🙈 A perfect waiter, a nagging guest, a dialogue (A2)

a difficult dinner: the guest who never stops complaining

Characters:

Waiter – friendly, calm, always polite
Mr. Brown (Guest) – complains often, wants everything perfect
Mrs. Brown, Anna, and Tom – his friends, mostly quiet, polite

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[Scene: Entrance of River View Restaurant. The waiter stands straight, smiling warmly.]

Waiter (with a friendly voice, small bow):
Good evening, sir! Welcome to River View Restaurant. Do you have a reservation?

Mr. Brown (looking around):
Yes, I do. A table for two, please.

Waiter (checking tablet, nodding):
Yes, Mr. Brown. Table for two inside.

Mr. Brown (frowning):
No, no. We are four now. We want to sit outside, by the river.

Waiter (still smiling, with open hands):
Of course, sir. Let me check if we have a table for four on the terrace. One moment, please.

[He walks quickly to the hostess stand, checks the list, talks softly to a colleague, then comes back smiling.]

Waiter:
Yes, sir. We have one table for four near the river. Please follow me.

[They walk to the terrace. The guests sit. Mr. Brown waves his hand near his face, looking annoyed.]

Mr. Brown:
Oh no, there are many mosquitoes here!

Waiter (sympathetic smile):
I’m sorry, sir. I will bring some mosquito repellent.

[He leaves quickly, returns with a small spray, hands it over with both hands.]

Waiter:
Here you are, sir. This will help.

Mr. Brown (spraying):
Thank you, but I don’t like this.

Waiter (still smiling politely):
Would you like to see the menu?

Mr. Brown:
Yes, please.

[Waiter gives each guest a menu carefully.]

Waiter:
Can I bring you something to drink while you choose?

Mr. Brown:
Yes. Two lemon juices, one sparkling water, one still water.

Waiter:
Very good, sir. I will bring them now.

[He leaves, comes back with a tray, serves each drink with a small nod.]

Waiter (smiling):
Here are your drinks. Please take your time. I’ll come back soon for your order.

[Waiter walks a few steps back and observes politely from a distance. The group looks at the menu. After a few minutes, he returns, holding his order pad.]

Waiter (pleasant tone):
Are you ready to order, sir?

Mr. Brown (still frowning):
Actually… no. Too many mosquitoes! We want to move inside.

Waiter (nodding slowly):
Of course, sir. I understand. I’ll check if there is a free table inside.

[He walks away, checks the list, and comes back.]

Waiter:
We have a table for four in the middle of the restaurant.

Mr. Brown (crossing arms):
Not in the corner? I prefer a corner table.

Waiter (soft tone, apologetic smile):
I’m sorry, sir. All the corner tables are reserved tonight.

Mr. Brown (sighing):
All right. We’ll take the one in the middle.

[They move inside. Waiter opens the door, leads them to the table, pulls out the chairs. Everyone sits.]

Waiter (smiling):
Here we are, sir. Please take a seat. Are you ready to order now?

Mr. Brown (looking at the menu again):
Yes. We’re ready.

Waiter (pen ready):
Wonderful. What would you like to have?

Mr. Brown (deciding):
I’ll take the grilled beef steak with mashed potatoes.

Waiter (nodding):
Excellent choice, sir. Our beef steak is cooked fresh, and the mashed potatoes are made with butter and herbs. Would you like your steak medium or well done?

Mr. Brown:
Medium, please.

Waiter (writing carefully):
Medium. Very good, sir.

Mrs. Brown:
I would like the fried fish with vegetables.

Waiter (smiling):
That’s one of our most popular dishes, madam. The fish is very fresh from the market today.

Anna:
I’m vegan. Do you have something for me?

Waiter (smiling warmly):
Of course! I recommend our vegan curry with tofu and coconut milk. It’s not spicy, just full of vegetables and flavor.

Anna (smiling):
That sounds perfect. I’ll take that.

Tom:
And I need something gluten-free.

Waiter:
Yes, sir. We have a chicken with rice and vegetables, completely gluten-free. Would you like that?

Tom:
Yes, that’s good.

Waiter (checking the order):
So, one beef steak, one fried fish, one vegan curry, and one gluten-free chicken with rice. Is that correct?

Mr. Brown:
Yes, that’s right.

Waiter (smiling):
Thank you very much. I’ll bring your meals soon.

[He leaves. After a short time, he returns with the food on a tray, carefully serving each dish.]

Waiter:
Here are your main dishes. Please enjoy your meal.

[After a few minutes, waiter returns, smiling politely, hands behind his back.]

Waiter:
Is everything all right with your meal?

Mr. Brown (nodding):
Yes, it’s good.

Anna:
The curry is delicious, thank you.

Waiter (smiling):
I’m very happy to hear that.

[He bows slightly and leaves. Later, he returns to the table when they have finished eating.]

Waiter (pleasant tone):
Would you like to have dessert?

Mr. Brown:
Yes, we want four different desserts.

Waiter (smiling):
Of course, sir. May I recommend something?

Mr. Brown (a bit surprised):
Yes, go ahead.

Waiter (enthusiastic but polite):
We have a chocolate cake with warm sauce — very rich and soft.
We also have a fruit salad — fresh and light.
Our mango pudding is very popular, and the ice cream with coconut is perfect after a warm day.

Mrs. Brown:
Okay, we’ll take those four.

Waiter (writing):
Wonderful. Would you like some coffee with dessert?

Mr. Brown:
Yes, two coffees — one normal, one decaffeinated.

Waiter:
Of course, sir.

[He brings desserts and coffee. Guests enjoy. After finishing, Mr. Brown raises his hand slightly.]

Mr. Brown:
Can we have the bill, please?

Waiter (coming quickly, polite smile):
Of course, sir. Will you pay by cash or card?

Mr. Brown:
By card.

[Waiter brings the bill and card machine, waits patiently. Mr. Brown pays. Waiter smiles politely.]

Waiter:
Thank you very much, sir. We hope to see you again.

[Guests stand, leave without tipping. Waiter keeps smiling, standing straight.]

Waiter (quietly, with a calm smile):
Always friendly. Always professional.

__________________________

Vocabulary:

to nag – to talk again and again about something in an annoying way.
to complain – to say that you are not happy about something.
an entrance – the place where you go in.
to stand straight – to stand with your back tall and not bend.
to bow – to bend your head or body to show respect.
a terrace – a place outside a building where people can sit and eat.
a hostess stand – the small desk near the entrance where staff welcome guests.
to wave one’s hand near one’s face – to move your hand near your face to stop flies or mosquitoes.
to look annoyed – to have an unhappy or angry face.
to choose a drink – to decide which drink you want.
a tray – a flat thing used to carry food or drinks.
to nod – to move your head up and down to say “yes.”
to observe – to watch something carefully.
an order pad – a small notebook for writing what people order.
to frown – to make a face that shows you are not happy.
mashed potatoes – soft potatoes that are cooked and pressed smooth.
herbs – small green plants used to make food taste good.
vegetables – food like carrots, beans, and cabbage.
to recommend – to say something is good or to suggest something.
spicy – with a hot taste from spices.
flavor – how something tastes.
delicious – very good to eat.
a pleasant tone – a nice and friendly way of speaking.
decaffeinated – without caffeine (for example, coffee with no caffeine).
to raise one’s hand – to lift your hand up.
to wait patiently – to wait calmly and politely.
to tip (in a restaurant) – to give extra money to the waiter for good service.

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Complete, words below:

vegetables – polite – tipping – changes –
insects – terrace – recommends –
complains – pleasant –
stays – table

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Mr. Brown comes to a restaurant with three friends.
At first, he says he has a __________ for two, but then he _________ his mind and wants a table for four outside on the __________ by the river.
There are many mosquitoes, and he __________ a lot, waving his hand near his face.
The waiter stays very friendly and __________, brings mosquito repellent, and speaks in a__________ tone.
Later, the guests move inside because the __________ are too many.
They order different meals: grilled beef steak with mashed potatoes, fried fish with __________, vegan curry with tofu, and gluten-free chicken with rice.
The waiter __________ the food and serves everything carefully.
After dessert and coffee, the guests pay and leave without __________, but the waiter still smiles and __________ professional.

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Full version:

Mr. Brown comes to a restaurant with three friends. At first, he says he has a table for two, but then he changes his mind and wants a table for four outside on the terrace by the river. There are many mosquitoes, and he complains a lot, waving his hand near his face. The waiter stays very friendly and polite, brings mosquito repellent, and speaks in a pleasant tone. Later, the guests move inside because the insects are too many. They order different meals: grilled beef steak with mashed potatoes, fried fish with vegetables, vegan curry with tofu, and gluten-free chicken with rice. The waiter recommends the food and serves everything carefully. After dessert and coffee, the guests pay and leave without tipping, but the waiter still smiles and stays professional.
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Match the definition with the word – not easy:

Exercise 1

Definitions:

To say that you are not happy about something.
Soft potatoes that are cooked and pressed smooth.
A flat thing used to carry food or drinks.
To move your head up and down to say “yes.”
Very good to eat.
To lift your hand up.
A small notebook for writing what people order.
A place outside a building where people can sit and eat.
To bend your head or body to show respect.
Food like carrots, beans, and cabbage.
To watch something carefully.
Without caffeine (for example, coffee).

Words (random order, A–L):
A. to raise one’s hand
B. tray
C. mashed potatoes
D. decaffeinated
E. a terrace
F. to nod
G. an order pad
H. to complain
I. delicious
J. to observe
K. vegetables
L. to bow

Answers:
1 – H, 2 – C, 3 – B, 4 – F, 5 – I, 6 – A,
7 – G, 8 – E, 9 – L, 10 – K, 11 – J, 12 – D

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Exercise 2

Definitions:

To talk again and again about something in an annoying way.
The place where you go in.
To stand with your back tall and not bend.
A nice and friendly way of speaking.
To bend your head slightly to show respect.
To decide which drink you want.
The small desk near the entrance where staff welcome guests.
A nice way to speak to make someone happy.
To move your hand near your face to stop insects.
To wait calmly and politely.
To give extra money to a waiter for good service.
The place where people go in and out of a building.

Words:

A. to tip
B. to wave one’s hand near one’s face
C. a pleasant tone
D. to raise one’s hand
E. an entrance
F. to bow
G. a hostess stand
H. to choose a drink
I. to nag
J. to stand straight
K. to wait patiently
L. an entrance

_____________________
Answers:
1 – I, 2 – E, 3 – J, 4 – C, 5 – F, 6 – H,
7 – G, 8 – C, 9 – B, 10 – K, 11 – A, 12 – L
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True or false?

Mr. Brown first says he has a table for four.
The guests sit on a terrace by the river.
The waiter brings mosquito repellent.
Mr. Brown is happy with the corner table inside.
The waiter recommends dishes to the guests.
One guest orders a vegan meal.
The guests tip the waiter generously.
Mr. Brown complains about mosquitoes.
The waiter becomes angry at the guests.
The waiter always stays polite and friendly.
The guests order three different meals only.
The waiter asks how the guests want to pay.
The guests drink water and lemon juice.
The waiter ignores the complaints about insects.

______________________
True: 2,3,5,6,8,10,12,13

______________________
Correct version:

Mr. Brown first says he has a table for four. True is: Mr. Brown first says he has a table for two.
The guests sit on a terrace by the river.
The waiter brings mosquito repellent.
Mr. Brown is happy with the corner table inside. True is: Mr. Brown cannot get a corner table; all are reserved.
The waiter recommends dishes to the guests.
One guest orders a vegan meal.
The guests tip the waiter generously. True is: The guests leave without tipping.
Mr. Brown complains about mosquitoes.
The waiter becomes angry at the guests. True is: The waiter stays polite and friendly.
The waiter always stays polite and friendly.
The guests order three different meals only. True is: The guests order four different meals.
The waiter asks how the guests want to pay.
The guests drink water and lemon juice.
The waiter ignores the complaints about insects. True is: The waiter brings mosquito repellent and stays polite.

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Scene-by-scene analysis

Scene 1 – Entrance

Keywords: entrance, reservation, waiter, polite, smile

The waiter stands straight at the entrance.
He bows and says “Good evening.”
The guest (Mr. Brown) says he has a reservation for two.
The waiter checks his list and smiles.
The guest changes his mind: now they are four and want to sit outside on the terrace.
The waiter stays friendly and says he will check availability.

Scene 2 – Moving to the Terrace

Keywords: terrace, insects, mosquito repellent, polite waiter

The waiter finds a table for four outside.
He leads the guests to the terrace by the river.
The guest waves his hand near his face, looks annoyed, and complains about mosquitoes.
The waiter says sorry and brings mosquito repellent.
The waiter gives the menus and asks about drinks.
They choose drinks: two lemon juices, one sparkling water, one still water.
The waiter brings the drinks on a tray, nods, and leaves them time to choose food.

Scene 3 – Too Many Mosquitoes

Keywords: change table, inside, polite, understanding

When the waiter comes back to take the order, the guest complains again.
He says they want to move inside because there are too many mosquitoes.
The waiter stays calm and checks for a free table inside.
Only a table in the middle is free.
The guest wants a corner table, but all are reserved.
The guest frowns, then agrees to move inside.
The waiter stays pleasant and helps them move.

Scene 4 – Ordering the Meals

Keywords: menu, recommendation, different diets, friendly service

The waiter gives the menus again.
He asks if they are ready to order.
They order:
- Mr. Brown: grilled beef steak with mashed potatoes
- Mrs. Brown: fried fish with vegetables
- Anna: vegan curry with tofu and coconut milk
- Tom: chicken with rice (gluten-free)
The waiter makes recommendations for each dish.
He uses a pleasant tone and smiles.
The guests agree and the waiter goes to the kitchen.

Scene 5 – During the Meal

Keywords: serving, checking, polite waiter

The waiter brings the meals on a tray.
He says “Enjoy your meal.”
The guests start to eat.
The waiter observes quietly from a distance.
Later he comes and asks, “Is everything all right?”
The guests say, “Yes, it’s good,” and the waiter smiles and nods.

Scene 6 – Desserts and Coffee

Keywords: dessert, coffee, recommendation, friendly service

The waiter returns and offers dessert.
The guest says they want four different desserts.
The waiter recommends: chocolate cake, fruit salad, mango pudding, and coconut ice cream.
The guests agree.
They also order two coffees – one normal, one decaffeinated.
The waiter brings everything politely and in a pleasant tone.

Scene 7 – Paying and Leaving

Keywords: bill, payment, polite waiter, no tip

After dessert, the guest raises his hand and asks for the bill.
The waiter comes quickly and asks if they want to pay by cash or card.
The guest pays by card.
The waiter waits patiently, thanks them, and wishes them a good evening.
The guests leave without tipping.
The waiter stays calm, polite, and smiling.
He says softly, “Always friendly. Always professional.”

Summary – Main Ideas

Keywords: polite waiter, complaining guest, good service

The guest complains many times.
The waiter never gets angry.
He stays friendly, patient, and professional.
The story shows good service and positive attitude in a difficult situation.

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