Kategorie: Shinta Mani Foundation

´

I’ve started adding audio versions of the stories and texts, allowing you to listen as you read or simply focus on listening comprehension.

Enjoy.

some thoughts – what would you say/do?

---

🌞 1. Greet the Guest Warmly

• Smile and say:
  • “Good morning, sir/madam.”
  • “Welcome to breakfast.”
  • “How are you today?”

---

☕ 2. Offer Help Politely

• Ask simple questions:
  • “Can I help you find a table?”
  • “Would you like coffee or tea?”
  • “Eggs? Omelet? How would you like them?”

---

📝 3. Be Attentive

• Watch if their cup is empty → Ask:
  • “Would you like more coffee/tea?”
• If they look confused, ask:
  • “Can I help you with the buffet?”

---

💬 4. Small Conversation (if guest wants)

• Say something friendly:
  • “It’s a nice day today.”
  • “Are you enjoying Siem Reap?”
  • “Did you see Angkor Wat already?”

---

🌺 5. Show Respect and Gratitude

• At the end, say:
  • “Thank you. Enjoy your breakfast.”
  • “Have a nice day.”

---

✅ BONUS TIP: Remember little details

• If you see the same guest tomorrow and remember their drink, say:
  • “Good morning! Coffee with milk again?”
  • This makes them feel special.

---

#################

Confessions of a great waiter/waitress:

---

How I Make Guests Happy at Breakfast

I work as a waiter in a five-star hotel in Siem Reap. Every morning, I help guests who come to have breakfast. I always smile and say, “Good morning!” I speak politely and try to make them feel welcome. I show them to a clean table and ask, “Would you like coffee or tea?”

I listen carefully to what they want. Some guests like their coffee with milk, some with sugar. I try to remember their choice if I see them again the next day. I think this makes them feel special.

At the buffet, I help them if they look confused. I say, “Can I help you?” or “Would you like eggs?” If they want eggs, I ask, “How would you like them? Fried or boiled?” I always try to speak clearly and be kind.

Sometimes I ask, “Are you enjoying Siem Reap?” Many guests like to talk. I like to hear their stories. When they finish eating, I say, “Thank you. Have a nice day.”

I feel happy when guests smile or say thank you. I want them to have a good morning. I do my best every day to make their breakfast a nice experience.

---

______________________-

---

✅ Vocabulary

1. To smile – to move your mouth up when you are happy 😊
   → Example: I smile when I see the guest.
2. To speak politely – to use kind and respectful words
   → Example: I say “please” and “thank you” to speak politely.
3. To feel welcome – to feel happy and comfortable in a place
   → Example: The guest feels welcome when I smile and help them.
4. To show somebody to a table – to take a guest to a table
   → Example: I say “please follow me” and show the guest to a table.
5. To listen carefully – to hear and think about what someone says
   → Example: I listen carefully when the guest speaks.
6. To remember – to keep something in your mind
   → Example: I remember the guest’s name and drink.
7. A choice – one thing from many options
   → Example: Coffee or tea? That is a choice.
8. To choose – to pick one thing
   → Example: The guest chooses fried eggs.
9. To feel special – to feel important or happy
   → Example: The guest feels special when I remember their coffee.
10. Confused – not sure what to do or where to go 😕
    → Example: The guest is confused at the buffet.
11. Fried eggs – eggs cooked in oil in a pan 🍳
    → Example: The guest wants fried eggs.
12. Boiled eggs – eggs cooked in hot water 🥚
    → Example: Some guests like boiled eggs.
13. To enjoy something – to like something
    → Example: The guest enjoys breakfast.
14. To finish eating – to eat all the food and stop
    → Example: When guests finish eating, I clean the table.
15. A nice experience – a good and happy time
    → Example: I want the guest to have a nice experience.

---

###################

Multiple choice, only one answer correct:

---

1. What is a waiter?
   a) A person who serves food and drinks
   b) A person who cleans the hotel
   c) A person who drives a taxi
2. Who is a guest?
   a) A hotel worker
   b) A visitor or customer in a hotel
   c) A type of food
3. What does smile mean?
   a) To talk loudly
   b) To look happy by moving your mouth up
   c) To close your eyes
4. What does politely mean?
   a) In a kind and respectful way
   b) In a fast and careless way
   c) In a loud and angry way
5. What is a table?
   a) Something you sit on
   b) A kind of food
   c) A piece of furniture where you put food
6. What is coffee?
   a) A cold dessert
   b) A hot drink made from beans
   c) A type of bread
7. What is a buffet?
   a) A meal where you can choose many foods yourself
   b) A place where you sit
   c) A type of hotel room
8. What does confused mean?
   a) Very happy
   b) Very tired
   c) Not sure or not understanding
9. What does help mean?
   a) To ignore someone
   b) To do something to make it easier for someone
   c) To make a mistake
10. What is an egg?
    a) A fruit from a tree
    b) A drink
    c) A food from a chicken
11. What does fried mean?
    a) Cooked in water
    b) Cooked on a grill
    c) Cooked in hot oil or fat
12. What does boiled mean?
    a) Cooked in hot water
    b) Cooked in the oven
    c) Cooked on a grill
13. What does clearly mean?
    a) In a way easy to understand
    b) Quietly
    c) Quickly
14. What is a story?
    a) A place to eat
    b) A thing you tell about something that happened
    c) A type of food
15. What does thank you mean?
    a) A polite way to show you are grateful
    b) A way to say goodbye
    c) A way to show you are happy

---

___________________

1 a 2 b 3 b 4 a 5 c 6 b 7 a 8 c 9 b 10 c 11 c 12 a 13 a 14 b 15 a

##################

---

Gap Fill Exercise:

1. I work as a __________ in a hotel. (waiter / cleaner / driver)
2. Every morning, I greet the __________ with a smile. (waiter / guest / cook)
3. I always try to be polite and speak __________. (quickly / politely / loudly)
4. I show guests to a clean __________ where they can sit. (chair / bed / table)
5. Some guests want coffee; others prefer __________. (juice / tea / water)
6. At the __________, guests can choose many different foods. (room / buffet / menu)
7. If guests look confused, I ask, “Can I __________ you?” (watch / clean / help)
8. I ask guests how they want their eggs: fried or __________? (baked / raw / boiled)
9. When guests smile, I feel happy and __________. (tired / proud / thank you)
10. I always listen carefully to the __________ of the guests. (orders / noises / stories)
11. I say, “Good morning,” __________ to every guest. (loudly / quickly / politely)
12. I like to hear a guest’s __________ about their trip. (menu / table / story)
13. I want to make the guest feel __________ at breakfast. (tired / hungry / welcome)
14. After they finish eating, I say, “__________.” (Goodbye / Sorry / Thank you)
15. My job is to serve food and drinks as a __________. (chef / waiter / cleaner)

---

____________________

1 waiter 2 guest 3 politely 4 table 5 tea 6 buffet 7 help 8 boiled 9 proud 10 stories 11 politely 12 story 13 welcome 14 Thank you 15 waiter

#################

Match word and definition:

---

words

1. waiter
2. guest
3. smile
4. politely
5. table
6. coffee
7. buffet
8. confused
9. help
10. egg
11. fried
12. boiled
13. clearly
14. story
15. thank you

---

definitions

a. not sure or not understanding
b. cooked in hot oil or fat
c. a visitor or customer in a hotel
d. in a kind and respectful way
e. a food from a chicken
f. a polite way to show you are grateful
g. a thing you tell about something that happened
h. a hot drink made from beans
i. a piece of furniture where you put food
j. to do something to make it easier for someone
k. a person who serves food and drinks
l. in a way easy to understand
m. cooked in hot water
n. to look happy by moving your mouth up
o. a meal where you can choose many foods yourself

---

______________________

1 k 2 c 3 n 4 d 5 i 6 h 7 o 8 a 9 j 10 e 11 b 12 m 13 l 14 g 15 f

#################

True or false?

---

1. A waiter serves food and drinks to guests.
2. Coffee is a type of fruit.
3. A buffet is a meal where guests choose their food.
4. Boiled means cooked in hot oil.
5. Politely means to speak in a kind way.
6. A smile shows that someone is happy.
7. Confused means to understand everything clearly.
8. An egg is a drink made from beans.
9. A table is a piece of furniture where you eat.
10. Help means to make things harder for someone.
11. Thank you is a way to say you are grateful.
12. Fried means cooked in hot water.

---

_____________________

True: 1,3,5,6,9,11

###################

Fill in, words below:

1. Every morning, I greet the guests with a big __________ and say, “Good morning!”
2. I always try to speak __________ to make the guests feel welcome at the hotel.
3. When a guest __________ in, I ask if they would like coffee or tea for their breakfast.
4. Some guests like their coffee with milk, and others prefer it black or with __________.
5. I help guests who look __________ by showing them the buffet and explaining the food.
6. If a guest wants eggs, I ask how they would like them cooked, fried or __________.
7. I try to remember the guest’s favorite __________ order if they come again the next day.
8. Sometimes, I ask guests if they are enjoying their time in Siem Reap and __________ carefully.
9. When guests finish eating, I thank them politely and __________ them a nice day.
10. It makes me happy when guests smile or say thank you after I __________ their breakfast.
11. I always keep the tables __________ and ready for new guests to have a good breakfast.
12. My goal is to give every guest a good start to their __________ by serving breakfast with kindness.

____________________

confused – serve – day – smile – breakfast – comes – clean – listen – politely – wish – boiled – sugar

____________________
Correct version:

1. smile

2. politely

3. comes

4. sugar

5. confused

6. boiled

7. breakfast

8. listen

9. wish

10. serve

11. clean

12. day

###############

Sentences got mixed up – find original version:

1. guests I a smile greet with.
2. choose the guests buffet food at.
3. want I they ask if coffee.
4. like boiled some fried or guests eggs.
5. they when guests are help I confused.
6. say after thank I you breakfast.

____________________
Correct versions:

1. I greet guests with a smile.
2. Guests choose food at the buffet.
3. I ask if they want coffee.
4. Some guests like fried or boiled eggs.
5. I help guests when they are confused.
6. I say thank you after breakfast.

################

How I Make Guests Happy at Breakfast

I work as a waiter in a five-star hotel in Siem Reap. Every morning, I help guests who come to have breakfast. I always smile and say, “Good morning!” I speak politely and try to make them feel welcome. I show them to a clean table and ask, “Would you like coffee or tea?”

I listen carefully to what they want. Some guests like their coffee with milk, some with sugar. I try to remember their choice if I see them again the next day. I think this makes them feel special.

At the buffet, I help them if they look confused. I say, “Can I help you?” or “Would you like eggs?” If they want eggs, I ask, “How would you like them? Fried or boiled?” I always try to speak clearly and be kind.

Sometimes I ask, “Are you enjoying Siem Reap?” Many guests like to talk. I like to hear their stories. When they finish eating, I say, “Thank you. Have a nice day.”

I feel happy when guests smile or say thank you. I want them to have a good morning. I do my best every day to make their breakfast a nice experience.

_________________

Chantrea is the waitress who has told you the story about her work above. Now rewrite the story starting with

How Chantrea makes guests happy at breakfast.
She works as a waiter……

und make all changes necessary.

__________________-

---

Chanthea works as a waiter in a five-star hotel in Siem Reap. Every morning, she helps guests who come to have breakfast. She always smiles and says, “Good morning!” She speaks politely and tries to make them feel welcome. She shows them to a clean table and asks, “Would you like coffee or tea?”

She listens carefully to what they want. Some guests like their coffee with milk, some with sugar. She tries to remember their choice if she sees them again the next day. She thinks this makes them feel special.

At the buffet, she helps guests if they look confused. She says, “Can I help you?” or “Would you like eggs?” If they want eggs, she asks, “How would you like them? Fried or boiled?” She always tries to speak clearly and be kind.

Sometimes she asks, “Are you enjoying Siem Reap?” Many guests like to talk. She likes to hear their stories. When they finish eating, she says, “Thank you. Have a nice day.”

She feels happy when guests smile or say thank you. She wants them to have a good morning. She does her best every day to make their breakfast a nice experience.

---

____________________

Rap 1 (click to listen)

Rap 2 (click to listen)

In Siem Reap where dreams seemed far,
A guiding light became their star.
Shinta Mani lends a hand,
To help young hopes rise and stand.

They learn to cook, to greet, to grow,
With tools and skills the world will know.
A bike, a book, a voice to speak,
Support for those once lost and weak.

From village farms to hotel halls,
Each dreamer answers brighter calls.
A future built on care and grace—
New hope for every time and place.

>>>>>>a song (click to listen)

In Siem Reap where hopes run thin,

A light begins to shine within.

The Shinta Mani Foundation stands,

With open hearts and helping hands.

To youth who dream but cannot pay,

They offer paths, a brand-new way.

In kitchens bright and front desks wide,

New futures bloom with skill and pride.

They teach with care, provide with grace—

A bike, a meal, a learning place.

English words and dreams take flight,

From darkest pasts to futures bright.

Micro-loans and business tools,

Replace despair with wiser rules.

Fields once dry now grow and yield,

As knowledge spreads across the field.

Not just a school, but hope’s own stream,

Where young hearts dare to chase a dream.

A better world begins right here,

Where kindness overcomes all fear.

shinta mani rocks

00:10

• Shinta Mani Foundation rocks

A song in honor of the Shinta Mani Foundation team:

Listen to the text:

The Shinta Mani Foundation is a non-profit organization in Cambodia. It started in 2004 and helps people in many ways. One of its most important projects is building houses for poor families in the countryside. These families often live in very bad conditions or have no home at all.

So far, the foundation has already built 123 homes. These houses are simple, but they are safe and strong. They give families a clean and dry place to live. Many people feel happy and safe in their new homes. Some even help with the building, which creates a strong sense of community.

The foundation was started by Mr. Sokoun Chanpreda. His goal is to improve people’s lives, not only by giving them homes but also by creating better opportunities for the future.

When a family receives a new home, it changes their life. Children can sleep well, study, and stay healthy. Parents can work and plan for a better future.

The work of the Shinta Mani Foundation is a great example of how one organization can make a big difference. It does not just build houses—it builds hope and a better tomorrow for many Cambodian families.

---

_______________________

Vocabularies:

• non-profit organization: a group that helps people and does not make money for itself
• in many ways: using different methods or doing different things
• important: something that matters a lot or helps a lot
• a project: a plan or activity to do something helpful or new
• countryside: land outside the city, with villages, farms, and nature
• to live in bad conditions: to live in a place that is not clean or safe
• clean, dry: not dirty and not wet
• to feel safe: to feel that nothing bad will happen
• to create a sense of community: to help people feel they are part of a group
• to improve: to make something better
• to create opportunities: to give people a chance to do better things
• the future: the time that comes after now
• to receive: to get something
• to change life: to make life different, usually better
• to stay healthy: to not get sick; to be well
• to make a difference: to help in a big or good way
• to build hope: to help people believe that things will be better
• a better tomorrow: a good life in the future

---

###############

---

Multiple choice, only one answer correct:

---

1. What is a project?
a) A plan or activity to do something new
b) A type of animal
c) A place to sleep

2. What does to feel safe mean?
a) To feel hungry
b) To feel protected and secure
c) To feel tired

3. What is the countryside?
a) A busy city street
b) Land with farms and nature outside cities
c) A large building

4. What does to improve mean?
a) To stop something
b) To make something better
c) To make something worse

5. What does to create opportunities mean?
a) To give people chances to do better things
b) To break something
c) To close all doors

6. What does to change life mean?
a) To make life different or better
b) To go to sleep early
c) To forget your name

7. What does a non-profit organization do?
a) Makes money by selling products
b) Helps people without making money for itself
c) Plays sports

8. What does clean and dry mean?
a) Dirty and wet
b) Not dirty and not wet
c) Hot and cold

9. What does to receive mean?
a) To jump
b) To run quickly
c) To get something

10. What is a sense of community?
a) Feeling alone
b) Feeling part of a group
c) Cleaning a building

11. What does to build hope mean?
a) To paint a house
b) To help people believe things will get better
c) To write a story

12. What does in many ways mean?
a) Only one way
b) Using different methods
c) Doing nothing

13. What does to stay healthy mean?
a) To eat well and not get sick
b) To sleep all day
c) To stop working

14. What does to make a difference mean?
a) To take a photo
b) To help in a big or good way
c) To break a rule

15. What does the future mean?
a) The time before now
b) The time that comes after now
c) The time when we sleep

16. What does to live in bad conditions mean?
a) To live in a nice hotel
b) To live in a place that is not safe or clean
c) To live in a car

17. What does important mean?
a) Something you eat
b) Something very small
c) Something that matters a lot

18. What does to create a better tomorrow mean?
a) A good life in the future
b) A holiday last year
c) A fun game

---

____________________
Answers
1 a, 2 b, 3 c, 4 b, 5 a, 6 a, 7 b, 8 b, 9 c, 10 b, 11 c, 12 c, 13 a, 14 b, 15 b, 16 c, 17 c, 18 a
###############

Word-definition match exercise:

---

Words:

1. Project
2. Feel safe
3. Countryside
4. Improve
5. Create opportunities
6. Change life
7. Non-profit organization
8. Clean and dry
9. Receive
10. Sense of community
11. Build hope
12. In many ways
13. Stay healthy
14. Make a difference
15. Future
16. Live in bad conditions
17. Important
18. Create a better tomorrow

Definitions:

a) To feel protected and secure
b) Using different methods or doing different things
c) To live in a place that is not safe or clean
d) To get something
e) To help people believe things will get better
f) Land with farms and nature outside cities
g) To make life different or better
h) To give people chances to do better things
i) To make something better
j) An organization that helps people without making money for itself
k) To eat well and not get sick
l) To help in a big or good way
m) A good life in the future
n) To feel alone
o) To take a photo
p) A plan or activity to do something new
q) Feeling part of a group
r) The time that comes after now

---

____________________

---

1 p, 2 a, 3 f, 4 i, 5 h, 6 g, 7 j, 8 b, 9 d, 10 q,
11 e, 12 b, 13 k, 14 l, 15 r, 16 c, 17 n, 18 m
###############

True, false

---

1. A non-profit organization makes money for itself.
2. The countryside is land with farms and villages outside cities.
3. To feel safe means to feel worried and scared.
4. A project is a plan to do something new or helpful.
5. To improve means to make something worse.
6. Clean and dry means not dirty and not wet.
7. To receive means to give something to someone else.
8. Creating opportunities means giving people chances to do better things.
9. To stay healthy means to eat well and not get sick.
10. Living in bad conditions means living in a safe and clean place.
11. Building hope helps people believe things will get better.
12. The future is the time before now.

---

___________________

True: 2,4,6,8,9,11
#################

Fill in, words below:

---

1. A project can help people live better __________.
2. Non-profit groups work to help others, not earn __________
3. Some people live in places that are not __________.
4. The countryside has __________, trees, and small villages.
5. A strong community makes people feel __________ and connected.
6. Helping others can __________ a better future.
7. Some people need clean and dry homes to stay __________
8. A small __________ can make a big difference.
9. People feel hope when they see __________ things coming.
10. Many people work hard to improve [make better] their __________.
11. Children need safe places to grow and __________.
12. A better tomorrow starts with helping __________.

______________

good – lives – today – safe – healthy. – learn – clean – communities – money. – change – create – farms

_________________

1. lives

2. money.

3. clean

4. farms

5. safe

6. create

7. healthy.

8. change

9. good

10. communities

11. learn

12. today

################

---

Match the beginnings (1–10) with the correct endings (A–J)
NOT EASY:

Beginnings:

1. A non-profit group
2. People feel safe
3. A project can
4. The countryside is
5. Clean homes help
6. A sense of community
7. We can make a difference
8. Some people live
9. Hope helps people
10. The future is

Endings :

A. when they feel protected.
B. a place with farms and small villages.
C. believe things will get better.
D. by helping other people.
E. people stay healthy.
F. helps people feel connected.
G. helps people in need.
H. in dirty and unsafe places.
I. help a community grow.
J. the time after today.

---

__________________

Answers:
1 G, 2 A, 3 I, 4 B, 5 E, 6 F, 7 D, 8 H, 9 C, 10 J

#############

Interview with a representative o f the Shinta Mani Foundation, fill in, words below:

Interviewer: Hello! Can you tell us about your foundation?

Representative: Yes, our foundation is a non-profit group. We help people in need.

---

1. What does your foundation do?
We help people live in better and safer __________.

2. Who do you help?
We help families who live in __________ conditions.

3. How do you help them?
We build projects to give them clean and __________homes.

4. Do you make money from this work?
No, we do not make money. We just want to __________.

5. Where do you work?
We work in the __________ and small towns.

6. Why is clean and dry important?
It helps people stay __________ and feel safe.

7. What is a “sense of community”?
It means people feel they are __________ of a group.

8. Can small projects make a big difference?
Yes! Even small help can __________ someone’s life.

9. What do you mean by “a better tomorrow”?
We want people to have __________ and a good future.

10. How can others help your foundation?
They can join our projects or __________ support to families.

---

_____________________

healthy – hope – help – part – conditions – give – bad – change – countryside – dry

_____________________
Answers:

1. conditions

2. bad

3. dry

4. help

5. countryside

6. healthy

7. part

8. change

9. hope

10. give

#################

I work for a non-profit foundation. Every day, I help people who live in bad conditions. In the morning, I visit families in the countryside. I talk to them and listen to their needs. Then, I plan small projects with my team. We try to build clean and dry homes. Sometimes we bring clothes or school things for children. I write reports and call other people who want to help. My work is not easy, but I like it. I feel happy when people smile. I know I make a difference. I want to help build a better tomorrow.
_________________

Rewrite the story in the 3rd person singular present simple, start with

He works for a non-profit…………

and make all changes necessary.
__________________

Correct version:

He works for a non-profit foundation. Every day, he helps people who live in bad conditions. In the morning, he visits families in the countryside. He talks to them and listens to their needs. Then, he plans small projects with his team. They try to build clean and dry homes. Sometimes they bring clothes or school things for children. He writes reports and calls other people who want to help. His work is not easy, but he likes it. He feels happy when people smile. He knows he makes a difference. He wants to help build a better tomorrow.

• making young people feel confident and ready for their future.

---

A university and a community organization work together to help young people. They want to give students good education and teach important life skills. These skills help students make good decisions and prepare for their future.

People from the university visit the community organization to talk with the students. They give advice about how to think clearly, communicate well, and plan goals. This helps the students to be ready for college and work.

The university shares knowledge and helps with training. The community organization gives a place where students can learn and practice new skills. Both groups support each other to make a positive difference in young people’s lives.

They want to keep working together in the future. They plan to do more workshops, talks, and mentoring sessions. Sometimes, they may offer internships or scholarships to help students more.

This cooperation helps young people feel confident and ready for their future. It shows how schools and community groups can join hands to support education and personal growth. Together, they help young people build better lives.

---

_______________________

Vocabulary:

---

Cooperation
Working together with other people.

Community
A group of people who live or work near each other.

Confident
Feeling sure about yourself.

Education
Learning at school or from teachers.

Skills
Things you can do well.

A decision
Choosing what to do.

To prepare for the future
Getting ready for what will happen later.

To give advice
To help someone by telling them what to do.

To think clearly
To understand and decide without confusion.

To communicate
To talk or share ideas with others.

A goal
Something you want to do or achieve.

To share knowledge
To give information or teach others.

To practice
To do something many times to get better.

To support
To help someone.

A difference in life
A change that makes life better.

A workshop
A class where you learn by doing.

A talk
Someone speaking to teach or explain something.

A mentoring session
A meeting where an older person helps and advises a younger person.

An internship
A short job to learn work skills.

A scholarship
Money to help pay for school or study.

To join hands
To work together with other people.

Personal growth
Getting better and learning new things about yourself.

---

###################

Multiple-choice test – one answer correct:

---

1. What is “cooperation”?
a) Working together with others
b) Working alone
c) Playing games

2. What is a “community”?
a) A single person
b) A group of people who live or work near each other
c) A city far away

3. What does “confident” mean?
a) Feeling tired
b) Feeling unsure about yourself
c) Feeling sure about yourself

4. What is “education”?
a) Learning at school or from teachers
b) Sleeping at home
c) Eating food

5. What are “skills”?
a) Things you can do well
b) Things you don’t like
c) Things you buy

6. What is “a decision”?
a) Doing nothing
b) Choosing what to do
c) Sleeping

7. What does “to prepare for the future” mean?
a) Getting ready for what will happen later
b) Forgetting what to do
c) Watching TV

8. What does “to give advice” mean?
a) To help someone by telling what to do
b) To ignore someone
c) To ask questions

9. What does “to think clearly” mean?
a) To talk loudly
b) To be very tired
c) To decide without confusion

10. What does “to communicate” mean?
a) To keep secrets
b) To share ideas with others
c) To run fast

11. What is “a goal”?
a) Something you want to do or achieve
b) Something you want to eat
c) Something you want to forget

12. What does “to share knowledge” mean?
a) To play games with friends
b) To keep information only to yourself
c) To teach others or give information

13. What does “to practice” mean?
a) To sleep all day
b) To do something many times to get better
c) To do something once and stop

14. What does “to support” mean?
a) To leave someone
b) To help someone
c) To ignore someone

15. What is “a difference in life”?
a) A day without school
b) A change that makes life better
c) A place far away

16. What is “a workshop”?
a) A class where you learn by doing
b) A park to play
c) A place to watch movies

17. What is “a talk”?
a) Someone running
b) Someone speaking to teach or explain
c) Someone singing a song

18. What is “a mentoring session”?
a) A meeting where an older person helps a younger person
b) A sports game
c) A party with friends

19. What is “an internship”?
a) A short job to learn work skills
b) A holiday trip
c) A movie to watch

20. What is “a scholarship”?
a) Money to buy clothes
b) Money to help pay for school or study
c) Money to buy food

21. What does “to join hands” mean?
a) To work together with other people
b) To fight with others
c) To run alone

22. What is “personal growth”?
a) Getting better and learning new things about yourself
b) Playing games all day
c) Staying the same all the time

---

_______________________
Answers:
1 a 2 b 3 c 4 a 5 a 6 b 7 a 8 a 9 c 10 b 11 a
12 c 13 b 14 b 15 b 16 a 17 b 18 a 19 a 20 b 21 a 22 a

###############

Gap-fill test, one answer correct:

---

1. Cooperation means working __________ with others. (together / alone / slowly)
2. A community is a group of people who live __________ each other. (far / near / inside)
3. If you feel confident, you feel __________ about yourself. (afraid / sure / sad)
4. Education happens at __________ or from teachers. (school / home / market)
5. Skills are things you can do __________. (badly / well / never)
6. A decision is when you choose what to __________. (eat / do / sleep)
7. To prepare for the future means to get ready for what will __________ later. (stop / happen / fall)
8. To give advice means to help someone by telling what to __________. (buy / do / run)
9. To think clearly means to decide without __________. (noise / confusion / time)
10. To communicate means to share ideas with __________. (yourself / others / animals)
11. A goal is something you want to __________ or do. (forget / have / achieve)
12. To share knowledge means to __________ what you know with others. (keep / teach / hide)
13. To practice means to do something many times to get __________. (tired / better / lost)
14. To support someone means to help or __________ them. (leave / help / ignore)
15. An internship is a short job to learn __________ skills. (play / work / sleep)

---

Answers:
1 together
2 near
3 sure
4 school
5 badly
6 do
7 happen
8 run
9 confusion
10 others
11 achieve
12 teach
13 lost
14 help
15 sleep

---

################

True or false?

1. The visit gives students advice to improve their life skills.
2. No students join the visit.
3. The cooperation helps students make good decisions for their future.
4. Only teachers attend the visit.
5. Students receive practical help during the visit.
6. The visit comes from a partner university.
7. The visit does not inspire the students.
8. Students learn how to prepare for their future during the visit.
9. The cooperation focuses only on sports and games.
10. Clear thinking is part of the lessons in the visit.
11. Students share what they learn with others.
12. The cooperation gives only money for studies.
13. The visit supports students’ personal growth.
14. No talks or mentoring sessions happen during the visit.
15. The cooperation helps students improve their communication skills.

_______________
True: 1, 3, 5, 6, 8, 10, 11, 13, 15
#################

Match word/s and definition:

Words:

1. cooperation
2. community
3. confident
4. education
5. skills
6. decision
7. prepare for the future
8. give advice
9. think clearly
10. communicate
11. goal
12. share knowledge
13. practice
14. support
15. difference
16. workshop
17. talk
18. mentoring session

Definitions:

a. to help someone or give help
b. a group of people living or working together
c. to get ready for what will happen later
d. to do something many times to improve
e. a meeting to learn or do a particular activity
f. to say or show ideas to others
g. the ability to do something well
h. to give ideas to help someone make a choice
i. to speak with someone to give advice or information
j. being sure about yourself
k. a choice you make
l. to work with others for a common purpose
m. to teach or tell others what you know
n. something you want to achieve
o. to understand and decide without confusion
p. a talk where an experienced person helps another
q. a change that affects life
r. the process of learning at school or elsewhere

________________

Answers: 1 l 2 b 3 j 4 r 5 g 6 k 7 c 8 h
9 o 10 f 11 n 12 m 13 d 14 a
15 q 16 e 17 i 18 p

#############

Which goes with which?

Sentence starts:

1. Cooperation helps students …
2. A community is …
3. Giving advice means …
4. Students learn skills to …
5. To prepare for the future means …
6. A decision is …
7. To think clearly helps you …
8. Sharing knowledge means …
9. Support means …
10. A workshop is …

Sentence endings:

a. a meeting to learn new things.
b. a place where people live or work together.
c. to get ready for what will happen later.
d. to help someone.
e. to tell others what you know.
f. to understand and decide well.
g. to learn important life skills.
h. to help people grow and improve.
i. to work well with others.
j. to make good choices.

___________________
Answers: 1 i 2 b 3 d 4 g 5 c 6 j 7 f 8 e 9 h 10 a

####################

Fill in, words below:

1. Students visit the university to learn new __________.
2. The visit helps students __________ good decisions.
3. __________give advice to the students.
4. Students __________ thinking clearly.
5. The cooperation helps ___________ prepare for the future.
6. Students share _________ with each other.
7. The community __________ learning and growth.
8. Students feel __________ after the visit.
9. The workshop __________ important life skills.
10. A talk helps students understand their __________.
11. The mentoring session gives personal __________.
12. Students join hands to work __________

_________________

supports – skills – together – teachers – teaches – students – help – goals – make – confident – knowledge – practice

_________________

Correct answers:

1. skills

2. make

3. teachers

4. practice

5. students

6. knowledge

7. supports

8. confident

9. teaches

10. goals

11. help

12. together.

#################

At the meeting, I learn many important life skills. I get advice that helps me make good decisions. I learn how to think clearly and stay confident. I practice sharing my ideas with others. The workshops teach me how to work well with people. The talks help me understand my goals. I also get support to grow and prepare for my future. This meeting helps me feel ready and strong for what comes next in my life.

______________

Rewrite the story, starting with

At the meeting, he learns…..

and make all changes necessary.

________________

At the meeting, he learns many important life skills. He gets advice that helps him make good decisions. He learns how to think clearly and stay confident. He practices sharing his ideas with others. The workshops teach him how to work well with people. The talks help him understand his goals. He also gets support to grow and prepare for his future. This meeting helps him feel ready and strong for what comes next in his life.

################

Complete, fill in:
meeting – skills – teach – well – mentors – goal – good – after – grow

---

1. Q: Do you like the meeting?
A: Yes, I like the meeting very much.

2. Q: What do you learn at the meeting?
A: I learn important life __________.

3. Q: Who gives you advice?
A: The teachers and __________ give me advice.

4. Q: How does the advice help you?
A: It helps me make __________ decisions.

5. Q: What do you practice at the __________?
A: I practice thinking clearly and sharing knowledge.

6. Q: Do you feel more confident _________ the meeting?
A: Yes, I feel more confident.

7. Q: What do workshops do?
A: Workshops __________ me new skills.

8. Q: How does the community help you?
A: The community supports me to ___________ and learn.

9. Q: What is your goal after the meeting?
A: My __________ is to prepare for the future.

10. Q: Do you think cooperation is important?
A: Yes, cooperation helps me work __________ with others.

---

____________________

Correct version:

---

1. Q: Do you like the meeting?
A: Yes, I like the meeting very much.

2. Q: What do you learn at the meeting?
A: I learn important life skills.

3. Q: Who gives you advice?
A: The teachers and mentors give me advice.

4. Q: How does the advice help you?
A: It helps me make good decisions.

5. Q: What do you practice at the meeting?
A: I practice thinking clearly and sharing knowledge.

6. Q: Do you feel more confident after the meeting?
A: Yes, I feel more confident.

7. Q: What do workshops do?
A: Workshops teach me new skills.

8. Q: How does the community help you?
A: The community supports me to grow and learn.

9. Q: What is your goal after the meeting?
A: My goal is to prepare for the future.

10. Q: Do you think cooperation is important?
A: Yes, cooperation helps me work well with others.

---

################

– some important points ,
e.g. Preah Dak Community Experience, a great project

---

1. Real Experience
   Show the real life of people in the countryside. Let tourists meet local people in their homes and villages, not in places made to look special.
2. Work with the Community
   Work together with local people to plan and run the tours. This helps local families and gives them extra income. You can also support village projects.
3. Daily Activities
   Let tourists join in everyday life. They can visit local markets, help with farming, try making crafts, or eat meals with local families.
4. Learn About Culture
   Help tourists learn about Cambodian culture. They can visit pagodas, watch or join ceremonies, and enjoy traditional music or dancing.
5. Teach About the Countryside
   Tour guides should talk about Cambodian history, farming, and how people live. They should be ready to answer questions.
6. Be a Good Tourist
   Ask tourists to respect nature, local people, and traditions. They should not take or damage anything and should always be polite.
7. Speak Clearly
   Tour guides should speak English or the language of the visitors. Good speaking helps tourists feel happy and understand everything.
8. Safety and Comfort
   Keep tourists safe and comfortable. Give easy instructions, especially for new or unusual activities.
9. Think About the Future
   Make sure the tours do not hurt nature or village life. Try to help the community and protect the culture for the future.

---

_____________________

Vocabulary:

---

1. to offer a tour – to give people the chance to go on a trip or visit a place with a guide.

2. countryside – land outside the city with farms, fields, and small villages.

3. an experience – something you do or see that helps you learn or remember.

4. local people – the people who live in a place.

5. a village – a small group of houses where people live, smaller than a town.

6. a community – a group of people living in the same place or area.

7. to run a tour – to plan and guide a trip for visitors.

8. an income – money you get from working or selling something.

9. to support – to help someone or something.

10. an activity – something people do for fun or learning.

11. to join – to take part in something.

12. farming – working with animals or plants to get food.

13. to make crafts – to create things with your hands, like baskets or clothes.

14. a meal – food you eat at one time (for example, lunch or dinner).

15. to watch a ceremony – to look at a special event like a wedding or religious activity.

16. to answer a question – to say something when someone asks you something.

17. to respect nature – to care for the earth, animals, and plants.

18. to damage – to break or hurt something.

19. to be polite – to be nice and show good manners.

20. to feel happy – to have a good feeling or be glad.

21. safety – being free from danger or harm.

22. comfort – feeling good, warm, or relaxed.

23. easy instructions – simple steps that are not hard to follow.

24. to hurt somebody – to cause pain or injury to someone.

25. to protect something – to keep something safe from harm.

---

################

Multiple-choice test, one answer correct

---

1. What does to offer a tour mean?
a) To give people the chance to go on a trip with a guide
b) To buy food for a visitor
c) To take care of a hotel room

2. What is the countryside?
a) A place with many big shops
b) A busy street in a city
c) A quiet place with farms and small villages

3. What is an experience?
a) A food you eat once
b) A thing you buy at the market
c) Something you do and learn from

4. Who are local people?
a) People who come from other countries
b) People who live in the area
c) People who teach in schools

5. What is a village?
a) A large town with many buses
b) A place with many tall buildings
c) A small group of homes in the countryside

6. What does a community mean?
a) A group of people living in the same area
b) A meal eaten in a restaurant
c) A sport you play with friends

7. What does it mean to run a tour?
a) To sleep during the day
b) To organize and lead a visit for people
c) To write about a place

8. What is an income?
a) A letter from a friend
b) A gift from a tourist
c) Money earned from work

9. What does to support mean?
a) To help someone or a group
b) To clean a house
c) To sell drinks to visitors

10. What is an activity?
a) Something you do like making or learning
b) A shop where people buy clothes
c) A car for driving tourists

11. What does to join mean?
a) To leave early
b) To become part of a group or activity
c) To sit and wait

12. What is farming?
a) Working with animals and crops
b) Eating food with a family
c) Drawing pictures of trees

13. What does to make crafts mean?
a) To talk to a group of people
b) To build houses with machines
c) To create things with your hands

14. What is a meal?
a) A plan for traveling
b) Food you eat at one time
c) A tool for farming

15. What does to watch a ceremony mean?
a) To look at a special event
b) To cook a traditional food
c) To clean a village

16. What does to answer a question mean?
a) To say something after someone asks
b) To sit in a group
c) To wait for a guide

17. What does to respect nature mean?
a) To throw trash on the ground
b) To keep the environment clean
c) To take photos of animals

18. What does to damage mean?
a) To break or hurt something
b) To fix something
c) To share something

19. What does to be polite mean?
a) To speak nicely and show good manners
b) To walk slowly in the sun
c) To run through a village

20. What does to feel happy mean?
a) To cry a lot
b) To feel tired after walking
c) To enjoy and smile

21. What is safety?
a) A way to make friends
b) Being away from danger
c) Having a job

22. What is comfort?
a) Feeling good and relaxed
b) Getting ready to travel
c) Playing a game with others

23. What are easy instructions?
a) Steps that are simple to follow
b) Questions about a place
c) A short story about a person

24. What does to hurt somebody mean?
a) To make someone feel better
b) To cause pain
c) To give someone a tour

25. What does to protect something mean?
a) To break it by mistake
b) To give it away
c) To keep it safe

---

____________________

1a 2c 3c 4b 5c 6a 7b 8c 9a 10a 11b
12a 13c 14b 15a 16a 17b 18a 19a
20c 21b 22a 23a 24b 25c

###################

Gap-fill exercise, one answer correct only

---

1. The group leader was proud to __________ the village tour.
   a) run
   b) join
   c) answer
2. The villagers cook a meal and __________ it with guests.
   a) join
   b) run
   c) share
3. Visitors can __________ a traditional ceremony if they want.
   a) feel
   b) watch
   c) protect
4. The local people like to __________ crafts to sell at the market.
   a) comfort
   b) run
   c) make
5. The guide gave clear and __________ instructions.
   a) hurt
   b) easy
   c) damage
6. The guide answered every __________ from the tourists.
   a) join
   b) activity
   c) question
7. You must never __________ anyone during the tour.
   a) answer
   b) hurt
   c) join
8. Visitors should __________ nature and local animals.
   a) protect
   b) hurt
   c) support
9. The villagers earn an __________ from the tours.
   a) income
   b) experience
   c) comfort
10. Tour guides need to __________ local customs carefully.
    a) answer
    b) respect
    c) join
11. The village is a small __________ where many families live.
    a) community
    b) countryside
    c) village
12. The children joined a fun __________ with the farmers.
    a) village
    b) meal
    c) activity
13. The family offered us a delicious home-cooked __________.
    a) answer
    b) income
    c) meal
14. The goal is to __________ nature and not cause harm.
    a) protect
    b) watch
    c) damage
15. The guide showed how to __________ baskets made of bamboo.
    a) protect
    b) run
    c) make
16. The guide is responsible for the visitors’ __________ and comfort.
    a) farming
    b) damage
    c) safety
17. Tourists feel __________ after spending time with villagers.
    a) hurt
    b) happy
    c) watch
18. The village __________ helps everyone to work together.
    a) community
    b) experience
    c) farming
19. The children enjoyed the farming __________ very much.
    a) income
    b) meal
    c) activity
20. The guide gave __________ instructions before starting the activity.
    a) farming
    b) easy
    c) protect
21. We want to __________ tours that show real village life.
    a) respect
    b) offer
    c) hurt
22. The tour helps the local __________ by giving money and work.
    a) farming
    b) answer
    c) community
23. The village is in the quiet __________ of Cambodia.
    a) countryside
    b) answer
    c) community
24. You can __________ a farm activity like planting rice.
    a) join
    b) protect
    c) support
25. Please be __________ when you visit local families.
    a) feel
    b) answer
    c) polite

---

_____________________________

1 a, 2 c, 3 b, 4 c, 5 b, 6 c, 7 b, 8 a, 9 a,
10 b, 11 a, 12 c, 13 c, 14 a, 15 c, 16 c, 17 b, 18 a,
19 c, 20 b, 21 b, 22 c, 23 a, 24 a, 25 c

###############

True or false statements:

1. The tours help local communities earn income.
2. Tour guides should avoid answering tourists’ questions.
3. Visitors can watch traditional ceremonies during the tours.
4. It is important to protect nature and not cause damage.
5. Tourists should be polite when visiting local families.
6. The village tours show fake and staged scenarios.
7. Tour guides do not need to speak English.
8. Comfort and safety are important for tourists on the tours.
9. The tours do not help the local economy.
10. Visitors can join farming activities in the countryside.
11. Tour guides should give easy instructions for activities.
12. Tourists should disrespect local customs to learn more.
13. The tours allow tourists to learn about Cambodian culture.
14. Visitors should try to hurt animals to protect them.
15. The tours are planned with the help of the local community
    
    _________________________

True: 1,3,4,5,8,10,11,13,15

#######################

Match the word to its definition:

Words:

1. Community
2. Activity
3. Income
4. Polite
5. Comfort
6. Experience
7. Village
8. Protect
9. Safety
10. Respect
11. Farming
12. Tradition
13. Guide
14. Ceremony
15. Craft
16. Support
17. Nature
18. Instruction#

Definitions:

a) A small group of houses in the countryside
b) To keep someone or something safe from harm
c) The natural world, including plants and animals
d) A task or event that people do for fun or learning
e) Showing good manners toward others
f) Help or assistance given to someone or something
g) Money earned from work or business
h) A person who helps others understand or do something
i) Rules or directions given to explain how to do something
j) The way of life or customs passed down from older generations
k) A special event or celebration with rituals
l) A handmade object made with skill
m) The feeling of being relaxed and free from pain
n) The act of growing crops and raising animals for food
o) The act of honoring or valuing someone or something
p) The feeling or knowledge gained from doing something
q) Being free from danger or harm
r) A group of people living in the same area

_______________________

Answers:

1 r, 2 d, 3 g, 4 e, 5 m, 6 p, 7 a, 8 b, 9 q, 10 o,
11 n, 12 j, 13 h, 14 k, 15 l, 16 f, 17 c, 18 i#

#################

Fill in, words below:

1. The tour shows the life of __________ people.
2. Visitors join activities in the __________
3. Tour __________ answer questions in English.
4. People make crafts in the __________.
5. Tourists watch a ceremony in the __________.
6. The __________ supports the local community.
7. Visitors __________ a meal with local families.
8. It is important to respect __________
9. Safety and comfort are __________ on tours.
10. The __________ helps to run the tour.
11. Visitors __________ about farming and crafts.
12. Tourists must be __________ and kind.

________________

community – guides – eat – local – polite – pagoda – village – nature.- learn – important – tour – countryside

________________

1. local

2. village

3. guides

4. countryside

5. pagoda

6. tour

7. eat

8. nature.

9. important

10. community

11. learn

12. polite

##################

You talk to Thorn Bun Thoeng, who offers the Preah Dak Village Experience tour; he has got lots of useful information on that topic – complete, words below:

1. What is the tour about?

• It shows local people and their life in the __________.

2. Who do you work with?

• We work with the village __________ and local families.

3. What activities do tourists do?

• Tourists join farming, make __________, and visit markets.

4. Can tourists eat local food?

• Yes, tourists eat meals with local __________.

5. Why is respect important?

• Respect keeps traditions safe and makes __________ happy.

6. Do guides speak English?

• Yes, guides speak English to _________ tourists understand.

7. How do you keep tourists safe?

• We give clear __________ and watch activities carefully.

8. What should tourists not do?

• Tourists should not hurt people, animals, or __________

9. Are tours fake [not real or not true]or real?

• Tours are real, not __________ or staged.

10. How does the village benefit [something good that you get from something]?

• The village earns __________ and support from tours.

11. Can tourists watch ceremonies?

• Yes, tourists watch local ceremonies like in _________.

12. What is comfort on a tour?

• Comfort means feeling __________ and relaxed during the tour.

13. Who answers questions?

• The tour guide __________ questions from tourists.

14. Why is language important?

• Language helps tourists __________ and enjoy the tour.

15. What is responsible tourism?

• It means __________ the village and respecting local customs.

________________

understand – money – village – answers – help – pagodas – families – fake – helping – people – safe – nature. – crafts – instructions

________________

1. village

2. community

3. crafts

4. families

5. people

6. help

7. instructions

8. nature.

9. fake

10. money

11. pagodas

12. safe

13. answers

14. understand

15. helping

###############

A tour-guide:

I start the tour by going to the local market. I see fresh fruits and vegetables there. Then, I visit a farm where I help with farming activities like planting or picking crops. After that, I go to a family home and eat a home-cooked meal with them. I watch a traditional ceremony at the village pagoda. I listen to stories about local customs and ask questions when I want. I feel safe and comfortable during the tour. This tour shows real village life and how local people live.

Rewrite the story, starting with

He starts the tour by going to….

and make all chages necessary!

________________

Correct version:

He starts the tour by going to the local market. He sees fresh fruits and vegetables there. Then, he visits a farm where he helps with farming activities like planting or picking crops. After that, he goes to a family home and eats a home-cooked meal with them. He watches a traditional ceremony at the village pagoda. He listens to stories about local customs and asks questions when he wants. He feels safe and comfortable during the tour. This tour shows real village life and how local people live.

• before Pov received support, life was a daily struggle.

Pov lives in a small village in Cambodia. He has a wife and two children. His wife waits for a baby. Life is hard. Pov has no job. He has no money. He feels worried and sad. He wants to help his family, but he does not know how.

Then, the Shinta Mani Foundation gives him a small loan. He does not pay interest. Pov feels happy. He starts a small business. He sells dried fish.

Every day, Pov works hard. He buys fish. He cleans the fish. He dries the fish in the sun. Then he goes to the market. Many people like his fish. Some shops ask for big orders. His business grows.

Now, Pov makes money. He builds a strong house for his family. They feel safe. He buys a tuk-tuk. He uses it for work. He also drives his children to school.

Pov feels proud. He helps his family. He has a job. He has a good home. He smiles more. He feels strong. His wife is happy. His children are happy. Pov has hope. He makes his life better, step by step.
___________________

Vocabularies:

---

1. to receive support – to get help
2. a struggle – something that is very hard to do
3. to wait for a baby – to be pregnant (a baby is growing inside the mother)
4. to feel worried – to think something bad may happen
5. to be sad – to feel not happy
6. a loan – money someone gives you, and you give it back later
7. to pay interest – to pay extra money for a loan
8. dried fish – fish with no water inside, kept in the sun to make it dry
9. to clean something – to make something not dirty
10. to dry something – to take water away from something
11. a big order – when a person or shop asks for many things to buy
12. to grow – to become bigger or better
13. to make money – to get money from working
14. to feel safe – to feel okay and not in danger
15. to feel proud – to feel good about what you do
16. to smile – to move your mouth to show you are happy
17. to have hope – to believe something good can happen
18. step by step – slowly, one part at a time

---

##################

Multiple-choice test, one answer correct:

1. What does „to smile“ mean?
A. to jump
B. to run
C. to show you are happy with your mouth

2. What does „to feel proud“ mean?
A. to feel good about what you do
B. to feel sick
C. to feel bored

3. What does „to dry something“ mean?
A. to cut it
B. to take water away
C. to make it wet

4. What is „support“?
A. a story
B. help from someone
C. a school

5. What does „to wait for a baby“ mean?
A. to cry for a baby
B. to want a baby
C. to be pregnant

6. What does „to feel safe“ mean?
A. to feel cold
B. to feel tired
C. to feel okay and not in danger

7. What does „to pay interest“ mean?
A. to pay extra money on a loan
B. to get free money
C. to read a book

8. What does „step by step“ mean?
A. very fast
B. without shoes
C. slowly, one part at a time

9. What does „to feel worried“ mean?
A. to think something bad may happen
B. to sleep
C. to be tired

10. What is „a big order“?
A. a short walk
B. one small thing
C. when someone wants many things

11. What does „to grow“ mean?
A. to become bigger
B. to go away
C. to play outside

12. What does „to clean something“ mean?
A. to make something big
B. to hide something
C. to make something not dirty

13. What is „dried fish“?
A. fish in the river
B. fish that sings
C. fish with no water inside

14. What does „to be sad“ mean?
A. to be loud
B. to dance
C. to feel not happy

15. What does „to make money“ mean?
A. to lose money
B. to give money
C. to get money from work

16. What does „to receive support“ mean?
A. to read a letter
B. to get help
C. to give a gift

17. What is „a loan“?
A. a kind of food
B. money you get and give back later
C. a tool

18. What is „a struggle“?
A. something you buy
B. something that is very hard
C. something that is easy

---

_____________________

1 C, 2 A, 3 B, 4 B, 5 C, 6 C, 7 A, 8 C, 9 A,
10 C, 11 A, 12 C, 13 C, 14 C, 15 C, 16 B, 17 B, 18 B
##################

Gap-fill test, one answer correct:

---

---

1. She feels ______ because she is safe at home. (cold, tired, safe)
2. I ______ clean my hands before I eat. (must, can, will)
3. The family buys a ______ to take the children to school. (car, bike, tuk-tuk)
4. I want to ______ money to buy toys. (make, break, run)
5. Pov takes a ______ from the bank to start a business. (house, loan, car)
6. I ______ sad when I lose my toy. (dance, sing, feel)
7. When it rains, clothes take time to ______. (play, swim, dry)
8. You pay ______ on money you borrow from the bank. (food, interest, water)
9. She needs to ______ her room every day. (eat, clean, sleep)
10. I ______ smile when I am happy. (will, do, can)
11. The baby smiles when she is ______. (tired, happy, sad)
12. The plant ______ bigger every day. (eats, sleeps, grows)
13. I ______ for my baby to be born. (run, wait, jump)
14. A ______ order means someone buys many things. (small, long, big)
15. I ______ support from my teacher with my homework. (drink, wash, receive)
16. He ______ safe at home with his family. (runs, cooks, feels)
17. A struggle is something that is very ______. (fast, easy, hard)
18. The man pays ______ for borrowing money. (water, interest, food)
19. We get ______ from our friends when we need help. (sleep, support, water)
20. I ______ clean my room before I sleep. (can, must, will)
21. We take the bus step by ______ to get to school. (jump, run, step)
22. She ______ proud when she finishes her work. (jumps, feels, walks)
23. A ______ is money you borrow and give back later. (loan, car, phone)
24. I ______ worried when I don’t find my keys. (write, feel, dance)
25. It is hard work. It is a big ______. (game, party, struggle)

---

_____________________

Answers:

1 safe, 2 must, 3 tuk-tuk, 4 make, 5 loan, 6 feel, 7 dry, 8 interest, 9 clean, 10 will, 11 happy, 12 grows, 13 wait, 14 big, 15 receive, 16 feels, 17 hard, 18 interest, 19 support, 20 can, 21 step, 22 feels, 23 loan, 24 feel, 25 struggle
###############

---

Match the word to its correct definition

Words:

1. loan
2. interest
3. support
4. struggle
5. worried
6. sad
7. dried fish
8. clean
9. dry
10. big order
11. grow
12. make money
13. safe
14. proud
15. smile
16. hope
17. wait
18. step by step
19. baby
20. tuk-tuk

Definitions:

A. A small vehicle used for transport
B. To feel unhappy
C. To become bigger
D. To give help to someone
E. To remove dirt
F. To borrow money that you must pay back
G. To look happy with your mouth turned up
H. To have patience before something happens
I. Fish that has no water inside because it dries
J. To produce money by working or selling
K. Feeling nervous about something bad
L. To be safe from danger or harm
M. A young child who is not yet able to walk
N. Something that you buy in large amounts
O. To lose water or become not wet
P. To feel good about what you do or have
Q. A hard time or difficulty doing something
R. To wait and do things slowly, one after another
S. The money you pay to borrow money
T. To move your foot in walking

---

_____________________

1 F, 2 S, 3 D, 4 Q, 5 K, 6 B, 7 I, 8 E, 9 O, 10 N,
11 C, 12 J, 13 L, 14 P, 15 G, 16 H, 17 H, 18 R, 19 M, 20 A
################

Fill in, words below:

1. Pov has a small __________ with children.
2. He is __________ for a new baby to come.
3. Pov does not have a stable __________ now.
4. Life is very _________ for Pov every day.
5. He feels worried about the __________.
6. Pov gets a __________ without paying interest.
7. The loan helps him _________ a new business.
8. Pov dries fish to __________ in the market.
9. He cleans and __________the fish carefully.
10. Many people buy his __________ fish every week.
11. Pov works hard and makes more __________ now.
12. With money, Pov builds a safe _________ house.
13. He also __________ a tuk-tuk for his family.
14. Pov __________the tuk-tuk to go to work.
15. He __________ his children to school every day safely.

______________________

uses – start – family – dries – hard – takes – dried – waiting – money – job – new – future – buys – sell – loan

______________________

1. family

2. waiting

3. job

4. hard

5. future

6. loan

7. start

8. sell

9. dries

10. dried

11. money

12. new

13. buys

14. uses

15. takes
###################

True or false?

1. Pov has a baby already.
2. Pov does not have a job at first.
3. Pov gets a loan with a lot of interest.
4. Pov starts a dried fish business.
5. Pov cleans fish before he dries them.
6. Many people buy Pov’s fish now.
7. Pov’s business does not grow.
8. Pov builds a new house for his family.
9. Pov buys a car to go to work.
10. Pov uses a tuk-tuk to take his children to school.
11. Pov feels safe at home.
12. Pov does not make money from his business.

__________________

True: 2, 4, 5, 6, 8, 10, 11

#################

Complete, words below:

---

Interviewer: Who is in your family?
Pov: I have a wife and __________.

Interviewer: What job do you do?
Pov: I sell __________ fish.

Interviewer: Where do you sell your fish?
Pov: I sell fish at the __________.

Interviewer: When do you start your __________?
Pov: I start after I get the loan.

Interviewer: Why do you need a __________?
Pov: I need money to start my business.

Interviewer: How do you dry the fish?
Pov: I __________ the fish and leave it in the sun.

Interviewer: Who helps you with your family?
Pov: My __________ helps me.

Interviewer: What do you buy with your money?
Pov: I buy a safe __________ and a tuk-tuk.

Interviewer: Where do you take your children?
Pov: I take them to __________ with the tuk-tuk.

Interviewer: How do you feel about your life now?
Pov: I feel __________ and proud.

---

_________________

house – loan – children – wife – school – dried – happy – clean – market – business

_________________

---

Interviewer: Who is in your family?
Pov: I have a wife and children.

Interviewer: What job do you do?
Pov: I sell dried fish.

Interviewer: Where do you sell your fish?
Pov: I sell fish at the market.

Interviewer: When do you start your business?
Pov: I start after I get the loan.

Interviewer: Why do you need a loan?
Pov: I need money to start my business.

Interviewer: How do you dry the fish?
Pov: I clean the fish and leave it in the sun.

Interviewer: Who helps you with your family?
Pov: My wife helps me.

Interviewer: What do you buy with your money?
Pov: I buy a safe house and a tuk-tuk.

Interviewer: Where do you take your children?
Pov: I take them to school with the tuk-tuk.

Interviewer: How do you feel about your life now?
Pov: I feel happy and proud.

---

#################

Pov tells about his life:

---

I wake up early every day. I clean the fish and dry them in the sun. I work hard to make good dried fish. After drying, I sell fish at the market. Many people buy my fish. I use the money to help my family. I drive my tuk-tuk to take my children to school. I feel happy when my family is safe. I build a new house for them. In the evening, I spend time with my wife and children. I smile and feel proud of my work. I have hope for the future.

---

_______________

Rewrite the story starting with

He wakes up earyl every day. He cleans…..

and make all changes necessary!
_____________________

Correct version:

He wakes up early every day. He cleans the fish and dries them in the sun. He works hard to make good dried fish. After drying, he sells fish at the market. Many people buy his fish. He uses the money to help his family. He drives his tuk-tuk to take his children to school. He feels happy when his family is safe. He builds a new house for them. In the evening, he spends time with his wife and children. He smiles and feels proud of his work. He has hope for the future.

a guest approaches the front desk of a *****hotel;
he wants to book a ticket for an apsara show in the Apsara Theatre in Siem Reap; however, he doesn’t have much information on what apsara is.
So you, member of the front desk team, explain to him.

An Apsara show is a traditional Cambodian dance performance. It is very famous in Cambodia and many visitors enjoy watching it. The Apsara dance is slow, graceful, and beautiful. The dancers wear long, colorful dresses, golden crowns, and special jewelry. They move their hands, arms, and fingers in a soft and elegant way. Every movement has meaning and tells a story from old legends, nature, or daily life.

Apsara dancers are usually women, and they start training when they are very young. The dance is part of Cambodia’s ancient culture. You can even see Apsara dancers carved on the walls of Angkor Wat, the famous temple near Siem Reap. The stories in the dance are often about gods, love, animals, and the natural world.

The music during the show is also traditional. It is played with Cambodian instruments like drums, flutes, and gongs. The music is soft and matches the slow movements of the dancers.

In Siem Reap, one of the best places to watch the show is the Apsara Theatre. It is a comfortable place with a beautiful stage. Some shows also offer a Khmer dinner before the performance.

Watching an Apsara show is a wonderful way to enjoy Cambodian culture. It is peaceful, artistic, and very special.

______________________________

Vocabulary:

---

1. to approach – to come near to someone or something
2. to explain – to say something so another person can understand
3. a performance – a show with music, dancing, or acting
4. to enjoy watching something – to like looking at something (like a show or movie)
5. graceful – moving in a beautiful and smooth way
6. a colorful dress – a dress with many bright colors
7. jewelry – things like rings, necklaces, and bracelets that people wear
8. a soft movement – a light and gentle action or move
9. a meaning – what something wants to say or show
10. a legend – an old story, often about gods or heroes
11. ancient – very, very old
12. to carve on walls – to cut shapes or pictures into stone walls
13. traditional – something old that people in a country still do
14. a drum – a round instrument you hit to make sound
15. a flute – a long musical instrument you blow into
16. soft music – quiet and gentle music
17. to match something – to go well with something
18. comfortable – nice to sit in or be in; not hurting or difficult
19. a stage – the place where people sing, dance, or act in a show
20. peaceful – quiet and calm
21. artistic – full of art or showing creativity

---

################

Multiple-choice test, only one answer correct:

---

1. What does „to approach“ mean?
a) to come near to someone or something
b) to run away from something
c) to sit down quickly

2. What does „to explain“ mean?
a) to play a game
b) to make something easy to understand
c) to write a letter

3. What is „a performance“?
a) a place to sleep
b) a kind of food
c) a show with dancing, music, or acting

4. What does „to enjoy watching something“ mean?
a) to not look at it
b) to feel tired while watching
c) to like looking at a show or movie

5. What does „graceful“ mean?
a) moving in a slow and nice way
b) speaking very loudly
c) jumping quickly

6. What is „a colorful dress“?
a) a dress for sleeping
b) a dress with many bright colors
c) a dress that is only black

7. What is „jewelry“?
a) bags and books
b) things people wear like rings or necklaces
c) shoes and socks

8. What is „a soft movement“?
a) a loud sound
b) a light and gentle move
c) a strong and fast move

9. What is „a meaning“?
a) what something wants to say or show
b) a kind of animal
c) the price of something

10. What is „a legend“?
a) a new phone
b) an old story about heroes or gods
c) a type of food

11. What does „ancient“ mean?
a) very big
b) very fast
c) very, very old

12. What does „to carve on walls“ mean?
a) to cut shapes or pictures into a wall
b) to draw with a pen
c) to paint with water

13. What does „traditional“ mean?
a) something from a new movie
b) something used for driving
c) something people in a country always do

14. What is „a drum“?
a) a drink
b) a round instrument you hit to make sound
c) a kind of fruit

15. What is „a flute“?
a) a small animal
b) a toy for babies
c) a long thing you blow to make music

16. What is „soft music“?
a) music that is quiet and gentle
b) music that is loud and fast
c) music with no instruments

17. What does „to match something“ mean?
a) to clean it
b) to break it
c) to go well with something

18. What does „comfortable“ mean?
a) very strong
b) cold and wet
c) easy and nice to sit in

19. What is „a stage“?
a) a bed for sleeping
b) a place for cooking
c) the place where people dance or sing

20. What does „peaceful“ mean?
a) very noisy
b) quiet and calm
c) very exciting

21. What does „artistic“ mean?
a) good at sports
b) fast at running
c) full of art or creativity

---

____________________

Answers:

1 a 2 b 3 c 4 c 5 a 6 b 7 b 8 b 9 a 10 b
11 c 12 a 13 c 14 b 15 c 16 a 17 c 18 c
19 c 20 b 21 c

####################

Gap fill exercise – only 1 answer correct:

---

1. When you want to come near someone, you ______ them. (approach, run from, jump over)
2. If I don’t understand, please ______ it to me again. (hide, explain, forget)
3. The dancers gave a beautiful ______ on the stage. (performance, kitchen, car)
4. I like to ______ watching movies in the evening. (enjoy, avoid, hate)
5. The ballerina moves very slowly and ______. (fast, gracefully, noisy)
6. She wore a ______ dress with many bright colors. (colorful, small, empty)
7. People wear ______ like rings and necklaces. (books, jewelry, shoes)
8. The bird’s wings move in a ______ way. (soft, hard, loud)
9. Every word has a ______ or something it means. (sound, meaning, size)
10. A ______ is a very old story about heroes or gods. (movie, legend, game)
11. Angkor Wat is an ______ temple, very old. (new, modern, ancient)
12. Artists ______ pictures on stone walls. (swim, write, carve)
13. Khmer dancing is a ______ art in Cambodia. (broken, small, traditional)
14. You play a ______ by hitting it with your hands. (flute, drum, guitar)
15. A ______ is a long instrument that you blow into. (chair, flute, car)

---

Answer key
1 approach 2 explain 3 performance 4 enjoy 5 gracefully 6 colorful 7 jewelry 8 soft 9 meaning 10 legend 11 ancient 12 carve 13 traditional 14 drum 15 flute
###################

Match the word to its definition:

---

Words:

1. Graceful
2. Ancient
3. Jewelry
4. Flute
5. Performance
6. Traditional
7. Legend
8. Drum
9. Carve
10. Meaning
11. Approach
12. Soft
13. Explain
14. Colorful
15. Stage

Definitions:
a) A show with music, dance, or acting
b) To come near to someone or something
c) Very old, from a long time ago
d) A place where people sing or dance
e) Moving in a smooth and nice way
f) Things like rings or necklaces worn for decoration
g) A story about heroes or gods from the past
h) To cut shapes or pictures into a surface
i) A long musical instrument you blow into
j) Quiet and gentle, not loud or hard
k) To make something clear or easy to understand
l) A round musical instrument you hit
m) Something with many bright colors
n) Something people do the same way for a long time
o) What a word or action means

---

_________________

Answers:
1 e 2 c 3 f 4 i 5 a 6 n 7 g 8 l 9 h 10 o 11 b 12 j 13 k 14 m 15 d

##############

True or false ?

---

1. The guest wants to see an Apsara show.
2. Apsara is a modern Cambodian dance.
3. Apsara dancers wear colorful dresses and jewelry.
4. The Apsara dance tells an old legend.
5. The show happens in a big museum.
6. Dancers move with soft hands and arms.
7. The music is very loud and fast.
8. People play drums and flutes during the show.
9. The Apsara dance is part of Cambodian tradition.
10. Apsaras were women from the sea.
11. Apsara dances can be seen on old temple walls.
12. The Apsara Theatre is in Siem Reap.

---

____________________

True: 1,3,4,6,8,9,11,12

##################

Fill in, words below:

1. A guest came to the __________ and asked about the Apsara show.
2. He did not __________ much about what Apsara means.
3. The front desk staff was happy to __________ the Apsara show to him.
4. Apsara is a beautiful __________ Cambodian dance.
5. The dancers wear __________ dresses and special jewelry.
6. They move their hands and arms slowly and __________
7. The dance tells old __________ from Cambodian history.
8. You can see pictures of Apsara dancers __________ on temple walls.
9. The music is soft and uses __________ and flutes.
10. Each movement in the dance has a special __________.
11. The Apsara show takes place on a peaceful and artistic __________.
12. Many visitors __________ watching the show during their stay in Siem Reap.
    

___________________________
carved – colorful – enjoy – front desk – explain – meaning – drums – know – stage – gracefully – traditional – legends
___________________________
1 front desk

2 know

3 explain

4 legends

5 colorful

6 gracefully

7 traditional

8 carved

9 drums

10 meaning

11 stage

12 enjoy

################

Dialogue between a guest and a front desk staff member on the apsara show – complete, no words given, try!

---

Guest: Hello, I heard about an Apsara show. Can you tell me what it is?

Staff: Of course! Apsara is a __________ Cambodian dance. It is very beautiful and artistic.

Guest: What do the dancers wear in the show?

Staff: The dancers wear colorful __________ and special jewelry. They look very elegant.

Guest: How do they move in the show?

Staff: They move slowly with soft and __________hands and arms. Every movement is important.

Guest: Does the dance have a meaning?

Staff: Yes, it does. The dance tells old __________ from Cambodian history.

Guest: Where can I see pictures of Apsara dancers?

Staff: You can see them __________on the walls of ancient temples, like Angkor Wat.

Guest: What music do they play during the show?

Staff: The music is soft. It is played with traditional instruments like drums and __________.

Guest: Where is the Apsara ___________?

Staff: It is at the Apsara Theatre here in Siem Reap. It is not far from the hotel.

Guest: Is it a good experience for visitors?

Staff: Yes, many guests _________ watching the performance. It is peaceful and very special.

Guest: Can you help me book a __________?

Staff: Yes, of course! I can help you with that right now.
_____________________

Full dialogue:

---

Guest: Hello, I heard about an Apsara show. Can you tell me what it is?

Staff: Of course! Apsara is a traditional Cambodian dance. It is very beautiful and artistic.

Guest: What do the dancers wear in the show?

Staff: The dancers wear colorful dresses and special jewelry. They look very elegant.

Guest: How do they move in the show?

Staff: They move slowly with soft and graceful hands and arms. Every movement is important.

Guest: Does the dance have a meaning?

Staff: Yes, it does. The dance tells old legends from Cambodian history.

Guest: Where can I see pictures of Apsara dancers?

Staff: You can see them carved on the walls of ancient temples, like Angkor Wat.

Guest: What music do they play during the show?

Staff: The music is soft. It is played with traditional instruments like drums and flutes.

Guest: Where is the Apsara show?

Staff: It is at the Apsara Theatre here in Siem Reap. It is not far from the hotel.

Guest: Is it a good experience for visitors?

Staff: Yes, many guests enjoy watching the performance. It is peaceful and very special.

Guest: Can you help me book a ticket?

Staff: Yes, of course! I can help you with that right now.

important for several reasons in the tourism business, some thoughts

---

1. Cultural Understanding

• cultural background (where a person’s culture and traditions come from)
• customs (things people do in their culture, like holidays or greetings)
• habits (things people do often)
• expectations (what people think will happen or how things should be)
• respect (being kind and polite to others)
• understanding (knowing about something or someone)

2. Guest Needs and Comfort

• dietary needs (special food a person can or cannot eat)
• prayer needs (times or places where a person wants to pray)
• formal / relaxed cultures (some cultures have strict rules, some are easy-going)
• comfort (feeling happy and relaxed)
• personal experience (something special for one person)

3. Communication

• communication (talking or sharing ideas with others)
• language barriers (when people do not speak the same language well)
• body language (how people use their face and hands to show feelings)
• patience (waiting calmly without being angry)

4. Business Benefits

• better service (helping guests in a good way)
• avoid problems (stop mistakes or trouble)
• feeling welcome (making someone feel happy to be there)
• enjoyable stay (when guests like their time in a place)
• return guests (people who come back again)
• word of mouth (when people tell friends about a good place)
• more business (getting more guests or customers)
• company growth (a business getting bigger and better)
• competitive advantage (something special a business has to be better than others)

5. Cultural Services

• traditional food (food from a country or culture)
• cultural activities (fun things to do that show a culture)
• services (help or things a business offers)

6. Relationships

• strong relationships (good connections and trust between people)

---

#####################

Understanding guests’ culture is very important in tourism.

People from different countries have different ways and habits. When workers know this, they can help guests better and make them feel happy.

Knowing culture helps to stop problems. Some guests need special food or a quiet place to pray. Some cultures are strict, some are easy. If workers respect this, guests feel welcome.

Good talking is also important. Guests speak different languages and use different body signs. Workers who know this can talk clearly and wait calmly. This makes guests feel good.

When guests feel happy and safe, they like their stay. They can come back or tell friends. This brings more guests and helps the business grow.

Also, giving guests traditional food and fun cultural things makes them feel at home. It shows respect and makes the stay special.

Many people travel from many countries today. Tourism places that know cultures get more guests. They stop mistakes and make good friends with visitors.

In short, knowing guests’ culture helps workers give good help, talk well, and make guests happy. This is good for guests and good for business.

______________

Vocabularies:

• to understand (to know or learn about something)
• a habit (something you do again and again)
• quiet (no noise or very little noise)
• to pray (to talk to God or a spirit)
• to be strict (to have many rules)
• to be easy (not hard or not strict)
• to respect (to be kind and polite to someone)
• to feel welcome (to feel happy and safe in a place)
• a body sign (a movement or action with your body to show feelings)
• to wait calmly (to wait without being angry or worried)
• to feel good (to be happy or comfortable)
• to stay (to be in a place for some time)
• to grow (to become bigger or better)
• traditional (something from a culture or old customs)
• to feel at home (to feel comfortable like you are in your own house)
• to show respect (to act in a polite and kind way)
• to know a culture (to learn about the habits and life of a group of people)
• a mistake (something done wrong)
• in short (to say something in a few words)
• to be good for business (to help a company do well and get more customers)

##################

Multiple choice – only one answer correct:

---

1. To understand means:
A) To know or learn about something
B) To forget something
C) To jump high

2. A habit is:
A) Something new every day
B) Something you do again and again
C) A big animal

3. Quiet means:
A) Very loud music
B) No noise or very little noise
C) Bright light

4. To pray means:
A) To eat food
B) To talk to God or a spirit
C) To sleep

5. To be strict means:
A) To be very kind
B) To have many rules
C) To run fast

6. To be easy means:
A) Not hard or not strict
B) Very difficult
C) To shout loudly

7. To respect means:
A) To ignore someone
B) To be kind and polite to someone
C) To fight with someone

8. To feel welcome means:
A) To feel angry
B) To feel happy and safe in a place
C) To feel lost

9. A body sign is:
A) A movement with your body to show feelings
B) A kind of house
C) A type of food

10. To wait calmly means:
A) To run fast
B) To wait without being angry or worried
C) To sleep all day

11. To feel good means:
A) To jump high
B) To feel sick
C) To be happy or comfortable

12. To stay means:
A) To leave immediately
B) To travel far away
C) To be in a place for some time

13. To grow means:
A) To break something
B) To become bigger or better
C) To become smaller

14. Traditional means:
A) Something new and modern
B) Something from a culture or old customs
C) Something very fast

15. To feel at home means:
A) To feel scared
B) To feel tired
C) To feel comfortable like you are in your own house

16. To show respect means:
A) To act in a polite and kind way
B) To be rude
C) To be quiet

17. To know a culture means:
A) To forget a language
B) To learn about the habits and life of a group of people
C) To run away

18. A mistake is:
A) Something fun
B) Something done wrong
C) Something perfect

19. In short means:
A) To talk a lot
B) To say something in a few words
C) To sleep

20. To be good for business means:
A) To lose money
B) To help a company do well and get more customers
C) To close a shop

---

---

_________________________-

Answers:
1-A, 2-B, 3-C, 4-B, 5-B, 6-A, 7-B, 8-B, 9-A,
10-B, 11-C, 12-C, 13-B, 14-C, 15-C, 16-A,
17-B, 18-B, 19-B, 20-B

####################

Gap-fill exercise – fill in:

---

1. To ______ means to know or learn about something. (understand / forget / jump)
2. To wait ______ means to wait without being angry or worried. (fast / calmly / loudly)
3. To be ______ means to have many rules. (kind / strict / fast)
4. To grow means to become bigger or ______. (broken / smaller / better)
5. A ______ sign is a movement with your body to show feelings. (body / food / house)
6. To show ______ means to act in a polite and kind way. (noise / fear / respect)
7. Quiet means no noise or very ______ noise. (bright / little / loud)
8. Traditional means something from a culture or old ______. (cars / music / customs)
9. A ______ is something you do again and again. (habit / new / animal)
10. To feel ______ means to be happy or comfortable. (bad / sick / good)
11. To ______ means to talk to God or a spirit. (eat / sleep / pray)
12. To stay means to be in a place for some ______. (money / time / day)

---

_________________________

Answers:

1 understand, 2 calmly, 3 strict, 4 better,
5 body, 6 respect, 7 little, 8 customs, 9 habit,
10 good, 11 pray, 12 time

##################

True or false?

1. To grow means to become smaller.
2. Quiet means no or very little noise.
3. A habit is something new you do once.
4. To pray means to talk to God or a spirit.
5. To stay means to be in a place for some time.
6. To show respect means to be rude to others.
7. To be strict means to have many rules.
8. A body sign is a movement with your hands only.
9. To wait calmly means to wait without being angry.
10. Traditional means something from a culture or old customs.
11. To feel good means to be sick.
12. To understand means to forget something.

_____________________

True: 2,4,5,7,9,10
#################

Match the words (A–O) with the correct definitions (1–15).

Words:

A. respect
B. quiet
C. habit
D. pray
E. grow
F. understand
G. strict
H. wait calmly
I. body sign
J. feel welcome
K. traditional
L. stay
M. mistake
N. to be easy
O. to know a culture

Definitions:

1. To make a wrong action or error.
2. To talk to God or a spirit.
3. A way of doing something again and again.
4. To have many rules or be firm.
5. To be polite and kind to someone.
6. To stay in one place for some time.
7. To feel happy and accepted in a place.
8. Not loud or noisy.
9. To understand how people live and think.
10. To wait without being angry or worried.
11. To become bigger or better.
12. A movement with your body to show feelings.
13. Something from old times or culture.
14. To know or learn about something.
15. To be simple or not difficult.
    

___________________________

Answers:

A5, B8, C3, D2, E11, F14, G4, H10,
I12, J7, K13, L6, M1, N15, O9
###################

Fill in, words below:

1. To understand guests helps us give better __________ every day.
2. A habit is something __________ do again and again.
3. Quiet means no __________ noise or very little noise here.
4. To pray means to __________ to God or a spirit.
5. Being __________ means there are many rules to follow.
6. To __________ means to get bigger or better with time.
7. A body sign shows feelings __________ words or talking.
8. To show respect means to be _________and polite always.
9. To wait ________ means to wait without being angry or worried.
10. __________ things come from old customs and culture.
11. To feel welcome means to feel happy and __________ here.
12. To __________ means to be in one place for some time.

________________

kind – loud – stay – talk – calmly – service – grow – traditional – people – without – comfortable – strict

________________

Answers:

1 service

2 people

3 loud

4 talk

5 strict

6 grow

7 without

8 kind

9 calmly

10 Traditional

11 comfortable

12 stay

################

Complete – words below:

---

Interviewer: Why is it important to understand guests’ culture?
Expert: It is important because we can give better __________ to guests.

Interviewer: How does culture help in communication?
Expert: Culture helps us know how to __________ and listen well.

Interviewer: Can culture help us avoid mistakes?
Expert: Yes, __________ culture helps us not to make mistakes with guests.

Interviewer: Does culture affect what guests like?
Expert: Yes, guests like __________ things because of their culture.

Interviewer: How does respect relate to culture?
Expert: Respect means we see and value the guests’ __________.

Interviewer: Can understanding culture make guests feel welcome?
Expert: Yes, guests feel happy and __________ when we understand them.

Interviewer: Is it good for business to know culture?
Expert: Yes, it helps us have more __________ and good reviews.

Interviewer: Do different cultures have different habits?
Expert: Yes, every culture has its own __________ habits.

Interviewer: How can we learn about guests’ culture?
Expert: We can ask guests or __________ their country and customs.

Interviewer: What is one thing you always do with guests?
Expert: I always listen carefully and try to __________ their culture.

---

___________________-

study – guests – different – comfortable – understand – culture – service – special – knowing – talk

___________________

Correct version:

---

Interviewer: Why is it important to understand guests’ culture?
Expert: It is important because we can give better service to guests.

Interviewer: How does culture help in communication?
Expert: Culture helps us know how to talk and listen well.

Interviewer: Can culture help us avoid mistakes?
Expert: Yes, knowing culture helps us not to make mistakes with guests.

Interviewer: Does culture affect what guests like?
Expert: Yes, guests like different things because of their culture.

Interviewer: How does respect relate to culture?
Expert: Respect means we see and value the guests’ culture.

Interviewer: Can understanding culture make guests feel welcome?
Expert: Yes, guests feel happy and comfortable when we understand them.

Interviewer: Is it good for business to know culture?
Expert: Yes, it helps us have more guests and good reviews.

Interviewer: Do different cultures have different habits?
Expert: Yes, every culture has its own special habits.

Interviewer: How can we learn about guests’ culture?
Expert: We can ask guests or study their country and customs.

Interviewer: What is one thing you always do with guests?
Expert: I always listen carefully and try to understand their culture.

---

##################

I understand that guests from different countries have many ways of life. I learn about their culture to give good service. I listen carefully when guests talk to me. I watch their body signs to know how they feel. I respect their habits and rules. I wait calmly when they need time. I try to make them feel welcome and happy. I use quiet words and speak clearly. I do not make mistakes with guests. I know that understanding culture is good for my work. This helps guests enjoy their stay with us.

---

Rewrite the text starting with

He understands that guests…………..

and make all changes necessary.

_______________________

Correct version:
He understands that guests from different countries have many ways of life. He learns about their culture to give good service. He listens carefully when guests talk to him. He watches their body signs to know how they feel. He respects their habits and rules. He waits calmly when they need time. He tries to make them feel welcome and happy. He uses quiet words and speaks clearly. He does not make mistakes with guests. He knows that understanding culture is good for his work. This helps guests enjoy their stay with them.