- analyze yourself
🏨 1. Common Strengths in Hospitality & Tourism ✅
Ask yourself: “What am I good at?”
🗣 Speaking & communication
- “I speak clearly.”
- “I smile and talk in a friendly way.”
- “I listen to guests.”
🙌 Service & helping people
- “I help guests fast.”
- “I understand what guests need.”
- “I stay calm when guests are angry.”
🌍 Languages & culture
- “I speak more than one language.”
- “I respect different cultures.”
🕒 Teamwork & responsibility
- “I am always on time.”
- “I work well in a team.”
- “I follow rules and company standards.”
🧭 Problem solving
- “I can find solutions when there is a problem.”
- “I can stay calm in busy times.”
⚠️ 2. Common Weaknesses in Hospitality & Tourism ❌
Ask yourself: “What is difficult for me?”
- “I feel shy when I talk to guests.”
- “I don’t understand some accents.”
- “I forget details sometimes.”
- “I get stressed when it’s busy.”
- “I need to improve my English.”
- “I have problems with time management.”
👉 Weakness is not bad. It shows where you can learn more. 🌱
🧪 3. Real Work Situations to Check Yourself
| Situation | Ask yourself | Strength example | Weakness example |
|---|---|---|---|
| Welcoming guests | Can I smile and speak clearly? | “I make guests feel welcome.” | “I speak too quiet.” |
| Giving information | Can I explain clearly in English? | “I can give good directions.” | “I forget words.” |
| Solving problems | What do I do when a guest is angry? | “I stay calm.” | “I panic.” |
| Working in a team | Do I support my co-workers? | “I help my team.” | “I don’t talk much.” |
| Busy times (check-in, tour start, rush) | How do I feel when it’s very busy? | “I work fast and calm.” | “I feel stressed.” |
🪞 4. Ask Others
Ask your manager, co-worker, or friend:
- “What am I good at in my job?”
- “What can I do better?”
- “How do I help the team?”
- “How do I talk to guests?”
📝 Write down what they say. Sometimes other people see our strengths better than we do.
✍️ 5. My Personal List
✅ My Strengths:
❌ My Weaknesses:
🌱 6. How to Improve Weaknesses
| Weakness | Small step to improve |
|---|---|
| I feel shy | Smile and say “Hello” to 1 new guest each day. |
| I forget words | Learn 3 new English words per day. |
| I get stressed | Take a deep breath, focus on one task at a time. |
| I don’t understand accents | Watch short English videos with subtitles. |
| I’m slow at check-in | Practice the steps every day with a friend. |
✅ Tip:
- Strengths make you proud.
- Weaknesses help you grow.
- Small steps every day make a big change.
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