hoc et illud

Meet Sophea 5b (A2, past simple, a dream: manager)

Verfasst von

wolfgang kugler

in

,
  • from dreams to keys: Sophea’s life as a hotel manager

before doing the following text and
exercise, check out => link,

as well as =>
https://www.fluglehrer.at/?p=1800
https://www.fluglehrer.at/?p=994
https://www.fluglehrer.at/?p=1815
###################

My name is Sophea. Now I am in my sixties.
When I was a child, I wanted to be a hotel manager. I worked very hard in school, and my dream became true. I became the General Manager of a big luxury resort.

Being a manager was not always easy. I had many things to do every day. I had to welcome guests, check if their rooms were perfect, and listen to their problems. When guests were happy, I felt proud. Sometimes they had complaints, and then I had to solve them fast and with a smile.

I also had to take care of the staff. The hotel had many workers, and I had to train them, help them, and make sure they worked well together. A good team was very important. If the staff was happy, the guests were also happy.

I used English every day. Guests came from many countries, and I had to speak clearly so they could understand me. I was glad that I studied English when I was young.

Now I look back, and I feel thankful. Being a manager was hard work, but it was also wonderful. I met many people and lived my dream.

______________________

Vocabulary:

a key – a small metal thing you use to open or lock a door.
sixties – the age between 60 and 69 years old.
to work hard – to do a lot of effort, not easy, study or work a lot.
a dream comes true – when something you really want in life becomes real.
to be easy – not difficult.
to welcome guests – to say hello and be kind when people arrive.
to check rooms – to look at the rooms and see if everything is good.
to listen to problems – to hear what is wrong for other people.
to feel proud – to feel happy about yourself or your work.
to have a complaint – when a person says something is wrong or not good.
to solve a problem – to find the answer to something difficult.
with a smile – to do something while smiling, in a friendly way.
to take care of the staff – to help and support the people who work for you.
to train staff – to teach workers how to do their job.
to make sure – to check that something is correct or true.
a country (plural: countries) – a place like France, Cambodia, or Thailand.
to speak clearly – to talk so people can understand well.
to be glad – to be happy about something.
to feel thankful – to feel good because of something nice from others.
to live a dream – to really do the thing you always wanted.

____________________

Multiple choice test, one answer correct:

  1. What is a key?
    a) A small metal thing to open a door
    b) A kind of fruit
    c) A big chair
  2. What does it mean if someone is in their sixties?
    a) They are very happy
    b) They are between 60 and 69 years old
    c) They are very tall
  3. What does to work hard mean?
    a) To sleep all day
    b) To do a lot of effort
    c) To play games
  4. What happens when a dream comes true?
    a) Your dream becomes real
    b) You forget your dream
    c) You never sleep
  5. What does to be easy mean?
    a) Not difficult
    b) Very expensive
    c) Very fast
  6. What does it mean to welcome guests?
    a) To hide from people
    b) To clean the floor
    c) To say hello when people arrive
  7. What does it mean to check rooms?
    a) To build a room
    b) To look if rooms are good
    c) To close the door
  8. What does it mean to listen to problems?
    a) To tell a funny story
    b) To hear what is wrong for people
    c) To write a letter
  9. What does it mean to feel proud?
    a) To feel proud
    b) To feel sad
    c) To feel happy about yourself
  10. What does it mean to have a complaint?
    a) To ask for food
    b) To say something is not good
    c) To write a book
  11. What does it mean to solve a problem?
    a) To make the problem bigger
    b) To find the answer
    c) To play a game
  12. What does it mean with a smile?
    a) To do something in a friendly way
    b) To do something very slowly
    c) To do something very loudly
  13. What does it mean to take care of the staff?
    a) To buy new things
    b) To help the workers
    c) To go on holiday
  14. What does it mean to train staff?
    a) To call workers on the phone
    b) To teach workers
    c) To run fast with workers
  15. What does to make sure mean?
    a) To check that something is correct
    b) To guess an answer
    c) To ask for help
  16. What is a country (plural: countries)?
    a) A small village street
    b) A place like Thailand or France
    c) A type of food
  17. What does it mean to speak clearly?
    a) To sing loudly
    b) To talk so people can understand
    c) To shout at people
  18. What does it mean to be glad?
    a) To be hungry
    b) To be late
    c) To be happy
    ——————end of soundfile———
  19. What does it mean to feel thankful?
    a) To feel tired
    b) To feel angry with someone
    c) To feel good because someone was nice
  20. What does it mean to live a dream?
    a) To really do the thing you always wanted
    b) To sleep all day
    c) To read about dreams

    __________________

Answers:

1-a, 2-b, 3-b, 4-a, 5-a, 6-c,
7-b, 8-b, 9-c, 10-b, 11-b, 12-a,
13-b, 14-b, 15-a, 16-b, 17-b,
18-c, 19-c, 20-a
_____________________

Correct version:

  1. What is a key? To open a door
  2. Who is in their sixties? 60–69 years old
  3. What does it mean to work hard? To do a lot of effort
  4. What happens when a dream comes true? Dream becomes real
  5. What does to be easy mean? Not difficult
  6. What does it mean to welcome guests? To say hello when they arrive
  7. What does it mean to check rooms? To look if rooms are good
  8. What does it mean to listen to problems? To hear what is wrong for people
  9. What does it mean to feel proud? To feel happy about yourself
  10. What does it mean to have a complaint? To say something is not good
  11. What does it mean to solve a problem? To find the answer
  12. What does it mean with a smile? To do something in a friendly way
  13. What does it mean to take care of the staff? To help the workers
  14. What does it mean to train staff? To teach workers
  15. What does it mean to make sure? To check that something is correct
  16. What is a country (plural: countries)? A place like Thailand or France
  17. What does it mean to speak clearly? To talk so people can understand
  18. What does it mean to be glad? To be happy
  19. What does it mean to feel thankful? To feel good because someone was nice
  20. What does it mean to live a dream? To really do the thing you always wanted

################

Fill in:

  1. Sophea ______ a hotel manager when she was young. a) was b) is c) were
  2. She worked hard at school because she ______ a lot. a) read b) wanted c) ate
  3. A hotel manager ______ guests and staff every day. a) helped b) slept c) played
  4. She learned English so she ______ to guests well. a) spoke b) ran c) cooked
  5. A hotel manager made sure the hotel ______ clean. a) is b) ate c) was
  6. Guests were happy when their rooms ______ perfect. a) closed b) were c) broken
  7. Sometimes guests had problems or ______. a) slept b) complaints c) worked
  8. Sophea trained the staff so they ______ their jobs well. a) did b) do c) slept
  9. A good hotel manager always ______ hard. a) was b) played c) worked
  10. When guests were happy, Sophea felt ______. a) proud b) tired c) late
  11. Staff were happy when the manager ______ kind. a) did b) became c) was
  12. She liked to meet people from many ______. a) shops b) countries c) cars
  13. A hotel manager solved problems with a ______. a) smile b) hand c) book
  14. Sophea always dreamed of running a ______ hotel. a) school b) shop c) hotel

————————–
Answers:

1-a, 2-b, 3-a, 4-a, 5-c,
6-b, 7-b, 8-a, 9-c, 10-a,
11-c, 12-b, 13-a, 14-c

________________

Correct version:

Sophea was a hotel manager when she was young.

She worked hard at school because she wanted a lot.

A hotel manager helped guests and staff every day.

She learned English so she spoke to guests well.

A hotel manager made sure the hotel was clean.

Guests were happy when their rooms were perfect.

Sometimes guests had problems or complaints.

Sophea trained the staff so they did their jobs well.

A good hotel manager always worked hard.

When guests were happy, Sophea felt proud.

Staff were happy when the manager was kind.

She liked to meet people from many countries.

A hotel manager solved problems with a smile.

Sophea always dreamed of running a hotel.

###############

Match the word with the definition

Words:

  1. key
  2. sixties
  3. to work hard
  4. a dream comes true
  5. to be easy
  6. to welcome guests
  7. to check rooms
  8. to listen to problems
  9. to feel proud
  10. to have a complaint
  11. to solve a problem
  12. with a smile
  13. to train staff
  14. a country


Definitions:

a) To make sure something is done correctly
b) To greet visitors in a friendly way
c) A small object used to open a door
d) To teach workers how to do their jobs
e) To do a lot of effort
f) To hear someone’s worries or difficulties
g) Something you really want happens
h) A nation like France or Thailand
i) Simple, not difficult
j) To feel happy about what you did
k) To find an answer to a difficulty
l) A person says something is wrong or bad
m) The age between 60 and 69
n) While smiling, in a friendly way

Answers:

1-c, 2-m, 3-e, 4-g, 5-i, 6-b,
7-a, 8-f, 9-j, 10-l, 11-k,
12-n, 13-d, 14-h

################

Correct version:

  1. key means a small object used to open a door
  2. sixties means the age between 60 and 69
  3. to work hard means to do a lot of effort
  4. a dream comes true means something you really want happens
  5. to be easy means simple, not difficult
  6. to welcome guests means to greet visitors in a friendly way
  7. to check rooms means to make sure something is done correctly
  8. to listen to problems means to hear someone’s worries or difficulties
  9. to feel proud means to feel happy about what you did
  10. to have a complaint means a person says something is wrong or bad
  11. to solve a problem means to find an answer to a difficulty
  12. with a smile means while smiling, in a friendly way
  13. to train staff means to teach workers how to do their jobs
  14. a country means a nation like France or Thailand

################

True or false:

  1. Sophea never tried to improve her English.
  2. She worked hard at school to learn many things.
  3. A dream comes true if you give up easily.
  4. She read books and watched English videos to improve.
  5. A hotel manager only cleans rooms and does not help guests.
  6. Sophea wanted to welcome guests and make them happy.
  7. She wanted to avoid working in a big hotel.
  8. A hotel manager helps guests and makes the hotel nice.
  9. Studying hard can help make your dream come true.
  10. Sophea wanted to be a hotel manager when she was young.
  11. A good hotel manager does not need to know many things.
  12. She practiced speaking English every day.
  13. She did not like meeting people from other countries.
  14. Hotel managers never solve problems for guests.

True: 2, 4, 6, 8, 9, 10, 12,

____________________
Correct version:

  1. Sophea never tried to improve her English.
    True is: She practiced speaking English every day.
  2. She worked hard at school to learn many things.
  3. A dream comes true if you give up easily.
    True is: A dream comes true if you work hard and never give up.
  4. She read books and watched English videos to improve.
  5. A hotel manager only cleans rooms and does not help guests.
    True is: A hotel manager helps guests and makes the hotel nice.
  6. Sophea wanted to welcome guests and make them happy.
  7. She wanted to avoid working in a big hotel.
    True is: She wanted to work in a big hotel.
  8. A hotel manager helps guests and makes the hotel nice.
  9. Studying hard can help make your dream come true.
  10. Sophea wanted to be a hotel manager when she was young.
  11. A good hotel manager does not need to know many things.
    True is: A good hotel manager must know many things.
  12. She practiced speaking English every day.
  13. She did not like meeting people from other countries.
    True is: She liked meeting people from other countries.
  14. Hotel managers never solve problems for guests.
    True is: Hotel managers always solve problems for guests.

################

Complete:

  1. Did she only read books to improve her English?
    No, she __________ (not read) books only. She also __________ (watch) English videos.
  2. Did she avoid meeting guests?
    No, she __________ (not avoid) meeting guests. She __________ (like) welcoming them.
  3. Did she stop studying after school?
    No, she _________ (not stop) studying. She __________ (work) hard every day.
  4. Did she ignore problems from guests?
    No, she __________ (not ignore) them. She __________ (listen) carefully.
  5. Did she only focus on cleaning rooms?
    No, she ___________ (not focus) only on cleaning. She _________ (help) guests and staff too.
  6. Did she give up on her dream?
    No, she __________ (not give) up. She __________ (work) hard to make it come true.
  7. Did she speak poorly to guests?
    No, she __________ (not speak) poorly. She __________ (practice) English to speak clearly.
  8. Did she avoid teaching staff?
    No, she _________ (not avoid) it. She ________ (train) staff to do their jobs well.
  9. Did she ignore happiness of guests?
    No, she __________ (not ignore it). She __________ (try) to make them happy.
  10. Did she only work in small hotels?
    No, she _________ (not work) only in small hotels. She __________ (want) to manage a big hotel.

—————————–

Full version:

  1. Did she only read books to improve her English? No, she did not read books only. She also watched English videos.
  2. Did she avoid meeting guests? No, she did not avoid meeting guests. She liked welcoming them.
  3. Did she stop studying after school? No, she did not stop studying. She worked hard every day.
  4. Did she ignore problems from guests? No, she did not ignore them. She listened carefully.
  5. Did she only focus on cleaning rooms? No, she did not focus only on cleaning. She helped guests and staff too.
  6. Did she give up on her dream? No, she did not give up. She worked hard to make it come true.
  7. Did she speak poorly to guests? No, she did not speak poorly. She practiced English to speak clearly.
  8. Did she avoid teaching staff? No, she did not avoid it. She trained staff to do their jobs well.
  9. Did she ignore happiness of guests? No, she did not ignore it. She tried to make them happy.
  10. Did she only work in small hotels? No, she did not work only in small hotels. She wanted to manage a big hotel.

###############

Interview with Sophea – fill in, words below:


solve – checked – countries – big –
work – staff – clean –
young – guests –
happy –
watched – a lot –
well – proud


——————————–

1. Who did you work with as a manager?
I worked with many __________ and guests every day.

2. What did you do as a hotel manager?
I helped guests, trained staff, and ________ rooms.

3. When did you start working as a manager?
I started when I was a __________ adult [a person who is fully grown, not a child.].

4. Where did you work?
I worked in a __________ hotel.

5. Why did you want to be a hotel manager?
I wanted to welcome guests and make them __________.

6. How did you practice your English?
I read books, _________ videos, and spoke every day.

7. What did you do when guests had problems?
I listened to their problems and tried to __________ them.

8. Who helped you in your work?
My staff helped me __________.

9. How did you train the staff?
I taught [to teach, past taught] them how to do their jobs _________.

10. What made you feel proud?
I felt __________ when guests were happy and the hotel was good.

11. When did you feel tired?
I sometimes felt tired after a long day of __________.

12. Why was it important to check the rooms?
It was important to make sure the hotel was __________ and ready for guests.

13. How did you solve problems with a smile?
I always tried to be kind and friendly to __________.

14. Who did you meet in the hotel?
I met many people from different __________ every day.

________________

Full version:

1. Who did you work with as a manager?
I worked with many staff and guests every day.

2. What did you do as a hotel manager?
I helped guests, trained staff, and checked rooms.

3. When did you start working as a manager?
I started when I was a young adult.

4. Where did you work?
I worked in a big hotel.

5. Why did you want to be a hotel manager?
I wanted to welcome guests and make them happy.

6. How did you practice your English?
I read books, watched videos, and spoke every day.

7. What did you do when guests had problems?
I listened to their problems and tried to solve them.

8. Who helped you in your work?
My staff helped me a lot.

9. How did you train the staff?
I taught them how to do their jobs well.

10. What made you feel proud?
I felt proud when guests were happy and the hotel was good.

11. When did you feel tired?
I sometimes felt tired after a long day of work.

12. Why was it important to check the rooms?
It was important to make sure the hotel was clean and ready for guests.

13. How did you solve problems with a smile?
I always tried to be kind and friendly to guests.

14. Who did you meet in the hotel?
I met many people from different countries every day.

#############

Complete, fill in:

helped – countries –
staff – welcome – tired –
speaking – smile –
proud – problems

____________________

Sophea worked as a hotel manager in a big hotel.
She helped guests, trained __________, and checked rooms every day.
She practiced English by reading books, watching videos, and __________.
She listened to guests’ __________ and solved them with a __________.
Her staff ________ her a lot, and she taught them how to do their jobs well.
She felt __________ when guests were happy and the hotel was good.
She met many people from different ___________.
Sometimes she felt ________, but she always wanted to __________ guests and make them happy.

_____________________
Full version:

Sophea worked as a hotel manager in a big hotel. She helped guests, trained staff, and checked rooms every day. She practiced English by reading books, watching videos, and speaking. She listened to guests’ problems and solved them with a smile. Her staff helped her a lot, and she taught them how to do their jobs well. She felt proud when guests were happy and the hotel was good. She met many people from different countries. Sometimes she felt tired, but she always wanted to welcome guests and make them happy.

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