hoc et illud

Teamwork in a hotel, Sochea looking back at a great time (A2, past simple)

Verfasst von

wolfgang kugler

in

,
  • Her career and the power of teamwork

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>>>>IMPORTANT:
>>>>>>>>>>before you start that exercise

>>>>>>>>>>>>>>>>#do this one
>>>>>>>>>>>>>>>># and the one on past simple

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My name is Sochea. I was an excellent manager in a five-star hotel in Cambodia. I retired in May 2025. Looking back, I remember my career and how important teamwork was.

In the hotel, many people worked together every day. The reception, housekeeping, restaurant, and maintenance teams all had different jobs, but we needed to cooperate to make guests happy. Good teamwork was very important.

At the reception, staff welcomed guests, gave information, and answered questions. But the reception team could not work alone. When a guest checked in, the room had to be clean. Housekeeping did this job. If housekeeping did not finish on time, the guest had to wait, and this was not good service.

The restaurant team also had an important role. They prepared meals for the guests. When they worked well, guests enjoyed their food and felt comfortable. Sometimes the restaurant and reception teams had to communicate, for example, when a guest asked for breakfast in the room.

Maintenance was another important team. They fixed problems, like broken lights or air conditioners. Without them, the hotel did not run smoothly.

I learned that good teamwork meant respect, clear communication, and helping each other. When everybody worked together, guests were happy, and the hotel was successful. I feel proud that I led such a team.

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Verbs, infinitive and past simple forms:

to be (was/[=slash] were) : to exist or to have a state or condition
to have (had) : to own, possess, or experience
to retire (retired) : to stop working after a career
to look (looked) : to think about or examine
to remember (remembered) : to have a memory of something
to work (worked) : to perform tasks or a job
to cooperate (cooperated) : to work together with others
to make (made) : to create or cause something
to welcome (welcomed) : to greet someone in a friendly way
to give (gave) : to provide something to someone
to answer (answered) : to reply to a question
to check in (checked in) : to register upon arrival at a hotel
to finish (finished) : to complete something
to wait (waited) : to stay until something happens
to prepare (prepared) : to make ready
to enjoy (enjoyed) : to feel pleasure from something
to feel (felt) : to experience an emotion or sensation
to communicate (communicated) : to exchange information
to ask (asked) : to request information
to fix (fixed) : to repair something
to run (ran) : to operate or function
to learn (learned) : to gain knowledge or understanding
to help (helped) : to assist someone

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Fill in the blanks – past simple

  1. I ________ (be) an excellent manager in a five-star hotel.
  2. I ________ (have) many responsibilities every day.
  3. The receptionist ________ (give) information to the guests.
  4. Housekeeping ________ (come) early to clean the rooms.
  5. Some guests ________ (take) breakfast in their rooms.
  6. The restaurant staff ________ (make) breakfast and lunch for the guests.
  7. Sometimes the maintenance team ________ (find) broken lights in the rooms.
  8. I ________ (learn) that teamwork was very important.
  9. The guests ________ (feel) happy when all teams worked together.
  10. I ________ (leave) the hotel after many years of work.
  11. The staff ________ (work) very hard every day.
  12. Housekeeping ________ (finish) the cleaning on time.
  13. I ________ (look) back and remember many moments.
  14. The teams ________ (help) each other during busy days.
  15. Everyone ________ (communicate) to make guests happy.

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Full version:

  1. I was an excellent manager in a five-star hotel.
  2. I had many responsibilities every day.
  3. The receptionist gave information to the guests.
  4. Housekeeping came early to clean the rooms.
  5. Some guests took breakfast in their rooms.
  6. The restaurant staff made breakfast and lunch for the guests.
  7. Sometimes the maintenance team found broken lights in the rooms.
  8. I learned that teamwork was very important.
  9. The guests felt happy when all teams worked together.
  10. I left the hotel after many years of work.
  11. The staff worked very hard every day.
  12. Housekeeping finished the cleaning on time.
  13. I looked back and remembered many moments.
  14. The teams helped each other during busy days.
  15. Everyone communicated to make guests happy.

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Make the following sentences negative:

  1. I was an excellent manager in a five-star hotel.
  2. I had many responsibilities every day.
  3. The receptionist gave information to the guests.
  4. Housekeeping came early to clean the rooms.
  5. Some guests took breakfast in their rooms.
  6. The restaurant staff made breakfast and lunch for the guests.
  7. Sometimes the maintenance team found broken lights in the rooms.
  8. I learned that teamwork was very important.
  9. The guests felt happy when all teams worked together.
  10. I left the hotel after many years of work.
  11. The staff worked very hard every day.
  12. Housekeeping finished the cleaning on time.
  13. I looked back and remembered many moments.
  14. The teams helped each other during busy days.
  15. Everyone communicated to make guests happy.

______________________________

Correct version:

  1. I was not an excellent manager in a five-star hotel.
  2. I did not have many responsibilities every day.
  3. The receptionist did not give information to the guests.
  4. Housekeeping did not come early to clean the rooms.
  5. Some guests did not take breakfast in their rooms.
  6. The restaurant staff did not make breakfast and lunch for the guests.
  7. Sometimes the maintenance team did not find broken lights in the rooms.
  8. I did not learn that teamwork was very important.
  9. The guests did not feel happy when all teams worked together.
  10. I did not leave the hotel after many years of work.
  11. The staff did not work very hard every day.
  12. Housekeeping did not finish the cleaning on time.
  13. I did not look back and remember many moments.
  14. The teams did not help each other during busy days.
  15. Everyone did not communicate to make guests happy.

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Turn the following statements into questions:

  1. I was an excellent manager in a five-star hotel.
  2. I had many responsibilities every day.
  3. The receptionist gave information to the guests.
  4. Housekeeping came early to clean the rooms.
  5. Some guests took breakfast in their rooms.
  6. The restaurant staff made breakfast and lunch for the guests.
  7. Sometimes the maintenance team found broken lights in the rooms.
  8. I learned that teamwork was very important.
  9. The guests felt happy when all teams worked together.
  10. I left the hotel after many years of work.
  11. The staff worked very hard every day.
  12. Housekeeping finished the cleaning on time.
  13. I looked back and remembered many moments.
  14. The teams helped each other during busy days.
  15. Everyone communicated to make guests happy.

_____________________________

Correct version:

  1. Was I an excellent manager in a five-star hotel?
  2. Did I have many responsibilities every day?
  3. Did the receptionist give information to the guests?
  4. Did housekeeping come early to clean the rooms?
  5. Did some guests take breakfast in their rooms?
  6. Did the restaurant staff make breakfast and lunch for the guests?
  7. Did the maintenance team find broken lights in the rooms?
  8. Did I learn that teamwork was very important?
  9. Did the guests feel happy when all teams worked together?
  10. Did I leave the hotel after many years of work?
  11. Did the staff work very hard every day?
  12. Did housekeeping finish the cleaning on time?
  13. Did I look back and remember many moments?
  14. Did the teams help each other during busy days?
  15. Did everyone communicate to make guests happy?

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Yes, she/they did! or No, she/they didn’t.

  1. Did the maintenance team paint the walls?
    – No, they didn’t, the maintenance team fixed broken lights.
  2. Did the receptionist welcome the guests?
    – Yes, they did.
  3. Did Sochea work in a school?

    _________________________
  4. Did housekeeping clean the rooms on time?

    _________________________
  5. Did the restaurant staff serve breakfast in the rooms?

    _________________________
  6. Did the restaurant staff clean the windows?

    _________________________
  7. Did Sochea retire in May 2025?

    _________________________
  8. Did the guests feel happy when all teams worked together?

    _________________________
  9. Did Sochea forget about teamwork?

    _________________________
  10. Did the teams help each other during busy days?

    _________________________
  11. Did the staff work very hard every day?

    _________________________
  12. Did housekeeping ignore the rooms?

    _________________________
  13. Did the maintenance team fix broken lights?

    _________________________
  14. Did Sochea learn that teamwork was very important?

    _________________________
  15. Did Sochea work in a five-star hotel?

    _________________________
  16. Did the restaurant staff prepare breakfast?

    _________________________
  17. Did the receptionist cook the meals?

    _________________________
  18. Did the maintenance team paint the walls?

    _________________________

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Correct version:

  1. Did the maintenance team paint the walls? – No, they didn’t, the maintenance team fixed broken lights.
  2. Did the receptionist welcome the guests? – Yes, they did.
  3. Did Sochea work in a school? – No, she didn’t, she worked in a five-star hotel.
  4. Did housekeeping clean the rooms on time? – Yes, they did.
  5. Did the restaurant staff serve breakfast in the rooms? – Yes, they did.
  6. Did the restaurant staff clean the windows? – No, they didn’t, the restaurant staff prepared breakfast and lunch.
  7. Did Sochea retire in May 2025? – Yes, she did.
  8. Did the guests feel happy when all teams worked together? – Yes, they did.
  9. Did Sochea forget about teamwork? – No, she didn’t, she learned that teamwork was very important.
  10. Did the teams help each other during busy days? – Yes, they did.
  11. Did the staff work very hard every day? – Yes, they did.
  12. Did housekeeping ignore the rooms? – No, they didn’t, housekeeping cleaned the rooms on time.
  13. Did the maintenance team fix broken lights? – Yes, they did.
  14. Did Sochea learn that teamwork was very important? – Yes, she did.
  15. Did Sochea work in a five-star hotel? – Yes, she did.
  16. Did the restaurant staff prepare breakfast? – Yes, they did.
  17. Did the receptionist cook the meals? – No, they didn’t, the receptionist gave information and answered questions.
  18. Did the maintenance team paint the walls? – No, they didn’t, the maintenance team fixed broken lights.

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Interview with Sochea – fill in

welcomed – broken lights – retired – worked – a lot –
teamwork – was – helped – star – prepared – did – very

___________________________

1. Interviewer: Where did you work?
Sochea: I worked in a five-__________ hotel in Cambodia.

2. Interviewer: When did you retire?
Sochea: I __________ in May 2025.

3. Interviewer: What job did you do in the hotel?
Sochea: I __________ the manager of the hotel.

4. Interviewer: Did you work every day?
Sochea: Yes, I worked __________ every day.

5. Interviewer: Who worked at the reception?
Sochea: The reception staff __________ the guests and answered questions.

6. Interviewer: Did housekeeping clean the rooms on time?
Sochea: Yes, they __________.

7. Interviewer: What did the restaurant staff do?
Sochea: They __________ breakfast, lunch, and dinner.

8. Interviewer: Did the maintenance team fix problems?
Sochea: Yes, they fixed __________ and air conditioners.

9. Interviewer: Was teamwork important in the hotel?
Sochea: Yes, teamwork was __________ important.

10. Interviewer: Did the teams help each other?
Sochea: Yes, they __________each other every day.

11. Interviewer: Did guests enjoy their stay?
Sochea: Yes, they felt happy when all teams __________ together.

12. Interviewer: What did you learn from your career?
Sochea: I learned that good __________ and communication are very important.
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Correct version:

1. Interviewer: Where did you work?
Sochea: I worked in a five-star hotel in Cambodia.

2. Interviewer: When did you retire?
Sochea: I retired in May 2025.

3. Interviewer: What job did you do in the hotel?
Sochea: I was the manager of the hotel.

4. Interviewer: Did you work every day?
Sochea: Yes, I worked every day.

5. Interviewer: Who worked at the reception?
Sochea: The reception staff welcomed the guests and answered questions.

6. Interviewer: Did housekeeping clean the rooms on time?
Sochea: Yes, they did.

7. Interviewer: What did the restaurant staff do?
Sochea: They prepared breakfast, lunch, and dinner.

8. Interviewer: Did the maintenance team fix problems?
Sochea: Yes, they fixed broken lights and air conditioners.

9. Interviewer: Was teamwork important in the hotel?
Sochea: Yes, teamwork was very important.

10. Interviewer: Did the teams help each other?
Sochea: Yes, they helped each other every day.

11. Interviewer: Did guests enjoy their stay?
Sochea: Yes, they felt happy when all teams worked together.

12. Interviewer: What did you learn from your career?
Sochea: I learned that good teamwork and communication are very important.

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