• Lina’s first Jjob at the hotel

Listen, as often as is necessary,
then do exercises below –
use paper and pencil,
write down your answers

Exercise 1 – multiple choice

1. Why did Lina want to find a job?

a) She wanted to travel abroad.

b) She wanted to earn her own money.

c) She wanted to leave the city.

2. How old was Lina when she found her first job?

a) Eighteen years old.

b) Twenty-five years old.

c) Twenty years old.

3. Where did Lina find her first job?

a) At a large hotel in the city.

b) At a small restaurant.

c) At a large shop.

4. What was Lina’s first job?

a) Hotel manager.

b) Restaurant manager.

c) Receptionist.

5. What did Lina give to hotel guests?

a) Restaurant meals.

b) Room keys.

c) Bus tickets.

6. What was difficult for Lina at first?

a) She did not speak English very well.

b) She could not find the hotel.

c) She did not know her colleagues.

7. What did Lina learn every day?

a) New cooking skills.

b) New ways to clean rooms.

c) New English words.

8. Whom did Lina listen to carefully?

a) Hotel guests only.

b) Her more experienced colleagues.

c) Her family members.

9. What did Lina do when she made a mistake?

a) She listened to her manager’s advice.

b) She left her job.

c) She stopped helping guests.

10. How did Lina arrive at work?

a) After the hotel opened.

b) Late in the morning.

c) On time.

11. How long did Lina work before she felt much more confident?

a) Six months.

b) One year.

c) Three years.

12. What could Lina do more easily after one year?

a) Speak to guests.

b) Manage the whole hotel.

c) Train all hotel workers.

13. How did her manager feel about her progress?

a) He was worried.

b) He was angry.

c) He was pleased.

14. What did her manager ask Lina to do one day?

a) Find a new hotel.

b) Help train a new receptionist.

c) Work in the hotel restaurant.

15. How did Lina help the new receptionist?

a) She helped patiently.

b) She asked the manager to do it.

c) She gave the task to another worker.

16. What did Lina dream of doing one day?

a) Leaving the hotel business.

b) Opening a restaurant.

c) Taking on greater responsibility.

17. What did Lina want to learn at work?

a) How to cook meals.

b) New things.

c) How to drive a car.

18. Where could guests find the hotel restaurant?

a) Lina explained its location to them.

b) They had to find it in another building.

c) Lina took them to the city centre.

19. What did Lina do when foreign guests asked questions she could not understand?

a) She stopped working at the front desk.

b) She asked them to leave.

c) She continued learning and practising English.

20. What did Lina understand about success?

a) It came overnight.

b) It came through hard work, patience and a willingness to learn.

c) It depended only on speaking English.

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Exercise 2 – true or false

1. Lina’s family had a lot of money.
2. Lina became a hotel manager after one year.
3. Lina gave guests their room keys.
4. Lina helped train a new receptionist.
5. Lina spoke English very well when she started work.
6. Lina wanted to earn her own money.
7. Lina worked as a cook at the hotel.
8. Lina felt more confident after one year.
9. Lina’s manager was unhappy with her progress.
10. Lina listened carefully to her more experienced colleagues.
11. Lina refused to help the new receptionist.
12. Lina arrived at work on time.
13. Lina believed success came overnight.
14. Lina sometimes felt nervous when she could not understand guests.
15. Lina dreamed of taking on greater responsibility.
16. Lina practised speaking English every day.

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Exercise 3 – put the events in the correct order

A. Lina helped train a new receptionist.

B. Lina felt more confident when speaking to guests.

C. Lina started her first job at a large hotel.

D. Lina wanted to earn her own money after finishing school.

E. Lina’s manager was pleased with her progress.

F. Lina learned new English words and practised speaking.

G. Lina dreamed of taking on greater responsibility.

H. Lina listened to advice when she made mistakes.

I. Lina welcomed guests and gave them their room keys.

J. Lina found the job difficult because she did not speak English very well.

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Exercise 1 – answer key
1b, 2c, 3a, 4c, 5b, 6a, 7c, 8b, 9a, 10c, 11b,
12a, 13c, 14b, 15a, 16c, 17b, 18a, 19c, 20b

__________________________

Exericse 2 – answer key
1 F, 2 F, 3 T, 4 T, 5 F, 6 T, 7 F, 8 T, 9 F, 10 T,
11 F, 12 T, 13 F, 14 T, 15 T, 16 T

__________________________

Exercise 3 – answer key
1D, 2C, 3I, 4J, 5F, 6H, 7B, 8E, 9A, 10G

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Word or phrase	Simple A1 definition
to earn money	to get money for your work
to explain something	to make something easy to understand
to practise English	to speak, read or write English to get better
to be experienced	to know a lot about a job because you did it for a long time
a colleague	a person who works with you
advice	words that help you know what to do
to be confident	to feel that you can do something well
to solve problems	to find answers to things that are difficult
to be pleased with a person’s progress	to be happy because someone is getting better at something
to be surprised	to feel something is different from what you thought
to accept a task	to say yes when someone asks you to do something
an employee	a person who works for a company or person
to be patient	to stay calm when something takes time
to take responsibility	to agree to do something and do it well
success	when you do something well or reach your goal
patience	the ability to stay calm when something takes time
willingness to learn	wanting to learn new things

When Lina finished school, she wanted to find a job and earn her own money. Her family did not have much money, so she knew that she had to work hard. She also wanted to learn new things and build a better future for herself.

At the age of twenty, Lina found her first job at a large hotel in the city. She started as a receptionist at the front desk. She welcomed guests, answered the telephone and helped people with their questions. She also gave guests their room keys and explained where they could find the hotel restaurant.

At first, the job was not easy. Lina did not speak English very well, and many foreign guests asked questions she could not understand. Sometimes, she felt nervous and did not know what to say. However, she did not give up. Every day, she learned new words and practised speaking English. She listened carefully to her more experienced colleagues and watched how they helped the guests.

Lina arrived at work on time and always tried to do her best. When she made a mistake, she listened to the advice of her manager and tried not to make the same mistake again. Her colleagues soon noticed that she was friendly, careful and ready to help.

After one year, Lina felt much more confident. She could speak to guests more easily and solve many small problems by herself. Her manager was pleased with her progress.

One day, he asked Lina to help train a new receptionist. She was surprised because she was still young and had much to learn. But she accepted the task and helped the new employee patiently.

Lina did not know it at the time, but this was the beginning of a long career in the hotel business. She had started at the front desk, but she dreamed of taking on greater responsibility one day. She understood that success did not come overnight. It came through hard work, patience and a willingness to learn.

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Remember how babies
learn a language:

Babies learn a language by listening.
They use their ears to hear sounds.
Their brain remembers these sounds.
Babies connect sounds with people and things.
They listen to their parents.
Then they copy the sounds they hear. They imitate words.
Slowly, babies learn to speak.

So,
LISTEN, LISTEN, LISTEN, LISTEN………………

SMFrockZ@gmx.at