- 10 months of learning help her prepare for a job in tourism
Bopha is accepted by an NGO for a 10-month training program in hospitality and tourism. She feels very happy and also a little nervous because it is a new experience for her. Every day, she goes to class and learns many new things.
She studies English so she can talk to guests from different countries. She practices simple conversations, like saying hello, giving information, and answering questions. At first, she makes some mistakes, but she learns quickly and becomes more confident.
Bopha also learns how to work in a hotel. She learns how to clean rooms, prepare beds, serve food, and help guests at the front desk. Sometimes, she trains in a real hotel. There, she works with real guests and practices her skills. It is not always easy, but she works hard every day.
She follows a daily schedule. In the morning, she studies in the classroom. In the afternoon, she does practical training. She works with other students, and they help each other. The teachers are friendly and patient, and they explain everything clearly.
During the program, Bopha also learns about tourism. She learns about culture, traditions, and famous places. She understands how to make visitors feel welcome and happy.
At the end of the 10 months, Bopha finishes the program and gets a certificate. She feels proud of herself. Now she has new skills and more confidence. She is ready to find a job in a hotel or tourism and build a better future.
_________________________
Vocabulary:
- ngo (non-governmental organization) – a group that helps people, not part of the government
- hospitality – helping and taking care of guests in hotels or restaurants
- to be accepted – to be allowed to join a school, program, or group
- an experience – something you do and learn from
- to go to class – to go to school or lessons
- to practice – to do something many times to get better
- to answer a question – to say or write the correct reply to a question
- to make a mistake – to do something wrong
- to become confident – to feel sure about yourself and your abilities
- to prepare a bed – to make a bed ready for someone to sleep
- to serve food – to give food to people to eat
- to practice a skill – to do an activity again and again to learn it well
- to follow a schedule – to do activities at the right time every day
- to be patient – to wait calmly and not get angry
- to explain something – to tell someone clearly so they understand
- to finish a program (education) – to complete all lessons and work in a school or course
- a certificate – a paper that shows you finished a course or learned a skill
- to feel proud of oneself – to feel happy about what you do or achieve
- confidence – the feeling that you can do something well
- to build a future – to work and learn so your life is better later
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Match the word to the correct definition:
- ngo
- hospitality
- to be accepted
- an experience
- to go to class
- to practice
- to answer a question
- to make a mistake
- to become confident
- to prepare a bed
- to serve food
- to practice a skill
- to follow a schedule
- to be patient
- to explain something
- to finish a program
- a certificate
- to feel proud of oneself
- confidence
- to build a future
Definitions (random order):
a. to feel happy about what you do or achieve
b. to complete all lessons and work in a school or course
c. the feeling that you can do something well
d. to do something wrong
e. to do an activity again and again to learn it well
f. a paper that shows you finished a course or learned a skill
g. to make a bed ready for someone to sleep
h. to wait calmly and not get angry
i. to work and learn so your life is better later
j. something you do and learn from
k. to be allowed to join a school, program, or group
l. to go to school or lessons
m. to tell someone clearly so they understand
n. helping and taking care of guests in hotels or restaurants
o. a group that helps people, not part of the government
p. to say or write the correct reply to a question
q. to feel sure about yourself and your abilities
r. to do activities at the right time every day
s. to give food to people to eat
t. to do something many times to get better
Answers:
1–o, 2–n, 3–k, 4–j, 5–l, 6–t, 7–p, 8–d,
9–q, 10–g, 11–s, 12–e, 13–r, 14–h, 15–m,
16–b, 17–f, 18–a, 19–c, 20–i
#################
Match the definition with the correct word:
Definitions:
- a group that helps people, not part of the government
- helping and taking care of guests in hotels or restaurants
- to be allowed to join a school, program, or group
- something you do and learn from
- to go to school or lessons
- to do something many times to get better
- to say or write the correct reply to a question
- to do something wrong
- to feel sure about yourself and your abilities
- to give food to people to eat
- a paper that shows you finished a course or learned a skill
- to feel happy about what you do or achieve
Answers:
a. to feel proud of oneself
b. confidence
c. to be accepted
d. an experience
e. hospitality
f. ngo
g. to go to class
h. to practice
i. to serve food
j. a certificate
k. to make a mistake
l. to answer a question
____________________
Answers:
1–f, 2–e, 3–c, 4–d, 5–g, 6–h,
7–l, 8–k, 9–b, 10–i, 11–j, 12–a
###############
True or false:
- To practice means to do something only once.
- To make a mistake means to do something wrong.
- Confidence is when you feel unsure about yourself.
- To go to class means to attend lessons or school.
- To feel proud of oneself means to feel sad about your achievements.
- To serve food is to give food to people to eat.
- To answer a question is to say or write a reply.
- Hospitality means helping guests in hotels or restaurants.
- An NGO is part of the government.
- A certificate shows that you finished a course or learned a skill.
- An experience is something you do and learn from.
- To follow a schedule means to do activities at random [not planned] times.
- To be accepted means you are not allowed to join a program.
- To prepare a bed means to make it ready for someone to sleep.
______________________
True: 2,4,6,7,8,10,11,14
################
Answer:
- Does Bopha go to class every day? (a) yes (b) no
- Does she sometimes practice with real guests? (a) yes (b) no
- Is Bopha happy to join the program? (a) yes (b) no
- Does she welcome guests? (a) yes (b) no
- Does Bopha work alone? (a) yes (b) no
- Does she follow a schedule? (a) yes (b) no
- Are the students helping each other? (a) yes (b) no
- Is Bopha proud of herself at the beginning? (a) yes (b) no
- Does Bopha clean hotel rooms? (a) yes (b) no
- Are the teachers unfirendly? (a) yes (b) no
- Is Bopha confident with guests after training? (a) yes (b) no
- Does she make reservations in the hotel? (a) yes (b) no
- Does Bopha get a prize at the end? (a) yes (b) no
- Does she practice her skills every day? (a) yes (b) no
- Are the students in English classes only? (a) yes (b) no
- Does she study English? (a) yes (b) no
- Is the program 12 months long? (a) yes (b) no
- Are the students learning about local culture? (a) yes (b) no
- Is she nervous at the beginning? (a) yes (b) no
- Is Bopha ready to work in supermarkets after training? (a) yes (b) no
____________________
Correct answers:
1–a, 2–a, 3–a, 4–b, 5–b, 6–a, 7–a,
8–b, 9–a, 10–b, 11–a, 12–b, 13–b, 14–b,
15–b, 16–a, 17–b, 18–a, 19–a, 20–b
###############
Short answers:
- What does Bopha learn in the program?
YOU WRITE:
hospitality and tourism - How long is the program?
- Where does Bopha practice her skills?
- What does Bopha do with guests?
- What kind of work does she do in the hotel?
- What does she prepare for the guests?
- What does Bopha follow every day?
- What do the students learn besides English?
- What does Bopha get at the end of the program?
- How does Bopha feel after finishing the program?
- Who helps Bopha during her training?
- What skill makes Bopha confident?
- What do the students sometimes do with real guests?
- What kind of future does the program help Bopha build?
______________________
Short Answer Questions and Answers:
- What does Bopha learn in the program?
- Hospitality and tourism
- How long is the program?
- 10 months
- Where does Bopha practice her skills?
- Hotel
- What does Bopha do with guests?
- Serves them / Helps them
- What kind of work does she do in the hotel?
- Cleaning, making beds, serving food
- What does she prepare for the guests?
- Beds / Rooms
- What does Bopha follow every day?
- Schedule
- What do the students learn besides English?
- Hospitality / Tourism skills / Local culture
- What does Bopha get at the end of the program?
- Certificate
- How does Bopha feel after finishing the program?
- Proud / Happy / Confident
- Who helps Bopha during her training?
- Teachers / Other students
- What skill makes Bopha confident?
- Working with guests / Hospitality skills
- What do the students sometimes do with real guests?
- Practice / Help
- What kind of future does the program help Bopha build?
- Career in hospitality / Tourism
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Fill in:
proud / happy / confident – rooms – food – career / future – hospitality / tourism / local culture – certificate –
skills – real – schedule – beds / rooms –
patient – kind – confident –
hospitality
- Bopha is learn __________ and tourism.
- She prepares __________ for the guests.
- At the end, she gets a __________.
- Bopha follows a daily __________.
- She serves __________ to the guests.
- Bopha cleans __________ in the hotel.
- She practices her __________ every day.
- The students learn __________ besides English.
- Bopha feels __________ after finishing the program.
- She sometimes practices with __________ guests.
- The teachers are very __________.
- Bopha wants to build a __________ in hospitality.
- She becomes more __________ when working with guests.
- Bopha learns to be __________ when helping guests.
_________________________
Correct version:
- Bopha learns hospitality and tourism every day.
- She prepares beds / rooms for the guests in the hotel.
- At the end of the program, she gets a certificate.
- Bopha follows a daily schedule to organize her work.
- She serves food to the guests at the hotel.
- Bopha cleans the rooms to make the rooms ready.
- She practices her skills every day to become better.
- The students learn hospitality / tourism / local culture besides English in the program.
- Bopha feels proud / happy / confident after finishing the training program.
- She sometimes practices with real guests to gain experience.
- The teachers are very kind and help the students.
- Bopha wants to build a career / future in hospitality in the future.
- She becomes more confident when working with guests.
- Bopha learns to be patient when helping guests every day.
#################
Find answer to question:
Questions:
- What kind of program do you offer?
- How long is the program?
- Who can join the program?
- Where do students practice their skills?
- Why do students learn English?
- When do students follow a schedule?
- Which skills make students confident?
- How do teachers help students?
- What do students do in the hotel?
- Do students get a certificate?
- How do students feel after the program?
- What else do students learn besides English?
- What kind of future do students have?
- Which qualities do students develop?
Answers:
a. They have chances to work in tourism or hotels.
b. Teachers give advice and support carefully.
c. They feel proud and happy.
d. Students who want skills in hotels and tourism.
e. They develop patience, confidence, and teamwork.
f. They receive a paper showing they finish the course.
g. The program lasts 10 months.
h. They use English to talk with guests.
i. Hospitality and speaking with guests.
j. They practice in hotels.
k. They make beds, clean rooms, and serve guests.
l. We give training in hospitality and tourism.
m. They follow a schedule every day.
n. They learn hotel work and local culture.
_________________________
Answers:
1–l, 2–g, 3–d, 4–j, 5–h, 6–m, 7–i, 8–b,
9–k, 10–f, 11–c, 12–n, 13–a, 14–e
_________________________
Correct version:
1. Q: What kind of program do you offer?
A: We give training in hospitality and tourism.
2. Q: How long is the program?
A: The program lasts 10 months.
3. Q: Who can join the program?
A: Students who want skills in hotels and tourism.
4. Q: Where do students practice their skills?
A: They practice in hotels.
5. Q: Why do students learn English?
A: They use English to talk with guests.
6. Q: When do students follow a schedule?
A: They follow a schedule every day.
7. Q: Which skills make students confident?
A: Hospitality and speaking with guests.
8. Q: How do teachers help students?
A: Teachers give advice and support carefully.
9. Q: What do students do in the hotel?
A: They make beds, clean rooms, and serve guests.
10. Q: Do students get a certificate?
A: Yes, they receive a paper showing they finish the course.
11. Q: How do students feel after the program?
A: They feel proud and happy.
12. Q: What else do students learn besides English?
A: They learn hotel work and local culture.
13. Q: What kind of future do students have?
A: They have chances to work in tourism or hotels.
14. Q: Which qualities do students develop?
A: They develop patience, confidence, and teamwork.
###############
Which phrase are we looking for?

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