You work at the front desk and have to answer the email inquiry, you provide some useful information on how to manage the heat:
**Subject: Tips for Staying Cool During Your Stay**
Dear [Guest’s Name],
Thank you for choosing to stay with us at [Hotel Name]. We understand that the heat can be quite intense, and we want to ensure your comfort during your stay. Here are some suggestions to help you stay cool and enjoy your time with us:
1. **Stay Hydrated**: It’s important to drink plenty of water throughout the day. Complimentary bottled water is available at the front desk and in your room.
2. **Cool Areas in the Hotel**: Please take advantage of our air-conditioned facilities. Our lobby, restaurants, and lounges are kept cool for your comfort. Additionally, our swimming pool area can provide a refreshing break from the heat.
3. **Local Attractions with Air Conditioning**: If you plan to explore, consider visiting indoor attractions such as museums, shopping malls, or cinemas. These places are well air-conditioned and offer a nice respite from the heat.
4. **Timing Outdoor Activities**: We recommend scheduling outdoor activities for early morning or late evening when temperatures are cooler. Our concierge is available to assist with planning excursions during these times.
5. **Dress Appropriately**: Wearing light, breathable clothing made of natural fabrics like cotton or linen can help keep you cool. A hat and sunglasses will also provide protection from the sun.
6. **Use Sun Protection**: Applying sunscreen with a high SPF is essential to protect your skin from harmful UV rays. Complimentary sunscreen is available at the front desk if you need it.
7. **Cooling Amenities**: Cooling accessories such as a portable fan or cooling towel can provide immediate relief. These items are available for purchase in our gift shop.
8. **Rest and Relax**: Taking breaks in shaded or air-conditioned areas frequently is advisable to avoid overheating. If you feel overheated, dampen a cloth with cool water and place it on your wrists, neck, and forehead.
If there’s anything specific you need or any way we can make your stay more comfortable, please let us know. Your comfort is our priority, and we’re here to assist you.
Warm regards,
[Your Name]
[Your Position]
[Hotel Name]
[Contact Information]
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MORE THAN 1 ANSWER MAY BE CORRECT:
1. **What should you drink to stay hydrated?**
– a) Juice
– b) Coffee
– c) Water
– d) Soda
2. **Where can you find complimentary bottled water?**
– a) At the front desk
– b) In your room
– c) In the gift shop
– d) In the restaurant
3. **Which hotel facilities are air-conditioned?**
– a) Lobby
– b) Swimming pool area
– c) Restaurants
– d) Lounges
4. **What time of day is recommended for outdoor activities?**
– a) Early morning
– b) Midday
– c) Late evening
– d) Afternoon
5. **What kind of clothing is suggested for hot weather?**
– a) Wool
– b) Cotton
– c) Linen
– d) Polyester
6. **What items can protect you from the sun?**
– a) Hat
– b) Sunglasses
– c) Scarf
– d) Gloves
7. **What is provided at the front desk for sun protection?**
– a) Sunglasses
– b) Sunscreen
– c) Sunhat
– d) Cooling towel
8. **What can you purchase in the gift shop to help stay cool?**
– a) Portable fan
– b) Cooling towel
– c) Ice cream
– d) Water bottle
9. **Where should you place a damp cloth to cool down?**
– a) Wrists
– b) Ankles
– c) Neck
– d) Forehead
10. **Which local attractions are recommended to avoid the heat?**
– a) Museums
– b) Parks
– c) Shopping malls
– d) Cinemas
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FIND THE CORRESPONDING WORDS IN THE TEXT:
1. Glasses that protect your eyes from the sun.
2. To say something is good and suggest that someone should use or do it.
3. Interesting places that people want to visit.
4. Something good that helps you.
5. Free; something given without charge.
6. Very strong or extreme.
7. A type of light, cool fabric made from flax.
8. How hot or cold something is.
9. A short break or rest from something difficult or unpleasant.
10. Put into bottles, like water in a bottle.
11. To have a good time or feel pleasure.
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