- a young worker who learns from mistakes and always tries his best
Seak works in a restaurant in a five-star hotel. He is a young man, and he always tries to give his best. He serves food to the guests, cleans the tables, and helps his colleagues. He speaks politely to the guests and smiles every time. He likes his work, and he wants to be a very good worker.
Sometimes Seak makes mistakes. He may forget an order or drop something. When this happens, he feels sad and a little frustrated. But he does not give up. He thinks about what he does every day and tries to find better ways to work. He wants to learn from his mistakes.
After his work, Seak takes time to analyze his day. He remembers the problems and thinks about how he can solve them. He asks his colleagues for advice sometimes. He also watches how other workers do their job. He practices and tries new methods to improve his work.
Seak is patient and responsible. He knows that it is important to work hard and to stay positive. Every day, he does his best, even when the work is difficult. He wants to give good service to the guests and make them happy. His manager and colleagues see that he is careful and motivated.
Seak’s striving is strong. He learns from his mistakes, works hard, and never gives up. He believes that with practice and effort, he can become an excellent worker in the restaurant. He hopes that one day he can have a very good position in the hotel.
Seak is a good example of someone who works with heart and always tries to improve.
_____________________
Vocabulary:
- to strive – to try very hard to do something
- to give one’s best – to do your work as well as you can
- a colleague – a person you work with
- to speak politely – to talk in a nice and respectful way
- to make a mistake – to do something wrong
- to drop something – to let something fall from your hands
- to feel frustrated – to feel unhappy because something is difficult or goes wrong
- to not give up – to keep trying, even if it is hard
- to learn from a mistake – to understand your mistake and try to do better next time
- to analyze – to think carefully about something
- to remember – to keep information in your mind
- to solve a problem – to find a way to fix a difficulty
- to ask for advice – to ask someone to help or give an idea
- to improve work – to make your work better
- to be patient – to wait calmly and not get angry
- to be responsible – to do your duties carefully and correctly
- to stay positive – to keep a happy and hopeful mind
- to be motivated – to feel ready and want to do something
- an effort – the work or energy you put into something
- to work with heart – to work with care, love, and energy
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Match the word/phrase with the correct definition
- to strive
- to give one’s best
- a colleague
- to speak politely
- to make a mistake
- to drop something
- to feel frustrated
- to not give up
- to learn from a mistake
- to analyze
- to remember
- to solve a problem
- to ask for advice
- to improve work
- to be patient
- to be responsible
- to stay positive
- to be motivated
- an effort
- to work with heart
Definitions:
A. to think carefully about something
B. to work with care, love, and energy
C. to do your work as well as you can
D. to feel unhappy because something is difficult or goes wrong
E. to ask someone to help or give an idea
F. the work or energy you put into something
G. to keep a happy and hopeful mind
H. to let something fall from your hands
I. to try very hard to do something
J. to wait calmly and not get angry
K. to do something wrong
L. to feel ready and want to do something
M. a person you work with
N. to talk in a nice and respectful way
O. to keep information in your mind
P. to find a way to fix a difficulty
Q. to make your work better
R. to keep trying, even if it is hard
S. to understand your mistake and try to do better
T. to do your duties carefully and correctly
____________________________
Answers:
1→I, 2→C, 3→M, 4→N, 5→K, 6→H,
7→D, 8→R, 9→S, 10→A, 11→O, 12→P,
13→E, 14→Q, 15→J, 16→T, 17→G,
18→L, 19→F, 20→B
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Match the definition with the correct word:
Definitions:
- to try very hard to do something
- to do your work as well as you can
- a person you work with
- to talk in a nice and respectful way
- to do something wrong
- to let something fall from your hands
- to feel unhappy because something is difficult or goes wrong
- to keep trying, even if it is hard
- to understand your mistake and try to do better
- to ask someone to help or give an idea
- to make your work better
- to wait calmly and not get angry
- to keep a happy and hopeful mind
- to work with care, love, and energy
Words :
A. to not give up
B. to drop something
C. to strive
D. to work with heart
E. to ask for advice
F. to learn from a mistake
G. to speak politely
H. to give one’s best
I. to make a mistake
J. to be patient
K. to stay positive
L. a colleague
M. to improve work
N. to feel frustrated
Answers:
1→C, 2→H, 3→L, 4→G, 5→I,
6→B, 7→N, 8→A, 9→F, 10→E,
11→M, 12→J, 13→K, 14→D
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True or false:
- Seak learns from his mistakes to improve his work.
- Seak works in a school cafeteria.
- He sometimes makes mistakes, like forgetting an order.
- He always gives wrong orders on purpose [to do something deliberately; not by accident].
- Seak smiles and speaks politely to the guests.
- He asks colleagues for advice when he needs help.
- Seak does not watch how other workers do their job.
- Seak works in a five-star hotel.
- Seak tries to do his best every day.
- He never makes mistakes at work.
- Seak ignores the guests and does not talk to them.
- He does not try to improve his skills.
- Seak serves food to the guests every day.
- Seak is lazy and does not care about his work.
____________________________
True: 1,3,5,6,8,9,13
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Short-answer questions:
- Where does Seak work?
YOU WRITE:
in restaurant - What kind of hotel does he work in?
- What does Seak serve to the guests?
- How does Seak speak to the guests?
- Does Seak sometimes make mistakes? (Yes/No)
- Give one example of a mistake Seak makes.
- What does Seak do after making a mistake?
- Who does Seak ask for advice?
- What does Seak try to do every day?
- How does Seak feel when work is difficult?
- What does Seak watch to learn new methods?
- What quality shows Seak cares about his work?
- What does Seak want to improve?
- How does Seak work—carefully, with energy, and love? (Yes/No)
___________________________
Correct answers:
- Where does Seak work? in restaurant
- What kind of hotel does he work in? five-star
- What does Seak serve to the guests? food
- How does Seak speak to the guests? politely
- Does Seak sometimes make mistakes? yes
- Give one example of a mistake Seak makes. forget order / drop plate
- What does Seak do after making a mistake? learns / improves / thinks
- Who does Seak ask for advice? colleagues
- What does Seak try to do every day? give best / do best
- How does Seak feel when work is difficult? frustrated / sad
- What does Seak watch to learn new methods? other workers / colleagues
- What quality shows Seak cares about his work? careful / responsible / patient
- What does Seak want to improve? work / skills / service
- How does Seak work—carefully, with energy, and love? yes / with heart
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Fill in, words below:
responsible – drop – serve – meeting – restaurant –
excellent – frustrated – mistakes – guests –
colleagues – every day –
smile
- Q: Where do you work?
A: I work in a ___________ in a five-star hotel. - Q: What do you like most about your job?
A: I like serving __________ and making them happy. - Q: What is difficult for you at work?
A: Sometimes I forget orders or __________ plates. - Q: How do you feel when you make a mistake?
A: I feel sad and a little __________. - Q: Why do you like working in a hotel?
A: I like __________ many different people every day. - Q: Who helps you when you have problems?
A: My ___________ help me and give advice. - Q: When do you feel most happy at work?
A: I feel happy when the guests _________ and say thank you. - Q: Which tasks do you do every day?
A: I __________ food, clean tables, and help my colleagues. - Q: How do you try to improve your work?
A: I watch other workers, practice, and learn from my __________. - Q: What do you think is important in a restaurant job?
A: It is important to be polite, careful, and __________. - Q: How do you stay motivated during a difficult day?
A: I stay positive and try my best _________. - Q: What is your goal for the future?
A: I want to become an __________ worker and get a better position.
_____________________________
Correct version:
- Q: Where do you work?
A: I work in a restaurant in a five-star hotel. - Q: What do you like most about your job?
A: I like serving guests and making them happy. - Q: What is difficult for you at work?
A: Sometimes I forget orders or drop plates. - Q: How do you feel when you make a mistake?
A: I feel sad and a little frustrated. - Q: Why do you like working in a hotel?
A: I like meeting many different people every day. - Q: Who helps you when you have problems?
A: My colleagues help me and give advice. - Q: When do you feel most happy at work?
A: I feel happy when the guests smile and say thank you. - Q: Which tasks do you do every day?
A: I serve food, clean tables, and help my colleagues. - Q: How do you try to improve your work?
A: I watch other workers, practice, and learn from my mistakes. - Q: What do you think is important in a restaurant job?
A: It is important to be polite, careful, and responsible. - Q: How do you stay motivated during a difficult day?
A: I stay positive and try my best every day. - Q: What is your goal for the future?
A: I want to become an excellent worker and get a better position.
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Use the dialogue above, rewrite as interview about Seak, and make all changes necessary:
YOU WRITE:
- Q: Where does he work?
A: He works in a restaurant in a five-star hotel. - Q: What does he like most about his job?
A: ………………………………
complete
____________________________
Correct version:
Q: Where does he work?
A: He works in a restaurant in a five-star hotel.
Q: What does he like most about his job?
A: He likes serving guests and making them happy.
Q: What is difficult for him at work?
A: Sometimes he forgets orders or drops plates.
Q: How does he feel when he makes a mistake?
A: He feels sad and a little frustrated.
Q: Why does he like working in a hotel?
A: He likes meeting many different people every day.
Q: Who helps him when he has problems?
A: His colleagues help him and give advice.
Q: When does he feel most happy at work?
A: He feels happy when the guests smile and say thank you.
Q: Which tasks does he do every day?
A: He serves food, cleans tables, and helps his colleagues.
Q: How does he try to improve his work?
A: He watches other workers, practices, and learns from his mistakes.
Q: What does he think is important in a restaurant job?
A: He thinks it is important to be polite, careful, and responsible.
Q: How does he stay motivated during a difficult day?
A: He stays positive and tries his best every day.
Q: What is his goal for the future?
A: He wants to become an excellent worker and get a better position.
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Checklist for Seak:
1. Identify the Problem
- Did I make a mistake today?
- Example: I forgot an order, dropped a plate, or spilled a drink.
- Did a guest seem unhappy?
- Did I feel confused or slow in my work?
2. Understand the Problem
- Why did the mistake happen?
- Example: I was in a hurry, I did not listen carefully, or I forgot instructions.
- Is it a problem I can fix today or do I need practice?
- Did I ask the guest or colleague for feedback?
3. Find a Solution
- Can I ask a colleague for advice or help?
- Example: “How do you serve the soup carefully?”
- Can I watch how other workers do the task?
- Can I practice the task slowly and carefully?
- Example: Practice carrying plates or writing orders.
- Can I make a note to remember important instructions?
4. Take Action
- Try the solution tomorrow or next shift.
- Focus on one small improvement at a time.
- Be patient and careful while working.
5. Review and Learn
- Did my solution work?
- Did the guest notice a better service?
- Did I feel more confident?
- What else can I do to improve?
6. Keep Motivated
- Remember: mistakes are normal.
- Celebrate small successes.
- Tell yourself: “I can do better tomorrow.”
- Keep trying and never give up.
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Daily checklist:
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