8 a.m., he is getting ready for work.
3. She is reading a book right now.
4. They are playing football at the moment.
5. I am writing an email now.
6. He is talking on the phone this minute.
7. The children are doing their homework currently.
8. It is 9 a.m., we are waiting for the bus.
9. She is listening to music at the moment.
10. It is 10 a.m., he is making coffee.
11. They are cleaning the house right now.
12. I am studying for my exam currently._
13. He is watching TV at the moment.
14. It is noon, she is cooking lunch.
15. We are walking in the park right now.
16. The dog is barking this minute.
17. It is 3 p.m., the kids are playing outside.
18. She is talking to her friend on the phone right now.
19. I am reading the newspaper currently.
20. They are having a meeting at the moment.

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Present continuous –
now

present simple –
always, every day, often, regularly, usually, never

1. It is 5am, Tom is getting up. He usually gets up at 6am daily.
2. It is 7am, Sarah is leaving the house. She usually leaves at 8am each day.
3. It is 3pm, Jack is finishing work. He usually finishes at 5pm every day. (“on a daily basis” is too difficult for A1)
4. It is 9pm, Emma is going to bed. She usually goes to bed at 10pm regularly.
5. It is 6am, Lily is running. She usually runs at 7am each day.

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Complete –
present simple <> present coninuous,
always, never <> at moment of speaking, now:

Fill in:

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1. Tom ______________________ (get up) at 5am every day. It is 5am, he is ______________________ (get up).
2. It is 7am, Josh is ______________________ (get up). He often ______________________ (get up) at 7am.
3. Anna ______________________ (eat) breakfast at 8am every day. It is 8am, she is ______________________ (eat) breakfast.
4. It is 7:40am, Maria is ______________________ (walk) to school. She often ______________________ (walk) to school at 7:40am.
5. Peter ______________________ (come) home at 6pm every day. It is 6pm, he is ______________________ (come) home.
6. It is 4pm, Sam is ______________________ (play) football. He ______________________ (play) football at 4pm regularly.
7. Lucy ______________________ (go) to bed at 9pm every day. It is 9pm, she is ______________________ (go) to bed.
8. It is 8pm, John is ______________________ (read) a book. He ______________________ (read) a book at 8pm regularly.
9. It is 7am, Eva is ______________________ (brush) her teeth. She ______________________ (brush) her teeth at 7am every day.
10. Tom ______________________ (drink) coffee at 6am every day. It is 6am, he is ______________________ (drink) coffee.
11. It is 2pm, Mia is ______________________ (do) homework. She ______________________ (do) homework at 2pm regularly.
12. Alex ______________________ (walk) the dog at 5pm every day. It is 5pm, he is ______________________ (walk) the dog.
13. It is 10am, Sarah is ______________________ (clean) her room. She never ______________________ (clean) her room at 9.
14. Ben never ______________________ (watch) TV at 8pm. It is 8pm, he is not ______________________ (watch) TV.
15. It is 12pm, Lily is not ______________________ (have) lunch, she is ______________________ (read) a book. She usually ______________________ (have) lunch at 12:30.
16. David ______________________ (take) a shower at 6am every day. It is 6am, he is ______________________ (take) a shower.
17. It is 8am, Anna is not ______________________ (eat) breakfast, she is ______________________ (clean) her room. She usually ______________________ (eat) breakfast at 7:30am.
18. It is 7am, Tom is not ______________________ (get up), he is ______________________ (read) a book. He usually ______________________ (get up) at 7:15am.
19. It is 6pm, Peter is not ______________________ (come) home, he is ______________________ (play) football. He usually ______________________ (come) home at 5:45pm.
20. It is 9pm, Lucy is not ______________________ (go) to bed, she is ______________________ (watch) TV. She usually ______________________ (go) to bed at 10pm.
21. It is 2pm, Mia is not ______________________ (do) homework, she is ______________________ (walk) the dog. She usually ______________________ (walk) the dog at 3pm.

---

___________________
Correct version:

1. Tom gets up at 5am every day. It is 5am, he is getting up.
2. It is 7am, Josh is getting up. He often gets up at 7am.
3. Anna eats breakfast at 8am every day. It is 8am, she is eating breakfast.
4. It is 7:40am, Maria is walking to school. She often walks to school at 7:40am.
5. Peter comes home at 6pm every day. It is 6pm, he is coming home.
6. It is 4pm, Sam is playing football. He plays football at 4pm regularly.
7. Lucy goes to bed at 9pm every day. It is 9pm, she is going to bed.
8. It is 8pm, John is reading a book. He reads a book at 8pm regularly.
9. It is 7am, Eva is brushing her teeth. She brushes her teeth at 7am every day.
10. Tom drinks coffee at 6am every day. It is 6am, he is drinking coffee.
11. It is 2pm, Mia is doing homework. She does homework at 2pm regularly.
12. Alex walks the dog at 5pm every day. It is 5pm, he is walking the dog.
13. It is 10am, Sarah is cleaning her room. She never cleans her room at 9.
14. Ben never watches TV at 8pm. It is 8pm, he is not watching TV.
15. It is 12pm, Lily is not having lunch, she is reading a book. She usually has lunch at 12:30.
16. David takes a shower at 6am every day. It is 6am, he is taking a shower.
17. It is 8am, Anna is not eating breakfast, she is cleaning her room. She usually eats breakfast at 7:30am.
18. It is 7am, Tom is not getting up, he is reading a book. He usually gets up at 7:15am.
19. It is 6pm, Peter is not coming home, he is playing football. He usually comes home at 5:45pm.
20. It is 9pm, Lucy is not going to bed, she is watching TV. She usually goes to bed at 10pm.
21. It is 2pm, Mia is not doing homework, she is walking the dog. She usually walks the dog at 3pm.

#################

Complete the dialogues-
present simple <> present continuous,
always, never <> at moment of speaking, now:

---

Anna: Hi, Tom! What ____________ (you do)?
Tom: Hi, Anna! ________ (read) a book.
Anna: __________ at 5pm? (usually read)
Tom: No, I usually __________ in the morning (read).
Anna: Oh, I see. I _____________ (not read) now.
Tom: Really? What __________ (you do)?
Anna: I __________ (clean) my room today.
Tom: That’s good! I __________ (not clean) today.

___________________

Anna: Hi, Tom! What are you doing?
Tom: Hi, Anna! I am reading a book.
Anna: Do you usually read at 5pm?
Tom: No, I usually read in the morning.
Anna: Oh, I see. I am not reading now.
Tom: Really? What are you doing?
Anna: I am cleaning my room today.
Tom: That’s good! I am not cleaning today.

######################

---

---

Sam: Hi, Mia! What __________ (you do)?
Mia: Hi, Sam! I ________ (play) football.
Sam: ____________ (you play) football every day?
Mia: No, I usually ___________ (play) in the afternoon.
Sam: Oh, I __________ (not play) today.
Mia: That’s okay!
__________________

Sam: Hi, Mia! What are you doing?
Mia: Hi, Sam! I am playing football.
Sam: Do you play football every day?
Mia: No, I usually play in the afternoon.
Sam: Oh, I am not playing today.
Mia: That’s okay!

---

#############
John: Hello, Eva! ___________ (you listen) to music?
Eva: Yes, I __________ (listen) to music now.
John: _______________ (usually listen) to music in the morning?
Eva: No, I usually ___________ (listen) in the evening.
John: I ______________ (not listen) to music today.
Eva: Really? What _______ (you do)?
John: I ____________ (read) a book.

___________________

John: Hello, Eva! Are you listening to music?
Eva: Yes, I am listening to music now.
John: Do you usually listen to music in the morning?
Eva: No, I usually listen in the evening.
John: I am not listening to music today.
Eva: Really? What are you doing?
John: I am reading a book.

#################

Anna: Hi, Tom! __________ (you drink)coffee?
Tom: Yes, I ___________ (drink) coffee now.
Anna: __________ (you drink) coffee every morning?
Tom: Yes, I _________ (drink) coffee every day.
Anna: I ___________ (not drink) coffee today.
Tom: That’s okay!

---

Anna: Hi, Tom! Are you drinking coffee?
Tom: Yes, I am drinking coffee now.
Anna: Do you drink coffee every morning?
Tom: Yes, I drink coffee every day.
Anna: I am not drinking coffee today.
Tom: That’s okay!

################

---

Peter: Hi, Lucy! What ____________ (you do)?
Lucy: Hi, Peter! I __________ (watch) TV.
Peter: ____________ (you usually watch) TV at 6pm?
Lucy: No, I usually _________ (watch) TV in the evening.
Peter: I ___________ (not watch) TV now.
Lucy: Really? What ___________ (you do)?
Peter: I ____________ (walk) my dog.

---

---

Peter: Hi, Lucy! What are you doing?
Lucy: Hi, Peter! I am watching TV.
Peter: Do you usually watch TV at 6pm?
Lucy: No, I usually watch TV in the evening.
Peter: I am not watching TV now.
Lucy: Really? What are you doing?
Peter: I am walking my dog.

###############

Now decide:

now=> present progressive
often, always, never => present simple
in the past, yesterday, last week=> past simple

---

Dialogue: present continuous, present simple, past simple

• example

Anna: Hi, Tom! What are you doing?
Tom: Hi, Anna! I am reading a book now.

Anna: Do you usually read in the evening?
Tom: No, I usually read in the morning.

Anna: Really? What did you do yesterday evening?
Tom: I watched a movie.

Anna: Oh, that’s nice. I am cleaning my room now.
Tom: I see. I usually clean on Saturday.

Anna: Did you play football yesterday?
Tom: No, I did not play football yesterday. I read my book instead.

Anna: That’s interesting! Today, I am not playing football, I am studying.

---

##############

SIGNALWORDS
past simple

yesterday, two weeks ago, in 1991,
this morning, last evening,
last Sunday, a week ago

---

Dialogue – gap fill exercise

Mia: Hi, John! What ______________________ (do)?
John: Hi, Mia! I ______________________ (write) a letter now.

Mia: Do you usually ______________________ (write) letters in the evening?
John: No, I usually ______________________ (write) letters in the morning.

Mia: Really? What ______________________ (do) yesterday morning?
John: I ______________________ (play) football with my friends.

Mia: That’s fun! I ______________________ (read) a book now.
John: I see. I usually ______________________ (read) after breakfast.

Mia: Did you ______________________ (watch) TV yesterday?
John: Yes, I ______________________ (watch) TV for one hour.

Mia: Today, I ______________________ (not/watch) TV, I ______________________ (clean) my room.

---

—————————–

---

Correct version:

Mia: Hi, John! What are you doing?
John: Hi, Mia! I am writing a letter now.

Mia: Do you usually write letters in the evening?
John: No, I usually write letters in the morning.

Mia: Really? What did you do yesterday morning?
John: I played football with my friends.

Mia: That’s fun! I am reading a book now.
John: I see. I usually read after breakfast.

Mia: Did you watch TV yesterday?
John: Yes, I watched TV for one hour.

Mia: Today, I am not watching TV, I am cleaning my room.

---

#############

---

Dialogue – gap fill exercise

Anna: Hi, Tom! What ______________________ (do)?
Tom: Hi, Anna! I ______________________ (cook) lunch now.

Anna: Do you usually ______________________ (cook) at this time?
Tom: No, I usually ______________________ (cook) in the evening.

Anna: Really? What ______________________ (eat) yesterday?
Tom: I ______________________ (eat) a sandwich for lunch.

Anna: That sounds nice! I ______________________ (write) a message now.
Tom: I see. I usually ______________________ (write) messages in the morning.

Anna: Did you ______________________ (play) football yesterday?
Tom: No, I ______________________ (not/play) football yesterday. I ______________________ (read) a book instead.

Anna: Today, I ______________________ (not/watch) TV, I ______________________ (study) for school.

---

—————————-

---

Correct version:

Anna: Hi, Tom! What are you doing?
Tom: Hi, Anna! I am cooking lunch now.

Anna: Do you usually cook at this time?
Tom: No, I usually cook in the evening.

Anna: Really? What did you eat yesterday?
Tom: I ate a sandwich for lunch.

Anna: That sounds nice! I am writing a message now.
Tom: I see. I usually write messages in the morning.

Anna: Did you play football yesterday?
Tom: No, I did not play football yesterday. I read a book instead.

Anna: Today, I am not watching TV, I am studying for school.

---

#################

---

Dialogue – Gap fill exercise

Mia: Hi, Sam! What ______________________ (do)?
Sam: Hi, Mia! I ______________________ (walk) to the park now.

Mia: Oh, I see. Did you ______________________ (play) football yesterday?
Sam: Yes, I ______________________ (play) football with my friends.

Mia: That sounds fun! Do you usually ______________________ (walk) to the park?
Sam: No, I usually ______________________ (take) the bus.

Mia: I ______________________ (not/walk) today. I ______________________ (read) a book at home.
Sam: Really? I usually ______________________ (read) in the evening.

Mia: What ______________________ (eat) for breakfast this morning?
Sam: I ______________________ (eat) toast and eggs.

Mia: Today, I ______________________ (not/eat) breakfast.

---

—————————

---

Correct version:

Mia: Hi, Sam! What are you doing?
Sam: Hi, Mia! I am walking to the park now.

Mia: Oh, I see. Did you play football yesterday?
Sam: Yes, I played football with my friends.

Mia: That sounds fun! Do you usually walk to the park?
Sam: No, I usually take the bus.

Mia: I am not walking today. I am reading a book at home.
Sam: Really? I usually read in the evening.

Mia: What did you eat for breakfast this morning?
Sam: I ate toast and eggs.

Mia: Today, I am not eating breakfast.

---

#################

---

Dialogue – gap fill exercise

Tom: Hi, Lucy! What ______________________ (do)?
Lucy: Hi, Tom! I ______________________ (write) an email now.

Tom: Do you usually ______________________ (write) emails in the morning?
Lucy: No, I usually ______________________ (write) in the afternoon.

Tom: Really? What ______________________ (eat) for breakfast today?
Lucy: I ______________________ (eat) cereal and milk.

Tom: Did you ______________________ (play) tennis yesterday?
Lucy: Yes, I ______________________ (play) tennis with my brother.

Tom: That’s fun! I ______________________ (not/play) tennis today. I ______________________ (read) a book.

Lucy: Oh, I usually ______________________ (read) in the evening.

---

————————–

---

Correct version:

Tom: Hi, Lucy! What are you doing?
Lucy: Hi, Tom! I am writing an email now.

Tom: Do you usually write emails in the morning?
Lucy: No, I usually write in the afternoon.

Tom: Really? What did you eat for breakfast today?
Lucy: I ate cereal and milk.

Tom: Did you play tennis yesterday?
Lucy: Yes, I played tennis with my brother.

Tom: That’s fun! I am not playing tennis today. I am reading a book.

Lucy: Oh, I usually read in the evening.

---

###############

---

Dialogue – gap fill exercise

Anna: Hi, Peter! What ______________________ (do)?
Peter: Hi, Anna! I ______________________ (draw) a picture now.

Anna: Do you usually ______________________ (draw) in the morning?
Peter: No, I usually ______________________ (draw) in the afternoon.

Anna: Really? What ______________________ (do) yesterday?
Peter: I ______________________ (play) basketball with my friends.

Anna: That sounds fun! I ______________________ (not/play) today. I ______________________ (write) a story.

Peter: Oh, I usually ______________________ (write) in the evening.

Anna: What ______________________ (eat) for breakfast this morning?
Peter: I ______________________ (eat) toast and juice.

---

————————

---

Correct version:

Anna: Hi, Peter! What are you doing?
Peter: Hi, Anna! I am drawing a picture now.

Anna: Do you usually draw in the morning?
Peter: No, I usually draw in the afternoon.

Anna: Really? What did you do yesterday?
Peter: I played basketball with my friends.

Anna: That sounds fun! I am not playing today. I am writing a story.

Peter: Oh, I usually write in the evening.

Anna: What did you eat for breakfast this morning?
Peter: I ate toast and juice.

---

###################

Irregular verbs => link

Complete – now/today – always – in the past

---

Every morning, Anna ____________ (get up) at 6 o’clock. She ________ (make) breakfast and ________ (drink) coffee. Today, she ___________ (walk) to the park. The birds ___________ (sing), and children _________ (play).

Yesterday, she ________ (go) to her grandmother’s house. They _________ (talk) and ________ )look) at old photos. Anna ________ (feel) happy.

Now, she __________ (sit) on a bench and _________ (read) a book. People _______ (walk) by; some ____________ (run), and a dog ___________ (play) with a ball. Anna __________ (smile), she __________ (think) about yesterday.
——————————-
Correct version:

Every morning, Anna gets up at 6 o’clock. She makes breakfast and drinks coffee. Today, she is walking to the park. The birds are singing, and children are playing.

Yesterday, she went to her grandmother’s house. They talked and looked at old photos. Anna felt happy.

Now, she is sitting on a bench and reading a book. People are walking by; some are running, and a dog is playing with a ball. Anna is smiling, thinking about yesterday.
################

• how not to work in tourism: lessons from Kevin – but one day he will succeed, he says.

---

Kevin wants to work in tourism and hotels. He thinks the job is easy and fun. He wants a good salary and a nice life. But the job is very different.

Kevin does not have the right skills. He is not good at talking to customers. He does not listen to them. He does not work well with his team. He is not patient. He often makes mistakes.

The work is also very hard. Kevin works many hours every day. Sometimes he works at night. Sometimes he works on weekends. He feels tired and stressed. He does not finish his tasks on time.

Kevin does not plan his career. He changes jobs very often. He does not know how to get better jobs. He does not ask for help from his teachers or older workers. He does not learn new skills.

Kevin also has a bad attitude. He does not want to do small jobs. He wants only the easy and fun work. He does not respect the rules. He does not follow the instructions of his managers.

Because of this, Kevin does not succeed in hospitality and tourism. He leaves his job. He feels unhappy and disappointed.

>>>>>>>Do not be Kevin<<<<<<<

---

____________________

Vocabulary:

---

an adventure – an exciting or unusual experience
to be easy – not difficult
to be fun – something that makes you happy
salary – the money you get for work
the right skills – the abilities you need to do a job
talk to customers – speak with the people who buy things or use services
to listen – to pay attention to what someone says
to be patient – to wait without getting angry
to make a mistake – to do something wrong
sometimes – not always, only now and then
at night – when it is dark, after the evening
to feel tired – to be without energy
to be stressed – to feel worried or nervous
to finish a task – to complete a job or work
on time – not late, at the right time
to change a job – to stop one job and start another
skills – the abilities to do things well
a bad attitude – thinking or acting in a wrong or negative way
a small job – an easy or little task
fun work – work that is enjoyable
to respect rules – to follow the rules
to follow instructions – to do what someone tells you
to succeed – to do something well or reach your goal
hospitality business – jobs in hotels, restaurants, or tourism
to be disappointed – to feel unhappy because something is not good or does not happen

---

################

Multiple-choice, one answer correct – part 1:

---

1. an adventure
   a) to wait without getting angry
   b) an exciting or unusual experience
   c) not difficult
2. to be easy
   a) not difficult
   b) to feel worried or nervous
   c) to do something wrong
3. to be fun
   a) to pay attention to what someone says
   b) the money you get for work
   c) something that makes you happy
4. salary
   a) to stop one job and start another
   b) the money you get for work
   c) not always, only now and then
5. the right skills
   a) to follow the rules
   b) to complete a job or work
   c) the abilities you need to do a job
6. talk to customers
   a) speak with the people who buy things or use services
   b) to feel without energy
   c) to do something wrong
7. to listen
   a) thinking or acting in a wrong way
   b) to wait without getting angry
   c) to pay attention to what someone says
8. to be patient
   a) not difficult
   b) to wait without getting angry
   c) to feel tired
9. to make a mistake
   a) to do something wrong
   b) work that is enjoyable
   c) something that makes you happy
10. sometimes
    a) to follow instructions
    b) to do something well
    c) not always, only now and then
11. at night
    a) when it is dark, after the evening
    b) to complete a task
    c) to speak with customers
12. to feel tired
    a) to do something wrong
    b) to be without energy
    c) not difficult
13. to be stressed
    a) to complete a job or work
    b) to feel worried or nervous
    c) an easy or little task
    —————————————-

---

Answers:

1. b, 2. a, 3. c, 4. b, 5. c,
   6. a, 7. c, 8. b, 9. a, 10. c,
   11. a, 12. b, 13. b

---

________________________

Full version:

---

an adventure – that means: an exciting or unusual experience
to be easy – that means: not difficult
to be fun – that means: something that makes you happy
salary – that means: the money you get for work
the right skills – that means: the abilities you need to do a job
talk to customers – that means: speak with the people who buy things or use services
to listen – that means: to pay attention to what someone says
to be patient – that means: to wait without getting angry
to make a mistake – that means: to do something wrong
sometimes – that means: not always, only now and then
at night – that means: when it is dark, after the evening
to feel tired – that means: to be without energy
to be stressed – that means: to feel worried or nervous

---

###################

Multiple-choice, one answer correct – part 2:

14. to finish a task
a) to wait without getting angry
b) to feel unhappy
c) to complete a job or work

15. on time
a) not late, at the right time
b) to do something wrong
c) to follow instructions

16. to change a job
a) work that is enjoyable
b) to stop one job and start another
c) to feel sad

17. skills
a) the abilities to do things well
b) not difficult
c) to follow the rules

18. a bad attitude
a) thinking or acting in a wrong or negative way
b) work that is enjoyable
c) an easy or little task

19. a small job
a) to follow rules
b) an easy or little task
c) to feel unhappy

20. fun work
a) to complete a task
b) to do what someone tells you
c) work that is enjoyable

21. to respect rules
a) to follow the rules
b) to stop one job and start another
c) to feel tired

22. to follow instructions
a) thinking or acting in a wrong way
b) to do what someone tells you
c) to do something well

23. to succeed
a) to do something well or reach your goal
b) work that is enjoyable
c) to complete a job or work

24. hospitality business
a) to feel unhappy
b) an easy or little task
c) jobs in hotels, restaurants, or tourism

25. to be disappointed
a) to follow the rules
b) to feel unhappy
c) to feel unhappy because something is not good or does not happen

---

Answers:
14. c, 15. a, 16. b, 17. a, 18. a,
19. b, 20. c, 21. a, 22. b,
23. a, 24. c, 25. c

---

——————–

Full version:

---

14. to finish a task – that means: to complete a job or work
15. on time – that means: not late, at the right time
16. to change a job – that means: to stop one job and start another
17. skills – that means: the abilities to do things well
18. a bad attitude – that means: thinking or acting in a wrong or negative way
19. a small job – that means: an easy or little task
20. fun work – that means: work that is enjoyable
21. to respect rules – that means: to follow the rules
22. to follow instructions – that means: to do what someone tells you
23. to succeed – that means: to do something well or reach your goal
24. hospitality business – that means: jobs in hotels, restaurants, or tourism
25. to be disappointed – that means: to feel unhappy because something is not good or does not happen

---

##################

---

Gap-fill exercise , one answer correct – part 1:

1. Kevin must pay attention and __________ to his teacher.
a) listen
b) talk to customers
c) have fun

2. Kevin is not good at talking. He finds it hard __________.
a) to make a mistake
b) to listen
c) talk to customers

3. He works long hours __________.
a) have fun
b) sometimes
c) at night

4. Some jobs need special abilities. Kevin needs __________.
a) the right skills
b) to be stressed
c) to be easy

5. He feels happy because the work is __________.
a) salary
b) fun
c) at night

6. Kevin speaks with customers every day. He has to __________.
a) be patient
b) talk to customers
c) listen

7. Kevin has many problems. He is very __________.
a) stressed
b) tired
c) an adventure

8. After work, Kevin has no energy. He __________.
a) to be easy
b) feels tired
c) sometimes

9. The money he gets every month is his __________.
a) fun
b) sometimes
c) salary

10. Kevin wants to go on __________.
a) be stressed
b) fun
c) an adventure

11. He sometimes does something wrong. He __________.
a) makes a mistake
b) talks to customers
c) listens

12. He must wait without getting angry. He has to __________.
a) be patient
b) the right skills
c) at night

13. Kevin must pay attention and __________ to understand instructions.
a) talk to customers
b) listen
c) make a mistake

---

Answers:

1. a, 2. c, 3. c, 4. a, 5. b,
   6. b, 7. a, 8. b, 9. c, 10. c,
   11. a, 12. a, 13. b

---

__________________

Correct version:

1. Kevin must pay attention and listen to his teacher.

2. Kevin is not good at talking. He finds it hard talk to customers.

3. He works long hours at night.

4. Some jobs need special abilities. Kevin needs the right skills.

5. He feels happy because the work is fun.

6. Kevin speaks with customers every day. He has to talk to customers.

7. Kevin has many problems. He is very stressed.

8. After work, Kevin has no energy. He feels tired.

9. The money he gets every month is his salary.

10. Kevin wants to go on an adventure.

11. He sometimes does something wrong. He makes a mistake.

12. He must wait without getting angry. He has to be patient.

13. Kevin must pay attention and listen to understand instructions.

---

################

Gap-fill exercise , one answer correct – part 2:

---

14. I always try __________ my work before the deadline.
a) to finish
b) to change a job
c) fun work

15. If you want to be successful, you need __________.
a) to follow instructions
b) to succeed
c) a small job

16. I am late today, but I usually arrive __________.
a) on time
b) at night
c) to feel tired

17. Kevin decided to __________ because he did not like his old position.
a) fun work
b) change a job
c) a small job

18. She has many __________ that help her do her job well.
a) skills
b) to follow instructions
c) to respect rules

19. Tom has a __________; he does not listen and often complains.
a) a bad attitude
b) fun work
c) a small job

20. This job is very easy and enjoyable. It is __________.
a) to follow instructions
b) fun work
c) a small job

21. In hotels and restaurants, the __________ is very important for the economy.
a) hospitality business
b) to succeed
c) skills

22. You must always __________ when your manager tells you something.
a) to be disappointed
b) to follow instructions
c) fun work

23. Every worker must always __________ to keep the company organized.
a) fun work
b) respect rules
c) to succeed

24. Peter was __________ because the project was canceled.
a) a small job
b) fun work
c) disappointed

25. My first task is very simple. It is __________.
a) a small job
b) success
c) fun work

26. She completes all her tasks very well and always reaches her goals. She wants __________.
a) to follow instructions
b) to get more money
c) to succeed

---

Answer Key (one line, exactly 4 a, 4 b, 5 c):

14. a, 15. b, 16. a, 17. b, 18. a,
    19. a, 20. b, 21. a, 22. b, 23. b,
    24. c, 25. a, 26. c

_________________________

14. I always try to finish my work before the deadline. (a)

15. If you want to be successful, you need to succeed. (b)

16. I am late today, but I usually arrive on time. (a)

17. Kevin decided to change a job because he did not like his old position. (b)

18. She has many skills that help her do her job well. (a)

19. Tom has a bad attitude; he does not listen and often complains. (c)

20. This job is very easy and enjoyable. It is fun work. (b)

21. In hotels and restaurants, the hospitality business is very important for the economy. (a)

22. You must always follow instructions when your manager tells you something. (b)

23. Every worker must always respect rules to keep the company organized. (b)

24. Peter was disappointed because the project was canceled. (c)

25. My first task is very simple. It is a small job. (a)

26. She completes all her tasks very well and always reaches her goals. She wants to succeed. (c)

################

---

True or false:

1. Kevin often makes mistakes at work.
2. He likes every task in hospitality.
3. Kevin sometimes feels tired after work.
4. He wants to succeed in his job.
5. Kevin always follows instructions perfectly.
6. He changes jobs because he does not like his old position.
7. Kevin is happy with all his results.
8. He sometimes completes tasks successfully.
9. Kevin has a bad attitude sometimes.
10. He arrives late to work at times.
11. Kevin works only at night.
12. He finishes all tasks on time.
13. Kevin respects rules only sometimes.
14. He struggles in hospitality because of mistakes.

______________________

---

True: 1, 3, 4, 6, 8, 9, 10, 13

______________________

Correct version:

1. Kevin often makes mistakes at work. True
2. He likes every task in hospitality. False – true is: Kevin does not like every task in hospitality.
3. Kevin sometimes feels tired after work. True
4. He wants to succeed in his job. True
5. Kevin always follows instructions perfectly. False – true is: Kevin does not always follow instructions.
6. He changes jobs because he does not like his old position. True
7. Kevin is happy with all his results. False – true is: Kevin is often disappointed with his results.
8. He sometimes completes tasks successfully. True
9. Kevin has a bad attitude sometimes. True
10. He arrives late to work at times. True
11. Kevin works only at night. False – true is: Kevin does not work only at night.
12. He finishes all tasks on time. False – true is: Kevin does not finish all tasks on time.
13. Kevin respects rules only sometimes. True
14. He struggles in hospitality because of mistakes. True

---

#################

---

Match the words with their correct definitions:

Words:

1. to succeed
2. a small job
3. to be stressed
4. skills
5. hospitality business
6. to finish a task
7. a bad attitude
8. to be disappointed
9. to follow instructions
10. fun work
11. to change a job
12. to respect rules
13. to listen
14. salary

Definitions:

a) work that is enjoyable
b) jobs in hotels, restaurants, or tourism
c) to complete a job or work
d) to stop one job and start another
e) to feel unhappy because something is not good or does not happen
f) the abilities to do things well
g) money you get for your work
h) to do something well or reach your goal
i) an easy or little task
j) to do what someone tells you
k) to feel worried or tired because of pressure
l) to think or act in a wrong or negative way
m) to pay attention when someone speaks
n) to follow the rules

---

_________________________

Correct answers:

1.h, 2. i, 3. k, 4. f, 5. b,
6. c, 7. l, 8. e, 9. j, 10. a,
11. d, 12. n, 13. m, 14. g
_________________

Correct version:

1. to succeed is to do something well or reach your goal
2. a small job is an easy or little task
3. to be stressed is to feel worried or tired because of pressure
4. skills is the abilities to do things well
5. hospitality business is jobs in hotels, restaurants, or tourism
6. to finish a task is to complete a job or work
7. a bad attitude is to think or act in a wrong or negative way
8. to be disappointed is to feel unhappy because something is not good or does not happen
9. to follow instructions is to do what someone tells you
10. fun work is work that is enjoyable
11. to change a job is to stop one job and start another
12. to respect rules is to follow the rules
13. to listen is to pay attention when someone speaks
14. salary is money you get for your work

---

############

---

Sentence Matching – complete

1. Kevin has
2. Kevin changes jobs
3. He sometimes
4. He is
5. Kevin
6. Kevin wants
7. He does not always
8. He sometimes
   
   

to be added:
A. to succeed
B. a bad attitude
C. finishes tasks successfully
D. feels tired
E. makes mistakes
F. disappointed because a project was canceled
G. follow instructions
H. because he does not like his old position

__________________

Correct version:

1. Kevin has a bad attitude.
2. Kevin changes jobs because he does not like his old position.
3. He sometimes finishes tasks successfully.
4. He is disappointed because a project was canceled.
5. Kevin makes mistakes.
6. Kevin wants to succeed.
7. He does not always follow instructions.
8. He sometimes feels tired.

###############

---

Answer with ‚Yes, he does‘, or ‚No, he doesn’t‘; if answer is negative add correct statement:

1. Does Kevin want to succeed?
2. Does Kevin always finish tasks on time?
3. Does Kevin sometimes make mistakes?
4. Does Kevin have a bad attitude sometimes?
5. Does Kevin always follow instructions?
6. Does Kevin sometimes feel tired?
7. Does he change jobs because he does not like his old position?
8. Does Kevin sometimes finish tasks successfully?
9. Does Kevin respect rules only sometimes?
10. Does Kevin struggle in hospitality because of mistakes?
11. Does Kevin enjoy every task?
12. Does Kevin always arrive on time?
13. Does Kevin work only at night?
14. Does Kevin always succeed in his job?

---

Answers

1. Yes, he does. Kevin wants to succeed.
2. No, he doesn’t. Kevin does not always finish tasks on time.
3. Yes, he does. Kevin sometimes makes mistakes.
4. Yes, he does. Kevin has a bad attitude sometimes.
5. No, he doesn’t. Kevin does not always follow instructions.
6. Yes, he does. Kevin sometimes feels tired.
7. Yes, he does. He changes jobs because he does not like his old position.
8. Yes, he does. Kevin sometimes finishes tasks successfully.
9. Yes, he does. Kevin respects rules only sometimes.
10. Yes, he does. Kevin struggles in hospitality because of mistakes.
11. No, he doesn’t. Kevin does not enjoy every task.
12. No, he doesn’t. Kevin does not always arrive on time.
13. No, he doesn’t. Kevin does not work only at night.
14. No, he doesn’t. Kevin does not always succeed in his job.

---

###################

Complete, fill in, words below:

adventure – instructions – tasks – hospitality –
stressed – change – mistakes – succeed

I work in the ___________ business. I want to succeed, but every day is difficult.
I try to finish tasks, but I make __________ all the time.
I do not always follow __________ and sometimes have a bad attitude.
I __________ jobs because I do not like my old position. I sometimes finish __________ successfully, but not often.
I feel tired and __________, and some work is not fun. I respect rules only sometimes.
Every day is an __________, but I fail again and again.
Maybe one day I will __________!

###################

Correct version:

Kevin works in the hospitality business. He wants to succeed, but every day is difficult. He tries to finish tasks, but he makes mistakes all the time. He does not always follow instructions and sometimes has a bad attitude. Kevin changes jobs because he does not like his old position. He sometimes finishes tasks successfully, but not often. He feels tired and stressed, and some work is not fun. Kevin respects rules only sometimes. Every day is an adventure, but Kevin fails again and again. Maybe one day he will succeed!

###################

Rewrite the story starting with:

>>>>>>>>>>I work in the hospitality business. I want to…………

and make all changes necessary.
_________________
Correct version:

I work in the hospitality business. I want to succeed, but every day is difficult. I try to finish tasks, but I make mistakes all the time. I do not always follow instructions and sometimes have a bad attitude. I change jobs because I do not like my old position. I sometimes finish tasks successfully, but not often. I feel tired and stressed, and some work is not fun. I respect rules only sometimes. Every day is an adventure, but I fail again and again. Maybe one day I will succeed!

• tourism brings life to Cambodian traditions?
• some thoughts, inspired by a discussion of the Shinta Mani Foundation youngsters.

version 1:

version 2:

Tourism is good because it helps people. Tourists come to see temples, markets, and villages. They pay for guides, food, and souvenirs. This money helps families and communities. People can also learn about their culture and keep traditions alive. For example, young people can learn traditional dances, crafts, and music because tourists are interested. Tourism can also help protect old buildings and temples. Without tourists, some places might be forgotten or destroyed.

But tourism can be bad too. Sometimes tourists do not respect local rules. They can make noise or touch holy places. Some traditions can change because people do them only for money. Many shops and hotels take space in villages, and some people move to the city. The culture can lose its original meaning.

In my opinion, tourism is good if people are careful.
Visitors should respect the culture and traditions.
Local people should share their culture in a natural way, not only for money.
If tourism is responsible, it can help Cambodian culture grow and survive for the future.

__________________

Vocabulary:

• an argument – a reason to agree or disagree with something
• a tradition – something people do in a group for a long time
• to be inspired – to feel excited to do something
• a village – a small place where people live
• a guide – a person who shows tourists a place
• a community – a group of people who live or work together
• a culture – the way people live, their beliefs, and their habits
• to keep traditions alive – to continue old customs and ways
• for example – to show an example
• a craft – something made by hand, like art or tools
• to be interested – to want to know or learn about something
• to protect – to keep safe
• to forget – to not remember
• to be destroyed – to be broken or ruined
• to respect – to treat well or politely
• local rules – laws or rules in a place
• to take a space – to use an area for something
• to move to the city – to leave the village and live in a city
• to lose meaning – to no longer be important or special
• an opinion – what someone thinks about something
• to be careful – to pay attention and avoid problems
• to share culture – to show your culture to others
• for money – to do something to get money
• to be responsible – to do things in the right way
• to grow – to get bigger or better
• to survive – to live and continue
• the future – the time that comes after now

##################

Multiple choice, one answer correct:

1-19

---

1. What is an argument?
a) A type of game
b) A reason to agree or disagree with something
c) A kind of food

2. What is a tradition?
a) Something people do in a group for a long time
b) A new game
c) A type of music

3. What does it mean to be inspired?
a) To feel excited to do something
b) To be hungry
c) To be tired

4. What is a village?
a) A small place where people live
b) A big city
c) A type of market

5. Who is a guide?
a) A person who cooks food
b) A person who shows tourists a place
c) A person who cleans houses

6. What is a community?
a) A group of animals
b) A type of building
c) A group of people who live or work together

7. What does culture mean?
a) The way people live, their beliefs, and their habits
b) A sports game
c) A type of music only

8. What does “to keep traditions alive” mean?
a) To continue old customs and ways
b) To eat new food
c) To build new houses

9. What does “for example” mean?
a) To tell a secret
b) To show an example
c) To ask a question

10. What is a craft?
a) Something made by hand, like art or tools
b) A kind of dance
c) A type of food

11. What does “to be interested” mean?
a) To run fast
b) To want to know or learn about something
c) To sleep

12. What does it mean to protect?
a) To break
b) To keep safe
c) To forget

13. What does “to forget” mean?
a) To not remember
b) To teach
c) To remember

14. What does “to be destroyed” mean?
a) To be built
b) To be painted
c) To be broken or ruined

15. What does respect mean?
a) To hit someone
b) To treat well or politely
c) To laugh

16. What are local rules?
a) Games to play
b) Laws or rules in a place
c) Types of food

17. What does “to take a space” mean?
a) To eat in a place
b) To clean a room
c) To use an area for something

18. What does “to move to the city” mean?
a) To leave the village and live in a city
b) To stay at home
c) To visit a friend

19. What does “to lose meaning” mean?
a) To teach something
b) To no longer be important or special
c) To understand something
————————-

20-27

20. What is an opinion?
a) A building
b) A type of food
c) What someone thinks about something

21. What does “to be careful” mean?
a) To run fast
b) To sleep
c) To pay attention and avoid problems

22. What does “to share culture” mean?
a) To show your culture to others
b) To eat food
c) To hide your culture

23. What does “for money” mean?
a) To do something for fun
b) To do something to get money
c) To do something for free

24. What does “to be responsible” mean?
a) To make mistakes
b) To do things in the right way
c) To ignore rules

25. What does “to grow” mean?
a) To get bigger or better
b) To sleep
c) To get smaller

26. What does “to survive” mean?
a) To fall
b) To live and continue
c) To forget

27. What is the future?
a) The time to sleep
b) The time that comes after now
c) The time that is past

---

__________________

Answers:

1 b, 2 a, 3 a, 4 a, 5 b, 6 c, 7 a,

8 a, 9 b, 10 a, 11 b, 12 b, 13 a,

14 c, 15 b, 16 b, 17 c, 18 a, 19 b,

20 c, 21 c, 22 a, 23 b, 24 b,

25 a, 26 b, 27 b

__________________

Full version:

1-18

---

1. What is an argument?
That means: a reason to agree or disagree with something (b)

2. What is a tradition?
That means: something people do in a group for a long time (a)

3. What does it mean to be inspired?
That means: to feel excited to do something (a)

4. What is a village?
That means: a small place where people live (a)

5. Who is a guide?
That means: a person who shows tourists a place (b)

6. What is a community?
That means: a group of people who live or work together (c)

7. What does culture mean?
That means: the way people live, their beliefs, and their habits (a)

8. What does “to keep traditions alive” mean?
That means: to continue old customs and ways (a)

9. What does “for example” mean?
That means: to show an example (b)

10. What is a craft?
That means: something made by hand, like art or tools (a)

11. What does “to be interested” mean?
That means: to want to know or learn about something (b)

12. What does it mean to protect?
That means: to keep safe (b)

13. What does “to forget” mean?
That means: to not remember (a)

14. What does “to be destroyed” mean?
That means: to be broken or ruined (c)

15. What does respect mean?
That means: to treat well or politely (b)

16. What are local rules?
That means: laws or rules in a place (b)

17. What does “to take a space” mean?
That means: to use an area for something (c)

18. What does “to move to the city” mean?
That means: to leave the village and live in a city (a)
——————————–

19-27

19. What does “to lose meaning” mean?
That means: to no longer be important or special (b)

20. What is an opinion?
That means: what someone thinks about something (c)

21. What does “to be careful” mean?
That means: to pay attention and avoid problems (c)

22. What does “to share culture” mean?
That means: to show your culture to others (a)

23. What does “for money” mean?
That means: to do something to get money (b)

24. What does “to be responsible” mean?
That means: to do things in the right way (b)

25. What does “to grow” mean?
That means: to get bigger or better (a)

26. What does “to survive” mean?
That means: to live and continue (b)

27. What is the future?
That means: the time that comes after now (b)

---

##############

Gap-fill exercise – part 1

---

1. An _______ is a reason to agree or disagree with something.
a) craft
b) argument
c) guide

2. A _______ is something people do for a long time.
a) tradition
b) culture
c) village

3. He felt _______ to try something new.
a) inspired
b) forgotten
c) protected

4. A small place where people live is a _______.
a) community
b) village
c) craft

5. A person who shows tourists a place is a _______.
a) guide
b) culture
c) tradition

6. A group of people who live or work together is a _______.
a) craft
b) community
c) inspired

7. The way people live, their beliefs, and habits is called _______.
a) destroyed
b) culture
c) village

8. To continue old customs and ways is _______.
a) keeping traditions alive
b) forgetting
c) inspired

9. “_______” is used to show an example.
a) craft
b) tradition
c) for example

10. Something made by hand, like art or tools, is a _______.
a) craft
b) destroyed
c) guide

11. To want to know or learn about something is to be _______.
a) interested
b) protected
c) forgotten

12. To keep safe is to _______.
a) inspired
b) protect
c) craft

13. To not remember is to _______.
a) keeping traditions alive
b) forget
c) culture

14. To be broken or ruined is to be _______.
a) inspired
b) interested
c) destroyed

---

Answers:
1 b, 2 a, 3 a, 4 c, 5 a, 6 b, 7 b,
8 c, 9 c, 10 c, 11 a, 12 b, 13 b, 14 c
________________________

Full answers:

---

1. An argument is a reason to agree or disagree with something. (b)

2. A tradition is something people do for a long time. (a)

3. He felt inspired to try something new. (a)

4. A small place where people live is a village. (c)

5. A person who shows tourists a place is a guide. (a)

6. A group of people who live or work together is a community. (b)

7. The way people live, their beliefs, and habits is called culture. (b)

8. To continue old customs and ways is keeping traditions alive. (c)

9. “For example” is used to show an example. (c)

10. Something made by hand, like art or tools, is a craft. (c)

11. To want to know or learn about something is to be interested. (a)

12. To keep safe is to protect. (b)

13. To not remember is to forget. (b)

14. To be broken or ruined is to be destroyed. (c)

---

################

---

Gap-fill exercise, part 2:

15. Tourists usually ______ temples when they visit.
a) respect
b) forget
c) break

16. Every town ______ local rules for visitors.
a) dances
b) has
c) sings

17. A new shop ______ a space on the street.
a) sleeps
b) runs
c) takes

18. Many families ______ to the city for work.
a) move
b) eat
c) play

19. A tradition sometimes ______ meaning if people do it only for money.
a) runs
b) eats
c) loses

20. Every person ______ an opinion about important things.
a) has
b) throws
c) sleeps

21. She always ______ careful when she crosses the road.
a) sings
b) is
c) forgets

22. The school ______ culture with the students.
a) shares
b) hides
c) closes

23. He ______ dances for money at the festival.
a) sings
b) plays
c) does

24. A good student ______ responsible in class.
a) sleeps
b) is
c) cries

25. The tree ______ quickly in the sun.
a) grows
b) falls
c) jumps

26. The animal ______ in the forest without help.
a) forgets
b) paints
c) survives

27. Nobody ______ what happens in the future.
a) runs
b) eats
c) knows

---

Answers: 15 a, 16 b, 17 c, 18 a, 19 c, 20 a,
21 b, 22 a, 23 c, 24 b, 25 a, 26 c, 27 c

---

_________________
Full version:

15. Tourists usually respect temples when they visit.
16. Every town has local rules for visitors.
17. A new shop takes a space on the street.
18. Many families move to the city for work.
19. A tradition sometimes loses meaning if people do it only for money.
20. Every person has an opinion about important things.
21. She always is careful when she crosses the road.
22. The school shares culture with the students.
23. He does dances for money at the festival.
24. A good student is responsible in class.
25. The tree grows quickly in the sun.
26. The animal survives in the forest without help.
27. Nobody knows what happens in the future.

---

################

---

True or false:

1. Visitors should respect culture and traditions.
2. Tourism never brings money to families and communities.
3. Sometimes tourists make noise in holy places.
4. Without tourists, some places may be forgotten.
5. Shops and hotels always help the village stay the same.
6. Young people can learn traditional dances and crafts because of tourism.
7. Local people should only share their culture for money.
8. Some people move to the city because of tourism.
9. Tourists never visit villages.
10. Tourism can help protect temples and old buildings.
11. Traditions can change if people do them only for money.
12. The writer thinks tourism is good if people are careful.
13. Tourists always respect local rules.
14. Tourism can never change the culture.

---

_______________________
Answers:

1 True, 2 False, 3 True, 4 True, 5 False,
6 True, 7 False, 8 True, 9 False, 10 True,
11 True, 12 True, 13 False, 14 False
_______________________

Full version:

---

1. Visitors should respect culture and traditions. ✅
2. Tourism never brings money to families and communities. ❌
   True is: Tourism brings money to families and communities.
3. Sometimes tourists make noise in holy places. ✅
4. Without tourists, some places may be forgotten. ✅
5. Shops and hotels always help the village stay the same. ❌
   True is: Shops and hotels can take space in villages.
6. Young people can learn traditional dances and crafts because of tourism. ✅
7. Local people should only share their culture for money. ❌
   True is: Local people should share their culture in a natural way, not only for money.
8. Some people move to the city because of tourism. ✅
9. Tourists never visit villages. ❌
   True is: Tourists do visit villages.
10. Tourism can help protect temples and old buildings. ✅
11. Traditions can change if people do them only for money. ✅
12. The writer thinks tourism is good if people are careful. ✅
13. Tourists always respect local rules. ❌
    True is: Tourists sometimes do not respect local rules.
14. Tourism can never change the culture. ❌
    True is: Tourism can change the culture.

---

---

################

Interview, fill in, words below:

guides – rules – community – grow –
villages – money – take space – good –
crafts – respect – culture – sometimes

---

Interview: Is Tourism Good or Bad for Cambodia?

Journalist (J): Hello! Thank you for talking with me today.

SMF Member (S): Hello! I am happy to answer your questions.
———————————

J: 1. Who are you and what is your job?
S: My name is Sok. I work for a local __________ group.

J: 2. What do you think about tourism in Cambodia?
S: I think tourism can be __________ for families and communities.

J: 3. How does tourism help local people?
S: Tourists pay for __________, souvenirs, and other things. This gives money to families.

J: 4. Why can tourism help keep traditions alive?
S: Young people learn dances, music, and _________ because tourists are interested.

J: 5. Which places benefit from tourism the most?
S: Temples, markets, and __________ benefit from tourists.

J: 6. Can tourism ever be bad?
S: Yes, __________ tourism is bad.

J: 7. How can tourism be bad for villages?
S: Some tourists do not _________ local rules. They make noise or touch holy places.

J: 8. What changes can happen to traditions because of tourism?
S: Some traditions change if people do them only for _________.

J: 9. Where do people go because of tourism problems?
S: Some people move to the city when shops and hotels _________ in villages.

J: 10. What should tourists do to respect local culture?
S: Tourists should follow the__________ and respect traditions.

J: 11. How should local people share their __________?
S: They should share it naturally, not only for money.

J: 12. Why is responsible tourism important for the future?
S: Responsible tourism can help Cambodian culture __________ and survive.

---

#################

Full version:

---

Interview: Is Tourism Good or Bad for Cambodia?

Journalist (J): Hello! Thank you for talking with me today.

SMF Member (S): Hello! I am happy to answer your questions.
——————————

J: 1. Who are you and what is your job?
S: My name is Sopheak. I work for a local community group.

J: 2. What do you think about tourism in Cambodia?
S: I think tourism can be good for families and communities.

J: 3. How does tourism help local people?
S: Tourists pay for guides, souvenirs, and other things. This gives money to families.

J: 4. Why can tourism help keep traditions alive?
S: Young people learn dances, music, and crafts because tourists are interested.

J: 5. Which places benefit from tourism the most?
S: Temples, markets, and villages benefit from tourists.

J: 6. Can tourism ever be bad?
S: Yes, sometimes tourism is bad.

J: 7. How can tourism be bad for villages?
S: Some tourists do not respect local rules. They make noise or touch holy places.

J: 8. What changes can happen to traditions because of tourism?
S: Some traditions change if people do them only for money.

J: 9. Where do people go because of tourism problems?
S: Some people move to the city when shops and hotels take space in villages.

J: 10. What should tourists do to respect local culture?
S: Tourists should follow the rules and respect traditions.

J: 11. How should local people share their culture?
S: They should share it naturally, not only for money.

J: 12. Why is responsible tourism important for the future?
S: Responsible tourism can help Cambodian culture grow and survive.

---

####################

• learning, helping, and smiling every day

Sareth wants to work in Food & Beverage (F&B) in a luxury hotel. She is told to contact Siti, a young lady, who is F&B manager at Senggigi beach on Java via WhatsApp.
Siti summarizes a couple of important facts.

F&B workers are very important in hotels and restaurants. They do many jobs to help guests enjoy their meals. Some F&B workers serve food and drinks. Some work in the kitchen to cook and prepare meals. Some clean tables and rooms. Some make drinks like coffee or juice.

A good F&B worker is friendly and polite. They always smile and treat guests with respect. They work fast and carefully. Mistakes can make guests unhappy, so they must pay attention.

F&B workers also need to be clean and organized. They wash hands, wear a clean uniform, and keep the dining area tidy. This helps guests feel safe and comfortable.

Teamwork is very important. F&B workers help each other and follow instructions from the manager. They also learn new skills like English, computer, and hotel rules.

Being an F&B worker is not easy, but it is very good. They make guests happy, learn many skills, and can get a good job in the future. F&B workers are the heart of the restaurant or hotel.
_______________________
Vocabulary:

1. food: things we eat, like rice, bread, or vegetables.
2. beverage: a drink, like water, coffee, or juice.
3. to smile: to make a happy face with your mouth.
4. to summarize: to say the most important facts in a short way.
5. a couple (number): two; a small number of things (e.g., 2 or 3).
6. important: something that is very useful or necessary.
7. to help guests: to do things for people staying at the hotel.
8. to enjoy: to like something and think it is good.
9. a meal: the food we eat at one time (e.g., breakfast, lunch, dinner).
10. to serve food: to bring food to guests at their table.
11. to prepare meals: to make food ready for cooking or eating.
12. to clean tables: to make tables dirty from food to clean.
13. to make drinks: to create drinks for guests, like coffee or juice.
14. friendly: nice and kind to other people.
15. polite: having good manners; saying „please“ and „thank you“.
16. to treat guests with respect: to be very polite and kind to guests.
17. to work carefully: to do your job well and not make mistakes.
18. a mistake: something that is not correct; an error.
19. to pay attention: to look at, listen to, or think about something carefully.
20. to be organized: to have a plan and keep things in order.
21. to wear a uniform: to have special clothes for your job.
22. to keep tidy: to make sure a place is clean and not messy.
23. to feel safe: to feel that no danger or problem will happen.
24. comfortable: to feel good, relaxed, and happy.
25. to follow instructions: to listen and do what your manager says.
26. a skill: something you can do well because you learned it.
27. hotel rules: the things you can and cannot do in the hotel.
28. to be the heart of a hotel: to be the most important part that makes it good.

####################

Mulitple choice test, one answer correct:

1. What is ‚food‘?
   a) things we drink
   b) things we eat
   c) things we wear
2. What does ‚to serve food‘ mean?
   a) to cook the food
   b) to buy the food
   c) to bring food to guests
3. If you ’smile‘, what do you do?
   a) make a happy face
   b) make a sad face
   c) close your eyes
4. What is a ‚beverage‘?
   a) a type of food
   b) a drink
   c) a uniform
5. What does ‚a couple‘ mean?
   a) many
   b) two or a few
   c) zero
6. What is a ’skill‘?
   a) a problem
   b) a mistake
   c) something you can do well
7. What does ‚to prepare meals‘ mean?
   a) to eat the food
   b) to make the food ready
   c) to clean the food
8. If something is ‚important‘, it is…
   a) not necessary
   b) very useful and necessary
   c) very small
9. What does ‚to follow instructions‘ mean?
   a) to ignore the manager
   b) to do what your manager says
   c) to give orders
10. What does ‚to summarize‘ mean?
    a) to make something longer
    b) to say the most important facts
    c) to ask many questions
11. A ‚polite‘ person says…
    a) „please“ and „thank you“
    b) nothing
    c) „go away“
12. What does ‚to help guests‘ mean?
    a) to ignore people at the hotel
    b) to do things for people at the hotel
    c) to only talk to the manager
13. What does ‚to enjoy‘ mean?
    a) to like something
    b) to hate something
    c) to break something
14. What is a ‚meal‘?
    a) a single piece of fruit
    b) a drink like water
    c) the food we eat at one time
15. What does ‚to clean tables‘ mean?
    a) to make tables dirty
    b) to make tables clean
    c) to eat from tables
16. A ‚friendly‘ person is…
    a) angry and loud
    b) nice and kind
    c) quiet and shy
17. What does ‚to make drinks‘ mean?
    a) to create drinks for guests
    b) to drink everything
    c) to spill drinks
18. What is a ‚mistake‘?
    a) something correct
    b) a type of skill
    c) something that is not correct
19. To ‚treat guests with respect‘ means to be…
    a) very polite and kind
    b) very slow
    c) very funny
20. What does ‚to work carefully‘ mean?
    a) to work very slowly
    b) to work very quickly
    c) to do your job well
    ———————————-
    
    

1. What does ‚to pay attention‘ mean?
   a) to think about something carefully
   b) to give money
   c) to look at the sky
2. To ‚be organized‘ means to…
   a) be very messy
   b) be always late
   c) have a plan and keep things in order
3. What does ‚to wear a uniform‘ mean?
   a) to wear pajamas
   b) to wear a costume
   c) to have special job clothes
4. What does ‚to keep tidy‘ mean?
   a) to make a place messy
   b) to make a place clean
   c) to leave a place
5. To ‚feel safe‘ means to feel…
   a) very scared
   b) very hungry
   c) that no danger will happen
6. If you are ‚comfortable‘, you feel…
   a) nervous and worried
   b) tired and sleepy
   c) good and relaxed
7. What are ‚hotel rules‘?
   a) suggestions for guests
   b) the hotel menu
   c) things you can and cannot do
8. What does it mean to be ‚the heart of a hotel‘?
   a) to be the oldest worker
   b) to work at the reception
   c) to be the most important part

_____________________
Answers:
1b 2c 3a 4b 5b 6c 7b
8b 9b 10b 11a 12b 13a 14c
15b 16b 17a 18c 19a 20c 21a
22c 23c 24b 25c 26c 27c 28c
_____________________

Full version:

1. What is ‚food‘? things we eat
2. What does ‚to serve food‘ mean? to bring food to guests
3. If you ’smile‘, what do you do? make a happy face
4. What is a ‚beverage‘? a drink
5. What does ‚a couple‘ mean? two or a few
6. What is a ’skill‘? something you can do well
7. What does ‚to prepare meals‘ mean? to make the food ready
8. If something is ‚important‘, it is… very useful and necessary
9. What does ‚to follow instructions‘ mean? to do what your manager says
10. What does ‚to summarize‘ mean? to say the most important facts
11. A ‚polite‘ person says… „please“ and „thank you“
12. What does ‚to help guests‘ mean? to do things for people at the hotel
13. What does ‚to enjoy‘ mean? to like something
14. What is a ‚meal‘? the food we eat at one time
15. What does ‚to clean tables‘ mean? to make tables clean
16. A ‚friendly‘ person is… nice and kind
17. What does ‚to make drinks‘ mean? to create drinks for guests
18. What is a ‚mistake‘? something that is not correct
19. To ‚treat guests with respect‘ means to be… very polite and kind
20. What does ‚to work carefully‘ mean? to do your job well
21. What does ‚to pay attention‘ mean? to think about something carefully
22. To ‚be organized‘ means to… have a plan and keep things in order
23. What does ‚to wear a uniform‘ mean? to have special job clothes
24. What does ‚to keep tidy‘ mean? to make a place clean
25. To ‚feel safe‘ means to feel… that no danger will happen
26. If you are ‚comfortable‘, you feel… good and relaxed
27. What are ‚hotel rules‘? things you can and cannot do
28. What does it mean to be ‚the heart of a hotel‘? to be the most important part
    

###################

Gap-fill test

1. Pizza and rice are types of __.
   a) beverage
   b) skill
   c) food
2. The waiter will __ our dinner soon.
   a) enjoy
   b) serve
   c) clean
3. When I am happy, I __.
   a) pay attention
   b) summarize
   c) smile
4. Coffee and juice are a __.
   a) couple
   b) meal
   c) beverage
5. I have a __ of books to read.
   a) skill
   b) couple
   c) food
6. Speaking English is a useful __.
   a) mistake
   b) skill
   c) meal
7. Chefs __ in the kitchen before we eat.
   a) enjoy meals
   b) prepare meals
   c) serve food
8. This document is very __, please read it.
   a) important
   b) polite
   c) tidy
9. Good workers __ from their boss.
   a) follow instructions
   b) help guests
   c) treat with respect
10. To __ means to give the main ideas.
    a) enjoy
    b) summarize
    c) serve
11. A __ person has good manners.
    a) important
    b) polite
    c) friendly
12. It is my job to __ at the hotel.
    a) help guests
    b) make drinks
    c) pay attention
13. I __ reading a good book.
    a) enjoy
    b) serve
    c) clean
14. Breakfast is my favorite __.
    a) beverage
    b) food
    c) meal

Correct Answers:
1c 2b 3c 4c 5b
6b 7b 8a 9a 10b
11b 12a 13a 14c
_________________

Correct version:

1. Pizza and rice are types of food.
2. The waiter will serve our dinner soon.
3. When I am happy, I smile.
4. Coffee and juice are a beverage.
5. I have a couple of books to read.
6. Speaking English is a useful skill.
7. Chefs prepare meals in the kitchen before we eat.
8. This document is very important, please read it.
9. Good workers follow instructions from their boss.
10. To summarize means to give the main ideas.
11. A polite person has good manners.
12. It is my job to help guests at the hotel.
13. I enjoy reading a good book.
14. Breakfast is my favorite meal.
    

###############

Gap-Fill Test

15. Please _ the tables after the guests leave.
    a) clean
    b) dirty
    c) break
16. A _ person is nice and kind to everyone.
    a) friendly
    b) angry
    c) shy
17. The bartender will _ like coffee and juice.
    a) spill drinks
    b) make drinks
    c) drink everything
18. I am sorry, that was a _. I will fix it.
    a) skill
    b) correct thing
    c) mistake
19. We must _ all our guests with respect.
    a) ignore
    b) laugh at
    c) treat
20. You must _ to avoid accidents.
    a) work slowly
    b) work carefully
    c) work quickly
21. Please _ to the teacher during the lesson.
    a) pay attention
    b) give money
    c) look at the sky
22. An _ desk helps you find things easily.
    a) organized
    b) messy
    c) old
23. All staff must _ a uniform.
    a) wear
    b) buy
    c) wash
24. It is important to _ the kitchen tidy.
    a) forget
    b) keep
    c) leave
25. A good hotel makes guests _ safe.
    a) taste
    b) feel
    c) hear
26. The chairs are soft, so you will be _.
    a) nervous
    b) tired
    c) comfortable
27. You must follow the _ of the hotel.
    a) menus
    b) suggestions
    c) rules
28. The F&B team is _ of the hotel.
    a) the building
    b) the heart
    c) the owner

Answers:
15a 16a 17b 18c 19c 20b
21a 22a 23a 24b 25b
26c 27c 28b
_____________________

Full version:

The F&B team is the heart of the hotel.

Please clean the tables after the guests leave.

A friendly person is nice and kind to everyone.

The bartender will make drinks like coffee and juice.

I am sorry, that was a mistake. I will fix it.

We must treat all our guests with respect.

You must work carefully to avoid accidents.

Please pay attention to the teacher during the lesson.

An organized desk helps you find things easily.

All staff must wear a uniform.

It is important to keep the kitchen tidy.

A good hotel makes guests feel safe.

The chairs are soft, so you will be comfortable.

You must follow the rules of the hotel.

##################

True or False?

1. F&B workers are not very important in hotels.
2. Mistakes can make guests happy.
3. They learn new skills like English and computer.
4. F&B workers cannot get a good job in the future.
5. They wash hands and wear a clean uniform.
6. A good F&B worker is sometimes friendly and polite.
7. They are the heart of the restaurant or hotel.
8. Some F&B workers serve food and drinks.
9. Teamwork is not important for F&B workers.
10. They help each other and follow the manager’s instructions.
11. The job of an F&B worker is very easy.
12. F&B workers do not need to be clean.
13. They make guests happy.
14. F&B workers only learn how to cook.
    ——————

True:3, 5, 7, 8, 10, 13
___________________

Full version:

F&B workers only learn how to cook.
True is: F&B workers learn many skills, not only cooking.

F&B workers are not very important in hotels.
True is: F&B workers are very important in hotels.

Mistakes can make guests happy.
True is: Mistakes can make guests unhappy.

They learn new skills like English and computer.

F&B workers cannot get a good job in the future.
True is: F&B workers can get a good job in the future.

They wash hands and wear a clean uniform.

A good F&B worker is sometimes friendly and polite.
True is: A good F&B worker is always friendly and polite.

They are the heart of the restaurant or hotel.

Some F&B workers serve food and drinks.

Teamwork is not important for F&B workers.
True is: Teamwork is very important for F&B workers.

They help each other and follow the manager’s instructions.

The job of an F&B worker is very easy.
True is: The job of an F&B worker is not easy.

F&B workers do not need to be clean.
True is: F&B workers need to be clean.

They make guests happy.
##############

Matching exercise:

Words

1. comfortable
2. to serve
3. mistake
4. uniform
5. to prepare
6. skill
7. to enjoy
8. beverage
9. to treat
10. important
11. to follow
12. safe
13. meal
14. tidy
    

Meanings

a. special clothes for a job
b. to behave in a kind way towards someone
c. the food we eat at one time
d. to make food ready for eating
e. to like something and think it is good
f. something that is not correct; an error
g. to do what someone tells you to do
h. a drink
i. to bring food or drinks to someone
j. very useful or necessary
k. clean and in order, not messy
l. something you can do well because you learned it
m. feeling good, relaxed, and happy
n. protected from danger and harm

____________________
Answers:
1m 2i 3f 4a 5d 6l 7e
8h 9b 10j 11g 12n 13c 14k
____________________

Full version:

tidy – that means: clean and in order, not messy

comfortable – that means: feeling good, relaxed, and happy

to serve – that means: to bring food or drinks to someone

mistake – that means: something that is not correct; an error

uniform – that means: special clothes for a job

to prepare – that means: to make food ready for eating

skill – that means: something you can do well because you learned it

to enjoy – that means: to like something and think it is good

beverage – that means: a drink

to treat – that means: to behave in a kind way towards someone

important that means: very useful or necessary

to follow – that means: to do what someone tells you to do

safe – that means: protected from danger and harm

meal – that means: the food we eat at one time
##############

Questions (useful link on present simple)

1. Does Sareth want to work in F&B or in housekeeping?
   YOU:
   Sareth does not want to work in housekeeping. She wants to work in F&B.
   
2. Is Siti the F&B manager or the reception manager?
3. Should Sareth contact Siti via WhatsApp or by letter?
4. Are F&B workers important in hotels and restaurants or in shops and offices?
5. Do some F&B workers serve food and drinks or clean the rooms?
6. Do some F&B workers cook in the kitchen or in the guest rooms?
7. Do some F&B workers make drinks like coffee or repair furniture?
8. Is a good F&B worker friendly and polite or angry and loud?
9. Can mistakes make guests unhappy or very happy?
10. Must F&B workers pay attention or look out the window?
11. Do F&B workers wear a clean uniform or their own clothes?
12. Do F&B workers keep the dining area tidy or the city park tidy?
13. Do F&B workers help each other or only help the manager?
14. Do F&B workers follow instructions from the manager or only their own ideas?

______________
Answers:

1. No, she doesn’t want to work in housekeeping, she wants to work in F&B.
2. No, she isn’t the reception manager, she is the F&B manager.
3. No, she shouldn’t contact her by letter, she should contact her via WhatsApp.
4. No, they aren’t important in shops and offices, they are important in hotels and restaurants.
5. No, they don’t clean the rooms, they serve food and drinks.
6. No, they don’t cook in the guest rooms, they cook in the kitchen.
7. No, they don’t repair furniture, they make drinks like coffee.
8. No, a good F&B worker isn’t angry and loud, they are friendly and polite.
9. No, mistakes cannot make guests very happy, they can make them unhappy.
10. No, they must not look out the window, they must pay attention.
11. No, they don’t wear their own clothes, they wear a clean uniform.
12. No, they don’t keep the city park tidy, they keep the dining area tidy.
13. No, they don’t only help the manager, they help each other.
14. No, they don’t only follow their own ideas, they follow instructions from the manager.
    

##################

Interview Siti and Sareth, fill in, words below:

kitchen – luxury – future – drinks – dining –
guests – restaurants – manager – polite –
each other – unhappy – clean

Siti: Hello Sareth. Why do you want to work in F&B?
Sareth: Because I want to work in a __________ hotel.

Siti: Where are F&B workers important?
Sareth: They are important in hotels and __________.

Siti: What do some F&B workers serve?
Sareth: They serve food and __________.

Siti: Where do some workers cook the food?
Sareth: Some workers cook in the __________.

Siti: How is a good F&B worker?
Sareth: A good worker is friendly and ___________.

Siti: What can mistakes do?
Sareth: Mistakes can make guests __________

Siti: Who must F&B workers treat with respect?
Sareth: They must treat all __________with respect.

Siti: What must workers wear?
Sareth: They must wear a __________ uniform.

Siti: What area must they keep tidy?
Sareth: They must keep the __________ area tidy.

Siti: Who do the workers help?
Sareth: They help __________

Siti: Which instructions do they follow?
Sareth: They follow instructions from the __________.

Siti: When can they get a good job?
Sareth: They can get a good job in the __________

#################

---

Full version:

Siti: Hello Sareth. Why do you want to work in F&B?
Sareth: Because I want to work in a luxury hotel.

Siti: Where are F&B workers important?
Sareth: They are important in hotels and restaurants.

Siti: What do some F&B workers serve?
Sareth: They serve food and drinks.

Siti: Where do some workers cook the food?
Sareth: Some workers cook in the kitchen.

Siti: How is a good F&B worker?
Sareth: A good worker is friendly and polite.

Siti: What can mistakes do?
Sareth: Mistakes can make guests unhappy.

Siti: Who must F&B workers treat with respect?
Sareth: They must treat all guests with respect.

Siti: What must workers wear?
Sareth: They must wear a clean uniform.

Siti: What area must they keep tidy?
Sareth: They must keep the dining area tidy.

Siti: Who do the workers help?
Sareth: They help each other.

Siti: Which instructions do they follow?
Sareth: They follow instructions from the manager.

Siti: When can they get a good job?
Sareth: They can get a good job in the future.

#################

Siti about her job:

I am a good F&B worker. I am friendly and polite to all guests.
I always smile. I work carefully and I pay attention.
I do not like mistakes. I wear a clean uniform and I wash my hands.
I keep the dining area tidy. I help my team. I follow the manager’s instructions.
I learn English and computer skills. My job is not easy, but I like it.
I make guests happy. I am the heart of the hotel.
___________________

Rewrite the story, starting with:

She is a good F&B worker……

and make all changes necessary.

__________________

Correct version:

Siti is a good F&B worker. She is friendly and polite to all guests. She always smiles.
She works carefully and she pays attention.
She does not like mistakes. She wears a clean uniform and she washes her hands.
She keeps the dining area tidy. She helps her team.
She follows the manager’s instructions.
She learns English and computer skills.
Her job is not easy, but she likes it. She makes guests happy.
She is the heart of the hotel.
##############

• luxury, comfort, and care – just for you

A future guest requests information on what he and his wife can expect from a relaxing holiday in a Shinta Mani Bensley Villa, with butler service.

####################

---

Subject: Your Villa Stay with Butler Service at Shinta Mani

Dear [Guest Name],

Thank you very much for your kind message. We are delighted that you are considering a stay with us at Shinta Mani in Siem Reap. I am pleased to share what you can expect when booking a villa with butler service.

On arrival, your butler will welcome you warmly, assist with your luggage, and make the check-in process smooth and easy. During your stay, the butler will be happy to help with all arrangements, such as restaurant reservations, transport, or tours of the temples.

If you wish to enjoy meals, snacks, or drinks in your villa, your butler will serve them at any time. The butler will also ensure that your villa is always clean, tidy, and comfortable.

For a truly special stay, your butler can arrange unique experiences, such as a private poolside dinner, a small class, or a surprise celebration. At the same time, your privacy will always be respected. The service is attentive but never intrusive.

Finally, please note that the butler service is available 24 hours a day, so assistance is always close at hand.

We very much look forward to welcoming you and making your stay relaxing and memorable.

Warm regards,
[Your Name]

_________________

Vocabulary:

• to stay – to spend time in a place, like a hotel.
• generally – usually, most of the time.
• to expect – to think something will happen.
• revised – changed to be better or more correct.
• comfort (hotel) – the feeling of being relaxed and happy in a hotel.
• care (hotel) – help and service from hotel staff.
• to request – to ask politely for something.
• a relaxing holiday – a holiday where you rest and feel calm.
• a butler – a hotel worker who helps you with personal service.
• a kind message – a nice note or words from someone.
• to be delighted – to be very happy.
• to consider a stay (hotel) – to think about staying in a hotel.
• to be pleased – to feel happy about something.
• to share – to give something to others, or tell something.
• on arrival – when you come to the hotel.
• to assist – to help.
• luggage – bags and suitcases for travel.
• check-in process (hotel) – the steps when you arrive and get your room.
• smooth – easy and without problems.
• an arrangement – a plan or preparation.
• to enjoy a meal – to eat food with pleasure.
• snacks – small things to eat between meals.
• to serve drinks – to bring drinks to people.
• at any time – always, whenever you want.
• to ensure – to make sure something happens.
• to be tidy – to be clean and in order.
• truly – really.
• to arrange – to organize or plan something.
• a unique experience – a special and different experience.
• a surprise – something you don’t expect.
• a celebration – a happy event, like a birthday or wedding.
• to respect – to be polite and show care for others.
• to be attentive – to listen and notice what people need.
• to be intrusive – to disturb or come too close without being asked.
• to note – to see or remember something important.
• to be available – to be free to help.
• assistance – help or support.
• to be at hand – to be close and ready to help.
• memorable – something very special you will not forget.

###################

---

Multiple choice, one answer correct – part 1:

1. to stay – What does it mean?
   a) to go shopping
   b) to spend time in a place, like a hotel
   c) to drive a car
2. generally – What does it mean?
   a) never
   b) always
   c) usually, most of the time
3. to expect – What does it mean?
   a) to forget something
   b) to be surprised
   c) to think something will happen
4. revised – What does it mean?
   a) very expensive
   b) changed to be better or more correct
   c) very old
5. comfort (hotel) – What does it mean?
   a) the staff uniforms
   b) the hotel building
   c) the feeling of being relaxed and happy
6. care (hotel) – What does it mean?
   a) help and service from hotel staff
   b) breakfast menu
   c) when the hotel closes
7. to request – What does it mean?
   a) to take without asking
   b) to pay for something
   c) to ask politely for something
8. a relaxing holiday – What is it?
   a) a holiday with no sleep
   b) a holiday where you rest and feel calm
   c) a holiday with many meetings
9. a butler – Who is this?
   a) a hotel worker who helps with personal service
   b) the driver of the taxi
   c) the person who sells tickets
10. a kind message – What is it?
    a) a rude note
    b) a bill from the hotel
    c) a nice note or words from someone
11. to be delighted – What does it mean?
    a) to be very happy
    b) to be very tired
    c) to be very angry
12. to consider a stay (hotel) – What does it mean?
    a) to decide to go home
    b) to think about staying in a hotel
    c) to ask for the bill
13. to be pleased – What does it mean?
    a) to feel bored
    b) to feel hungry
    c) to feel happy about something
14. to share – What does it mean?
    a) to give something to others
    b) to keep everything
    c) to hide something
15. on arrival – What does it mean?
    a) before leaving home
    b) when you come to the hotel
    c) when you check out
16. to assist – What does it mean?
    a) to watch
    b) to wait
    c) to help
17. luggage – What is it?
    a) hotel towels
    b) bags and suitcases for travel
    c) restaurant chairs
18. check-in process (hotel) – What is it?
    a) the steps when you arrive and get your room
    b) the hotel rules
    c) the breakfast menu

---

Answer Key

1b, 2a, 3c, 4b, 5c, 6a, 7c, 8b, 9a, 10c, 11a, 12b, 13c, 14a, 15b, 16c, 17b, 18a
___________________

---

Correct answers:

1. to stay – to spend time in a place, like a hotel (b)
2. generally – usually, most of the time (a)
3. to expect – to think something will happen (c)
4. revised – changed to be better or more correct (b)
5. comfort (hotel) – the feeling of being relaxed and happy (c)
6. care (hotel) – help and service from hotel staff (a)
7. to request – to ask politely for something (c)
8. a relaxing holiday – a holiday where you rest and feel calm (b)
9. a butler – a hotel worker who helps with personal service (a)
10. a kind message – a nice note or words from someone (c)
11. to be delighted – to be very happy (a)
12. to consider a stay (hotel) – to think about staying in a hotel (b)
13. to be pleased – to feel happy about something (c)
14. to share – to give something to others (a)
15. on arrival – when you come to the hotel (b)
16. to assist – to help (c)
17. luggage – bags and suitcases for travel (b)
18. check-in process (hotel) – the steps when you arrive and get your room (a)

---

##############

Multiple choice, one answer correct – part 2:

---

1. smooth –
a) easy and without problems
b) rough and difficult
c) messy

2. an arrangement –
a) a place to stay
b) a plan or preparation
c) a small gift

3. to enjoy a meal –
a) to cook food for someone
b) to eat food with pleasure
c) to wash dishes

4. snacks –
a) a type of drink
b) a big meal
c) small things to eat between meals

5. to serve drinks –
a) to clean glasses
b) to bring drinks to people
c) to buy drinks

6. at any time –
a) always, whenever you want
b) only in the morning
c) never

7. to ensure –
a) to forget something
b) to make sure something happens
c) to hide something

8. to be tidy –
a) to be loud
b) to be clean and in order
c) to be late

9. truly –
a) really
b) slowly
c) badly

10. to arrange –
a) to organize or plan something
b) to break something
c) to throw something

11. a unique experience –
a) a usual event
b) a special and different experience
c) a bad experience

12. a surprise –
a) something very usual
b) a problem
c) something unexpected

13. a celebration –
a) a happy event, like a birthday or wedding
b) a small gift
c) a loud noise

14. to respect –
a) to ignore someone
b) to shout at someone
c) to be polite and show care for others

15. to be attentive –
a) to listen and notice what people need
b) to be asleep
c) to run fast

16. to be intrusive –
a) to disturb or come too close without being asked
b) to help politely
c) to say thank you

17. to note –
a) to forget everything
b) to see or remember something important
c) to write a story

18. to be available –
a) to be busy all the time
b) to be far away
c) to be free to help

19. assistance –
a) money
b) help or support
c) a hotel room

20. to be at hand –
a) to be late
b) to be lost
c) to be close and ready to help

21. memorable –
a) something very special you will not forget
b) very small
c) very boring

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Answers :
1a, 2b, 3b, 4c, 5b, 6a, 7b, 8b,
9a, 10a, 11b, 12c, 13a, 14c, 15a,
16a, 17b, 18c, 19b, 20c, 21a

_________________

Correct matches:

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smooth – easy and without problems
an arrangement – a plan or preparation
to enjoy a meal – to eat food with pleasure
snacks – small things to eat between meals
to serve drinks – to bring drinks to people
at any time – always, whenever you want
to ensure – to make sure something happens
to be tidy – to be clean and in order
truly – really
to arrange – to organize or plan something
a unique experience – a special and different experience
a surprise – something you don’t expect
a celebration – a happy event, like a birthday or wedding
to respect – to be polite and show care for others
to be attentive – to listen and notice what people need
to be intrusive – to disturb or come too close without being asked
to note – to see or remember something important
to be available – to be free to help
assistance – help or support
to be at hand – to be close and ready to help
memorable – something very special you will not forget

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Matching exercise:

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Words:

1. to stay
2. generally
3. to expect
4. revised
5. comfort (hotel)
6. care (hotel)
7. to request
8. a relaxing holiday
9. a butler
10. a kind message
11. to be delighted
12. to consider a stay
13. to be pleased
14. to share
15. on arrival
16. to assist

Definitions:

a) a nice note or words from someone
b) usually, most of the time
c) changed to be better or more correct
d) a hotel worker who helps you personally
e) to give or tell something to others
f) when you arrive
g) the feeling of being relaxed and happy in a hotel
h) to help
i) a holiday where you rest and feel calm
j) to ask politely for something
k) to think about staying in a hotel
l) to feel happy about something
m) help and service from hotel staff
n) to spend time in a place
o) to be very happy
p) to think something will happen

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_________________

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Answers:
1n, 2b, 3p, 4c, 5g, 6m, 7j, 8i, 9d, 10a,
11o, 12k, 13l, 14e, 15f, 16h

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_________________

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to stay – that means to spend time in a place (n)
generally – that means usually, most of the time (b)
to expect – that means to think something will happen (p)
revised – that means changed to be better or more correct (c)
comfort (hotel) – that means the feeling of being relaxed and happy in a hotel (g)
care (hotel) – that means help and service from hotel staff (m)
to request – that means to ask politely for something (j)
a relaxing holiday – that means a holiday where you rest and feel calm (i)
a butler – that means a hotel worker who helps you personally (d)
a kind message – that means a nice note or words from someone (a)
to be delighted – that means to be very happy (o)
to consider a stay – that means to think about staying in a hotel (k)
to be pleased – that means to feel happy about something (l)
to share – that means to give or tell something to others (e)
on arrival – that means when you arrive (f)
to assist – that means to help (h)

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Gap-fill exercise, fill in, words below:

delighted, tidy, assist, share, smooth,
luggage, stay, request, memorable, enjoy,
organize, comfortable, consider,
relax, ensure, smile

1. When you _______ at a hotel, the staff will help you with your luggage.
2. The check-in process is usually very _______ if the hotel is well organized.
3. A relaxing holiday is a good way to _______ after a busy year.
4. On arrival, the receptionist will give you your _______.
5. If you need something extra in your room, you can _______ it politely.
6. The hotel staff always try to make sure guests feel _______ and comfortable.
7. A butler can help you _______ your clothes and suitcases.
8. Many people feel _______ when they receive a kind message from the hotel.
9. Before you decide to stay, you might want to _______ the hotel online.
10. Hotels often provide snacks and drinks to help guests _______ their time.
11. The staff are there to _______ you whenever you need help.
12. When guests arrive, it is important to greet them with a _______.
13. Some guests like to _______ their experiences with friends or family.
14. The hotel wants to _______ that everything is ready for your stay.
15. After a long trip, it is nice to find your room clean and _______.
16. A well-organized hotel stay can be a _______ experience for guests.

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___________________________

Correct sentences:

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1. When you stay at a hotel, the staff will help you with your luggage.
2. The check-in process is usually very smooth if the hotel is well organized.
3. A relaxing holiday is a good way to relax after a busy year.
4. On arrival, the receptionist will give you your luggage.
5. If you need something extra in your room, you can request it politely.
6. The hotel staff always try to make sure guests feel comfortable and happy.
7. A butler can help you organize your clothes and suitcases.
8. Many people feel delighted when they receive a kind message from the hotel.
9. Before you decide to stay, you might want to consider the hotel online.
10. Hotels often provide snacks and drinks to help guests enjoy their time.
11. The staff are there to assist you whenever you need help.
12. When guests arrive, it is important to greet them with a smile.
13. Some guests like to share their experiences with friends or family.
14. The hotel wants to ensure that everything is ready for your stay.
15. After a long trip, it is nice to find your room clean and tidy.
16. A well-organized hotel stay can be a memorable experience for guests.

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True or false:

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1. The staff help guests with their luggage when they arrive.
2. Guests must clean their rooms themselves.
3. A relaxing holiday helps people feel calm after a busy year.
4. The check-in process is always slow and difficult.
5. Guests can request extra items in their room politely.
6. A butler can organize guests’ clothes and suitcases.
7. Guests are never greeted when they arrive at the hotel.
8. A kind message from the hotel can make guests feel delighted.
9. Guests cannot enjoy snacks and drinks provided by the hotel.
10. The hotel ensures that everything is ready for guests’ stay.
11. Guests are encouraged to share their experiences with friends or family.
12. The hotel staff ignore guests’ needs.
13. A well-organized hotel stay can be a memorable experience.
14. Guests have to carry their luggage to the room by themselves.
15. Guests always feel uncomfortable in a hotel.
16. Rooms are kept tidy and clean for guests.

___________________

True:
1, 3, 5, 6, 8, 10, 11, 13, 16

___________________

Full version:

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1. The staff help guests with their luggage when they arrive.
2. Guests must clean their rooms themselves. True is: The staff help keep the rooms clean for guests.
3. A relaxing holiday helps people feel calm after a busy year.
4. The check-in process is always slow and difficult. True is: The check-in process is usually smooth and easy.
5. Guests can request extra items in their room politely.
6. A butler can organize guests’ clothes and suitcases.
7. Guests are never greeted when they arrive at the hotel. True is: Guests are greeted when they arrive.
8. A kind message from the hotel can make guests feel delighted.
9. Guests cannot enjoy snacks and drinks provided by the hotel. True is: Guests can enjoy snacks and drinks provided by the hotel.
10. The hotel ensures that everything is ready for guests’ stay.
11. Guests are encouraged to share their experiences with friends or family.
12. The hotel staff ignore guests’ needs. True is: The hotel staff assist guests and pay attention to their needs.
13. A well-organized hotel stay can be a memorable experience.
14. Guests have to carry their luggage to the room by themselves. True is: Staff or a butler help guests with their luggage.
15. Guests always feel uncomfortable in a hotel. True is: Guests usually feel comfortable in a hotel.
16. Rooms are kept tidy and clean for guests.

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Complete, fill in, words below:

politely – organize – luggage – unique –
rooms – comfortable – whenever –
make sure – arrangements –
stay -experience –
at any time


_______________________

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Interview with a Bensley Butler

1. Q: What is your job?
A: I am a butler at Bensley Hotel. I help guests and make their __________ comfortable.

2. Q: How do you help guests when they arrive?
A: I greet them with a smile and help them with their __________.

3. Q: Can you organize guests’ __________ ?
A: Yes, I organize clothes and suitcases and make sure everything is tidy.

4. Q: Do you serve drinks and snacks?
A: Yes, I serve drinks and snacks ___________ guests want.

5. Q: Are guests allowed to request extra items?
A: Yes, guests can request anything __________ and I provide it.

6. Q: Why do you help guests relax?
A: I make their stay relaxing and ensure they feel __________.

7. Q: Who do you share information with about the hotel?
A: I share information with guests about hotel services and __________.

8. Q: Do you assist with celebrations or surprises?
A: Yes, I help __________ celebrations or surprises for guests.

9. Q: How do you care about guests’ comfort?
A: I __________ guests feel happy and truly comfortable.

10. Q: Can guests share their __________ with you?
A: Yes, guests can share their thoughts or ideas with me.

11. Q: Are you always available for guests?
A: Yes, I am at hand to assist __________.

12. Q: What makes your job special?
A: I give a __________ experience and try to make every stay memorable.

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______________________

Full version:

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1. Q: What is your job?
A: I am a butler at Bensley Hotel. I help guests and make their stay comfortable.

2. Q: How do you help guests when they arrive?
A: I greet them with a smile and help them with their luggage.

3. Q: Can you organize guests’ rooms?
A: Yes, I organize clothes and suitcases and make sure everything is tidy.

4. Q: Do you serve drinks and snacks?
A: Yes, I serve drinks and snacks whenever guests want.

5. Q: Are guests allowed to request extra items?
A: Yes, guests can request anything politely, and I provide it.

6. Q: Why do you help guests relax?
A: I make their stay relaxing and ensure they feel comfortable.

7. Q: Who do you share information with about the hotel?
A: I share information with guests about hotel services and arrangements.

8. Q: Do you assist with celebrations or surprises?
A: Yes, I help organize celebrations or surprises for guests.

9. Q: How do you care about guests’ comfort?
A: I make sure guests feel happy and truly comfortable.

10. Q: Can guests share their experience with you?
A: Yes, guests can share their thoughts or ideas with me.

11. Q: Are you always available for guests?
A: Yes, I am at hand to assist at any time.

12. Q: What makes your job special?
A: I give a unique experience and try to make every stay memorable.

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#################

Read the follwing text:

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I am a butler at a hotel.
My job is to help guests and make their stay comfortable.
When guests arrive, I greet them with a smile and help with their luggage.
I organize their clothes and suitcases and make sure the room is tidy.
Guests can request drinks, snacks, or other items, and I provide them.
I help guests relax and enjoy their holiday.
I share information about the hotel and assist with celebrations or surprises.
I am always at hand to help.
My job is special because I make every stay memorable.

————————
Rewrite the text starting with

>>>>>>>>>>>>>>He is a butler at a hotel.
>>>>>>>>>>>>>>His job………….

and make all changes necessary!

_________________

Correct version:

He is a butler at a hotel. His job is to help guests and make their stay comfortable. When guests arrive, he greets them with a smile and helps with their luggage. He organizes their clothes and suitcases and makes sure the room is tidy. Guests can request drinks, snacks, or other items, and he provides them. He helps guests relax and enjoy their holiday. He shares information about the hotel and assists with celebrations or surprises. He is always at hand to help. His job is special because he makes every stay memorable.

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