Kategorie: Shinta Mani Foundation

  • Language levels, A1, B2, C2……. what? (revised version, examples added)

    Definitions of the English language levels A1 to C2, based on the Common European Framework of Reference (CEFR):


    A1 – Beginner

    • You know a few words and simple phrases.
    • You can introduce yourself and ask basic questions.
    • Example: “My name is Anna. I live in Paris.”
      ————————–
      „Oum Chanra works very hard. She is smart and always helps people. At Shinta Mani Angkor, she makes the hotel better. Guests do not only sleep there. They can also feel and learn about Cambodia.“

    A2 – Elementary

    • You can have short, simple conversations.
    • You can talk about everyday things (family, shopping, work).
    • Example: “I go to work by bus. I like watching TV in the evening.”
      ————————–
      „Oum Chanra’s work shows that she is strong, smart, and always works hard. She can do her job well and also respect Cambodian culture and help the local people. Because of this, she is a very important person at Shinta Mani Angkor. Her work makes the hotel stay special, giving guests a chance to feel the real life of Cambodia.“

    B1 – Intermediate

    • You can talk about familiar topics and understand the main idea.
    • You can describe experiences and give simple opinions.
    • Example: “I went to Italy last summer. It was very beautiful.”
      ————————–
      „Oum Chanra’s career shows that she is strong, smart, and very dedicated. She can manage the hotel well while also respecting Cambodian culture and helping the local community. Because of this, she is seen as a very important member of Shinta Mani Angkor. Her work makes a hotel stay more than just a place to sleep — it becomes a special way to experience Cambodia.“

    B2 – Upper Intermediate

    • You can speak clearly and in detail on many subjects.
    • You can have conversations with native speakers without much difficulty.
    • Example: “I believe online learning is helpful, but it also has some disadvantages.”
      ————————–
      „Oum Chanra’s career shows her hard work, intelligence, and strong dedication. She is able to manage the hotel’s operations well while also respecting local culture and supporting the community. Because of this, she is seen as a very important member of Shinta Mani Angkor. Thanks to her efforts, staying at the hotel is not only about having a room, but also about experiencing Cambodian culture more deeply.“

    C1 – Advanced

    • You understand complex ideas and speak fluently.
    • You can use English at work or university level.
    • Example: “The data suggests a clear connection between exercise and mental health.”
      ————————-
      „Oum Chanra’s career shows her strong determination, intelligence, and commitment. She has managed to combine efficient operations with respect for culture and support for the local community, which makes her an important part of Shinta Mani Angkor. Her work turns a hotel stay into more than just accommodation — it becomes a real experience of Cambodian life.“

    C2 – Proficient

    • You speak and understand English like a native speaker.
    • You can deal with any situation, even academic or professional ones.
    • Example: “Her analysis was both insightful and elegantly structured, demonstrating a deep understanding of the subject.”
      ———————–
      „Oum Chanra’s career trajectory is a testament to her resilience, intelligence, and unwavering dedication. Her ability to balance operational excellence with cultural authenticity and community engagement underscores why she is regarded as an indispensable pillar of Shinta Mani Angkor. Through her work, she elevates the hotel experience from mere accommodation to an immersive journey into the heart of Cambodia.“

  • 🥳The texts presented………

    • 🥳why enjoy texts, exercises presented?

    🥳The texts presented will help you learn many aspects of tourism and hospitality.

    🥳You will learn words and phrases about hotels, travel, restaurants, and sightseeing.

    🥳You will also learn how to talk to guests, make bookings, and give information.



    🥳The texts will cover important topics like:

    • Hotels and accommodation: rooms, check-in, check-out, breakfast, key cards, services
    • Restaurants and food: menus, reservations, ordering food, special requests
    • Travel and transport: tickets, airports, trains, buses, taxis
    • Tourist attractions: museums, parks, temples, tours
    • Customer service: welcoming guests, solving problems, being polite, giving information


    🥳The goal is to help you enjoy learning and remember new words.

    🥳If you have ideas or comments, please tell me.
    >>>>>>>SMFrockZ (at) gmx (dot) at<<<<<<<

    🥳You can also suggest topics you want to learn about, read, and listen to…..

    🥳……you can also say on which language level:
    A1, A2, B1, or…..
    ( for details see https://www.fluglehrer.at/?p=681 )

    🥳I want the texts to be useful, fun, and easy to understand.



    🥳ENJOY🥳

  • Ears and brain: the language team (A1, present simple)

    • how our ears hear and our brain understands when we learn a new language

    The Ears and the Brain in Language Learning

    When we learn a new language, listening is very important. Our body has two helpers for listening: the ears and the brain. They work together all the time.

    The ears hear sounds from outside. They hear words, voices, and sentences. The ears do not understand the meaning, but they bring all sounds to the brain. The ears are like doors. They open and let the sounds go inside.

    The brain takes the sounds from the ears. Then it starts to work. The brain listens again inside, and it looks for meaning. It remembers old words and connects them with new ones. When the brain finds the meaning, we understand.

    When we listen many times, the brain becomes faster. It learns the correct sounds, the right stress, and the rhythm of the language. Later, this helps us to speak more clearly and with more confidence.

    So, the ears and the brain are a team. The ears bring the sounds, and the brain builds the meaning. Without ears, no sounds come in. Without the brain, no meaning comes out. Together, they make language learning possible.

    ____________________

    Vocabulary:


    brain – the part inside your head that thinks and remembers.
    to listen – to pay attention with your ears.
    important – something we really need.
    a helper – a person or thing that helps.
    to work together – to do something with another person or thing.
    all the time – always, every moment.
    to hear – to get sounds with your ears.
    sounds – noises we hear with our ears.
    from outside – not inside, but in the world around us.
    a voice – the sound from a person when they speak.
    a sentence – a group of words that go together.
    a meaning – what a word or sentence tells us.
    to listen again inside – the brain hears the sounds one more time and thinks.
    to look for meaning – to try to find what the words want to say.
    to remember – to keep something in your mind.
    to connect – to join things together.
    stress (pronunciation) – the part of a word we say stronger or louder.
    rhythm of a language – the music or beat of how people speak.
    to speak clearly – to say words in a way that people can understand.
    confidence – to feel strong and sure, not afraid.
    to make possible – to help something happen.


    ###############


    Multiple choice, one answer correct:

    1. What is the brain?
      a) The part inside the head that thinks
      b) A sound from outside
      c) A group of words together
    2. What does to listen mean?
      a) To speak loudly
      b) To pay attention with your ears
      c) To write words on paper
    3. What does important mean?
      a) Something very big
      b) Something funny
      c) Something we really need
    4. What is a helper?
      a) A person or thing that helps
      b) A strong feeling
      c) A word in a sentence
    5. What does to work together mean?
      a) To do something alone
      b) To say words clearly
      c) To do something with another person or thing
    6. What does all the time mean?
      a) Always, every moment
      b) Only one time
      c) Sometimes
    7. What does to hear mean?
      a) To look with your eyes
      b) To get sounds with your ears
      c) To remember something
    8. What are sounds?
      a) Pictures we see with our eyes
      b) Words we write on paper
      c) Noises we hear with our ears
    9. What does from outside mean?
      a) In the world around us
      b) Inside your head
      c) Something we remember
    10. What is a voice?
      a) A place to study
      b) The sound from a person when they speak
      c) The brain inside the head
    11. What is a sentence?
      a) A group of words that go together
      b) A word we say louder
      c) A sound from outside
    12. What is a meaning?
      a) A kind of rhythm
      b) What a word or sentence tells us
      c) A strong voice
    13. What does to listen again inside mean?
      a) To write the words again
      b) To speak in a loud voice
      c) The brain hears the sounds one more time and thinks
    14. What does to look for meaning mean?
      a) To speak with stress
      b) To connect two things together
      c) To try to find what the words want to say
    15. What does to remember mean?
      a) To keep something in your mind
      b) To forget something
      c) To speak very clearly
    16. What does to connect mean?
      a) To say a word louder
      b) To join things together
      c) To work alone
    17. What is stress (pronunciation)?
      a) The beat of a language
      b) The part of a word we say stronger or louder
      c) A group of words
    18. What is rhythm of a language?
      a) A helper in the brain
      b) The sound of one voice
      c) The music or beat of how people speak
      ———————————-
    19. What does to speak clearly mean?
      a) To say words in a way people understand
      b) To say words very quickly
      c) To read silently
    20. What is confidence?
      a) To work with a helper
      b) To feel strong and sure, not afraid
      c) To listen to sounds again
    21. What does to make possible mean?
      a) To remember something important
      b) To stop something from happening
      c) To help something happen.

    Answer key (one line):
    1a 2b 3c 4a 5c 6a 7b
    8c 9a 10b 11a 12b 13c 14c
    15a 16b 17b 18c 19a 20b 21c
    ___________________

    Answers:


    1. What is the brain? → a) The part inside the head that thinks
    2. What does to listen mean? → b) To pay attention with your ears
    3. What does important mean? → c) Something we really need
    4. What is a helper? → a) A person or thing that helps
    5. What does to work together mean? → c) To do something with another person or thing
    6. What does all the time mean? → a) Always, every moment
    7. What does to hear mean? → b) To get sounds with your ears
    8. What are sounds? → c) Noises we hear with our ears
    9. What does from outside mean? → a) In the world around us
    10. What is a voice? → b) The sound from a person when they speak
    11. What is a sentence? → a) A group of words that go together
    12. What is a meaning? → b) What a word or sentence tells us
    13. What does to listen again inside mean? → c) The brain hears the sounds one more time and thinks
    14. What does to look for meaning mean? → c) To try to find what the words want to say
    15. What does to remember mean? → a) To keep something in your mind
    16. What does to connect mean? → b) To join things together
    17. What is stress (pronunciation)? → b) The part of a word we say stronger or louder
    18. What is rhythm of a language? → c) The music or beat of how people speak
    19. What does to speak clearly mean? → a) To say words in a way people understand
    20. What is confidence? → b) To feel strong and sure, not afraid
    21. What does to make possible mean? → c) To help something happen

    ##############


    Gap-fill exercise, one answer correct:

    1. The _____ is the part inside your head that thinks and remembers. (a) brain (b) helper (c) confidence
    2. Listening is very _____ when learning a new language. (a) rhythm (b) voice (c)important
    3. A _____ is a person or thing that helps. (a) helper (b) meaning (c) sentence
    4. The ears and the brain _____ to understand language. (a) stress (b) work together (c) connect
    5. They do this _____ , every moment. (a) to speak clearly (b) from outside (c) all the time
    6. The ears _____ sounds from the world around us. (a) hear (b) listen again inside (c) confidence
    7. Sounds are the _____ we hear with our ears. (a) sentences (b) stress (c) noises
    8. The ears hear sounds _____ the body. (a) helper (b) to look for meaning (c) from outside
    9. A _____ is the sound from a person when they speak. (a) brain (b) voice (c) rhythm
    10. A _____ is a group of words that go together. (a) sentence (b) helper (c) confidence
    11. The ears cannot understand the _____ by themselves. (a) to speak clearly (b) meaning (c) stress
    12. The brain _____ the sounds one more time and thinks. (a) listens again inside (b) remembers (c) connects
    13. The brain tries _____ what the words want to say. (a) to look for meaning (b) to speak clearly (c) from outside
    14. The brain _____ old words and joins them with new ones. (a) stress (b) remembers (c) confidence
    15. It also _____ words and ideas together. (a) rhythm of a language (b) helper (c) connects
    16. Listening many times teaches the correct _____ of words. (a) brain (b) stress (c) confidence
    17. It also helps us learn the _____ of a language. (a) rhythm of a language (b) to speak clearly (c) helper
    18. Later, this helps us _____ words in a way people understand. (a) to speak clearly (b) from outside (c) to remember
    19. It also builds our _____ , so we feel strong and sure. (a) helper (b) confidence (c) stress
    20. The ears bring sounds, and the brain builds meaning to _____ learning possible. (a) make (b) hear (c) stress
    21. Both the ears and the brain are _____ in learning a new language. (a) sentences (b) rhythm (c) helpers

    Answers:

    1a 2c 3a 4b 5c 6a 7c 8c 9b
    10a 11b 12c 13a 14b 15c 16b
    17a 18c 19b 20a 21c

    ________________________

    Full version:


    The brain is the part inside your head that thinks and remembers.

    Listening is very important when learning a new language.

    A helper is a person or thing that helps.

    The ears and the brain work together to understand language.

    They do this all the time, every moment.

    The ears hear sounds from the world around us.

    Sounds are the noises we hear with our ears.

    The ears hear sounds from outside the body.

    A voice is the sound from a person when they speak.

    A sentence is a group of words that go together.

    The ears cannot understand the meaning by themselves.

    The brain connects the sounds one more time and thinks.

    The brain tries to look for meaning what the words want to say.

    The brain remembers old words and joins them with new ones.

    It also connects words and ideas together.

    Listening many times teaches the correct stress of words.

    It also helps us learn the rhythm of a language.

    Later, this helps us to remember words in a way people understand.

    It also builds our confidence, so we feel strong and sure.

    The ears bring sounds, and the brain builds meaning to make learning possible.

    Both the ears and the brain are helpers in learning a new language.


    ###############

    True or false:

    1. The ears can hear words, voices, and sentences.
    2. The ears and the brain do not need to work together for language learning.
    3. Listening many times improves (make better) understanding and speaking confidently.
    4. Without the ears, no sounds come into the brain.
    5. The brain listens again inside and looks for meaning.
    6. The ears understand the meaning of the words they hear.
    7. Repeated listening helps the brain learn the correct sounds, stress, and rhythm.
    8. Listening does not help with speaking clearly.
    9. The brain and the ears work together in language learning.
    10. Without the brain, the sounds from the ears have no meaning.
    11. The ears can connect old words with new words by themselves.
    12. Language learning is only possible when the ears bring sounds and the brain builds meaning.
    13. The brain remembers old words and connects them with new ones through repeated listening.
    14. Repeated listening does not help the brain remember old words.

    Answers:
    1T 2F 3T 4T 5T 6F 7T
    8F 9T 10T 11F 12T 13T 14F
    ___________________

    Full version:

    1. The ears can hear words, voices, and sentences. T
    2. The ears and the brain do not need to work together for language learning.
      F True is: The ears and the brain do need to work together for language learning.
    3. Listening many times improves understanding and speaking confidently. T
    4. Without the ears, no sounds come into the brain. T
    5. The brain listens again inside and looks for meaning. T
    6. The ears understand the meaning of the words they hear.
      F True is: The ears do not understand meaning; the brain finds the meaning.
    7. Repeated listening helps the brain learn the correct sounds, stress, and rhythm. T
    8. Listening does not help with speaking clearly.
      F True is: Listening does help with speaking clearly.
    9. The brain and the ears work together in language learning. T
    10. Without the brain, the sounds from the ears have no meaning. T
    11. The ears can connect old words with new words by themselves.
      F True is: The brain connects old words with new words, not the ears.
    12. Language learning is only possible when the ears bring sounds and the brain builds meaning. T
    13. The brain remembers old words and connects them with new ones through repeated listening. T
    14. Repeated listening does not help the brain remember old words.
      F True is: Repeated listening does help the brain remember old words.

    ################


    Gap-fill exercise, one answer correct:

    1. The ears _____ sounds from the outside world.
      (a) hear (b) ignore (c) confuse
    2. Listening many times helps the brain _____ old words with new ones.
      (a) connect (b) forget (c) ignore
    3. The brain listens again inside and tries to _____ the meaning.
      (a) find (b) hide (c) repeat
    4. Without the ears, no _____ would reach the brain.
      (a) words (b) sounds (c) meaning
    5. The ears and the brain work together _____ learning a language_____.
      (a) to make possible (b) to confuse (c) to avoid
    6. Repeated listening helps improve the correct _____ and rhythm of words.
      (a) stress (b) voice (c) noise
    7. The ears alone cannot _____ the meaning of the words.
      (a) understand (b) hear (c) connect
    8. The brain helps us speak more clearly and with more _____.
      (a) fear (b) confidence (c) mistakes
    9. Sounds enter through the ears, but the brain gives them _____.
      (a) rhythm (b) stress (c) meaning
    10. The ears do not _____ words; they only bring sounds to the brain.
      (a) connect (b) understand (c) remember
    11. The brain becomes faster at processing sounds after _____ listening sessions.
      (a) little (b) many (c) no
    12. Without the brain, sounds from the ears have no _____.
      (a) voice (b) meaning (c) noise
    13. Listening helps the brain remember words and _____ them with others.
      (a) ignore (b) connect (c) confuse
    14. Both the ears and the brain are _____ in making language learning possible.
      (a) helpers (b) obstacles (c) noise

    _______________

    Answers:

    1a 2a 3a 4b 5a 6a 7a 8b
    9c 10b 11b 12b 13b 14a
    _______________

    Full version:

    1. The ears hear sounds from the outside world.
    2. Listening many times helps the brain connect old words with new ones.
    3. The brain listens again inside and tries to find the meaning.
    4. Without the ears, no sounds would reach the brain.
    5. The ears and the brain work together to make possible learning a language.
    6. Repeated listening helps improve the correct stress and rhythm of words.
    7. The ears alone cannot understand the meaning of the words.
    8. The brain helps us speak more clearly and with more confidence.
    9. Sounds enter through the ears, but the brain gives them meaning.
    10. The ears do not understand words; they only bring sounds to the brain.
    11. The brain becomes faster at processing sounds after many listening sessions.
    12. Without the brain, sounds from the ears have no meaning.
    13. Listening helps the brain remember words and connect them with others.
    14. Both the ears and the brain are helpers in making language learning possible.

    #################


    Interview with an expert on learning a language, ears, and brain, fill in, words below:

    meaning – remembers – words – sounds – brain –
    stress – important – hear – understand – speak –
    confidence – many times – word


    ________________________


    1. Q: Why is listening important when learning a new language?
    A: Listening helps us hear __________ and understand meaning.

    2. Q: What do the ears do in language learning?
    A: The ears hear sounds and send them to the __________ .

    3. Q: Can the ears __________ words alone?
    A: No, the ears only hear sounds. The brain finds the meaning.

    4. Q: What does the brain do with the sounds?
    A: The brain listens again and looks for __________.

    5. Q: Why should we listen many times?
    A: Listening many times helps us learn correct sounds and __________.

    6. Q: How does listening help speaking?
    A: Listening helps us speak clearly and with __________.

    7. Q: What happens if we only read words and do not listen?
    A: We can read words but cannot __________ well or understand spoken words.

    8. Q: How does the brain connect old and new words?
    A: The brain __________ old words and joins them with new words.

    9. Q: Does the brain work faster with practice?
    A: Yes, listening __________ makes the brain faster.

    10. Q: Can we learn language without listening?
    A: No, listening is very __________.

    11. Q: What is stress in a __________?
    A: Stress is the strong part of the word we say louder.

    12. Q: Why do we need both ears and the brain?
    A: The ears bring __________ and the brain finds meaning.

    ___________________

    Full version in A1:


    1. Q: Why is listening important when learning a new language?
    A: Listening helps us hear words and understand meaning.

    2. Q: What do the ears do in language learning?
    A: The ears hear sounds and send them to the brain.

    3. Q: Can the ears understand words alone?
    A: No, the ears only hear sounds. The brain finds the meaning.

    4. Q: What does the brain do with the sounds?
    A: The brain listens again and looks for meaning.

    5. Q: Why should we listen many times?
    A: Listening many times helps us learn correct sounds and stress.

    6. Q: How does listening help speaking?
    A: Listening helps us speak clearly and with confidence.

    7. Q: What happens if we only read words and do not listen?
    A: We can read words but cannot speak well or understand spoken words.

    8. Q: How does the brain connect old and new words?
    A: The brain remembers old words and joins them with new words.

    9. Q: Does the brain work faster with practice?
    A: Yes, listening many times makes the brain faster.

    10. Q: Can we learn language without listening?
    A: No, listening is very important.

    11. Q: What is stress in a word?
    A: Stress is the strong part of the word we say louder.

    12. Q: Why do we need both ears and the brain?
    A: The ears bring sounds and the brain finds meaning.


    ###############

    The same dialogue in A2:


    1. Q: Why is listening important when learning a new language?
    A: Listening is very important because it helps us understand words, sentences, and meaning.

    2. Q: What do the ears do in language learning?
    A: The ears hear sounds, words, and sentences, and send them to the brain.

    3. Q: Can the ears understand words alone?
    A: No, ears cannot understand meaning. The brain finds the meaning of the sounds.

    4. Q: What does the brain do with the sounds?
    A: The brain listens again inside, remembers old words, and looks for meaning.

    5. Q: Why should we listen many times?
    A: Listening many times helps the brain learn the correct sounds, stress, and rhythm.

    6. Q: How does listening help speaking?
    A: Listening helps us speak clearly and with confidence.

    7. Q: What happens if we only read words and do not listen?
    A: We can read and write, but we cannot speak well or understand spoken language.

    8. Q: How does the brain connect old and new words?
    A: The brain remembers old words and joins them with new words.

    9. Q: Does the brain work faster with practice?
    A: Yes, listening many times makes the brain faster and stronger.

    10. Q: Can we learn a language without listening?
    A: No, listening is necessary for learning a language.

    11. Q: What is stress in a word?
    A: Stress is the part of the word we say stronger or louder.

    12. Q: Why do we need both ears and the brain?
    A: The ears bring sounds and the brain gives them meaning.


    ##############

    The same dialogue in B1:


    1. Q: Why is listening important when learning a new language?
    A: Listening is very important because it helps us understand not only words but also sentences and overall meaning.

    2. Q: What do the ears do in language learning?
    A: The ears receive sounds, words, and sentences from the environment and pass them to the brain.

    3. Q: Can the ears understand words on their own?
    A: No, ears cannot understand the meaning by themselves; the brain interprets the sounds.

    4. Q: What does the brain do with the sounds?
    A: The brain listens again internally, connects new words with words you already know, and searches for meaning.

    5. Q: Why should we listen repeatedly?
    A: Listening repeatedly helps the brain learn correct pronunciation, stress, and the rhythm of the language.

    6. Q: How does listening help speaking?
    A: Listening trains the brain to recognize language patterns, which improves clarity and confidence when speaking.

    7. Q: What happens if we only read words and do not listen?
    A: We may understand written words, but we will have difficulties pronouncing them correctly and understanding spoken language.

    8. Q: How does the brain connect old and new words?
    A: The brain remembers old words and links them with new words to build understanding.

    9. Q: Does the brain become faster at processing language with practice?
    A: Yes, repeated listening strengthens neural connections, allowing the brain to process language more quickly.

    10. Q: Can someone learn a language without listening?
    A: No, listening is essential for acquiring proper pronunciation, rhythm, and comprehension.

    11. Q: What is stress in a word?
    A: Stress is the part of the word we pronounce more strongly or louder than the other parts.

    12. Q: Why do we need both ears and the brain?
    A: The ears bring in sounds, and the brain interprets them to create understanding and meaning.


    ###########

    MORE on the topic => LINK



    ###########

    Bonus text

    The Ears and the Brain in Language Learning

    When we learn a new language, listening is very important. Our body has two helpers for listening: the ears and the brain. They work together all the time.

    The ears hear sounds from outside. They hear words, voices, and sentences. The ears do not understand the meaning, but they bring all sounds to the brain. The ears are like doors. They open and let the sounds go inside.

    The brain takes the sounds from the ears. Then it starts to work. The brain listens again inside, and it looks for meaning. It remembers old words and connects them with new ones. When the brain finds the meaning, we understand.

    When we listen many times, the brain becomes faster. It learns the correct sounds, the right stress, and the rhythm of the language. Later, this helps us to speak more clearly and with more confidence.

    So, the ears and the brain are a team. The ears bring the sounds, and the brain builds the meaning. Without ears, no sounds come in. Without the brain, no meaning comes out. Together, they make language learning possible.

  • Why read texts, do exercises, listen to texts? (A1,A2,B1,B2,C1,C2)


    A1 (Beginner)

    Doing texts and exercises helps you learn English. You can get better and know more words.

    A2 (Elementary)

    Non-native speakers should do texts and exercises. This helps them improve their English and learn new vocabulary.

    B1 (Intermediate)

    Learners of all levels should practice with texts and exercises because this will help them improve their English skills and increase their vocabulary.

    B2 (Upper-Intermediate)

    Non-native speakers at every level should engage in texts and exercises as these activities enhance their language proficiency and expand their vocabulary.

    C1 (Advanced)

    It is essential for non-native speakers across all proficiency levels to work with texts and exercises, as doing so significantly boosts their command of the language and enriches their lexical knowledge.

    C2 (Proficient)

    Regardless of their current proficiency, non-native speakers benefit greatly from engaging with texts and exercises, as these practices profoundly refine their linguistic abilities and considerably broaden their vocabulary repertoire.


  • Why listening is the most important skill when learning a language (A1, A2, B1, B2, C1, C2)

    -babies do it


    A1:



    Why Listening Is Important When Learning a Language

    When you learn a new language, you can read, write, listen, and speak. Listening is the most important at the beginning.

    1. Your brain learns to listen first
    People learned to speak and listen before reading and writing. Babies hear words before they can read. Listening is natural for your brain.

    2. Listening helps you talk
    You can understand people when they speak. If you understand, you can join conversations. Then you can speak better.

    3. Listening helps you say words correctly
    If you only read, you may say words wrong. Listening helps you learn the right sounds.

    Listening is easy and fun
    You can listen to music, movies, or videos anytime. You do not need a teacher or friend.

    In short:

    • Your brain learns listening first.
    • Listening helps you speak with people.
    • Listening teaches correct sounds.
    • Listening is easy and fun!


    ################

    ################

    A2:


    Why Listening Is Important When Learning a Language

    When you learn a new language, you can practice reading, writing, listening, and speaking. Listening is very important, especially at the beginning. Here are three reasons why:

    1. Our brains learn listening first
      People learned to speak and listen before they learned to read and write. Babies understand sounds and words before they can read. This is because speaking is older than writing. Your brain can understand spoken words before written words.
    2. Listening helps you talk with others
      To learn a language, you need to talk with people. Even if you don’t speak much at first, you can listen and understand. If you cannot understand, you may feel left out. Listening helps you join conversations and speak later.
    3. Listening helps with pronunciation
      When you read, you say words in your head. Sometimes you say them wrong. If you listen first, you hear the correct sounds. This helps you speak better.

    Listening is easy and fun
    You can listen to music, movies, or videos anytime. You don’t need a partner. You can enjoy YouTube, Netflix, or songs in the language you learn.

    In short:

    • Your brain can learn listening first.
    • Listening helps you talk with people.
    • Listening teaches the correct pronunciation.
    • You can listen every day and have fun.

    Start listening more to learn a language faster!


    ################

    ################

    B1:


    Why Listening is the Most Important Skill to Learn First in a New Language

    When learning a new language, it’s best to focus on listening first. Here are three reasons why listening is very important, especially at the beginning.

    1) Our brains are made to understand spoken language first
    People learned to understand and speak long before they learned to read and write. Humans talked to each other for thousands of years before writing was invented. Because of this, our brains naturally learn listening skills first, even when learning a second language.

    2) Listening helps you start talking with others
    To learn a language well, you need to speak with people. But even if your speaking is not good yet, you can still join conversations if you understand what others say. If you can’t understand, you might feel left out and stop trying. So, listening skills help you join social life in the new language, which is very important for learning.

    3) Listening helps you learn correct pronunciation early
    When you read in a new language, your brain tries to “say” the words silently in your head. If you never listen to how words really sound, you might learn wrong pronunciation. This makes it harder to speak well later. Listening first helps you hear the right sounds and say words correctly in your mind.

    Why listening is also the easiest skill to practice
    Listening is easier to do often because you can do it anytime and anywhere. You don’t need a partner or special effort. You can listen while watching movies, YouTube videos, music, or radio. Many fun and interesting listening materials are available for most languages. This makes practicing listening easy and enjoyable.

    The main message
    Your brain learns listening first, and this helps you speak and read better later. Listening is easy to practice a lot, so start listening to your target language right away to improve fast. Find listening materials that you like, and enjoy learning while doing it!


    #################

    #################

    B2:


    Why Listening is the Most Important Language Skill to Learn First—and Why It’s the Easiest to Practice

    When learning a new language, it’s important to work on all four skills—reading, writing, listening, and speaking—but listening should be your top priority at the start. Here’s why.

    1) Our brains are made to learn listening first.
    Humans evolved speaking long before writing. Our brains developed alongside spoken language over hundreds of thousands of years. Reading and writing appeared only about 5,000 years ago. That’s why babies learn to understand spoken language long before they can read. The same applies to learning a second language: listening naturally comes first.

    2) Listening helps you join social interactions.
    Research shows that talking with others is crucial to learning a language. People who socialize more with native speakers learn faster. Even if you don’t speak well yet, understanding what others say lets you take part in conversations. Without good listening skills, you might feel left out and stop trying.

    3) Listening gives you the right “mental pronunciation.”
    When you read in a new language, your brain “hears” the words in your mind. If you haven’t listened enough, you might imagine the wrong pronunciation, making speaking and understanding harder later. Listening early helps your brain learn correct sounds and improves your pronunciation naturally.

    Why is listening the easiest skill to practice?
    Listening doesn’t need special effort or conditions. You don’t always need someone to talk to, and you can listen while relaxing or doing other things. There is lots of interesting content online—movies, series, YouTube videos, music—in almost every language. This makes listening a fun and easy way to practice regularly.

    The main idea:
    Start practicing listening as soon as possible. It helps your brain learn language naturally, supports social interaction, and builds good pronunciation habits. Plus, it’s easy to do because there is endless enjoyable material available at your fingertips.


    ###############

    ###############

    C1:


    Listening is the most crucial language skill to prioritize early in language learning, and it is also the easiest to practice extensively. This is because human brains evolved primarily for oral comprehension long before the advent of written language. Spoken communication developed alongside the evolution of Homo sapiens hundreds of thousands of years ago, whereas written language emerged only around five thousand years ago. Consequently, infants naturally acquire listening skills earlier and more effortlessly than reading or writing. This evolutionary background also applies to second-language acquisition, as early humans likely developed oral comprehension skills first when encountering new languages.

    Listening skills are essential for initiating social interaction, which neuroscience research shows is necessary for effective language acquisition. Engaging with native speakers socially accelerates learning, but this interaction depends fundamentally on understanding spoken language. Even if speaking abilities are limited, the ability to comprehend others prevents isolation and fosters participation. Therefore, strong listening skills are the gateway to meaningful communication and overall language progress.

    Another key reason to emphasize listening early on is to develop an accurate “mental pronunciation.” Reading without sufficient listening input risks ingraining incorrect pronunciation patterns in the mind because people tend to mentally vocalize written words based on their native language’s phonetics. Listening helps form correct auditory representations of words, which later improves speaking and comprehension. This prevents the difficulty of unlearning bad pronunciation habits later.

    Practically, listening is the easiest skill to practice regularly. Unlike writing, which demands effort and motivation, or speaking, which requires conversational partners and confidence, listening can be done effortlessly anytime—while relaxing with movies, music, podcasts, or YouTube videos. There is an abundance of engaging content in most languages, making it accessible and enjoyable. Listening does not require special conditions, and it can be integrated seamlessly into daily life.

    In summary, because the brain is wired to acquire listening first, social interaction depends on comprehension, and mental pronunciation must be formed early, listening should be prioritized at the start of language learning. Moreover, its ease of practice and abundance of available content make it a highly effective and sustainable skill to develop for long-term language mastery.


    ###############

    ###############

    C2:


    Why Listening Is the Most Crucial and Accessible Skill in Language Learning

    Listening should be prioritized early in language acquisition because it aligns with how the human brain naturally evolved to process language. Spoken communication predates writing by hundreds of thousands of years, making oral comprehension the foundational skill humans develop first. This evolutionary background also suggests that second-language learners benefit most by focusing initially on listening, mirroring how early humans acquired new languages through oral interaction.

    Furthermore, listening is essential for social engagement, which neuroscience confirms as a critical catalyst for effective language acquisition. Even learners with limited speaking ability can participate socially if they understand spoken language. Without adequate listening skills, learners risk disengagement and isolation, severely hindering their progress. Therefore, cultivating listening proficiency fosters meaningful interaction and accelerates overall language development.

    Another vital reason to emphasize listening early is the formation of correct “mental pronunciation.” As we read, we internally vocalize words, and if this inner speech is based solely on the learner’s native language phonetics, it entrenches inaccurate pronunciation habits. Regular listening exposure helps the brain develop authentic phonetic representations, which improves both comprehension and speaking accuracy over time. This synergy between listening and reading ensures learners internalize correct pronunciation before bad habits solidify.

    Practically, listening is also the easiest language skill to practice extensively. Unlike writing or speaking—which require motivation, effort, or interlocutors—listening can be integrated seamlessly into daily life. Entertainment media such as movies, series, podcasts, and YouTube videos in the target language provide endless engaging input without demanding extra effort. This accessibility allows learners to absorb large quantities of natural language effortlessly, which is vital for mastery.

    In sum, listening is the cornerstone of language acquisition because it taps into our brain’s natural design, enables social interaction, and shapes accurate mental pronunciation. Its ease of practice through abundant, enjoyable content makes it the most effective starting point. Learners should therefore prioritize listening from the outset to build a strong foundation for all other language skills and long-term mastery.


    ################

    MORE INFO => LINK

  • „How my ears and brain learned to speak Texan English“ (B2, B1, A2, A1)


    Listen to Southern Drawl first=> and, yes, this is English 😉


    Understanding real spoken English took more than just test scores — it took listening, time, and a bit of Texas.

    B2:


    When I was studying English at university in Vienna, Austria, I was offered a soccer scholarship at Midwestern State University in Texas, which I accepted. To prove I could follow university lectures, I had to take the TOEFL test – and I got a perfect score.

    However, when I moved into the dormitory at MSU, I found myself surrounded by local Texans and their way of speaking – the Southern drawl. It sounded like they were speaking with a mouth full of chewing gum, and although it was English, I had a hard time understanding them at first.

    Over time, though, my ears and brain adapted. I eventually understood them better and even started speaking with a Southern accent myself.

    Conclusion: To really understand and speak a language well, you have to listen to it regularly.

    ############


    B1:

    When I studied English at university in Vienna, Austria, I got a soccer scholarship from Midwestern State University in Texas, and I accepted it. To study there, I had to take the TOEFL test to show I could understand lectures – and I got a perfect score.

    But when I moved into the student dormitory at MSU, I had some problems. The local people from Texas spoke with a strong Southern accent, called the Southern drawl. It sounded like they were talking with chewing gum in their mouth. They were speaking English, but I didn’t understand much at the beginning.

    After some time, my ears and brain got used to the way they spoke. I started to understand them, and I even began to speak with a Southern accent too.

    Conclusion: To understand and speak a language well, you also need to listen to it a lot.


    ###############

    A2:


    I studied English at university in Vienna, Austria. Then, I got a soccer scholarship from Midwestern State University in Texas, and I said yes. Before I went, I had to take the TOEFL test to show I could understand classes. I got a perfect score.

    When I arrived at MSU and moved into the student dormitory, I had a problem. The local people from Texas spoke with a special accent, called the Southern drawl. It sounded like they were talking with gum in their mouth. They spoke English, but I did not understand them well.

    After some time, my ears and brain learned to understand them. Later, I also started to speak with the same accent.

    Conclusion: To understand and speak a language well, you must listen to it a lot.

    ###############

    A1:

    I studied English at a university in Vienna, Austria. Then, I got a soccer scholarship to go to a university in Texas, USA. I said yes. Before I went, I took the TOEFL test. I got a perfect score.

    At the university in Texas, I lived in a student room. The people there were from Texas. They spoke English, but with a different accent. It is called the Southern drawl. It was hard to understand. It sounded like they were speaking with lots of gum in their mouth.

    After some time, I understood them better. I also started to speak like them.

    Conclusion: To speak and understand a language well, you must listen a lot.
    ###############

  • Learn a language like a baby: listen first (A1+/A2)

    Listening before speaking helps you learn faster, or,
    why listen to soundfiles?



    When you hear a sound in a foreign language, this is what happens in your brain:

    1. Your ear hears the sound.
      The sound goes inside your ear and moves to your brain.
    2. Your brain finds the sound pattern.
      Your brain tries to remember: “Have I heard this sound before?”
    3. You connect the sound to a word.
      If you have learned the word before, your brain says, “Ah! This sound means this word!”
    4. You remember the meaning.
      Then you think of what the word means in your own language.

    So:
    👉 Sound → Ear → Brain → Word → Meaning


    —————————-

    If you haven’t heard the word before, this happens:

    1. Your ear hears the sound.
    2. Your brain listens carefully, but it doesn’t know the sound pattern yet.
    3. You don’t know the word’s meaning. It’s just a strange sound.
    4. You may ask or check what the word means.
    5. When you learn it, your brain saves the sound and its meaning together.

    Next time you hear it, your brain will remember:
    👉 “I know this sound — it means this word!

    When you learn a new language, listening is very important. At the beginner level, you should listen a lot every day. Listening helps you learn the sounds, words, and sentences. You hear how people speak in real life.

    Listening is more important than reading at the start. Reading uses your eyes. Listening uses your ears and your brain. When you listen, you hear the right way to say words. You hear the rhythm and speed of the language. Reading does not help you hear these sounds.

    If you listen a lot, you remember words and phrases more easily. Even if you do not understand every word, you will understand more and more. Your brain learns the language patterns. This is how children learn their first language. They listen for a long time before they read or write.

    What about speaking? Speaking is important too. But if you speak too early without listening enough, it can be hard. You might say words wrong or use words in the wrong way. Listening first helps you speak better. You copy the right sounds and sentences.

    If you only read or learn grammar, it is hard to talk to people. But if you listen often, you feel more confident to speak. At the beginner level, it is best to listen more than speak. Listening is the first step to learning. It helps you learn fast and well.

    ________________________

    Vocabulary:

    • a soundfile: a computer file with recorded sounds or speech
    • a language: words and rules people use to talk or write
    • to listen: to use your ears to hear carefully
    • important: something that matters a lot
    • a beginner level: the first stage of learning something new
    • a sound: something you can hear
    • a sentence: a group of words that tell a complete idea
    • to hear: to notice a sound with your ears
    • to speak: to say words with your mouth
    • an eye: the part of your body you see with
    • an ear: the part of your body you hear with
    • a brain: the part inside your head that thinks and learns
    • a rhythm: a pattern of sounds that repeat in music or talking
    • speed: how fast or slow something happens
    • to remember: to keep information in your mind
    • easily: something you can do without problems
    • to understand: to know the meaning of something
    • a language pattern: a usual way words and sentences are made in a language
    • enough: as much as you need
    • wrong: not correct or not right
    • to copy: to do or say the same as someone else
    • grammar: rules for making sentences in a language
    • to feel confident: to feel sure you can do something well

    ####################

    Multiple choice, one answer correct:

    part 1: 1-16

    part 2: 17-20


    1. What is a soundfile?
      a) A computer file with recorded sounds
      b) A book with pictures
      c) A paper with words
    2. What does to listen mean?
      a) To close your eyes
      b) To use your ears to hear carefully
      c) To speak loudly
    3. What is a sentence?
      a) A single letter
      b) A group of words that tell a complete idea
      c) A color
    4. What is an ear?
      a) The part of your body you hear with
      b) The part of your body you see with
      c) The part of your body you use to write
    5. What is grammar?
      a) A kind of food
      b) Rules for making sentences in a language
      c) A place to read books
    6. What does to copy mean?
      a) To sleep
      b) To say or do the same as someone else
      c) To run very fast
    7. What is a brain?
      a) Something you wear
      b) The part inside your head that thinks and learns
      c) The name of a city
    8. What is important?
      a) Something that is very small
      b) Something that matters a lot
      c) Something that does not matter
    9. What does to speak mean?
      a) To write a letter
      b) To listen carefully
      c) To say words with your mouth
    10. What does to remember mean?
      a) To keep information in your mind
      b) To forget something
      c) To eat food
    11. What is a language?
      a) A kind of animal
      b) Words and rules people use to talk or write
      c) A type of music
    12. What is speed?
      a) A kind of fruit
      b) A type of dance
      c) How fast or slow something happens
    13. What does wrong mean?
      a) Very good
      b) Very old
      c) Not correct or not right
    14. What is a rhythm?
      a) A color
      b) A pattern of sounds that repeat in music or talking
      c) A kind of food
    15. What does enough mean?
      a) More than you need
      b) Less than you want
      c) As much as you need
    16. What does to feel confident mean?
      a) To feel scared
      b) To feel tired
      c) To feel sure you can do something well
    17. What is an eye?
      a) The part of your body you use to walk
      b) The part of your body you see with
      c) The part of your body you hear with
    18. What does to understand mean?
      a) To not know something
      b) To know the meaning of something
      c) To forget something
    19. What is a beginner level?
      a) The last stage of learning
      b) The first stage of learning something new
      c) A very difficult stage
    20. What does easily mean?
      a) Something impossible to do
      b) Something very hard to do
      c) Something you can do without problems

      ___________________________

    Answers:
    1a 2b 3b 4a 5b 6b 7b 8b 9c 10a
    11b 12c 13c 14b 15c 16c 17b
    18b 19b 20c

    #####################

    ###################


    Match the word with the correct definition:

    Words:

    1. soundfile
    2. language
    3. to listen
    4. important
    5. beginner level
    6. sound
    7. sentence
    8. to hear
    9. to speak
    10. eye
    11. ear
    12. brain
    13. rhythm
    14. speed
    15. to remember
    16. easily
    17. to understand
    18. language pattern
    19. enough
    20. wrong
    21. to copy
    22. grammar
    23. to feel confident

    Definitions:

    a) The part of your body you see with
    b) Rules for making sentences in a language
    c) A group of words that tell a complete idea
    d) A computer file with recorded sounds
    e) To say words with your mouth
    f) Something that matters a lot
    g) The first stage of learning something new
    h) The part of your body you hear with
    i) To use your ears to hear carefully
    j) To keep information in your mind
    k) Not correct or not right
    l) How fast or slow something happens
    m) The part inside your head that thinks and learns
    n) To do the same as someone else
    o) A pattern of sounds that repeat in music or talking
    p) Words and rules people use to talk or write
    q) To know the meaning of something
    r) To hear sounds with your ears
    s) The part of your body you hear with
    t) As much as you need
    u) Something you can do without problems
    v) To feel sure you can do something well
    w) A sound that you can hear
    x) The first stage of learning a new language


    ________________

    Answers:
    1d 2p 3i 4f 5g 6w 7c 8r 9e 10a
    11h 12m 13o 14l 15j 16u 17q 18x 19t
    20k 21n 22b 23v

    ###################

    Find the word that is explained by the definition:


    1. A computer file with recorded sounds: ________________
    2. Words and rules people use to talk or write: ________________
    3. To use your ears to hear carefully: ________________
    4. Something that matters a lot: ________________
    5. The first stage of learning something new: ________________
    6. A sound that you can hear: ________________
    7. A group of words that tell a complete idea: ________________
    8. To hear sounds with your ears: ________________
    9. To say words with your mouth: ________________
    10. The part of your body you see with: ________________
    11. The part of your body you hear with: ________________
    12. The part inside your head that thinks and learns: ________________
    13. A pattern of sounds that repeat in music or talking: ________________
    14. How fast or slow something happens: ________________
    15. To keep information in your mind: ________________
    16. Something you can do without problems: ________________
    17. To know the meaning of something: ________________
    18. The first stage of learning a new language: ________________
    19. As much as you need: ________________
    20. Not correct or not right: ________________
    21. To do the same as someone else: ________________
    22. Rules for making sentences in a language: ________________
    23. To feel sure you can do something well: ________________

    _____________________________

    Answers:


    To feel sure you can do something well – to feel confident

    A computer file with recorded sounds – soundfile

    Words and rules people use to talk or write – language

    To use your ears to hear carefully – to listen

    Something that matters a lot – important

    The first stage of learning something new – beginner level

    A sound that you can hear – sound

    A group of words that tell a complete idea – sentence

    To hear sounds with your ears – to hear

    To say words with your mouth – to speak

    The part of your body you see with – eye

    The part of your body you hear with – ear

    The part inside your head that thinks and learns – brain

    A pattern of sounds that repeat in music or talking – rhythm

    How fast or slow something happens – speed

    To keep information in your mind – to remember

    Something you can do without problems – easily

    To know the meaning of something – to understand

    The first stage of learning a new language – beginner level

    As much as you need – enough

    Not correct or not right – wrong

    To do the same as someone else – to copy

    Rules for making sentences in a language – grammar

    #######################

    True or false:


    1. Listening helps you learn sounds, words, and sentences.
    2. Reading is more important than listening at the start.
    3. When you listen, you hear how people speak in real life.
    4. Listening uses your ears and your brain.
    5. Reading helps you hear the right way to say words.
    6. If you listen a lot, you remember words more easily.
    7. Children listen a long time before they read or write.
    8. Speaking is not important when you learn a language.
    9. If you speak too early, you might say words wrong.
    10. Listening first helps you speak better.
    11. If you only learn grammar, it is easy to talk to people.
    12. Listening often helps you feel more confident to speak.
    13. At the beginner level, it is best to speak more than listen.
    14. Listening is the first step to learning a new language.
    15. Listening helps you learn fast and well.

    ____________________
    True: 1,3,4,6,7,9,10,12,14,15

    ########################

    Complete, words below:

    first – hear – easily – language – important – speak – brain – grammar – remember

    When you learn a new language, listening is very __________, especially at the beginner level.
    Listening helps you __________ sounds, words, and sentences the right way.
    It uses your ears and __________, and helps you learn the rhythm and speed of the language.
    If you listen a lot every day, you ________ words more __________ and understand more, even if you don’t know every word.
    Speaking is important too, but it is better to listen __________.
    Listening helps you __________ better and feel confident.
    Reading and __________ are not enough to speak well.
    Listening is the first step to learning a __________ fast and well.

    ______________________

    Correct version:

    When you learn a new language, listening is very important, especially at the beginner level. Listening helps you hear sounds, words, and sentences the right way. It uses your ears and brain, and helps you learn the rhythm and speed of the language. If you listen a lot every day, you remember words more easily and understand more, even if you don’t know every word. Speaking is important too, but it is better to listen first. Listening helps you speak better and feel confident. Reading and grammar are not enough to speak well. Listening is the first step to learning a language fast and well.
    #################

    Interview – complete, words below:

    Rhythm – brain – first – listening – more – too – beginner – sentences – language – wrong


    1. Q: What is very important when you learn a new language?
    A: Listening is very important.

    2. Q: When should you listen a lot?
    A: At the __________ level.

    3. Q: What does listening help you learn?
    A: Sounds, words, and __________.

    4. Q: What parts of the body do you use to listen?
    A: Ears and __________.

    5. Q: Is listening more important than reading at the start?
    A: Yes,___________ is more important.

    6. Q: Can reading help you hear the right sounds?
    A: No, reading does not help.

    7. Q: What do you learn when you listen a lot?
    A: __________ and speed of the language.

    8. Q: Do you understand more when you listen a lot?
    A: Yes, you understand __________.

    9. Q: Is speaking important?
    A: Yes, speaking is important__________.

    10. Q: Should you speak too early?
    A: No, you should listen _________.

    11. Q: What happens if you speak too early?
    A: You might say words __________.

    12. Q: What is the first step to learn a __________?
    A: Listening is the first step.


    ###################

    Correct version:


    1. Q: What is very important when you learn a new language?
    A: Listening is very important.

    2. Q: When should you listen a lot?
    A: At the beginner level.

    3. Q: What does listening help you learn?
    A: Sounds, words, and sentences.

    4. Q: What parts of the body do you use to listen?
    A: Ears and brain.

    5. Q: Is listening more important than reading at the start?
    A: Yes, listening is more important.

    6. Q: Can reading help you hear the right sounds?
    A: No, reading does not help.

    7. Q: What do you learn when you listen a lot?
    A: Rhythm and speed of the language.

    8. Q: Do you understand more when you listen a lot?
    A: Yes, you understand more.

    9. Q: Is speaking important?
    A: Yes, speaking is important too.

    10. Q: Should you speak too early?
    A: No, you should listen first.

    11. Q: What happens if you speak too early?
    A: You might say words wrong.

    12. Q: What is the first step to learn a language?
    A: Listening is the first step.

    ####################

    ADDITIONAL LINKS, TEXTS =>


    ##############################

    ADDITIONAL MATERIAL on topic:


    Additional information:

    LINK 1

    LINK 2

    LINK 3

    LINK 4

    ######################

    Simpler text:



    When you learn a new language, listening is very important. Beginners should listen a lot every day. Listening helps you learn sounds, words, and sentences. You hear how people speak in real life.

    At the start, listening is more important than reading. Reading uses your eyes. Listening uses your ears and brain. When you listen, you hear how words are said, and the rhythm and speed of the language. Reading does not teach these.

    Listening a lot helps you remember words and phrases. Even if you do not understand everything, you will understand more over time. Your brain learns the language like children learn their first language—they listen a long time before reading or writing.

    Speaking is important too. But if you speak too early, it can be hard. You might say words wrong or use them in the wrong way. Listening first helps you speak better because you copy the right sounds and sentences.

    If you only read or study grammar, it is hard to talk to people. Listening often helps you feel confident to speak. Beginners should listen more than speak. Listening is the first step to learning and helps you learn faster.
    ##############

    Even simpler text:


    When you learn a new language, listening is very important. Beginners should listen every day. Listening helps you learn words, sounds, and sentences. You hear how people speak.

    Listening is more important than reading at the start. Reading uses your eyes. Listening uses your ears and brain. Listening helps you hear the right way to say words.

    If you listen a lot, you remember words and phrases. Even if you do not understand everything, your brain learns the language. Children learn this way too.

    Speaking is important, but it is better to listen first. If you speak too early, you can make mistakes. Listening helps you speak better.

    If you only read or study grammar, it is hard to talk. Beginners should listen more than speak. Listening is the first step to learning.
    ##############

    For beginners:

    When you learn a new language, listen every day.
    Listening helps you learn words and sounds.
    You hear how people speak.

    Listening is better than reading at first.
    It helps you say words correctly.

    If you listen a lot, you remember more.
    Speaking is important, but listen first.
    Listening helps you speak better.

    ##############

  • 🍜 A street food festival (part 1/2, A1, present simple, short answers)🍜

    The Street Food Festival is in Siem Reap, Cambodia.
    It is a popular event in the city.
    Many local people and tourists visit the festival every year.

    The festival is usually in the evening.
    There are many small food stalls in the street.
    The streets are busy and colorful.
    You can see lights and decorations everywhere.

    People sell rice, fried noodles, soup, and grilled meat.
    Some stalls sell fish and chicken.
    You can also buy fresh fruit and sweet desserts.
    Many people like to drink cold juice or coconut water.

    The food is cheap and very tasty.
    You can try different kinds of Cambodian food.
    The smell of the food is very nice.

    Families come together to eat.
    Friends sit at small tables and talk.
    Children play and laugh.

    The Street Food Festival is fun and exciting.
    People smile, eat good food, and enjoy the evening together.

    ______________________

    Vocabulary:

    • a festival – a special day or time when people celebrate something with food, music, or fun.
    • a popular event – something many people like and go to.
    • a food stall – a small shop or table where people sell food on the street.
    • to be busy – many people are there, moving or working.
    • to be colorful – has many bright colors.
    • decorations – things used to make a place look nice or beautiful.
    • to sell rice – to give rice to people in exchange for money.
    • fried noodles – noodles cooked in oil.
    • grilled meat – meat cooked on fire or a grill.
    • chicken – meat from a bird called a chicken.
    • sweet desserts – food that tastes sweet, like cakes or fruit with sugar.
    • to be cheap – does not cost a lot of money.
    • to be tasty – food that tastes good.
    • different kinds of food – many types of food, not the same.
    • a smell – what you notice with your nose.
    • to be fun – something that makes you happy.
    • to be exciting – something that makes you feel happy and interested.
    • to enjoy – to like something and feel happy while doing it.

    #################

    Match the word with the correct definition

    1. a festival
    2. a popular event
    3. a food stall
    4. to be busy
    5. to be colorful
    6. decorations
    7. to sell rice
    8. fried noodles
    9. grilled meat
    10. chicken
    11. sweet desserts
    12. to be cheap
    13. to be tasty
    14. different kinds of food
    15. a smell
    16. to be fun
    17. to be exciting
    18. to enjoy


    Definitions
    A. to like something and feel happy while doing it
    B. food cooked on fire or a grill
    C. many types of food, not the same
    D. meat from a bird called a chicken
    E. something that makes you feel happy and interested
    F. small shop or table where people sell food on the street
    G. does not cost a lot of money
    H. what you notice with your nose
    I. food that tastes good
    J. something that makes you happy
    K. many people like it and go to it
    L. noodles cooked in oil
    M. a special day or time when people celebrate something with food, music, or fun
    N. to give rice to people in exchange for money
    O. things used to make a place look nice or beautiful
    P. has many bright colors
    Q. many people are there, moving or working
    R. food that tastes sweet, like cakes or fruit with sugar

    ________________________

    Answers:
    1-M, 2-K, 3-F, 4-Q, 5-P,
    6-O, 7-N, 8-L, 9-B, 10-D, 11-R,
    12-G, 13-I, 14-C, 15-H, 16-J, 17-E, 18-A


    ________________________

    Correct version:


    1. a festival → M. a special day or time when people celebrate something with food, music, or fun
    2. a popular event → K. many people like it and go to it
    3. a food stall → F. small shop or table where people sell food on the street
    4. to be busy → Q. many people are there, moving or working
    5. to be colorful → P. has many bright colors
    6. decorations → O. things used to make a place look nice or beautiful
    7. to sell rice → N. to give rice to people in exchange for money
    8. fried noodles → L. noodles cooked in oil
    9. grilled meat → B. food cooked on fire or a grill
    10. chicken → D. meat from a bird called a chicken
    11. sweet desserts → R. food that tastes sweet, like cakes or fruit with sugar
    12. to be cheap → G. does not cost a lot of money
    13. to be tasty → I. food that tastes good
    14. different kinds of food → C. many types of food, not the same
    15. a smell → H. what you notice with your nose
    16. to be fun → J. something that makes you happy
    17. to be exciting → E. something that makes you feel happy and interested
    18. to enjoy → A. to like something and feel happy while doing it

    ###############

    True or false:

    1. A smell is something you see with your eyes.
    2. To be colorful means there are many bright colors.
    3. A food stall is a big restaurant.
    4. Chicken is a type of meat from a bird.
    5. Sweet desserts are foods that taste bitter.
    6. To enjoy means to like something and feel happy while doing it.
    7. To be busy means many people are there, moving or working.
    8. To sell rice means to give rice to people for money.
    9. Grilled meat is raw meat.
    10. To be exciting means something makes you feel happy and interested.
    11. A popular event is something only a few people go to.
    12. A festival is a special day when people celebrate with food, music, or fun.
    13. Fried noodles are noodles cooked in oil.
    14. Different kinds of food means only one type of food is available.
    15. To be tasty means the food tastes good.
    16. To be fun means something is boring.
    17. Decorations are things you eat.
    18. To be cheap means it costs a lot of money.

    _________________________

    True: 2,4,6,7,8,10,12,13,15

    _________________________

    Correct version:


    1. A smell is something you notice with your nose. True is: it is not something you see with your eyes.
    2. To be colorful means there are many bright colors.
    3. A food stall is a small shop or table where people sell food on the street. True is: it is not a big restaurant.
    4. Chicken is a type of meat from a bird.
    5. Sweet desserts are foods that taste sweet, like cakes or fruit with sugar. True is: they are not bitter.
    6. To enjoy means to like something and feel happy while doing it.
    7. To be busy means many people are there, moving or working.
    8. To sell rice means to give rice to people for money.
    9. Grilled meat is meat cooked on fire or a grill. True is: it is not raw meat.
    10. To be exciting means something makes you feel happy and interested.
    11. A popular event is something many people like and go to. True is: it is not something only a few people go to.
    12. A festival is a special day when people celebrate with food, music, or fun.
    13. Fried noodles are noodles cooked in oil.
    14. Different kinds of food means many types of food, not only one type. True is: it is not only one type of food.
    15. To be tasty means the food tastes good.
    16. To be fun means something makes you happy. True is: it is not something boring.
    17. Decorations are things used to make a place look nice or beautiful. True is: they are not things you eat.
    18. To be cheap means it does not cost a lot of money. True is: it is not expensive.

    #################

    Fill in, words below:

    tasty, chicken, festival, fried noodles,
    busy, enjoy, food stall, colorful,
    smell, different kinds of food,
    decorations, sweet desserts,
    grilled meat,
    popular event


    1. The Street Food ________ takes place in Siem Reap, Cambodia.
    2. People sell food at a small ________ on the street.
    3. The streets are very ________ with lights and signs.
    4. Many people come to the festival, so it is very ________.
    5. There are beautiful lights and other ________ everywhere.
    6. You can buy rice, ________, and grilled meat.
    7. Some stalls sell ________ and fish.
    8. People also like to eat ________ after dinner.
    9. The food is cheap and very ________.
    10. Visitors can try many ________ of food.
    11. The ________ of the food is nice and inviting.
    12. Children play and laugh, and everyone has ________.
    13. The festival is exciting and fun, and people ________ the evening.
    14. The festival is a very ________ in the city.

    ———————————

    Answer Key:
    1→festival, 2→food stall, 3→colorful, 4→busy, 5→decorations, 6→fried noodles, 7→chicken, 8→sweet desserts, 9→tasty, 10→different kinds of food, 11→smell, 12→fun, 13→enjoy, 14→popular event

    _____________________

    Correct version:


    1. The Street Food festival takes place in Siem Reap, Cambodia.
    2. People sell food at a small food stall on the street.
    3. The streets are very colorful with lights and signs.
    4. Many people come to the festival, so it is very busy.
    5. There are beautiful lights and other decorations everywhere.
    6. You can buy rice, fried noodles, and grilled meat.
    7. Some stalls sell chicken and fish.
    8. People also like to eat sweet desserts after dinner.
    9. The food is cheap and very tasty.
    10. Visitors can try many different kinds of food.
    11. The smell of the food is nice and inviting.
    12. Children play and laugh, and everyone has fun.
    13. The festival is exciting and fun, and people enjoy the evening.
    14. The festival is a very popular event in the city.

    ####################


    Multiple choice – one answer correct:

    1. What is a festival?
      a) A special day
      b) A place to sleep
      c) A type of food
    2. Where do people sell food on the street?
      a) Playground with tables
      b) Small shop
      c) Large shopping mall
    3. What is grilled meat?
      a) Meat on fire
      b) Raw meat
      c) Fruit
    4. What does “to be busy” mean?
      a) Nothing is happening
      b) Many people moving
      c) People are sleeping
    5. Sweet desserts taste:
      a) Bitter
      b) Sweet
      c) Very sugary and delicious
    6. What can you drink at the festival?
      a) Only coffee
      b) Juice or coconut water
      c) Water and other drinks from the stall
    7. What is a food stall?
      a) Small shop
      b) Playground with tables
      c) Large shopping mall
    8. What does “to enjoy” mean?
      a) Feel tired
      b) Run fast to have fun
      c) Like something
    9. What does “to be colorful” mean?
      a) Has no colors
      b) Has bright colors
      c) Looks nice and beautiful with lights
    10. What is a popular event?
      a) Something animals like
      b) Something boring
      c) Many people go

    ___________________________

    Answers: 1a, 2b, 3a, 4b, 5b, 6b, 7a, 8c, 9b, 10c

    ####################

    True or false:

    1. The festival is held in Siem Reap, Cambodia.
    2. The festival usually happens in the morning.
    3. Families come together to eat at the festival.
    4. People sell books and clothes at the stalls.
    5. The streets are busy and colorful during the festival.
    6. Some stalls sell fish and chicken.
    7. The festival is only for tourists, not local people.
    8. The food at the festival is very expensive.
    9. People usually sit alone and eat quietly.
    10. Visitors can try different kinds of Cambodian food.

    _________________________

    True: 1,3,5,6,10

    _________________________

    Correct version:

    1. The festival is held in Siem Reap, Cambodia.
    2. The festival usually happens in the morning. True is: It usually happens in the evening.
    3. Families come together to eat at the festival.
    4. People sell books and clothes at the stalls. True is: People sell food like rice, noodles, and grilled meat.
    5. The streets are busy and colorful during the festival.
    6. Some stalls sell fish and chicken.
    7. The festival is only for tourists, not local people. True is: Both local people and tourists visit the festival.
    8. The food at the festival is very expensive. True is: The food is cheap.
    9. People usually sit alone and eat quietly. True is: Friends sit together at small tables and talk.
    10. Visitors can try different kinds of Cambodian food.

    ####################

    Answer in full sentences:


    1. Is the festival held in Siem Reap or in Battambang?

      YOU WRITE:
      The festival is held in Siem Reap.
    2. Does the festival happen in the morning or in the evening?
      _______________________________
    3. Are there many small food stalls in the streets or only one?
      _______________________________
    4. Do people sell rice and noodles or books and clothes?
      _______________________________
    5. Are the streets quiet or busy and colorful?
      _______________________________
    6. Do the stalls sell chicken and fish or pizza and burgers?
      _______________________________
    7. Are families sitting together or sitting alone?
      _______________________________
    8. Do children play and laugh or just watch TV?
      _______________________________
    9. Is the food expensive or cheap?
      _______________________________
    10. Do people drink cold juice and coconut water or only tea?
      _______________________________
    11. Is the festival fun and exciting or boring and quiet?
      _______________________________
    12. Can visitors try different kinds of Cambodian food or only one type?
      _______________________________
    13. Do many tourists visit the festival or very few people?
      _______________________________
    14. Are there lights and decorations everywhere or nowhere?
      _______________________________
    15. Does the festival have music and dancing or only silence?
      _______________________________
    16. Do friends sit at small tables and talk or eat alone quietly?
      _______________________________

    —————————————

    Correct version:

    1. Is the festival held in Siem Reap or in Battambang? – The festival is held in Siem Reap.
    2. Does the festival happen in the morning or in the evening? – The festival happens in the evening.
    3. Are there many small food stalls in the streets or only one? – There are many small food stalls in the streets.
    4. Do people sell rice and noodles or books and clothes? – People sell rice and noodles.
    5. Are the streets quiet or busy and colorful? – The streets are busy and colorful.
    6. Do the stalls sell chicken and fish or pizza and burgers? – The stalls sell chicken and fish.
    7. Are families sitting together or sitting alone? – Families are sitting together.
    8. Do children play and laugh or just watch TV? – Children play and laugh.
    9. Is the food expensive or cheap? – The food is cheap.
    10. Do people drink cold juice and coconut water or only tea? – People drink cold juice and coconut water.
    11. Is the festival fun and exciting or boring and quiet? – The festival is fun and exciting.
    12. Can visitors try different kinds of Cambodian food or only one type? – Visitors can try different kinds of Cambodian food.
    13. Do many tourists visit the festival or very few people? – Many tourists visit the festival.
    14. Are there lights and decorations everywhere or nowhere? – There are lights and decorations everywhere.
    15. Does the festival have music and dancing or only silence? – The festival has music and dancing.
    16. Do friends sit at small tables and talk or eat alone quietly? – Friends sit at small tables and talk.

    ###############


    Interview with a Street Food Festival Organizer, complete, words below:

    small – evening – soup – expensive –
    decorations – every year – together –
    laugh – local – very –
    tables – enjoy

    1. Q: Where is the Street Food Festival held?

    • The festival is held in Siem Reap, _________.

    2. Q: When does the festival usually happen?

    • The festival usually happens in the __________.

    3. Q: Who comes to the festival?

    • Many __________people and tourists come to the festival.

    4. Q: Are there food stalls in the streets?

    • Yes, there are many __________ food stalls in the streets.

    5. Q: What kind of food do people sell?

    • People sell rice, fried noodles, ___________, grilled meat, chicken, fish, sweet desserts, and fresh fruit.

    6. Q: Is the food cheap or __________?

    • The food is cheap.

    7. Q: Is the food tasty?

    • Yes, the food is __________ tasty.

    8. Q: How are the streets during the festival?

    • The streets are busy and colorful with lights and __________.

    9. Q: Do families come to the festival?

    • Yes, families come __________ to eat.

    10. Q: What do friends do at the festival?

    • Friends sit at small ________ and talk.

    11. Q: Do children play at the festival?

    • Yes, children play and__________.

    12. Q: Why do people like the festival?

    • People like the festival because it is fun and exciting, and they __________ the evening together.


    ————————————-

    Full version:


    1. Q: Where is the Street Food Festival held?

    • The festival is held in Siem Reap, Cambodia.

    2. Q: When does the festival usually happen?

    • The festival usually happens in the evening.

    3. Q: Who comes to the festival?

    • Many local people and tourists come to the festival.

    4. Q: Are there small food stalls in the streets?

    • Yes, there are many small food stalls in the streets.

    5. Q: What kind of food do people sell?

    • People sell rice, fried noodles, soup, grilled meat, chicken, fish, sweet desserts, and fresh fruit.

    6. Q: Is the food cheap or expensive?

    • The food is cheap.

    7. Q: Is the food tasty?

    • Yes, the food is very tasty.

    8. Q: How are the streets during the festival?

    • The streets are busy and colorful with lights and decorations.

    9. Q: Do families come to the festival?

    • Yes, families come together to eat.

    10. Q: What do friends do at the festival?

    • Friends sit at small tables and talk.

    11. Q: Do children play at the festival?

    • Yes, children play and laugh.

    12. Q: Why do people like the festival?

    • People like the festival because it is fun and exciting, and they enjoy the evening together.


    #####################

    Short answers, basics:

    Example SentenceYesNo
    I learn the alphabet.Yes, I do.No, I don’t.
    You read signs.Yes, you do.No, you don’t.
    He practices speaking.Yes, he does.No, he doesn’t.
    She watches cartoons.Yes, she does.No, she doesn’t.
    It helps us learn English.Yes, it does.No, it doesn’t.
    We use apps like Duolingo.Yes, we do.No, we don’t.
    You read labels.Yes, you do.No, you don’t.
    They make mistakes sometimes.Yes, they do.No, they don’t.
    QuestionYesNo
    Do I learn the alphabet?Yes, I do.No, I don’t.
    Do you read signs?Yes, you do.No, you don’t.
    Does he practice speaking?Yes, he does.No, he doesn’t.
    Does she watch cartoons?Yes, she does.No, she doesn’t.
    Does it help us learn English?Yes, it does.No, it doesn’t.
    Do we use apps like Duolingo?Yes, we do.No, we don’t.
    Do you read labels?Yes, you do.No, you don’t.
    Do they make mistakes sometimes?Yes, they do.No, they don’t.
    QuestionYesNo
    Am I big?Yes, I am.No, I am not.
    Are you big?Yes, you are.No, you aren’t.
    Is he big?Yes, he is.No, he isn’t.
    Is she big?Yes, she is.No, she isn’t.
    Is it big?Yes, it is.No, it isn’t.
    Are we big?Yes, we are.No, we aren’t.
    Are you big?Yes, you are.No, you aren’t.
    Are they big?Yes, they are.No, they aren’t.

    ####################

    Provide short answers:


    1. The festival is held in Siem Reap, Cambodia.

      YOU WRITE:
      Yes, it is.

    2. People sell books and clothes at the festival.
      __________________
    3. Families come together to eat at the festival.
      __________________
    4. The festival happens in the morning.
      __________________
    5. The streets are busy and colorful during the festival.
      __________________
    6. Only tourists visit the festival.
      __________________
    7. The stalls sell rice, noodles, and grilled meat.
      __________________
    8. The food at the festival is very expensive.
      __________________
    9. Children play and laugh at the festival.
      __________________
    10. Friends sit alone at the festival.
      __________________
    11. Visitors can try different kinds of Cambodian food.
      __________________
    12. There are lights or decorations in the streets.
      __________________
    13. People drink cold juice and coconut water.
      __________________
    14. The festival is boring and not fun.
      __________________
    15. The festival usually happens in the evening.
      __________________
    16. Families sit alone at small tables.
      __________________
    17. The smell of the food is very nice.
      __________________
    18. People sell pizza and burgers at the festival.
      __________________
    19. The festival is fun and exciting.
      __________________
    20. The streets are quiet and empty.
      __________________

    ——————————–


    Full version:

    1. The festival is held in Siem Reap, Cambodia. – Yes, it is.
    2. People sell books and clothes at the festival. – No, they don’t.
    3. Families come together to eat at the festival. – Yes, they do.
    4. The festival happens in the morning. – No, it doesn’t.
    5. The streets are busy and colorful during the festival. – Yes, they are.
    6. Only tourists visit the festival. – No, they don’t.
    7. The stalls sell rice, noodles, and grilled meat. – Yes, they do.
    8. The food at the festival is very expensive. – No, it isn’t..
    9. Children play and laugh at the festival. – Yes, they do.
    10. Friends sit alone at the festival. – No, they don’t.
    11. Visitors can try different kinds of Cambodian food. – Yes, they can.
    12. There are lights or decorations in the streets. – Yes, there are .
    13. People drink cold juice and coconut water. – Yes, they do.
    14. The festival is boring and not fun. – No, it is not.
    15. The festival usually happens in the evening. – Yes, it does.
    16. Families sit alone at small tables. – No, they don’t.
    17. The smell of the food is very nice. – Yes, it is.
    18. People sell pizza and burgers at the festival. – No, they don’t.
    19. The festival is fun and exciting. – Yes, it is.
    20. The streets are quiet and empty. – No, they aren’t.

    ##################

    Short answer, if the answer is negative, give correct statement


    1. A smell is something you see with your eyes.
    2. To be colorful means there are many bright colors.
    3. A food stall is a big restaurant.
    4. Chicken is a type of meat from a bird.
    5. Sweet desserts are foods that taste bitter.
    6. To enjoy means to like something and feel happy while doing it.
    7. To be busy means many people are there, moving or working.
    8. To sell rice means to give rice to people for money.
    9. Grilled meat is raw meat.
    10. To be exciting means something makes you feel happy and interested.
    11. A popular event is something only a few people go to.
    12. A festival is a special day when people celebrate with food, music, or fun.
    13. Fried noodles are noodles cooked in oil.
    14. Different kinds of food means only one type of food is available.
    15. To be tasty means the food tastes good.
    16. To be fun means something is boring.
    17. Decorations are things you eat.
    18. To be cheap means it costs a lot of money.

    ___________________________


    Correct version:

    1. A smell is something you see with your eyes. – No, it isn’t. A smell is something you can smell.
    2. To be colorful means there are many bright colors. – Yes, it does.
    3. A food stall is a big restaurant. – No, it isn’t. A food stall is a small place selling food on the street.
    4. Chicken is a type of meat from a bird. – Yes, it is.
    5. Sweet desserts are foods that taste bitter. – No, they aren’t. Sweet desserts are foods that taste sweet.
    6. To enjoy means to like something and feel happy while doing it. – Yes, it does.
    7. To be busy means many people are there, moving or working. – Yes, it does.
    8. To sell rice means to give rice to people for money. – Yes, it does.
    9. Grilled meat is raw meat. – No, it isn’t. Grilled meat is cooked meat.
    10. To be exciting means something makes you feel happy and interested. – Yes, it does.
    11. A popular event is something only a few people go to. – No, it isn’t. A popular event is something many people go to.
    12. A festival is a special day when people celebrate with food, music, or fun. – Yes, it is.
    13. Fried noodles are noodles cooked in oil. – Yes, they are.
    14. Different kinds of food means only one type of food is available. – No, it doesn’t. Different kinds of food means many types of food are available.
    15. To be tasty means the food tastes good. – Yes, it does.
    16. To be fun means something is boring. – No, it doesn’t. To be fun means something is enjoyable.
    17. Decorations are things you eat. – No, they aren’t. Decorations are things used to make places look nice.
    18. To be cheap means it costs a lot of money. – No, it doesn’t. To be cheap means it does not cost a lot of money.

    #############

  • 1️⃣ Complaint email from former, returning guest – 2️⃣ AI response email from hotel reception – and a more personal one (text only, B2/C1)

    • pros vs cons?

    1️⃣ Complaint email from former guest


    Dear Sir or Madam,

    I am writing to formally express my disappointment regarding my recent stay at your hotel from February 3rd to February 6th.

    As a returning guest, I chose your establishment because of its reputation for excellence and high standards of service. Unfortunately, my experience this time did not meet those expectations.

    Upon arrival, the reception staff appeared disorganized and inattentive. I waited nearly 25 minutes to check in, despite having a confirmed reservation. Additionally, my luggage was not delivered to my room until over an hour later, and only after I had called twice to inquire about it.

    During my stay, I found several members of staff to be unhelpful and, at times, discourteous. Room service orders were delayed, and one request was delivered incorrectly. When I raised the issue, the response I received lacked professionalism and courtesy.

    Given the reputation and pricing of your hotel, I expected a far higher standard of hospitality. I trust you will take this matter seriously and provide an explanation for the shortcomings I experienced.

    I look forward to your response.

    Yours sincerely,
    Mr. Jonathan Reed


    2️⃣ Response email from hotel reception

    Dear Mr. Reed,

    Thank you for taking the time to share your feedback regarding your recent stay with us.

    Please accept our sincerest apologies for the service shortcomings you experienced. The level of service you described does not reflect the standards of excellence we strive to maintain at our hotel. We deeply regret the delay during check-in, the late delivery of your luggage, and the issues you encountered with room service.

    Your comments have been shared with the relevant department managers, and we are conducting a thorough review to ensure such incidents do not occur again. Providing attentive, professional, and seamless service is our highest priority, and we are disappointed to learn that we fell short during your visit.

    As a gesture of goodwill, we would like to offer you a complimentary one-night stay on your next visit, along with a room upgrade, subject to availability.

    We truly value your loyalty and hope to have the opportunity to restore your confidence in our hotel in the near future.

    Yours sincerely,
    Emma Collins
    Front Office Manager

    ######################


    ✅ Strengths (Pros) of the AI-generated reply

    1️⃣ Professional Tone

    The response maintains a polite, respectful, and formal tone throughout. For a luxury hotel, this is essential. Phrases like “Please accept our sincerest apologies” and “We truly value your loyalty” reflect hospitality standards.

    2️⃣ Clear Apology

    The email clearly acknowledges the problems:

    • Check-in delay
    • Late luggage delivery
    • Room service issues

    It does not deny or minimize the complaint, which is important in customer service.

    3️⃣ Responsibility Taken

    The hotel does not blame the guest. Instead, it states:

    “We are conducting a thorough review…”

    This shows accountability.

    4️⃣ Offer of Compensation

    The complimentary one-night stay and room upgrade demonstrate goodwill and an attempt to repair the relationship.

    5️⃣ Structured and Organized

    The email follows a logical structure:

    • Thank the guest
    • Apologize
    • Acknowledge specific issues
    • Promise action
    • Offer compensation
    • Close politely

    This makes it easy to read and professional.


    ❌ Weaknesses (Cons) of the AI-Generated Reply

    1️⃣ Generic / Formulaic Language

    The response sounds like a template. Phrases such as:

    • “does not reflect the standards we strive to maintain”
    • “highest priority”
    • “restore your confidence”

    are common in customer service emails and may feel automated rather than personal.

    2️⃣ Lack of Personalization

    Although the guest is addressed by name, the reply does not:

    • Refer to the exact dates again
    • Mention how long the guest has stayed before
    • Recognize that he is a returning guest
    • Acknowledge his specific frustration (e.g., waiting 25 minutes after traveling)

    It lacks emotional intelligence.

    3️⃣ No Concrete Explanation

    The hotel says it is reviewing the issue, but it does not explain:

    • Why the delay happened
    • Whether there was a staffing issue
    • If there was an unusual situation that day

    Guests often want an explanation, not only an apology.

    4️⃣ Compensation May Feel Conditional

    The complimentary stay is “subject to availability,” which can reduce the perceived value of the offer.

    5️⃣ No Direct Contact Invitation

    There is no direct phone number or invitation for the guest to speak personally with the manager. That can make the response feel distant.


    🤔 Why might a guest feel unhappy about the impersonal touch?

    Luxury hotel guests expect:

    • Warmth
    • Individual attention
    • Recognition
    • Emotional understanding

    An AI-generated message may feel:

    🔹 Too Polished

    It sounds perfect but not human.

    🔹 Emotionally Flat

    The guest expressed disappointment. The response does not reflect empathy in a deep way (e.g., “After a long journey, waiting 25 minutes must have been frustrating.”)

    🔹 Lacking Authenticity

    Guests may feel the message was copied from a template rather than written specifically for them.

    🔹 Not Relationship-Focused

    For a returning guest, the hotel could have said:

    “We are especially disappointed to let you down as a loyal guest.”

    That emotional connection is missing.


    🎯 Overall Evaluation

    The email is:

    • ✔ Professionally correct
    • ✔ Structurally strong
    • ✔ Safe and appropriate

    But:

    • ✖ Not emotionally engaging
    • ✖ Not highly personalized
    • ✖ Slightly corporate and mechanical

    For a luxury hotel, service recovery should feel exclusive and personal — not standardized.


    ##################

    Does that reply sound better?


    Dear Mr. Reed,

    Thank you for taking the time to write to us. I was truly sorry to read about your recent experience, especially as a returning guest who has previously placed trust in our hotel.

    I can only imagine how frustrating it must have been to wait 25 minutes at check-in after your arrival, and then to experience further delays with your luggage and room service. This is certainly not the smooth and attentive welcome we want our guests to receive, and I completely understand your disappointment.

    I have personally discussed your comments with our front office and room service teams to better understand what happened during your stay from February 3rd to 6th. While this does not excuse the inconvenience you experienced, please know that we are addressing the matter internally to ensure it does not happen again.

    As someone who has stayed with us before, your experience matters greatly to us. We never take your loyalty for granted. I would very much appreciate the opportunity to welcome you back and provide the level of service you rightfully expect. Please allow me to personally arrange a complimentary one-night stay with a confirmed room upgrade at your convenience.

    Should you wish to speak with me directly, I would be happy to do so. You may contact me at any time via email or by calling the hotel and asking for me personally.

    Once again, Mr. Reed, please accept my sincere apologies. I hope we will have the chance to restore your confidence in us.

    Warm regards,
    Emma Collins
    Front Office Manager


    ###################

  • 🏖️💫🤣Tết Nguyên Đán – New Year’s Day in Vietnam (A1+)🏖️💫🤣

    Tuesday, February 17, 2026

    Tet, or Tết Nguyên Đán, is the Vietnamese New Year. It is the most important holiday in Vietnam. Tet usually happens in January or February. The date changes every year because it follows the lunar calendar.

    Before Tet, people clean their houses. They want to say goodbye to the old year and welcome the new year. Families also decorate their homes with flowers and small trees. In the north of Vietnam, people like pink peach flowers. In the south, people often buy yellow apricot flowers. Many homes have a kumquat tree with small orange fruits.

    During Tet, families cook special food. They make bánh chưng or bánh tét. This food is made of sticky rice, meat, and beans. People also eat chicken, soup, and sweet snacks. Children get lucky money in red envelopes. This money brings good luck for the new year.

    On New Year’s Eve, families have a big dinner together. They watch fireworks and say “Happy New Year.” In the first days of Tet, people visit family and friends. They give good wishes for health, happiness, and success.

    Tet is a happy time for family, food, and new beginnings.

    _____________________

    Vocabularry:

    Here are the definitions in simple A1 English:

    • to be important – to be very special or have great value
    • usually – most of the time
    • a date – a day in the calendar
    • to change – to become different
    • to follow – to use or go after something
    • a lunar calendar – a calendar based on the moon
    • to clean – to make something not dirty
    • to decorate – to make something look nice
    • a peach flower – a pink flower from a peach tree
    • an apricot flower – a yellow flower from an apricot tree
    • beans – small seeds that people cook and eat
    • sweet snacks – small sweet food like candy or cakes
    • to get lucky money – to receive money for good luck
    • an envelope – a paper cover for a letter or money
    • to bring good luck – to give good things or good fortune
    • a firework – colorful light in the sky at night
    • health – feeling good and not sick
    • success – doing well and reaching your goals
    • a new beginning – the start of something new

    ####################

    Match definition to word exercise:


    Definitions

    1. To become different
    2. Feeling good and not sick
    3. To make something not dirty
    4. A paper cover for a letter or money
    5. A pink flower from a peach tree
    6. To use or go after something
    7. A day in the calendar
    8. Small sweet food like candy or cakes
    9. Most of the time
    10. To make something look nice
    11. Doing well and reaching your goals
    12. To give good things or good fortune
    13. To be very special or have great value
    14. Colorful light in the sky at night
    15. A yellow flower from an apricot tree
    16. A calendar based on the moon
    17. To receive money for good luck
    18. The start of something new

    Words

    A. sweet snacks
    B. a peach flower
    C. a date
    D. to clean
    E. success
    F. a lunar calendar
    G. an apricot flower
    H. to bring good luck
    I. an envelope
    J. to follow
    K. usually
    L. to get lucky money
    M. a firework
    N. to decorate
    O. a new beginning
    P. to change
    Q. to be important
    R. health


    ___________________

    Answers

    1-P, 2-R, 3-D, 4-I, 5-B, 6-J,
    7-C, 8-A, 9-K, 10-N, 11-E, 12-H,
    13-Q, 14-M, 15-G, 16-F, 17-L, 18-O

    __________________

    Full version:

    1. To become different – means to change
    2. Feeling good and not sick – means health
    3. To make something not dirty – means to clean
    4. A paper cover for a letter or money – means an envelope
    5. A pink flower from a peach tree – means a peach flower
    6. To use or go after something – means to follow
    7. A day in the calendar – means a date
    8. Small sweet food like candy or cakes – means sweet snacks
    9. Most of the time – means usually
    10. To make something look nice – means to decorate
    11. Doing well and reaching your goals – means success
    12. To give good things or good fortune – means to bring good luck
    13. To be very special or have great value – means to be important
    14. Colorful light in the sky at night – means a firework
    15. A yellow flower from an apricot tree – means an apricot flower
    16. A calendar based on the moon – means a lunar calendar
    17. To receive money for good luck – means to get lucky money
    18. The start of something new – means a new beginning
    19. Words – means letters

    ##############


    Match the Words

    Words

    1. Tet
    2. Lucky money
    3. Firework
    4. Peach flower
    5. Apricot flower
    6. Bánh chưng
    7. Bánh tét
    8. Family
    9. Decorate
    10. Visit
    11. Health
    12. New beginning
    13. Clean
    14. Sweet snacks

    Definitions

    A. To make something not dirty
    B. A pink flower from a tree
    C. Children get this in red envelopes
    D. The start of something new
    E. A yellow flower from a tree
    F. A special rice cake from the north
    G. A special rice cake from the south
    H. To go to see someone
    I. The most important holiday in Vietnam
    J. Colorful light in the sky at night
    K. People you love and live with
    L. To make something look nice
    M. Small sweet food like candy or cakes
    N. Feeling good and not sick


    ____________________

    Answers:

    1-I, 2-C, 3-J, 4-B, 5-E, 6-F, 7-G,
    8-K, 9-L, 10-H, 11-N, 12-D, 13-A, 14-M

    ##############

    Fill in, words below:

    sweet snacks – follows – peach – rice – success –
    decorate – flowers – fireworks – clean –
    kumquat tree – important –
    lucky money – beans –
    change – apricot –
    good luck


    1. Tet is the most __________ holiday in Vietnam.
    2. The date of Tet can __________ every year.
    3. Tet __________ the lunar calendar.
    4. People __________ their houses before Tet.
    5. Families __________ their homes with __________ and small trees.
    6. In the north, people like __________ flowers.
    7. In the south, people buy __________ flowers.
    8. Many homes have a __________ with small orange fruits.
    9. Families cook bánh chưng or bánh tét with __________, meat, and __________.
    10. People eat __________ during Tet.
    11. Children get__________ in a red envelope.
    12. Lucky money can bring __________ for the new year.
    13. Families watch __________ and wish for health, __________, and a new beginning.

    ________________________

    Correct version:


    1. Tet is the most important holiday in Vietnam.
    2. The date of Tet can change every year.
    3. Tet follows the lunar calendar.
    4. People clean their houses before Tet.
    5. Families decorate their homes with flowers and small trees.
    6. In the north, people like peach flowers.
    7. In the south, people buy apricot flowers.
    8. Many homes have a kumquat tree with small orange fruits.
    9. Families cook bánh chưng or bánh tét with rice, meat, and beans.
    10. People eat sweet snacks during Tet.
    11. Children get lucky money in a red envelope.
    12. Lucky money can bring good luck for the new year.
    13. Families watch fireworks and wish for health, success, and a new beginning.

    ##################

    True or false:


    1. Families usually ignore flowers and decorations.
    2. Tet follows the lunar calendar.
    3. Children get candy in yellow envelopes.
    4. People visit family and friends during the first days of Tet.
    5. Tet is celebrated in December.
    6. Peach flowers are popular in the south of Vietnam.
    7. Lucky money can bring good luck for the new year.
    8. People watch fireworks on New Year’s Eve.
    9. Tet always happens on February 17.
    10. Families cook bánh chưng or bánh tét for Tet.
    11. Tet is the most important holiday in Vietnam.
    12. Children get lucky money in red envelopes.
    13. People clean their houses before Tet.
    14. Families eat pizza during Tet.
    15. Many homes have kumquat trees with small orange fruits.
    16. Tet is not an important holiday in Vietnam.

    ________________________

    True: 2,4,7,10,11,12,13,15

    ________________________

    Correct version:


    1. Families usually ignore flowers and decorations. True is: Families decorate their homes with flowers and trees.
    2. Tet follows the lunar calendar.
    3. Children get candy in yellow envelopes. True is: Children get lucky money in red envelopes.
    4. People visit family and friends during the first days of Tet.
    5. Tet is celebrated in December. True is: Tet is celebrated in January or February.
    6. Peach flowers are popular in the south of Vietnam. True is: Peach flowers are popular in the north of Vietnam.
    7. Lucky money can bring good luck for the new year.
    8. People watch fireworks on New Year’s Eve. True is: Families watch fireworks on New Year’s Eve.
    9. Tet always happens on February 17. True is: The date of Tet changes every year.
    10. Families cook bánh chưng or bánh tét for Tet.
    11. Tet is the most important holiday in Vietnam.
    12. Children get lucky money in red envelopes.
    13. People clean their houses before Tet.
    14. Families eat pizza during Tet. True is: Families eat special food like bánh chưng, bánh tét, and sweet snacks.
    15. Many homes have kumquat trees with small orange fruits.
    16. Tet is not an important holiday in Vietnam. True is: Tet is the most important holiday in Vietnam.

    #############


    Match the questions to the answers

    Questions :

    1. What is Tet?

      YOU WRITE:
      (i) Tet is the Vietnamese New Year.

    2. Why is Tet important?
      ___________________________
    3. When does Tet usually happen?
      ___________________________
    4. Which calendar does Tet follow?
      ___________________________
    5. Who cleans the house before Tet?
      ___________________________
    6. What flowers do people buy in the north?
      ___________________________
    7. What flowers do people buy in the south?
      ___________________________
    8. Where do families put the kumquat tree?
      ___________________________
    9. Which food do families cook for Tet?
      ___________________________
    10. Who gets lucky money?
      ___________________________
    11. How does lucky money help?
      ___________________________
    12. What do families do on New Year’s Eve?
      ___________________________
    13. Who do people visit during Tet?
      ___________________________
    14. What is your favorite part of Tet?
      ___________________________

    ———————————-

    Answers:

    a. People visit family and friends.
    b. Families put the kumquat tree in their homes.
    c. Lucky money brings good luck for the new year.
    d. Tet is important because it is the most special holiday in Vietnam.
    e. Families have a big dinner and watch fireworks.
    f. Children get lucky money in red envelopes.
    g. I like giving lucky money and eating bánh chưng with my family.
    h. Tet follows the lunar calendar.
    i. Tet is the Vietnamese New Year.
    j. Families cook bánh chưng or bánh tét.
    k. People buy apricot flowers in the south.
    l. People buy peach flowers in the north.
    m. Tet usually happens in January or February.
    n. All family members clean the house before Tet.

    ______________________
    Answers:
    1→i, 2→d, 3→m, 4→h, 5→n, 6→l,
    7→k, 8→b, 9→j, 10→f, 11→c, 12→e, 13→a, 14→g
    __________________
    Full version:


    1. Q: What is Tet?
    A: Tet is the Vietnamese New Year.

    2. Q: Why is Tet important?
    A: Tet is important because it is the most special holiday in Vietnam.

    3. Q: When does Tet usually happen?
    A: Tet usually happens in January or February.

    4. Q: Which calendar does Tet follow?
    A: Tet follows the lunar calendar.

    5. Q: Who cleans the house before Tet?
    A: All family members clean the house before Tet.

    6. Q: What flowers do people buy in the north?
    A: People buy peach flowers in the north.

    7. Q: What flowers do people buy in the south?
    A: People buy apricot flowers in the south.

    8. Q: Where do families put the kumquat tree?
    A: Families put the kumquat tree in their homes.

    9. Q: Which food do families cook for Tet?
    A: Families cook bánh chưng or bánh tét.

    10. Q: Who gets lucky money?
    A: Children get lucky money in red envelopes.

    11. Q: How does lucky money help?
    A: Lucky money brings good luck for the new year.

    12. Q: What do families do on New Year’s Eve?
    A: Families have a big dinner and watch fireworks.

    13. Q: Who do people visit during Tet?
    A: People visit family and friends.

    14. Q: What is your favorite part of Tet?
    A: I like giving lucky money and eating bánh chưng with my family.


    ##############

    Unscramble – which phrase are we looking for?

    ####################