Kategorie: Shinta Mani Foundation

  • Lea and Sue, at the beach in Cambodia (A1)

    a typical day

    Lea and Sue are 10 years old. They are twins. They are on holiday in Cambodia with their parents. They stay in a small bungalow near the beach. It is not a hotel. There is no all inclusive. They cook their own food.

    In the morning, Lea and Sue get up at 8 o’clock. They eat breakfast on the terrace. They have bread, butter, and orange juice. Then, they go to the beach. There is no sand, only small gravel. They wear water shoes. They swim and play in the water. They look for pretty stones.

    At 12 o’clock, they go back to the bungalow. They help their parents make lunch. Sometimes they eat pasta, rice, or salad. After lunch, they rest and read a book.

    In the afternoon, they go for a walk or ride bikes. Sometimes they eat ice cream. In the evening, they help cook dinner. Then, they play games or watch a movie.

    At 9 o’clock, they go to bed. It is a happy holiday.

    ______________________
    Vocabularies:


    a bungalow – a small house with one floor
    a beach – a place near the sea where people swim and relax
    all inclusive – food and drinks are included (you don’t pay extra)
    to cook – to make food
    a terrace – a place outside the house where you can sit and eat
    gravel – very small stones
    to wear – to have clothes or shoes on your body
    water shoes – shoes you wear in the water to protect your feet
    pretty stones – small, nice stones that look beautiful
    to make lunch – to cook or prepare food for midday
    to eat pasta – to have pasta as a meal
    to rest – to relax, not work or play
    to go for a walk – to walk for fun
    to ride bikes – to go somewhere or play using bicycles
    to watch a movie – to look at a film on TV or a screen

    #####################


    Vocabulary multiple choice test – only one answer correct


    1. What is a terrace?
    A) A place outside to sit and eat
    B) A bedroom
    C) A toy for children

    2. What does “to ride bikes” mean?
    A) To sleep in the sun
    B) To use a bicycle
    C) To eat lunch

    3. What is gravel?
    A) A kind of tree
    B) A big beach umbrella
    C) Small stones

    4. What does “to make lunch” mean?
    A) To prepare food for midday
    B) To sleep after lunch
    C) To play a game

    5. What are pretty stones?
    A) Ugly rocks
    B) Dirty wood
    C) Small, nice stones

    6. What is a bungalow?
    A) A small house with one floor
    B) A shopping mall
    C) A hotel restaurant

    7. What does “to go for a walk” mean?
    A) To swim in the sea
    B) To walk for fun
    C) To ride a horse

    8. What are water shoes?
    A) Shoes for dancing
    B) Shoes you wear in the water
    C) Shoes for sleeping

    9. What does “to rest” mean?
    A) To relax and do nothing
    B) To ride a bike
    C) To clean the house

    10. What does “to eat pasta” mean?
    A) To make a sandwich
    B) To read a book
    C) To eat a type of food

    11. What is a beach?
    A) A place near the sea
    B) A road in the city
    C) A type of drink

    12. What does “to cook” mean?
    A) To clean the room
    B) To make food
    C) To go to sleep

    13. What is “all inclusive”?
    A) A type of music
    B) Food and drinks are included
    C) You bring your own food

    14. What does “to watch a movie” mean?
    A) To look at a film
    B) To make popcorn
    C) To open a book

    15. What does “to wear” mean?
    A) To eat fast
    B) To sleep late
    C) To put on clothes or shoes


    ______________________

    1A 2B 3C 4A 5C 6A 7B 8B 9A 10C 11A 12B 13B 14A 15C

    ##################



    Match the words with the correct definitions.

    Words:

    1. bungalow
    2. beach
    3. all inclusive
    4. to cook
    5. terrace
    6. gravel
    7. to wear
    8. water shoes
    9. pretty stones
    10. to make lunch
    11. to eat pasta
    12. to rest
    13. to go for a walk
    14. to ride bikes
    15. to watch a movie


    Definitions:

    A) To cook or prepare food for midday
    B) To walk for fun
    C) To put clothes or shoes on
    D) Shoes you wear in the water
    E) Food and drinks are included
    F) To look at a film on TV or a screen
    G) To make food
    H) Small, nice stones
    I) To go somewhere or play using bicycles
    J) A small house with one floor
    K) To have pasta as a meal
    L) Very small stones
    M) A place near the sea
    N) To relax, not work or play
    O) A place outside the house to sit


    _________________-

    1J 2M 3E 4G 5O 6L 7C 8D 9H 10A 11K 12N 13B 14I 15F

    #################


    Gap Fill Exercise

    1. We live in a small ________. (bungalow / hotel / city)
    2. The ________ is near the sea. (beach / school / mountain)
    3. Our holiday is not all ________. (inclusive / busy / fun)
    4. I like ________ dinner for my family. (to cook / to run / to swim)
    5. We sit outside on the ________. (terrace / bed / floor)
    6. The beach has small ________ instead of sand. (gravel / grass / snow)
    7. Don’t forget ________ your shoes before you go outside. (to wear / to wash / to eat)
    8. I put on my ________ to walk in the water. (water shoes / sandals / socks)
    9. We collect ________ stones on the beach. (pretty / dirty / big)
    10. I like ________ lunch early in the afternoon. (to make / to jump / to read)
    11. Today, we ________ pasta for dinner. (eat / play / read)
    12. After swimming, we like ________. (to rest / to run / to dance)
    13. In the evening, we ________ for a walk by the beach. (go / sleep / write)
    14. Sometimes, we ________ bikes around the village. (ride / sing / cook)
    15. At night, we like ________ a movie together. (to watch / to clean / to draw)

    _______________

    Answers:
    1 bungalow 2 beach 3 inclusive 4 to cook 5 terrace 6 gravel 7 to wear 8 water shoes 9 pretty 10 to make 11 eat 12 to rest 13 go 14 ride 15 to watch

    ###################

    True or false?

    1. Lea and Sue wear water shoes on the beach.
    2. They stay in a big hotel.
    3. The beach is full of pretty stones and gravel.
    4. Their parents cook all the meals.
    5. Lea and Sue are 10 years old.
    6. Lea and Sue eat pasta for breakfast every day.
    7. They cook their own food.
    8. The beach has soft, white sand.
    9. Lea and Sue go for a walk in the evening.
    10. Their bungalow has a terrace.

    _________________

    True: 1,3,5,7,9,10

    #################


    Multiple choice questions:

    1. Where do Lea and Sue stay on holiday?
      a) In a bungalow
      b) In a hotel
      c) In a tent
    2. What is the beach made of?
      a) Small gravel
      b) Sand
      c) Grass
    3. Who cooks the food for Lea and Sue?
      a) A chef
      b) Lea and Sue
      c) Their parents
    4. When do Lea and Sue go for a walk?
      a) In the morning
      b) At noon
      c) In the evening
    5. Why do Lea and Sue wear water shoes?
      a) To walk in the water
      b) To sleep better
      c) To run faster
    6. How do Lea and Sue get to the beach?
      a) By car
      b) By train
      c) By bike
    7. Which food do Lea and Sue eat for dinner?
      a) Soup
      b) Bread
      c) Pasta
    8. What do Lea and Sue do after swimming?
      a) Jump
      b) Dance
      c) Rest
    9. Who sits on the terrace?
      a) Their dog
      b) Lea and Sue
      c) Their friends
    10. Where can you find pretty stones?
      a) In the city
      b) In the forest
      c) On the beach

    _____________________

    1a 2a 3b 4c 5a 6c 7c 8c 9b 10c

    ##################


    Word bank – fill in (words below)


    1. Lea and Sue live in a small ________.
    2. The ________ is not sandy; it has small gravel.
    3. They do not stay in an ________ hotel.
    4. Lea and Sue like to ________ their own food.
    5. They sit outside on the ________ to relax.
    6. The beach has many ________ and pretty stones.
    7. Lea and Sue always ________ water shoes at the beach.
    8. In the morning, they ________ lunch together.
    9. For dinner, they often ________ pasta.
    10. After swimming, they like to ________.
    11. The beach is covered with small ________, not sand.
    12. They ________ comfortable clothes to walk on the gravel.

    ______________________

    a) water shoes, b) gravel, c) eat pasta, d) terrace, e) make lunch, f) bungalow, g) rest, h) cook, i) pretty stones, j) wear, k) all inclusive, l) beach
    _____________________

    Answers:
    1f 2b 3k 4h 5d 6i 7a 8e 9c 10g 11b 12j
    ###################

    Interview with Sue:


    1. What time do you wake up?
    I wake up at 8 o’clock.

    2. Where do you live on holiday?
    I live in a bungalow.

    3. What do you eat for breakfast?
    I eat cereal and fruit.

    4. What do you do in the morning?
    I go to the beach.

    5. What kind of beach is it?
    The beach has small gravel and pretty stones.

    6. Do you wear shoes on the beach?
    Yes, I wear water shoes.

    7. Who cooks the food?
    We cook the food ourselves.

    8. What do you make for lunch?
    I make sandwiches.

    9. What do you do in the afternoon?
    I rest on the terrace.

    10. What do you do in the evening?
    I go for a walk with my family.


    ############

    Lea and a typical day:

    I wake up at 8 o’clock. I live in a bungalow with my family. For breakfast, I eat cereal and fruit. In the morning, I go to the beach. The beach has small gravel and pretty stones. I wear water shoes to walk on the gravel.

    We cook our food ourselves. For lunch, I make sandwiches. In the afternoon, I rest on the terrace. Sometimes, I ride my bike or go for a walk. In the evening, I watch a movie with my family.

    I like my holiday very much!
    ___________________

    Now rewrite the story, telling about Lea,

    She wakes up…………..

    and make all changes necessary!
    ____________________

    Answer:


    Her typical day

    She wakes up at 8 o’clock. She lives in a bungalow with her family. For breakfast, she eats cereal and fruit. In the morning, she goes to the beach. The beach has small gravel and pretty stones. She wears water shoes to walk on the gravel.

    They cook their food themselves. For lunch, she makes sandwiches. In the afternoon, she rests on the terrace. Sometimes, she rides her bike or goes for a walk. In the evening, she watches a movie with her family.

    She likes her holiday very much!

  • A front desk staff member at a luxury hotel in Siem Reap is helping a guest – sightseeing in Siem Reap and more(A2)

    • a full-day private tour around Siem Reap, without repeating Angkor Wat or the Tonle Sap Lake – some ideas


    Good morning! I have a great idea for your tour tomorrow. Since you already visited Angkor Wat and the lake, I suggest a peaceful day in the countryside.

    At 8:00 AM, your private guide and driver will pick you up at the hotel. You will first go to Preah Dak Village, about 40 minutes away. This is a quiet village near the temples. You will walk through the village, see traditional wooden houses, and meet friendly local people. You can see how they make palm sugar, cook num krok (coconut rice cakes), and grow vegetables.

    At 11:30 AM, enjoy a simple home-cooked lunch with a family in the village.

    At 1:00 PM, visit Bakong Temple, one of the oldest temples in the area. It is quiet and very beautiful.

    Next, visit the Senteurs d’Angkor Workshop at 2:30 PM. Here, you can see how locals make soap, candles, and spices by hand.

    At the end, stop at Wat Athvea Pagoda, a peaceful temple where you can see monks and learn about Cambodian Buddhism.

    Return to the hotel around 5:00 PM.

    Please let me know if you’d like to book. I’ll be happy to arrange it for you!


    _________________

    Vocabulary:

    1. to suggest – to say an idea that someone can choose
    2. a peaceful day – a calm and quiet day, not busy or loud
    3. countryside – land outside the city, with farms and nature
    4. to pick somebody up – to go and get someone by car
    5. quiet – not loud, with little noise
    6. a village – a small town with a few houses and people
    7. a wooden house – a house made from wood
    8. local people – people who live in that place
    9. palm sugar – sweet sugar made from a palm tree
    10. a cake – a sweet food, often round and soft
    11. to grow vegetables – to plant and take care of vegetables
    12. to enjoy – to like something and feel happy doing it
    13. home-cooked lunch – food made at someone’s home for lunch
    14. a soap – something you use to wash your hands or body
    15. a candle – a stick of wax with fire for light
    16. spices – things like pepper or cinnamon that add taste to food
    17. to make by hand – to make something using your hands, not machines
    18. a monk – a man who lives in a temple and prays
    19. to return – to go back to a place

    ##############

    Multiple choice – only one answer is correct


    1. What is a monk?
    a) A man who lives in a temple and prays
    b) A man who teaches in a school
    c) A man who sells fruit

    2. What does it mean to enjoy something?
    a) To stop doing it
    b) To like it and feel happy
    c) To lose it

    3. What is countryside?
    a) A place full of shops
    b) A busy city
    c) Land outside the city with farms

    4. What is palm sugar?
    a) A sugar made from a palm tree
    b) A sugar made from corn
    c) A sweet made of chocolate

    5. What does it mean to return?
    a) To go to school
    b) To stay in one place
    c) To go back to a place

    6. What is a candle?
    a) A toy
    b) A stick of wax with fire for light
    c) A box

    7. What is a village?
    a) A small town with a few houses
    b) A tall city building
    c) A place for shopping

    8. What does it mean to grow vegetables?
    a) To cook vegetables
    b) To buy vegetables
    c) To plant and care for vegetables

    9. What is a peaceful day?
    a) A busy day with cars
    b) A calm and quiet day
    c) A long travel day

    10. What is a wooden house?
    a) A house made of glass
    b) A house made of bricks
    c) A house made of wood

    11. What is a home-cooked lunch?
    a) Food from a restaurant
    b) Food made at someone’s home
    c) Food from the store

    12. What does it mean to suggest something?
    a) To say an idea to someone
    b) To ask someone to stop
    c) To run fast

    13. What does it mean to pick someone up?
    a) To walk past someone
    b) To take someone by car
    c) To say goodbye to someone

    14. What does quiet mean?
    a) Not loud, little noise
    b) Very exciting
    c) With music and singing

    15. What are spices?
    a) Big pieces of bread
    b) Things that make food taste better
    c) Drinks from fruit

    16. What is soap?
    a) Something you wash with
    b) Something you write on
    c) Something you eat

    17. Who are local people?
    a) People from far away
    b) People who live in that place
    c) People who visit once

    18. What does “make by hand” mean?
    a) Make something with machines
    b) Buy it in a shop
    c) Make something using your hands


    Answers:
    1a, 2b, 3c, 4a, 5c, 6b, 7a, 8c, 9b, 10c, 11b, 12a, 13b, 14a, 15b, 16a, 17b, 18c

    ####################


    Match the words (1–18) with their correct definitions (A–R):

    Words

    1. to grow vegetables
    2. a soap
    3. local people
    4. to return
    5. a wooden house
    6. to enjoy
    7. to suggest
    8. a peaceful day
    9. palm sugar
    10. a monk
    11. a village
    12. a candle
    13. a cake
    14. to pick somebody up
    15. to make by hand
    16. quiet
    17. countryside
    18. home-cooked lunch


    Definitions

    A. People who live in the place you are in
    B. A sweet food, often soft and round
    C. A house made from wood
    D. To go and get someone by car
    E. A man who lives in a temple and prays
    F. Land outside the city, with farms and nature
    G. Something you use to wash your hands or body
    H. Not loud, with little noise
    I. A calm and quiet day
    J. To go back to a place
    K. To plant and take care of plants for food
    L. A stick of wax with fire for light
    M. A small town with a few houses
    N. Food made at home, not from a restaurant
    O. To like something and feel happy
    P. To make something using your hands, not machines
    Q. To say an idea for someone to think about
    R. Sweet sugar made from a palm tree


    __________________—

    1K 2G 3A 4J 5C 6O 7Q 8I 9R 10E 11M 12L 13B 14D 15P 16H 17F 18N

    #################

    Gap fill exercise – one answer correct only


    1. To __________ vegetables means to plant and care for them.
    a) grow
    b) cook
    c) buy

    2. A __________ is something you use to wash your body or hands.
    a) candle
    b) soap
    c) sugar

    3. The __________ people live in the place you are in.
    a) foreign
    b) local
    c) young

    4. To __________ means to go back to a place.
    a) stop
    b) return
    c) stay

    5. A __________ house is made of wood.
    a) stone
    b) metal
    c) wooden

    6. To __________ something means to like it and feel happy.
    a) hear
    b) enjoy
    c) forget

    7. To __________ means to give someone a ride by car.
    a) pick somebody up
    b) leave somebody
    c) meet somebody

    8. A __________ day is calm and quiet.
    a) noisy
    b) peaceful
    c) busy

    9. A __________ is a small town with a few houses.
    a) market
    b) city
    c) village

    10. __________ sugar is sweet and made from a palm tree.
    a) White
    b) Brown
    c) Palm

    11. To __________ something means to make it using your hands.
    a) break
    b) make by hand
    c) buy in a shop

    12. A __________ is a man who lives in a temple and prays.
    a) monk
    b) farmer
    c) teacher

    13. A __________ is a stick of wax with fire for light.
    a) candle
    b) soap
    c) cake

    14. A __________ is sweet food, often soft and round.
    a) soup
    b) cake
    c) spice

    15. __________ means no loud sounds or noise.
    a) Quiet
    b) Busy
    c) Loud

    16. __________ are things that make food taste better.
    a) Candles
    b) Spices
    c) Cakes


    ________________–

    1a 2b 3b 4b 5c 6b 7a 8b 9c 10c 11b 12a 13a 14b 15a 16b

    ###################

    True/False ?


    1. A village is a small town with many buildings.
    2. Palm sugar is made from a tree.
    3. To grow means to make candles by hand.
    4. A wooden house is made of wood.
    5. A monk lives in a temple and prays.
    6. To pick somebody up means to give them a ride.
    7. A soap is something you eat.
    8. A cake is a sweet food.
    9. To return means to go back to a place.
    10. Spices are things that make food taste better.
    11. To enjoy means to feel happy about something.
    12. A peaceful day is very noisy.

    Answers:
    1F 2T 3F 4T 5T 6T 7F 8T 9T 10T 11F 12F

    ##################

    Fill in the blanks :


    1. The small town where people live is called a __________.
    2. You can wash your hands with __________.
    3. A __________ house is made of wood.
    4. A __________ is a man who lives in a temple and prays.
    5. To __________ vegetables means to plant and take care of them.
    6. A __________ is a sweet food, often soft and round.
    7. __________ sugar is made from a palm tree.
    8. To __________ someone means to give them a ride in a car.
    9. A __________ is a stick of wax that gives light.
    10. To __________ means to go back to a place.
    11. A __________ day is calm and quiet.
    12. To __________ something means to make it with your hands.

    ________________

    1 village 2 soap 3 wooden 4 monk 5 grow 6 cake 7 palm 8 pick somebody up 9 candle 10 return 11 peaceful 12 make by hand

    ###################

    Conversation between a guest and front desk staff about the Preah Dak community experience:


    Guest: Hello, can you suggest a tour for tomorrow?
    Staff: Yes, I can. Have you __________ Angkor Wat and the lake?

    Guest: Yes, I have. I want something __________.
    Staff: I suggest the Preah Dak community experience. It is quiet and in the countryside.

    Guest: What do I see there?
    Staff: You visit a small village with wooden houses and __________ people.

    Guest: What do I do in the village?
    Staff: You watch how people grow __________ and make palm sugar.

    Guest: Do I eat there?
    Staff: Yes, you enjoy a __________ lunch with local food.

    Guest: Can I learn something?
    Staff: Yes, you make soap and candles __________ with the villagers.

    Guest: Is there a temple or something?
    Staff: Yes, you see a __________ in the village temple.

    Guest: How do I get there?
    Staff: We pick you up at your hotel in the morning.

    Guest: When do I return?
    Staff: You return to the hotel in the __________, around 4 pm.


    _________________

    vegetables – afternoon – peaceful – by hand – seen – monk – local – home – cooked
    _________________

    Answer:


    Guest: Hello, can you suggest a tour for tomorrow?
    Staff: Yes, I can. Have you seen Angkor Wat and the lake?

    Guest: Yes, I have. I want something peaceful.
    Staff: I suggest the Preah Dak community experience. It is quiet and in the countryside.

    Guest: What do I see there?
    Staff: You visit a small village with wooden houses and local people.

    Guest: What do I do in the village?
    Staff: You watch how people grow vegetables and make palm sugar.

    Guest: Do I eat there?
    Staff: Yes, you enjoy a home-cooked lunch with local food.

    Guest: Can I learn something?
    Staff: Yes, you make soap and candles by hand with the villagers.

    Guest: Is there a temple or something?
    Staff: Yes, you see a monk in the village temple.

    Guest: How do I get there?
    Staff: We pick you up at your hotel in the morning.

    Guest: When do I return?
    Staff: You return to the hotel in the afternoon, around 4 pm.


    #############

    The daily routine of a villager:

    I wake up early in the morning. I live in a wooden house in a quiet village. First, I pick up fresh water and grow vegetables in my garden. Then, I collect palm sugar from the trees. After that, I make soap and candles by hand. At noon, I enjoy a home-cooked lunch with my family. In the afternoon, a monk comes to our village temple for prayers. I like this peaceful day in the countryside. In the evening, I return home to rest and enjoy the quiet night.

    ____________

    Rewrite the story in 3rd person singular, present simple, make all changes necessary:

    He wakes up early in the morning. He lives……..

    __________________

    Answer:


    He wakes up early in the morning. He lives in a wooden house in a quiet village. First, he picks up fresh water and grows vegetables in his garden. Then, he collects palm sugar from the trees. After that, he makes soap and candles by hand. At noon, he enjoys a home-cooked lunch with his family. In the afternoon, a monk comes to the village temple for prayers. He likes this peaceful day in the countryside. In the evening, he returns home to rest and enjoy the quiet night.


    ##################
    ##################

    >>>>>>>>There is a B1 text
    >>>>>>on the Preah Dak
    >>>>Community Experience
    => link

  • What makes a great member of the front desk staff, not only in a luxury hotel? (C1/C2)

    They are the face of the hotel and often the first and last point of contact. Here’s what makes them exceptional:

    🧑‍💼 Professionalism and Poise

    • Always well-groomed and impeccably dressed.
    • Maintains calm and composure under pressure.
    • Demonstrates strong time management and multitasking skills.

    🗣️ Excellent Communication Skills

    • Speaks clearly, politely, and confidently in multiple languages (or at least fluent English).
    • Listens attentively and communicates with warmth and respect.
    • Understands how to adapt tone and vocabulary for different guests (VIPs, families, business travelers).

    🌟 Hospitality Mindset

    • Genuinely enjoys serving and helping people.
    • Anticipates guest needs and personalizes service.
    • Remembers returning guests, their preferences, and makes them feel at home.

    🤝 Problem Solving and Initiative

    • Handles complaints and issues gracefully without escalating.
    • Thinks quickly and offers practical, proactive solutions.
    • Takes ownership of guest problems and follows up until resolved.

    🧭 Thorough Local Knowledge

    • Can confidently recommend local attractions, restaurants, and events.
    • Knows how to arrange transport, book restaurants, and offer cultural tips.
    • Understands guests’ expectations based on cultural backgrounds.

    🛎️ Attention to Detail

    • Gets guest names, preferences, and room details right every time.
    • Double-checks bookings, special requests, and VIP amenities.
    • Notices and acts on small cues (e.g., offering a tissue to a sneezing guest or adjusting tone for tired arrivals).

    💼 Teamwork and Coordination

    • Works seamlessly with housekeeping, concierge, security, and management.
    • Shares critical information during shift handovers.
    • Supports colleagues under pressure while maintaining own responsibilities.

    💻 Technology and System Mastery

    • Quickly navigates hotel PMS (like Opera), POS systems, and email.
    • Manages check-in/out efficiently and accurately.
    • Uses CRM tools to enhance guest personalization.

    ❤️ Emotional Intelligence

    • Empathizes with guests’ feelings and moods.
    • Adjusts behavior based on each guest’s emotional cues.
    • Maintains discretion and confidentiality at all times.

    In short:

    a great front desk staff member in a luxury hotel is a calm, sharp, and genuinely caring ambassador of the hotel, able to blend warmth with efficiency and attention to detail with big-picture guest satisfaction.

  • What makes a great member of the front desk staff, not only in a luxury hotel? (A2)

    They are the face of the hotel and often the first and last point of contact. Here’s what makes them exceptional:


    😊 Friendly and Kind

    • Smiles and says hello.
    • Speaks in a nice way.
    • Makes the guest feel happy.

    🗣️ Speaks Clearly

    • Says things slowly and clearly.
    • Listens carefully.
    • Can answer questions about the hotel.

    🧠 Helps with Problems

    • Stays calm when something is wrong.
    • Tries to fix the problem.
    • Always says: “I will help you.”

    📋 Careful and Correct

    • Gives the right room and key.
    • Checks the bill.
    • Remembers what the guest asks.

    👥 Works with the Team

    • Talks to coworkers.
    • Shares information.
    • Helps when someone is busy.

    💼 Looks Good and Acts Well

    • Wears clean clothes or uniform.
    • Comes to work on time.
    • Acts in a polite and quiet way.

    🌍 Knows the City

    • Can say where to eat or go.
    • Helps book a taxi or tour.
    • Knows what guests from other countries may need.
      ________________________
      ________________________

    In short:

    A great front desk staff is friendly, helpful, careful, and professional.

  • Touring Angkor Wat – some advice (A2)

    a guest approaches the front desk and tells you he wants to tour the Angkor Wat temples. You provide some usefull information to make his tour an enjoyable one.



    Good morning! I’m happy to help you with your Angkor Wat tour.

    Angkor Wat is the most famous temple in Cambodia. It is very big and very old. Many people visit it every day. The temple is a special place for Cambodian people.

    Most tours start in the morning. You visit Angkor Wat first. Later, you go to other temples like Bayon and Ta Prohm. Each temple is different. Bayon has many faces on the towers. Ta Prohm has big trees growing on the walls.

    You walk a lot during the tour, so please wear comfortable shoes. It is also a good idea to wear light clothes and bring a hat, sunglasses, and water.

    You need a ticket for the temples. You can buy it before the tour starts. One-day, three-day, and seven-day tickets are available. You must keep your ticket with you during the tour.

    Many people take a guide. A guide tells you about the temples and the history. You can take many photos, but please be respectful. Some temples are still holy.

    If you have any questions or need help with your tour, we at the front desk are always happy to help you. Enjoy your visit!

    ______________________________

    Vocabulary:

    • some advice – ideas or help to make a good choice
    • to approach – to go to someone and talk to them
    • front desk – the place in a hotel where you ask questions or check in
    • to tour – to visit and look at interesting places
    • to provide information – to give facts or answers
    • enjoyable – fun or nice
    • to be different – to not be the same
    • a tower – a tall part of a building
    • to grow – to get bigger or to live and become bigger (like a tree)
    • a ticket – a small paper or card that lets you go into a place or ride something
    • to be available – to be ready or there to use
    • to keep something – to hold or have something and not lose it
    • to take a guide – to go with a person who shows you a place and gives information
    • to be respectful – to be polite and kind
    • to be holy – to be special in religion
    • to enjoy – to like something and feel happy about it

    ##################

    Only 1 answer is correct!


    1. What is some advice?
    a) Ideas to help make a good choice
    b) A thing you buy at a shop
    c) A question for help

    2. What does it mean to approach someone?
    a) To go to a person and talk
    b) To run away from a person
    c) To sing to a person

    3. Where is the front desk in a hotel?
    a) In the kitchen
    b) At the entrance where you ask questions
    c) In the guest room

    4. What does it mean to tour a place?
    a) To live in a hotel
    b) To clean your room
    c) To visit and look at interesting places

    5. What do you do when you provide information?
    a) You give facts or answers
    b) You take pictures
    c) You buy something

    6. What is an enjoyable trip?
    a) A trip with no people
    b) A trip that is very long
    c) A trip that is fun and nice

    7. What does it mean when something is different?
    a) It is not the same
    b) It is very old
    c) It is very big

    8. What is a tower?
    a) A tall part of a building
    b) A small house
    c) A place under the ground

    9. What does a tree do when it grows?
    a) It moves to a new place
    b) It goes to sleep
    c) It gets bigger

    10. What is a ticket?
    a) A bag for travel
    b) A card or paper to enter a place
    c) A chair in a bus

    11. What does it mean when something is available?
    a) It is not real
    b) It is heavy
    c) It is ready to use

    12. What do you do when you keep something?
    a) You give it away
    b) You break it
    c) You have it and don’t lose it

    13. What does it mean to take a guide?
    a) To go alone
    b) To go with a person who shows you a place
    c) To bring food

    14. What does it mean to be respectful?
    a) To be polite and kind
    b) To be loud and angry
    c) To play games

    15. What is a holy place?
    a) A place with food
    b) A place for shopping
    c) A place that is special in religion

    16. What does it mean to enjoy something?
    a) To like it and feel happy
    b) To look at it and walk away
    c) To leave it at home


    _________________

    1a 2a 3b 4c 5a 6c 7a 8a 9c 10b 11c 12c 13b 14a 15c 16a
    ##############

    Match word and definition:


    Words

    1. to be holy
    2. a ticket
    3. to take a guide
    4. to keep something
    5. to provide information
    6. to grow
    7. to enjoy
    8. some advice
    9. front desk
    10. a tower
    11. to approach
    12. to be respectful
    13. to be available
    14. enjoyable
    15. to tour
    16. to be different

    Definitions

    a) To go to someone and talk to them
    b) To hold or have something and not lose it
    c) A small paper or card to enter a place
    d) Ideas or help to make a good choice
    e) To like something and feel happy
    f) The place in a hotel where you ask questions or get help
    g) To give facts or answers
    h) To be polite and kind
    i) Fun or nice
    j) To become bigger or live and get bigger
    k) To be ready or there to use
    l) To be special in religion
    m) A tall part of a building
    n) To visit and look at interesting places
    o) Not the same
    p) To go with a person who shows you a place


    ___________________
    1l 2c 3p 4b 5g 6j 7e 8d 9f 10m 11a 12h 13k 14i 15n 16o

    ##############

    Gap-fill exercise:


    1. When you go to a hotel, you ask questions at the _______.
      a) front desk
      b) ticket
      c) tower
    2. A _______ is a paper that lets you enter a place or event.
      a) guide
      b) ticket
      c) advice
    3. It is good to be _______ and polite to other people.
      a) respectful
      b) holy
      c) different
    4. If you want to visit a big temple, you may see a tall _______.
      a) advice
      b) tower
      c) guide
    5. When you want to get closer to someone, you _______ them.
      a) keep
      b) approach
      c) enjoy
    6. To _______ means to have fun and like something.
      a) grow
      b) enjoy
      c) keep
    7. Trees _______ when they get bigger.
      a) approach
      b) enjoy
      c) grow
    8. If something is ready and you can use it, it is _______.
      a) available
      b) respectful
      c) holy
    9. To _______ means to visit and look around places.
      a) provide information
      b) keep
      c) tour
    10. Some advice is good _______ to help you make a choice.
      a) towers
      b) ideas
      c) tickets
    11. A guide is a person who _______ you around a place.
      a) keeps
      b) shows
      c) takes
    12. To _______ means to give facts or answers.
      a) grow
      b) be different
      c) provide information
    13. To be _______ means not to be the same.
      a) enjoyable
      b) different
      c) respectful
    14. To _______ something means to have it and not lose it.
      a) keep
      b) take
      c) approach
    15. To be _______ means to be special in religion.
      a) holy
      b) respectful
      c) available

    Answers
    1a 2b 3a 4b 5b 6b 7c 8a 9c 10b 11b 12c 13b 14a 15a
    #################

    True or false:

    1. A ticket lets you enter a place or event.
    2. A guide is a person who shows you around a place.
    3. To grow means to become smaller.
    4. A tower is a short building.
    5. To keep something means to lose it.
    6. If something is available, you cannot use it.
    7. To approach someone means to go near them.
    8. To enjoy means to have fun and like something.
    9. To be respectful means to be rude to others.
    10. Advice is helpful information for making a choice.

    ________________

    True: 1,2,7,8,10
    ###################


    Fill in the blanks with the correct word:

    advice, approach, front desk, tour,
    provide information, enjoyable, different,
    tower, grow, ticket, available, respectful

    1. When you arrive at the hotel, you go to the _______ to check in.
    2. A _______ helps you see many places in one day.
    3. It is important to be _______ to the local people and their culture.
    4. The guide will _______ information about the temple and its history.
    5. Please _______ the receptionist if you have any questions.
    6. The trees in the garden _______ bigger every year.
    7. You need a _______ to enter the museum.
    8. Climbing the _______ gives you a great view of the city.
    9. The tour was very _______ and fun for everyone.
    10. It is good to listen to some _______ before your trip.
    11. Every place in the world is a little _______ and special.
    12. When you _______ someone, you walk closer to talk to them.

    _________________

    Answers
    1 front desk 2 tour 3 respectful 4 provide information 5 approach 6 grow 7 ticket 8 tower 9 enjoyable 10 advice 11 different 12 approach
    #####################

    Word scrambles:

    1. KCTITE __ticket___
    2. RGOW
    3. ACHPORPA
    4. REOTW
    5. DIUGE
    6. ILAVLEAAB
    7. KEPE
    8. JNYOE
    9. VIEDROP
    10. RPTESEC

    ___________________
    1 TICKET 2 GROW 3 APPROACH 4 TOWER
    5 GUIDE 6 AVAILABLE 7 KEEP 8 ENJOY
    9 PROVIDE 10 RESPECT
    ################

    Interview – complete, words below:


    Guest: Hello. Can you tell me about the Angkor Wat tour?
    Front Desk: Yes, of course. The tour __________ many temples in Angkor.

    Guest: What do I need for the tour?
    Front Desk: You need a __________ to enter the temples.

    Guest: How do I get a ticket?
    Front Desk: You can buy a ticket at the __________ or the entrance.

    Guest: Is it hot during the tour?
    Front Desk: Yes, it is usually hot, so bring water and wear a __________.

    Guest: Can I take a guide with me?
    Front Desk: Yes, you can take a guide to help you __________ the temples.

    Guest: How long is the tour?
    Front Desk: The tour __________ most of the day, about 6 to 8 hours.

    Guest: What clothes do I wear?
    Front Desk: Wear comfortable clothes and shoes. Please be __________ and cover your shoulders.

    Guest: Is there a place to __________ during the tour?
    Front Desk: Yes, there are small restaurants and shops near the temples.

    Guest: Can I take photos?
    Front Desk: Yes, you can take photos, but do not touch the __________ places.

    Guest: Is the tour enjoyable for children?
    Front Desk: Yes, many children enjoy the tour because it is exciting and __________


    ______________________

    hat – respectful – different – visits – holy – ticket – eat – front desk – takes – understand
    #######################

    A story:


    I visit Angkor Wat today. The weather is hot, so I wear a hat and take water with me. I buy a ticket at the entrance. A guide shows me the temples and tells me about their history. I see tall towers and old walls. The temples are holy places, so I am respectful. I take many photos but do not touch anything. The tour is long but enjoyable. I learn a lot and see many different temples. After the tour, I feel happy and tired. I enjoy the day and the beautiful place very much.

    ==>>Rewrite the story in 3rd person singular, start with

    => He visits Angkor Wat…………

    and make all changes necessary!

    ____________________

    Answer:

    He visits Angkor Wat today. The weather is hot, so he wears a hat and takes water with him. He buys a ticket at the entrance. A guide shows him the temples and tells him about their history. He sees tall towers and old walls. The temples are holy places, so he is respectful. He takes many photos but does not touch anything. The tour is long but enjoyable. He learns a lot and sees many different temples. After the tour, he feels happy and tired. He enjoys the day and the beautiful place very much.

  • Marathon in Siem Reap – August 3, 2025 (A1, A2, B1, B2, C1, C2)


    – why is a Marathon called Marathon?



    C2:

    The term marathon originates from a blend of history and legend rooted in ancient Greece. It refers to the long-distance foot race of 42.195 kilometers, named after the Battle of Marathon in 490 BCE. According to legend, a Greek soldier named Pheidippides ran from the battlefield near the town of Marathon to Athens to announce the Greek victory over the Persians. Upon delivering his message, he allegedly collapsed and died from exhaustion. Although historians debate the accuracy of this tale, it inspired the naming of the modern race.

    The marathon was first introduced as an Olympic event during the inaugural modern Games in Athens in 1896. The original distance was approximately 40 kilometers, echoing the mythic run. However, in the 1908 London Olympics, the course was extended to 42.195 kilometers to accommodate the British royal family’s viewing preferences. This distance eventually became the official standard.

    Over time, the marathon has evolved from a commemorative race into a global phenomenon, symbolizing endurance, determination, and personal achievement. Major international marathons attract both elite athletes and amateurs, reflecting the event’s broad appeal. Its name, born from ancient heroism and myth, remains a powerful testament to human resilience and the enduring spirit of competition.

    ################

    C1:

    The word marathon comes from a famous story in ancient Greek history. In 490 BCE, the Greeks won a major battle against the Persians at a place called Marathon. According to legend, a Greek soldier named Pheidippides ran from Marathon to Athens, about 40 kilometers, to report the victory. After delivering the message, he collapsed and died from exhaustion. While the story may not be completely true, it became a powerful symbol of endurance.

    When the modern Olympic Games were created in 1896, the marathon was added to honor this legend. The first race was about 40 kilometers, the same distance as the legendary run. However, during the 1908 London Olympics, the race was extended to 42.195 kilometers so it could start at Windsor Castle and end in front of the royal box. This distance was later made official.

    Today, marathons are held all over the world and attract runners of all levels. The event is not just a race; it is a test of physical and mental strength. Many people train for months to complete it. The name marathon has come to represent human determination and the will to overcome challenges, just like the ancient Greek hero.
    ##############

    B2:

    The word marathon comes from a story from ancient Greece. In 490 BCE, there was a big battle between the Greeks and the Persians at a place called Marathon. After the Greeks won, a soldier named Pheidippides ran from Marathon to Athens to bring the news of victory. The distance was about 40 kilometers. After he arrived and gave the message, he fell to the ground and died. This story became very famous, even though it may not be completely true.

    When the modern Olympic Games started in 1896 in Athens, the organizers included a long-distance race to remember this story. The first marathon race was about 40 kilometers long. Later, during the 1908 Olympic Games in London, the race was made longer so it could start at Windsor Castle and finish in front of the royal family’s seats. This made the distance 42.195 kilometers, which became the official marathon length.

    Today, marathons take place in cities around the world. People of all ages and levels run in them, not just professional athletes. A marathon is seen as a symbol of strength, hard work, and never giving up. Running a marathon is a big goal for many people, and finishing one is a great achievement.
    ###############

    B1:

    The word marathon comes from a story in ancient Greece. In 490 BCE, the Greeks fought a big battle against the Persians at a place called Marathon. After the Greeks won the battle, a soldier named Pheidippides ran from Marathon to Athens to tell the people about the victory. The distance was about 40 kilometers. When he arrived and gave the message, he fell down and died. This story became very famous, even if it may not be completely true.

    In 1896, the modern Olympic Games started in Athens. The organizers wanted to remember the old story, so they created a long-distance race and called it the marathon. The first race was about 40 kilometers long. In the 1908 Olympic Games in London, the race became longer—42.195 kilometers—because the British royal family wanted the race to start at Windsor Castle and finish in front of their seats. That is the official distance of a marathon today.

    Now, marathons happen in many countries around the world. People run them to test their strength and to feel proud. Many people train for months to finish the race. A marathon is a great challenge and a big achievement for anyone who finishes it.

    ###############

    A2:

    The word marathon comes from a story in ancient Greece. A long time ago, in 490 BCE, the Greeks had a big fight with the Persians. This fight happened in a place called Marathon. The Greeks won the battle. A Greek soldier named Pheidippides ran from Marathon to Athens to tell the people that the Greeks won. He ran about 40 kilometers. After he gave the message, he fell down and died. This story is very famous, even if it may not be 100% true.

    In 1896, the modern Olympic Games began in Athens. The people who made the Olympics wanted to remember the story, so they made a new race called the marathon. The first marathon was about 40 kilometers long. Later, in 1908 in London, the race became a little longer—42.195 kilometers—so it could start at Windsor Castle and finish in front of the king’s family. Today, that is the official marathon distance.

    Now, people all over the world run marathons. Some are professional runners, but many are just normal people. A marathon is not easy. People train for many months. Running a marathon shows strength and courage. It is a great goal and a big success to finish one.

    ################

    A1:

    The word marathon comes from a story in old Greece. A long time ago, in 490 BCE, there was a big fight between the Greeks and the Persians. This fight was in a place called Marathon. The Greeks won the fight. A soldier named Pheidippides ran from Marathon to Athens to tell the people about the win. He ran about 40 kilometers. After he said, “We won,” he fell down and died. This story is very old and famous.

    In 1896, the modern Olympic Games started in Athens. The people who made the Olympics wanted to remember the old story. They made a long race and called it the marathon. The first marathon was about 40 kilometers long. In 1908, at the London Olympic Games, the race became a little longer—42.195 kilometers. It started at Windsor Castle and finished near the king’s family. Today, this is the official distance.

    Now, people run marathons all over the world. Some runners are fast, but many people run just for fun or for a personal goal. Running a marathon is very hard. People train for many weeks or months. It is a big success to finish. A marathon shows strength and a strong heart.
    #####################



  • InterContinental Khao Yai Resort (A2)

    summary of a review in the Tatler


    Hotel Review Summary:
    InterContinental Khao Yai Resort
    By Amanda Goh | Jul 26, 2024


    Just 2.5 hours from Bangkok, InterContinental Khao Yai Resort offers a quiet, nature-filled escape in Thailand’s Nakhon Ratchasima province. Designed by famous architect Bill Bensley, the resort celebrates old train travel, with many rooms made from real heritage railcars. The theme continues throughout the property—from the train station-style lobby to suites that feel like luxurious train carriages.

    The resort has 64 rooms, set among lakes and trees, with swans adding to the charm. Suites include lake views, outdoor bathtubs, and train-themed décor. Guests can enjoy relaxing and fun activities like yoga, bike tours around Swan Lake, and family-friendly games. The spa, also in a train car, offers massages with local oils.

    Food and drink options are unique and well-curated. Somying’s Kitchen serves Thai and international food, including dishes once served on Thai trains. The Tea Carriage offers creative afternoon teas with local flavors like mango sticky rice and tom yum goong snacks. For drinks, Papillon Bar serves cocktails in a jazzy train setting.

    Overall, the InterContinental Khao Yai Resort is a creative and peaceful retreat perfect for families, couples, and anyone who loves nature and train history.

  • A Day in Siem Reap – an email to a friend (A1)

    • enjoying the Shinta Mani and more
      (questions and answers in present simple!)



    Subject: A Day in Siem Reap

    Hi Oliver,

    I want to tell you about a typical day here in Cambodia.

    Mia, my sister, gets up at 7 o’clock. I get up at the same time. We brush our teeth and get dressed. Then we go to breakfast with Mum and Dad. I eat pancakes and fruit. Mia drinks orange juice.

    After breakfast, we visit a temple. We take photos and walk around. The temples are big and old. I like them a lot.

    At noon, we go to a market. We see many things – clothes, toys, and food. I buy a small bag.

    In the afternoon, we swim in the hotel pool. Mia jumps in the water. I play with her. It is very fun.

    In the evening, we eat dinner at a restaurant. I eat noodles. After dinner, we walk in the night market. It is busy and loud.

    At 8 o’clock, we watch an Apsara dance show. It is very pretty.

    See you soon!

    Lara


    ____________________
    Vocabulary:

    • to get up – to leave your bed in the morning
    • to brush teeth – to clean your teeth with a toothbrush
    • to get dressed – to put on clothes
    • a pancake – a flat, round cake you eat for breakfast
    • orange juice – a drink made from oranges
    • to visit – to go to a place to see it
    • to walk around – to go from place to place on foot
    • at noon – at 12 o’clock in the day
    • clothes – things you wear like shirts, pants, or dresses
    • a toy – something children play with
    • a bag – something you use to carry things
    • to jump in the water – to go into water quickly with your feet off the ground
    • to be fun – to be nice and make you happy
    • to be busy – to have many people or things happening
    • to be loud – to make a lot of noise
    • to be pretty – to look nice or beautiful

    #########################


    Multiple-choice test – only one answer is correct:


    1. What does „to get up“ mean?
    A) To leave your bed in the morning
    B) To go to school
    C) To eat lunch

    2. What does „to brush teeth“ mean?
    A) To paint your face
    B) To clean your teeth with a toothbrush
    C) To play a game

    3. What does „to get dressed“ mean?
    A) To take a shower
    B) To eat dinner
    C) To put on clothes

    4. What is „a pancake“?
    A) A soft toy
    B) A round fruit
    C) A flat cake you eat for breakfast

    5. What is „orange juice“?
    A) A drink made from oranges
    B) A yellow fruit
    C) A drink made from apples

    6. What does „to visit“ mean?
    A) To go to a place to see it
    B) To sleep at home
    C) To buy something

    7. What does „to walk around“ mean?
    A) To go from place to place on foot
    B) To run very fast
    C) To stay in one place

    8. What does „at noon“ mean?
    A) At 8 in the morning
    B) At 12 o’clock in the day
    C) At 6 in the evening

    9. What are „clothes“?
    A) Toys for children
    B) Food for breakfast
    C) Things you wear like shirts and pants

    10. What is „a toy“?
    A) Something you drink
    B) Something to clean your teeth
    C) Something children play with

    11. What is „a bag“?
    A) A drink
    B) Something you use to carry things
    C) A box for toys

    12. What does „to jump in the water“ mean?
    A) To look at the water
    B) To go into water quickly
    C) To drink water

    13. What does „to be fun“ mean?
    A) To be nice and make you happy
    B) To make you sad
    C) To be very cold

    14. What does „to be busy“ mean?
    A) To be very quiet
    B) To be slow
    C) To have many people or things happening

    15. What does „to be loud“ mean?
    A) To walk slowly
    B) To make a lot of noise
    C) To be dark

    16. What does „to be pretty“ mean?
    A) To look nice or beautiful
    B) To be heavy
    C) To be small


    ____________________-
    A, 2. B, 3. C, 4. C, 5. A, 6. A, 7. A, 8. B, 9. C,
    10. C, 11. B, 12. B, 13. A, 14. C, 15. B, 16. A

    ####################

    Gap sentences – which answer is correct?


    1. Mia always ________ at 7 o’clock in the morning. (gets up / brushes teeth / eats)
    2. I ________ my teeth after breakfast every day. (jump in the water / brush / visit)
    3. After I shower, I ________ quickly. (get dressed / walk around / eat)
    4. For breakfast, I like to eat a ________. (pancake / toy / bag)
    5. I drink ________ with my breakfast. (orange juice / clothes / lunch)
    6. We ________ temples and markets during our holiday. (visit / get up / be loud)
    7. After sightseeing, we often ________ around the market. (jump in the water / walk / get dressed)
    8. We eat lunch at ________, when the sun is high. (noon / pretty / busy)
    9. Mia likes to buy new ________ at the market. (toys / clothes / pancakes)
    10. My sister has many ________ to play with in the hotel. (toys / bags / oranges)
    11. I carry my things in a small ________. (bag / pancake / juice)
    12. In the afternoon, we like to ________ in the pool. (jump / visit / brush teeth)
    13. Swimming and playing is always ________. (fun / busy / loud)
    14. The market is very ________ because many people come there. (pretty / busy / quiet)
    15. Sometimes the market is ________ because of music and people. (loud / small / fun)
    16. The dancers at the show wear ________ clothes. (pretty / busy / loud)

    _________________________

    Answers:
    gets up, 2. brush, 3. get dressed, 4. pancake, 5. orange juice, 6. visit, 7. walk, 8. noon, 9. clothes, 10. toys, 11. bag, 12. jump in, 13. fun, 14. busy, 15. loud, 16. pretty
    ###################



    Match word/s and definition:


    Words:

    1. jump in the water
    2. orange juice
    3. to be pretty
    4. clothes
    5. to visit
    6. a pancake
    7. a bag
    8. to brush teeth
    9. to be busy
    10. to get dressed
    11. to get up
    12. a toy
    13. to walk around
    14. to be loud
    15. to be fun
    16. at noon

    Definitions:

    A) Things you wear like shirts and pants
    B) To clean your teeth with a toothbrush
    C) To go into water quickly with your feet off the ground
    D) To put on clothes
    E) To go to a place to see it
    F) A flat, round cake you eat for breakfast
    G) Something you use to carry things
    H) To make a lot of noise
    I) A drink made from oranges
    J) To have many people or things happening
    K) To leave your bed in the morning
    L) Something children play with
    M) To go from place to place on foot
    N) To look nice or beautiful
    O) To be nice and make you happy
    P) At 12 o’clock in the day


    ____________________

    Answers:
    1 C, 2 I, 3 N, 4 A, 5 E, 6 F, 7 G, 8 B, 9 J, 10 D, 11 K, 12 L, 13 M, 14 H, 15 O, 16 P

    ######################

    Fill in, no words given:


    1. Every morning, Mia ________ at 7 o’clock.
    2. After getting up, I ________ my teeth before breakfast.
    3. We like to ________ temples and markets when we travel.
    4. At breakfast, I eat a ________ with syrup.
    5. I drink fresh ________ every morning because it is healthy.
    6. After breakfast, I ________ quickly and get ready to go out.
    7. When we go to the pool, we love to ________ in the water.
    8. My sister has many ________ to play with in the hotel.
    9. I carry my clothes and toys in a small ________.
    10. We ________ around the market to see many things.
    11. The market is very ________ because many people come there.
    12. The dancers at the show wear ________ clothes with bright colors.

    __________________
    Answers:
    1. get up, 2. brush teeth, 3. visit, 4. pancake, 5. orange juice, 6. get dressed, 7. jump, 8. toys, 9. bag, 10. walk, 11. busy, 12. pretty
    ######################

    True or false ?

    1. Mia gets up at 7 o’clock every morning.
    2. We eat pancakes for dinner.
    3. After breakfast, I brush my teeth.
    4. Orange juice is a drink made from apples.
    5. We visit temples and markets during the holiday.
    6. The dancers wear pretty clothes at the show.
    7. I jump in the water at the pool in the afternoon.
    8. A bag is something you wear on your head.
    9. We walk around the market to see many things.
    10. The market is very quiet with few people.
    11. Toys are things children play with.
    12. To get dressed means to put on clothes.
    13. At noon means at midnight.

    _________________
    Answers:

    1 T, 2 F, 3 T, 4 F, 5 T, 6 T, 7 T, 8 F, 9 T, 10 F, 11 T, 12 T, 13 F

    ###################

    Form questions – ASK LARA (!)
    (present simple – if you need help => link)

    1. When / get up?
    2. What / eat / for breakfast?
    3. Where / jump / in the water?
    4. Who / visit / on holiday?
    5. Why / like / orange juice?
    6. How / get dressed / every day?
    7. What / carry / in your bag?
    8. Which / clothes / wear?
    9. How often / brush / your teeth?
    10. Where / walk around?
    11. What / toys / have?
    12. When / visit / the market?
    13. How loud / be / the market?
    14. Who / swim / with / at the pool?
    15. What / do / after dinner?

    ____________________
    Answers – ask LARA!

    1. When do you get up?
    2. What do you eat for breakfast?
    3. Where do you jump in the water?
    4. Who do you visit on holiday?
    5. Why do you like orange juice?
    6. How do you get dressed every day?
    7. What do you carry in your bag?
    8. Which clothes do you wear?
    9. How often do you brush your teeth?
    10. Where do you walk around?
    11. What toys do you have?
    12. When do you visit the market?
    13. How loud is the market?
    14. Who do you swim with at the pool?
    15. What do you do after dinner?

    ###################

    Now ask OLIVER, her friend, about Lara’s holiday:

    1. When / get up? => When DOES Lara get up?
    2. What / eat / for breakfast?
    3. Where / jump / in the water?
    4. Who / visit / on holiday?
    5. Why / like / orange juice?
    6. How / get dressed / every day?
    7. What / carry / in your bag?
    8. Which / clothes / wear?
    9. How often / brush / your teeth?
    10. Where / walk around?
    11. What / toys / have?
    12. When / visit / the market?
    13. How loud / be / the market?
    14. Who / swim / with / at the pool?
    15. What / do / after dinner?

    ___________________

    Answers:

    1. When does Lara get up?
    2. What does Lara eat for breakfast?
    3. Where does Lara jump in the water?
    4. Who does Lara visit on holiday?
    5. Why does Lara like orange juice?
    6. How does Lara get dressed every day?
    7. What does Lara carry in her bag?
    8. Which clothes does Lara wear?
    9. How often does Lara brush her teeth?
    10. Where does Lara walk around?
    11. What toys does Lara have?
    12. When does Lara visit the market?
    13. How loud is the market?
    14. Who does Laraswim with at the pool?
    15. What does Lara do after dinner?

    #############

    Oliver talks to Mia on WhatsApp – fill in the missing words, words below


    Oliver: When do you get up?
    Mia: I get up at 7 __________.

    Oliver: What do you eat for breakfast?
    Mia: I eat __________ and drink orange juice.

    Oliver: Where do you jump in the water?
    Mia: I jump in the water at the __________.

    Oliver: Who do you visit on holiday?
    Mia: I visit temples and the market with my __________.

    Oliver: How do you get dressed?
    Mia: I get dressed quickly after __________.

    Oliver: What do you carry in your bag?
    Mia: I carry __________ and clothes in my bag.

    Oliver: Where do you walk around?
    Mia: I walk around the __________.

    Oliver: How often do you brush your teeth?
    Mia: I brush my teeth two __________ a day.

    Oliver: What toys do you have?
    Mia: I have many toys to __________with.

    Oliver: When do you visit the market?
    Mia: I visit the market in the __________.

    Oliver: How loud is the market?
    Mia: The market is very loud and __________

    Oliver: What do you do after dinner?
    Mia: After dinner, I go to the night market or __________ the Apsara show.

    ______________________________
    busy – breakfast – o’clock – afternoon – market – pool – watch – times – family – play – pancakes – toys


    ______________________________

    Correct version:


    Oliver: When do you get up?
    Mia: I get up at 7 o’clock.

    Oliver: What do you eat for breakfast?
    Mia: I eat pancakes and drink orange juice.

    Oliver: Where do you jump in the water?
    Mia: I jump in the water at the pool.

    Oliver: Who do you visit on holiday?
    Mia: I visit temples and the market with my family.

    Oliver: How do you get dressed?
    Mia: I get dressed quickly after breakfast.

    Oliver: What do you carry in your bag?
    Mia: I carry toys and clothes in my bag.

    Oliver: Where do you walk around?
    Mia: I walk around the market.

    Oliver: How often do you brush your teeth?
    Mia: I brush my teeth two times a day.

    Oliver: What toys do you have?
    Mia: I have many toys to play with.

    Oliver: When do you visit the market?
    Mia: I visit the market in the afternoon.

    Oliver: How loud is the market?
    Mia: The market is very loud and busy.

    Oliver: What do you do after dinner?
    Mia: After dinner, I go to the night market or watch the Apsara show.


    ###################

    Oliver’s friend Tim wants to know how Mia spends her holidays, so he asks Oliver – rewrite the dialogue:


    Oliver: When do you get up?
    Mia: I get up at 7 o’clock.

    ==>>Tim: When does she get up?
    ==>> Oliver: She gets up at 7 o’clock.

    Oliver: What do you eat for breakfast?
    Mia: I eat pancakes and drink orange juice.

    ==>>Tim: What does she______________?
    ==>> Oliver: She ____________________.

    Oliver: Where do you jump in the water?
    Mia: I jump in the water at the pool.

    Oliver: Who do you visit on holiday?
    Mia: I visit temples and the market with my family.

    Oliver: How do you get dressed?
    Mia: I get dressed quickly after breakfast.

    Oliver: What do you carry in your bag?
    Mia: I carry toys and clothes in my bag.

    Oliver: Where do you walk around?
    Mia: I walk around the market.

    Oliver: How often do you brush your teeth?
    Mia: I brush my teeth two times a day.

    Oliver: What toys do you have?
    Mia: I have many toys to play with.

    Oliver: When do you visit the market?
    Mia: I visit the market in the afternoon.

    Oliver: How loud is the market?
    Mia: The market is very loud and busy.

    Oliver: What do you do after dinner?
    Mia: After dinner, I go to the night market or watch the Apsara show.


    ____________________

    Correct dialogue:


    Tim: When does Mia get up?
    Oliver: She gets up at 7 o’clock.

    Tim: What does Mia eat for breakfast?
    Oliver: She eats pancakes and drinks orange juice.

    Tim: Where does Mia jump in the water?
    Oliver: She jumps in the water at the pool.

    Tim: Who does Mia visit on holiday?
    Oliver: She visits temples and the market with her family.

    Tim: How does Mia get dressed?
    Oliver: She gets dressed quickly after breakfast.

    Tim: What does Mia carry in her bag?
    Oliver: She carries toys and clothes in her bag.

    Tim: Where does Mia walk around?
    Oliver: She walks around the market.

    Tim: How often does Mia brush her teeth?
    Oliver: She brushes her teeth two times a day.

    Tim: What toys does Mia have?
    Oliver: She has many toys to play with.

    Tim: When does Mia visit the market?
    Oliver: She visits the market in the afternoon.

    Tim: How loud is the market?
    Oliver: The market is very loud and busy.

    Tim: What does Mia do after dinner?
    Oliver: She goes to the night market or watches the Apsara show.


    ################

  • Life Skills for Hospitality and Tourism Students (A1)


    – some thoughts

    Students who study hospitality and tourism need many life skills. These skills help them at work and in their daily life. Life skills are not only for school—they are for real life too.

    One important skill is speaking and listening. Students must talk to guests clearly and politely. Smiling and using body language is also helpful. Another skill is working with people. Students should be kind, friendly, and work well in a team.

    Sometimes problems happen. Students must learn how to solve problems. They should stay calm and try to find good answers. Time skills are also important. Students must come to work on time and make simple plans.

    Students also need to understand feelings. They must be patient, kind, and polite, even when things are difficult. Flexibility is another skill. Students must work in different places and with new people.

    Being a good worker means being honest and careful. Students should also know how to use phones and computers for work. Finally, they should be friendly to people from all cultures.

    In conclusion, life skills help students become good workers and good people. These skills are important for every job in hospitality and tourism.


    ___________________

    Vocabulary:


    Hospitality: Helping guests or visitors in hotels, restaurants, or tours.

    Life skills: Important skills you use every day to live and work well.

    Daily life: The things you do every day, like eating, talking, and working.

    To talk clearly: To speak so people can hear and understand you.

    Polite: Being nice and using good manners when you talk to people.

    To smile: To make your face happy by lifting your lips.

    Body language: Using your face, hands, or body to show feelings without words.

    To be kind: To help people and treat them nicely.

    Friendly: Acting in a nice and welcoming way to others.

    To solve problems: To find a good answer when something is wrong.

    To stay calm: To be quiet and not angry or worried.

    Time skills: Knowing how to use your time well.

    To be on time: To come when you should, not late.

    To be patient: To wait without getting angry.

    To be polite: To use nice words and manners.

    Flexibility: Being able to change your plans or work in different places.

    To be honest: To tell the truth.

    Careful: To do things safely and not make mistakes.

    Finally: The last thing you say or do.

    In conclusion: When you finish and say the most important things again.


    ######################


    Multiple choice, only one answer is correct:


    1. What is hospitality?
    a) Helping guests in hotels and restaurants
    b) Cooking food
    c) Driving a car

    2. What are life skills?
    a) Playing games
    b) Skills to live and work well every day
    c) Learning math

    3. What is daily life?
    a) Things you do every day
    b) Going on vacation
    c) Sleeping all day

    4. What does “to talk clearly” mean?
    a) Speak very fast
    b) Speak so people understand you
    c) Speak quietly

    5. What does polite mean?
    a) Use nice words and manners
    b) Be loud
    c) Ignore people

    6. What does it mean “to smile”?
    a) Cry with tears
    b) Frown
    c) Make your face happy by lifting your lips

    7. What is body language?
    a) Talking with your mouth
    b) Writing letters
    c) Using your face or hands to show feelings without words

    8. What does “to be kind” mean?
    a) Be mean to others
    b) Help people and be nice
    c) Ignore people

    9. What does friendly mean?
    a) Be angry
    b) Act nice and welcoming to others
    c) Stay quiet

    10. What does “to solve problems” mean?
    a) Make problems worse
    b) Ignore problems
    c) Find a good answer when something is wrong

    11. What does “to stay calm” mean?
    a) Be quiet and not angry or worried
    b) Yell loudly
    c) Run away

    12. What are time skills?
    a) Forget time
    b) Know how to use your time well
    c) Sleep a lot

    13. What does “to be on time” mean?
    a) Come late
    b) Wait too long
    c) Come when you should, not late

    14. What does “to be patient” mean?
    a) Get angry quickly
    b) Wait without getting angry
    c) Run very fast

    15. What does “to be polite” mean?
    a) Shout at people
    b) Ignore people
    c) Use nice words and manners

    16. What does flexibility mean?
    a) Be able to change your plans or work in different places
    b) Never change
    c) Be angry when things change

    17. What does “to be honest” mean?
    a) Tell lies
    b) Hide the truth
    c) Tell the truth

    18. What does careful mean?
    a) Do things safely and not make mistakes
    b) Be careless
    c) Do things fast and careless

    19. What does “finally” mean?
    a) The first thing you say
    b) The last thing you say or do
    c) Something you forget

    20. What does “in conclusion” mean?
    a) When you finish and say important things again
    b) When you start talking
    c) When you stop listening


    Answers:
    1 a 2 b 3 a 4 b 5 a 6 c 7 c 8 b 9 b 10 c 11 a 12 b 13 c 14 b 15 c
    16 a 17 c 18 a 19 b 20 a
    #######################


    Match the words with the correct definitions


    Words:

    1. To smile
    2. Polite
    3. Hospitality
    4. Flexibility
    5. To talk clearly
    6. Careful
    7. Life skills
    8. To be patient
    9. To be honest
    10. Friendly
    11. Body language
    12. To solve problems
    13. Daily life
    14. To stay calm
    15. Time skills
    16. To be kind
    17. To be on time
    18. Professionalism
    19. Finally
    20. In conclusion

    Definitions:

    a) The things you do every day
    b) A friendly and welcoming way to help guests
    c) To wait without getting angry
    d) Being nice and using good manners
    e) Skills to live and work well every day
    f) Doing things safely and not making mistakes
    g) To come when you should, not late
    h) The last thing you say or do
    i) To find a good answer when something is wrong
    j) Smile by lifting your lips and looking happy
    k) The ability to change your plans or work in different places
    l) To talk in a friendly and kind way to others
    m) When you finish and say important things again
    n) To be truthful and not lie
    o) Using your face or hands to show feelings without words
    p) Say things so people understand easily
    q) Be quiet and not angry or worried
    r) Know how to use your time well
    s) Help people and be nice
    t) Showing respect and behaving well at work


    _________________-
    Answers:

    1 j 2 d 3 b 4 k 5 p 6 f 7 e 8 c 9 n 10 l 11 o 12 i 13 a
    14 q 15 r 16 s 17 g 18 t 19 h 20 m

    #####################

    Gap fill exercise , only 1 answer correct


    Fill in the blanks with the correct word from the choices.

    1. When you _____, you lift your lips to show happiness.
      a) run
      b) smile
      c) sleep
    2. It is important to be _____ when you listen to others and use kind words.
      a) polite
      b) angry
      c) loud
    3. _____ means helping guests with kindness in hotels or restaurants.
      a) Cooking
      b) Driving
      c) Hospitality
    4. If you can change plans or work in many places, you have _____.
      a) honesty
      b) flexibility
      c) patience
    5. To speak so people understand is called _____.
      a) shouting loudly
      b) talking clearly
      c) whispering
    6. When you are careful, you do things ____ and safely.
      a) fast
      b) carefully
      c) careless
    7. _____ are the skills you need to live and work well every day.
      a) Life skills
      b) Sports
      c) Games
    8. You must be _____ and wait without getting angry.
      a) late
      b) patient
      c) angry
    9. Being _____ means telling the truth and not lying.
      a) shy
      b) honest
      c) rude
    10. _____ is using your face or hands to show feelings without words.
      a) Writing
      b) Speaking
      c) Body language
    11. To _____ problems means to find good answers when something is wrong.
      a) solve
      b) ignore
      c) create
    12. Your _____ is what you do every day, like going to school or work.
      a) weekend
      b) holiday
      c) daily life
    13. If you _____, you stay quiet and do not get angry or worried.
      a) run
      b) stay calm
      c) shout
    14. _____ means coming when you should, not late.
      a) Being on time
      b) Being slow
      c) Being early
    15. _____ is when you finish and say important things again at the end.
      a) Beginning
      b) Middle
      c) Finally

    ____________________________
    Answers

    1 b 2 a 3 c 4 b 5 b 6 b 7 a 8 b 9 b 10 c 11 a 12 c 13 b 14 a 15 c
    #################

    True or false?


    1. Being polite means using kind words and good manners.
    2. To smile means to show sadness on your face.
    3. Hospitality is helping guests in hotels and restaurants.
    4. Flexibility means you cannot change your plans.
    5. Body language is how you use your face and hands to show feelings.
    6. Being patient means waiting without getting angry.
    7. To solve problems means to find good answers.
    8. Talking clearly helps people understand you.
    9. Time skills mean being late all the time.
    10. To stay calm means to get angry quickly.
    11. Being honest means telling the truth.
    12. Daily life means what you do every day.
    13. To be on time means to come late.
    14. Finally means at the end of something.
    15. To be kind and friendly means to be rude to others.

    _________________

    True: 1, 3, 5, 6, 7, 8, 11, 12, 14
    ###################

    A student’s interview with a teacher on life skills: – complete, fill in, words below


    Student: What are life skills?
    Teacher: Life skills are skills you need for work and __________ life.

    Student: Why do we need life skills?
    Teacher: We need life skills to do our jobs well and live __________.

    Student: Where do we use hospitality?
    Teacher: We use hospitality in hotels, restaurants, and __________.

    Student: Who works in hospitality?
    Teacher: People who help __________ work in hospitality.

    Student: How do you show kindness?
    Teacher: You show kindness by being friendly and __________.

    Student: When do you use body language?
    Teacher: You use body language to show __________ without words.

    Student: What does it mean to be patient?
    Teacher: Being patient means waiting __________getting angry.

    Student: How can you __________ problems?
    Teacher: You listen and think to find good answers.

    Student: Why is it important to talk clearly?
    Teacher: Talking clearly helps people __________you.

    Student: What is honesty?
    Teacher: Honesty means telling the __________.

    Student: When do we use time skills?
    Teacher: We use time skills when we are busy and need to be __________.

    Student: What does finally mean?
    Teacher: Finally means at the __________ of something.

    __________________

    Fill in above:

    guests – truth – feelings – end – daily – understand – happily – on time – tours – solve – polite – without


    _________________

    Correct version:


    Student: What are life skills?
    Teacher: Life skills are skills you need for work and daily life.

    Student: Why do we need life skills?
    Teacher: We need life skills to do our jobs well and live happily.

    Student: Where do we use hospitality?
    Teacher: We use hospitality in hotels, restaurants, and tours.

    Student: Who works in hospitality?
    Teacher: People who help guests work in hospitality.

    Student: How do you show kindness?
    Teacher: You show kindness by being friendly and polite.

    Student: When do you use body language?
    Teacher: You use body language to show feelings without words.

    Student: What does it mean to be patient?
    Teacher: Being patient means waiting without getting angry.

    Student: How can you solve problems?
    Teacher: You listen and think to find good answers.

    Student: Why is it important to talk clearly?
    Teacher: Talking clearly helps people understand you.

    Student: What is honesty?
    Teacher: Honesty means telling the truth.

    Student: When do we use time skills?
    Teacher: We use time skills when we are busy and need to be on time.

    Student: What does finally mean?
    Teacher: Finally means at the end of something.


    ##################


    I use life skills every day in tourism. I talk clearly to guests so they understand me. I am polite and smile to make them happy. I listen carefully when guests have questions. If there is a problem, I stay calm and try to solve it. I am patient when guests need time. I am honest and friendly with everyone. I work with my team and help each other. I am on time for my work. I use body language to show I care. These life skills help me do a good job in tourism and make guests feel welcome.

    Rewrite the story in third person singular, present simple, make changes necessary:

    He uses life skills every day……

    __________________________
    Correct version:

    He uses life skills every day in tourism. He talks clearly to guests so they understand him. He is polite and smiles to make them happy. He listens carefully when guests have questions. If there is a problem, he stays calm and tries to solve it. He is patient when guests need time. He is honest and friendly with everyone. He works with his team and helps each other. He is on time for his work. He uses body language to show he cares. These life skills help him do a good job in tourism and make guests feel welcome.

  • 🧳 Life Skills for Hospitality & Tourism Students – Keywords(A2)

    -some thoughts

    1. Speaking and Listening

    • Talk clearly and politely
    • Listen carefully to guests and co-workers
    • Use body language (smile, eye contact)
    • Speak a little of other languages, if possible

    2. Working with People

    • Be kind and friendly
    • Work in a team
    • Help solve problems with guests
    • Give good service

    3. Solving Problems

    • Stay calm when there is a problem
    • Find good answers quickly
    • Make good decisions
    • Be creative

    4. Time and Planning

    • Be on time
    • Plan your day
    • Do more than one thing at the same time

    5. Understanding Feelings

    • Know your feelings (happy, angry, nervous)
    • Stay calm in difficult times
    • Be patient
    • Stay professional

    6. Being Flexible

    • Work in different places (hotel, restaurant, tour)
    • Work with different people
    • Change your plan if needed

    7. Being Responsible

    • Be honest
    • Come to work on time
    • Keep secrets (for example, guest information)
    • Be careful with money

    8. Being a Leader

    • Help your team
    • Take action
    • Give ideas
    • Support others

    9. Using Technology

    • Use computers or phones for work
    • Use booking systems
    • Know about social media

    10. Knowing the World

    • Respect other cultures and people
    • Understand different ways of life
    • Be friendly to all guests

    These life skills help students do well in hospitality jobs, and also help them in real life. They help students become strong, kind, and confident people.

    ####################

    Do you agree?
    Anything missing?