You are familiar with the history of Singapore, you know, August 9th is National Holiday
You are familiar with the history of Singapore, you know, August 9th is National Holiday – you congratulate the guests, they will be stunned, mark in your calender!
>>>(PS: great idea would be to find out national >>>holidays of guests at your resort, mark dates >>>in a calender, maybe even collect some >>>background information, and surprise guests >>>with your knowledge – they’ll like it! )
Background information
Singapore’s National Day, celebrated on August 9th, marks the day the country became independent from Malaysia in 1965. It’s a day of pride and unity for Singaporeans, reminding them of how far the nation has come.
The day is important because it celebrates Singapore’s birth as an independent nation. Before independence, Singapore faced many challenges, like a lack of resources and political uncertainty. But through hard work and determination, the country transformed into a successful, modern city-state.
National Day is also a time for Singaporeans to come together as one people, despite their different backgrounds. The celebrations include a grand parade, fireworks, and various community events that showcase the country’s culture and achievements.
It’s a day to remember the past, appreciate the present, and look forward to the future. The celebrations help reinforce national pride, encouraging Singaporeans to continue working towards a better and brighter future for their country. National Day is not just about looking back on what has been accomplished, but also about inspiring everyone to contribute to Singapore’s continued success.
You have to answer an email of a former guest about what the ‚Smile of Cambodia‘ is about.
The email could read like this one:
Subject: Information About the Smile of Cambodia Event
Dear [Guest’s Name],
Thank you for your email! I’m happy to tell you about the „Smile of Cambodia“ event.
The „Smile of Cambodia“ is a special cultural celebration that takes place in Siem Reap. It highlights the beautiful traditions of Cambodia through various activities. You can enjoy traditional music and dance performances, which show the rich history and art of the country. One of the highlights is the Apsara dance, known for its graceful movements and colorful costumes.
Besides the performances, the event also features delicious Cambodian food. You can try many different dishes, from tasty noodle soups to sweet desserts, giving you a chance to experience the unique flavors of Cambodian cuisine.
The event also offers educational opportunities. There are workshops and exhibitions where you can learn about traditional crafts and the history of Cambodia. This makes it a great way to connect with the culture.
Overall, the „Smile of Cambodia“ is a fun and meaningful celebration that invites everyone to appreciate the beauty of Cambodian culture. If you have any more questions or need help, please let me know!
**Why You Should Be in Siem Reap for the Smile of Cambodia Event**
Siem Reap is a fantastic place to visit, especially during the „Smile of Cambodia“ event. This celebration is a great opportunity to experience the rich culture and traditions of Cambodia. The event features traditional music and dance performances, including the famous Apsara dance. Watching these beautiful performances allows you to appreciate the talent and creativity of Cambodian artists.
In addition to the performances, you can enjoy delicious Cambodian food at the event. There are many tasty dishes to try, from flavorful noodle soups to sweet desserts. This is a perfect chance to taste the unique flavors of Cambodia.
The „Smile of Cambodia“ event also offers educational activities, such as workshops and exhibitions. You can learn about traditional crafts and the history of the country, making your visit even more meaningful.
Moreover, the event brings together people from different backgrounds, creating a sense of community and celebration. It’s a joyful atmosphere where you can meet new friends and connect with the local culture.
Overall, being in Siem Reap for the „Smile of Cambodia“ event will give you unforgettable experiences and memories. Don’t miss this chance to immerse yourself in Cambodia’s vibrant culture!
################################
Some vocabulary
1. **Opportunity**: A chance to do something or try something new.
2. **To Feature**: To show something as an important part of an event or thing.
3. **Appreciate**: To recognize and understand the good qualities of something; to value it.
4. **Enjoy**: To take pleasure in something; to have fun with it.
5. **Flavorful**: Having a strong and tasty flavor; delicious.
6. **Unique**: Something that is one of a kind; different from anything else.
7. **Meaningful**: Something that has a lot of value or importance; significant.
8. **Joyful**: Feeling or showing happiness and delight.
9. **Immerse Oneself**: To fully involve yourself in an activity or experience; to become deeply engaged.
10. **Vibrant**: Full of energy and life; bright and colorful. ################################
Answer these questions?
1. What is the „Smile of Cambodia“ event celebrating? 2. What types of performances can guests expect to see at the event? 3. Why is the Apsara dance significant to Cambodian culture? 4. What kinds of food can visitors enjoy during the „Smile of Cambodia“ event? 5. How does the event provide educational opportunities for guests? 6. What is the atmosphere like at the „Smile of Cambodia“ event? 7. Why is it important for people from different backgrounds to come together at this event? 8. What can visitors learn about Cambodian history during the event? 9. How does the event create a sense of community among attendees? 10. What memorable experiences can guests expect to take away from attending the „Smile of Cambodia“ event?
################################
TRUE or FALSE?
1. The „Smile of Cambodia“ event is a celebration of Cambodian culture and heritage.
2. The event takes place in Siem Reap, known for its beautiful temples.
3. Attendees can enjoy traditional music and dance performances at the event.
4. The Apsara dance is rarely performed during the celebration.
5. Visitors can try traditional Cambodian food, including noodle soups and desserts.
6. The „Smile of Cambodia“ event is held only once every few years.
7. The event includes educational activities and workshops for guests.
8. The celebration is usually held in a small venue with limited space.
9. The event brings together people from different backgrounds and cultures.
10. Guests must pay a large fee to enter the „Smile of Cambodia“ event.
################################
Which word/s in the text are we looking for? What is the final phrase?
A detailed guide on how to tailor your resume and cover letter for a job in the tourism industry:
### **Tailor Your Resume**
1. **Highlight Relevant Experience**
– **Tourism-Specific Roles**: List any jobs, internships, or volunteer work related to tourism, such as working in a hotel, travel agency, or as a tour guide.
– **Customer Service**: Emphasize any roles where you dealt with customers, as tourism is a service-oriented industry. Detail your duties and achievements, like resolving customer issues or improving guest satisfaction.
– **Language Skills**: If you speak multiple languages, make sure to list them, along with your proficiency level (e.g., fluent, conversational). In tourism, language skills can be a big plus.
2. **Use Keywords**
– **Job Description**: Carefully read the job description and include relevant keywords from it in your resume. If a job posting mentions skills like „customer service,“ „sales,“ „tour planning,“ or „cultural knowledge,“ make sure those terms appear in your resume where applicable.
– **Skills Section**: Create a skills section that lists both hard skills (like using booking software, social media marketing) and soft skills (like communication, problem-solving).
3. **Quantify Your Achievements**
– **Use Numbers**: Whenever possible, use numbers to show your impact. For example, “Increased tour sales by 20% over six months” or “Managed a team of 5 in organizing events for 200+ guests.”
– **Specific Accomplishments**: Include specific examples of what you’ve achieved in previous roles. For instance, „Led a successful marketing campaign that boosted visitor numbers by 15%.“
4. **Format for Clarity**
– **Easy to Read**: Use a clean, professional format with clear headings and bullet points. Avoid clutter, and make sure it’s easy for hiring managers to find key information quickly.
– **Concise**: Keep your resume concise, ideally one page for entry-level positions, or two pages if you have more experience.
### **Tailor Your Cover Letter**
1. **Personalize the Greeting**
– **Use the Hiring Manager’s Name**: If possible, address your cover letter to the specific hiring manager rather than using a generic greeting like „To Whom It May Concern.“
2. **Start with a Strong Introduction**
– **Introduce Yourself**: Briefly introduce who you are and why you’re interested in the position. Mention your education in tourism and any relevant experience that makes you a strong candidate.
– **Show Enthusiasm**: Express your passion for the tourism industry and the specific company you’re applying to.
3. **Connect Your Experience to the Job**
– **Match Job Requirements**: Carefully match your experience and skills to the specific requirements listed in the job description. Explain how your previous roles have prepared you for the position.
– **Tell a Story**: Use examples to illustrate your skills. For instance, if the job requires problem-solving, mention a time when you successfully handled a challenging customer situation.
4. **Explain Why You’re a Good Fit**
– **Showcase Your Unique Qualities**: Highlight what sets you apart from other candidates. For example, mention if you have experience in a niche area like sustainable tourism or if you have local expertise in a specific destination.
– **Cultural Fit**: Research the company’s values and culture, and explain why you would be a good fit. For instance, if the company values sustainability, mention your commitment to eco-friendly practices.
5. **End with a Strong Closing**
– **Express Interest in an Interview**: Politely state that you would appreciate the opportunity to discuss your application in more detail during an interview.
– **Thank the Employer**: Thank the employer for considering your application.
6. **Proofread**
– **Check for Errors**: Carefully proofread your cover letter (and resume) for spelling and grammar mistakes. Consider asking someone else to review it as well.
– Led groups of up to 20 tourists on cultural and adventure tours across [Location].
– Increased tour bookings by 15% through excellent customer service and personalized experiences.
– Conducted tours in both English and Spanish, enhancing guest satisfaction.
#### Cover Letter Excerpt
_“I am excited to apply for the Travel Consultant position at [Company Name]. With a degree in Tourism and hands-on experience as a tour guide, I have developed strong customer service skills and a deep understanding of the travel industry. My experience in leading tours and increasing customer satisfaction aligns with the qualifications you’re seeking, and I am eager to bring my passion for travel and my skills to your team.“
By following these tips, you’ll create a resume and cover letter that stand out to employers in the tourism industry.
for the great SMFclass 23/24, congratulations for completing education
Here’s a step-by-step guide to help you land a great job in the tourism industry:
### 1. **Tailor Your Resume and Cover Letter**
– **Highlight Relevant Skills**: Emphasize any customer service experience, language skills, and knowledge of specific destinations or cultures.
– **Customize for Each Job**: Tailor your resume and cover letter to the specific job you’re applying for, highlighting how your training and experience align with the role.
### 2. **Build Your Professional Network**
– **Join Industry Associations**: Consider joining tourism-related organizations (like the International Air Transport Association (IATA) or local tourism boards) to meet professionals and gain insights.
– **Attend Events and Job Fairs**: Participate in industry events, conferences, or job fairs to network with potential employers.
### 3. **Leverage Online Platforms**
– **LinkedIn**: Optimize your LinkedIn profile to reflect your skills and connect with industry professionals.
– **Job Boards**: Regularly check job boards like Indeed, Glassdoor, and specific tourism job sites like Hospitality Online or Hcareers.
### 4. **Gain Experience**
– **Internships or Volunteering**: If you’re finding it challenging to secure a full-time position, consider internships, volunteering, or part-time roles in tourism to build your experience and network.
– **Start with Entry-Level Jobs**: Be open to starting with entry-level positions to gain practical experience, which can lead to more advanced opportunities.
### 5. **Consider Specializing**
– **Niche Markets**: Explore specializations within tourism, such as eco-tourism, luxury travel, adventure tourism, or cultural tourism, depending on your interests.
– **Additional Certifications**: Obtain certifications that are valued in specific sectors, such as tour guiding, travel planning, or hospitality management.
### 6. **Prepare for Interviews**
– **Research the Company**: Before interviews, thoroughly research the company and its services to demonstrate your interest and knowledge.
– **Practice Common Questions**: Be ready to discuss scenarios related to customer service, conflict resolution, and your passion for travel.
### 7. **Stay Updated on Industry Trends**
– **Read Industry Publications**: Keep up with tourism trends by reading industry news, blogs, and publications.
– **Continuous Learning**: Consider short courses or workshops to update your skills, especially in digital tools or marketing, which are increasingly important in tourism.
### 8. **Consider Relocation**
– **Explore Different Regions**: Be open to relocating for job opportunities, especially to areas with a strong tourism industry or where your language skills might be in demand.
By following these steps, you’ll be well-prepared to navigate the job market in tourism and find a position that aligns with your career goals.
You are having a job interview for a job at the front desk of a five star hotel. The interviewer asks you, ‚Where do you see yourself in 5 years.‘ What would you say`?
An example:
In five years, I hope to have progressed in my career within the hospitality industry, ideally staying with this hotel.
Starting at the front desk, I want to gain a solid understanding of guest services and how the hotel runs.
I plan to work hard and take on more responsibilities as I grow.
My goal is to move into a supervisory or managerial role, where I can help lead a team and make sure guests have an excellent experience.
I’m passionate about providing great service and creating a welcoming environment for all guests.
Over the next few years, I want to learn more about different areas of hotel operations, such as event planning or guest relations.
I believe this will help me become a well-rounded professional in the industry.
I’m committed to my professional growth and am eager to take on new challenges.
I hope to contribute to the hotel’s continued success and reputation for excellence.
By being a positive and proactive team member, I aim to help improve our guests‘ experiences and support the overall goals of the hotel.
################################
FIND THE WORDS DEFINED IN THE TEXT ABOVE:
1. Moved forward or made improvements in a career or skill.
2. The industry focused on providing services to guests, like hotels and restaurants.
3. A person who visits a place, such as a hotel, for a short time.
4. Duties or tasks that a person is expected to do.
5. Related to overseeing and guiding the work of others.
6. Related to managing and making decisions in a business or organization.
7. To guide or direct a group of people.
8. A group of people who work together towards a common goal.
9. The day-to-day activities that keep a business running.
10. A strong dedication to doing something.
11. Having a good or optimistic attitude.
12. Taking action to solve problems before they happen.
################################
MORE THAN ONE ANSWER MAY BE CORRECT:
1. **What industry does the speaker want to progress in over the next five years?**
– A) Retail
– B) Hospitality
– C) Technology
– D) Education
2. **Where does the speaker hope to work in five years?**
– A) A different hotel
– B) A restaurant
– C) The same hotel
– D) A hospital
3. **What position is the speaker starting from?**
– A) Housekeeping
– B) Event Planning
– C) Front Desk
– D) Kitchen Staff
4. **Which roles does the speaker want to move into?**
– A) Supervisory
– B) Managerial
– C) Housekeeping
– D) Guest Relations
5. **What is one of the speaker’s main goals in their role?**
– A) To provide excellent guest experiences
– B) To improve kitchen operations
– C) To ensure the hotel is clean
– D) To lead a team
6. **What does the speaker want to gain a solid understanding of?**
– A) Guest services
– B) Financial accounting
– C) Hotel operations
– D) Marketing strategies
7. **Which area is the speaker interested in learning more about?**
– A) Event Planning
– B) Guest Relations
– C) Maintenance
– D) Security
8. **How does the speaker describe their attitude towards professional growth?**
– A) Indifferent
– B) Committed
– C) Lazy
– D) Eager
9. **What kind of environment does the speaker want to help create for guests?**
– A) Stressful
– B) Welcoming
– C) Relaxing
– D) Unfriendly
10. **What does the speaker hope to contribute to the hotel?**
– A) Marketing strategies
– B) Continued success
– C) Reputation for excellence
– D) Stock management
11. **How does the speaker want to be as a team member?**
– A) Proactive
– B) Negative
– C) Positive
– D) Passive
12. **What is one of the speaker’s key goals for the hotel’s guests?**
– A) To improve their experience
– B) To reduce their stay
– C) To meet their needs
– D) To avoid them
################################ FIND THE WORDS IN THE TEXT – AND THE PHRASE AT THE END IS……………….
A guest wants to have some information about the Kroya and Chef Chanrith’ culinary delights
The Kroya Restaurant at Shinta Mani is a special place to eat. Chef Chanrith makes Khmer food with a modern twist. This means you get to taste traditional Cambodian flavors in a new and exciting way.
Kroya uses fresh, local ingredients from nearby farmers. This supports the community and makes sure the food is very tasty. Chef Chanrith’s dishes, like fish amok, are unique and memorable.
The restaurant is beautiful and peaceful, perfect for a romantic dinner or a special event. The setting is stylish and relaxing, making your meal even better. The staff at Kroya are very friendly and take good care of you, ensuring you have a great time.
Kroya also offers a „Khmer Tasting Menu“ which includes the best dishes. The staff often explain the dishes, so you can enjoy a culinary journey and learn more about Cambodian food.
Eating at Kroya is more than just a meal; it’s a way to connect with Cambodian culture. Kroya also supports eco-friendly practices and helps the local community. By dining here, you support these efforts too. Kroya Restaurant offers a wonderful and unforgettable dining experience in Siem Reap.
################################Some vocabulary:
1. **Culinary**: Related to cooking or the kitchen.
2. **Delights**: Things that bring great pleasure or joy.
3. **Twist**: A special or different way of doing something.
4. **Flavor**: The taste of food or drink.
5. **Ingredients**: The foods or items used to make a dish.
6. **Support**: To help or assist.
7. **Tasty**: Having a good flavor; delicious.
8. **Unique**: One of a kind; special.
9. **Memorable**: Easy to remember because it is special or good.
10. **Staff**: The people who work at a place.
11. **Ensure**: To make sure something happens.
12. **Connect**: To join or link together.
13. **Eco-friendly**: Good for the environment.
14. **Community**: A group of people living in the same area.
15. **Effort**: The use of energy or strength to do something.
################################
Try to answer these questions on the text
1. Who is the chef at Kroya Restaurant?
2. What type of food does Kroya Restaurant serve?
3. Where does Kroya get its ingredients?
4. Why are Chef Chanrith’s dishes special?
5. What kind of setting does Kroya Restaurant have?
6. What is the „Khmer Tasting Menu“?
7. How do the staff at Kroya make your dining experience better?
8. What can you learn by eating at Kroya?
9. How does Kroya support the local community and the environment?
10. Why is dining at Kroya more than just a meal?
################################
Here are 12 multiple-choice questions, each with 4 possible answers, where more than one answer can be correct:
1. **Who is the chef at Kroya Restaurant?**
– A) Chef Chanrith
– B) Chef Gordon
– C) Chef Pierre
– D) Chef Maria
2. **What type of food does Kroya Restaurant serve?**
– A) Italian
– B) Khmer
– C) Japanese
– D) Mexican
3. **Where does Kroya get its ingredients?**
– A) Local farmers
– B) Imported from Europe
– C) Nearby markets
– D) Own garden
4. **Why are Chef Chanrith’s dishes special?**
– A) They use modern cooking techniques
– B) They are very spicy
– C) They mix traditional and modern flavors
– D) They are vegetarian
5. **What kind of setting does Kroya Restaurant have?**
– A) Noisy and crowded
– B) Beautiful and peaceful
– C) Modern and stylish
– D) Simple and plain
6. **What is the „Khmer Tasting Menu“?**
– A) A buffet of Khmer food
– B) A selection of the best dishes
– C) A menu for children
– D) A set of vegetarian dishes
7. **How do the staff at Kroya make your dining experience better?**
– A) They cook the food
– B) They are friendly and attentive
– C) They explain the dishes
– D) They sing songs
8. **What can you learn by eating at Kroya?**
– A) Cambodian culture
– B) How to cook Khmer food
– C) Cambodian history
– D) Different cooking techniques
9. **How does Kroya support the local community and the environment?**
– A) By using local ingredients
– B) By recycling waste
– C) By promoting eco-friendly practices
– D) By offering discounts
10. **Why is dining at Kroya more than just a meal?**
– A) It’s a cultural experience
– B) It’s a cooking class
– C) It connects you to Cambodian culture
– D) It’s a social event
11. **What kind of dishes does Chef Chanrith create?**
– A) Traditional only
– B) Modern only
– C) A mix of traditional and modern
– D) Fast food
12. **Why should you try the „Khmer Tasting Menu“?**
– A) To taste a variety of dishes
– B) To enjoy Chef Chanrith’s best creations
– C) To experience a culinary journey
– D) To get a discount on your meal
###############################################
FIND THE FOLLOWING WORDS IN THE TEXT – which final words are we looking for?
a guest approaches you at the frontdesk and asks you for information on that tour.
The Kongkear Angkor boat cruise is a popular activity in Siem Reap, Cambodia. It offers a unique way to see the famous Angkor temples and beautiful landscapes. The cruise takes you along ancient canals and reservoirs built during the Angkor period.
One of the main highlights is viewing the temples from the water, providing a different perspective compared to visiting by land. The boat ride is calm and peaceful, making it a relaxing experience and a nice escape from the heat and crowds.
The natural scenery, including lush greenery and local wildlife, is a treat for visitors. The cruise often includes a guide who shares interesting stories and historical facts about the area.
Overall, the Kongkear Angkor boat cruise is highly recommended for visitors to Siem Reap. It’s great for families, couples, and solo travelers, offering a special way to explore Angkor.
Working in a team is very important in a five-star hotel.
First, teamwork helps get things done faster and better. When everyone helps each other, tasks get done quickly. This means guests do not have to wait long, and they are happy with the service.
Second, __________________ makes work more _______________________. When ______________________support each other, they feel good and happy at work. Happy workers provide better service. Guests can see when staff are happy, and this makes their experience better too.
Third, working in a team helps everyone learn new things. Each person has different ____________________ and ideas. By sharing these skills and ideas, everyone can get better at their job. This helps the hotel keep its high standards and improve over time.
Lastly, teamwork helps solve problems. When there is a problem, a team can work together to find the best ____________________. Different team members can bring different ideas to fix the ______________________ quickly and effectively.
In ____________________, teamwork is very important in a five-star hotel. It helps get work done faster, makes work enjoyable, helps staff learn new things, and solves problems. All these things lead to __________________ service for guests, which is the most important goal for any hotel.
################################
FILL IN:
– **Conclusion**: The end or final part. – **Solution**: The answer to a problem. – **Skills**: Things you are good at doing. – **Enjoyable**: Something fun or pleasant. – **Teamwork**: Working together with others. – **Staff**: The people who work at a place. – **Issue**: A problem or concern. – **Excellent**: Very good.
################################
Here are ten multiple-choice questions based on the text with four possible answers each, maximum of 2 might be correct:
1. **Why is teamwork important in a five-star hotel?** – a) It helps get tasks done faster. – b) It makes the hotel look more beautiful. – c) It reduces the number of guests. – d) It improves guest satisfaction.
2. **What is one benefit of teamwork mentioned in the text?**
– a) It makes tasks take longer. – b) It makes work more enjoyable. – c) It decreases communication. – d) It increases guest complaints.
3. **How does teamwork affect the work environment?** – a) It creates a sense of community. – b) It makes staff feel isolated. – c) It causes more arguments. – d) It reduces work quality.
4. **What happens when staff are happy at work?** – a) They provide worse service. – b) They leave their jobs more often. – c) They provide better service. – d) They work slower.
5. **Why is sharing skills and ideas important in a team?** – a) It helps everyone get better at their job. – b) It makes tasks more confusing. – c) It reduces the quality of work. – d) It creates competition among staff.
6. **What does teamwork help solve?** – a) It helps solve financial issues. – b) It helps solve personal problems. – c) It helps solve work-related problems. – d) It helps solve scheduling conflicts.
7. **How does teamwork affect problem-solving?** – a) It makes problems worse. – b) It helps find the best solution quickly. – c) It makes finding solutions slower. – d) It discourages creative solutions.
8. **Which of the following is a direct result of teamwork, according to the text?** – a) Reduced guest numbers. – b) Higher staff turnover. – c) Improved job satisfaction. – d) Excellent guest service.
9. **What is the final goal of good teamwork in a hotel?** – a) To increase the number of staff. – b) To provide excellent service to guests. – c) To reduce working hours. – d) To win awards for the hotel.
10. **Which of these is a key point in the conclusion?** – a) Teamwork makes work faster. – b) Teamwork decreases guest satisfaction. – c) Teamwork helps staff learn new things. – d) Teamwork is unnecessary for hotel success.
################################
ANSWER THESE QUESTIONS:
1. **Why is teamwork important in a five-star hotel?** 2. **How does teamwork help improve efficiency in a hotel?** 3. **What effect does teamwork have on the work environment?** 4. **Why do happy employees provide better service?** 5. **How does teamwork contribute to guest satisfaction?** 6. **What role does sharing skills and ideas play in teamwork?** 7. **How does teamwork help in solving problems at work?** 8. **What is the overall impact of teamwork on a hotel’s standards?** 9. **Why is it important for staff to support each other?** 10. **What are the key benefits of teamwork mentioned in the text?**
These questions cover the main points of the text, such as the importance of teamwork, its impact on efficiency, the work environment, guest satisfaction, and problem-solving.
############### Which words in the text are we looking for? And the final phrase is……………
You work at the front desk and have to answer the email inquiry, you provide some useful information on how to manage the heat:
**Subject: Tips for Staying Cool During Your Stay**
Dear [Guest’s Name],
Thank you for choosing to stay with us at [Hotel Name]. We understand that the heat can be quite intense, and we want to ensure your comfort during your stay. Here are some suggestions to help you stay cool and enjoy your time with us:
1. **Stay Hydrated**: It’s important to drink plenty of water throughout the day. Complimentary bottled water is available at the front desk and in your room.
2. **Cool Areas in the Hotel**: Please take advantage of our air-conditioned facilities. Our lobby, restaurants, and lounges are kept cool for your comfort. Additionally, our swimming pool area can provide a refreshing break from the heat.
3. **Local Attractions with Air Conditioning**: If you plan to explore, consider visiting indoor attractions such as museums, shopping malls, or cinemas. These places are well air-conditioned and offer a nice respite from the heat.
4. **Timing Outdoor Activities**: We recommend scheduling outdoor activities for early morning or late evening when temperatures are cooler. Our concierge is available to assist with planning excursions during these times.
5. **Dress Appropriately**: Wearing light, breathable clothing made of natural fabrics like cotton or linen can help keep you cool. A hat and sunglasses will also provide protection from the sun.
6. **Use Sun Protection**: Applying sunscreen with a high SPF is essential to protect your skin from harmful UV rays. Complimentary sunscreen is available at the front desk if you need it.
7. **Cooling Amenities**: Cooling accessories such as a portable fan or cooling towel can provide immediate relief. These items are available for purchase in our gift shop.
8. **Rest and Relax**: Taking breaks in shaded or air-conditioned areas frequently is advisable to avoid overheating. If you feel overheated, dampen a cloth with cool water and place it on your wrists, neck, and forehead.
If there’s anything specific you need or any way we can make your stay more comfortable, please let us know. Your comfort is our priority, and we’re here to assist you.
