- Remembers his time when he was a friendly bartender who mixed skill, speed, and a warm welcome to give every guest a special experience.
Before doing that exercise check out:
# Sareth: serving drinks, smiles, and great memories (A2) for vocabulary,
# Past simple tense including irregular verbs
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Sareth about his time when he started his career, when he was a bartender in a five-star resort in Siem Reap:
I worked as a bartender in a hotel. I believed I was a great bartender because I was friendly and approachable. When guests arrived at the bar, I always greeted them with a warm smile and made them feel welcome. I liked to create a relaxed and happy atmosphere where people could enjoy their time.
I knew a lot about drinks, such as cocktails, beers, and wines. If a guest was not sure what to order, I could recommend something they would enjoy. I listened carefully to their order and made sure I prepared the drink exactly as they wanted it.
I worked quickly and stayed organized. Even during busy times, I managed many orders at once and still kept the bar clean. I liked to talk to customers, make them laugh, and keep the mood lively.
I also served drinks responsibly. If a guest had had enough, I knew how to stop serving politely. I was good at solving problems and making sure guests left happy.
I paid attention to small details, like the garnish, the glass, and the way the drink looked. I worked well with my team, and together we gave the best service possible. For me, being a great bartender meant more than making drinks—it meant creating a special experience for every guest.
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True or false?
- Sareth worked as a bartender in a hotel.
- He believed he was a great bartender because he was friendly.
- He never smiled at guests.
- He liked to make the bar relaxed and happy.
- He knew about cocktails, beers, and wines.
- He never gave drink recommendations.
- He listened carefully to guests’ orders.
- He always made drinks differently from what guests wanted.
- He worked quickly and stayed organized.
- He kept the bar dirty.
- He liked to talk to customers and make them laugh.
- He always served drinks, even if guests had too much.
- He stopped serving politely if guests had enough to drink.
- He was good at solving problems.
- He wanted guests to leave unhappy.
- He paid attention to small details like garnish and glasses.
- He never worked with a team.
- He gave the best service together with his team.
- He thought being a bartender was only about making drinks.
- He believed being a great bartender was also about creating a special experience.
True: 1, 2, 4, 5, 7, 9, 11, 13, 14, 16, 18, 20
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Gap-fill:
- Sareth ______ at a hotel bar.
a) worked
b) works
c) working - He always ______ guests with a friendly smile.
a) greet
b) greeted
c) greeting - He ______ many types of drinks.
a) know
b) knew
c) knows - When guests didn’t know what to order, he ______ a good drink.
a) recommend
b) recommended
c) recommending - He always ______ the drink as guests wanted.
a) make
b) made
c) making - During busy times, he ______ many orders fast.
a) managed
b) manage
c) managing - He ______ to customers and made them laugh.
a) spoke
b) speak
c) speaking - He ______ the bar clean even when busy.
a) keeps
b) kept
c) keeping - If guests drank too much, he ______ serving politely.
a) stopped
b) stop
c) stopping - He was good at ______ problems.
a) solve
b) solved
c) solving - He paid attention to small ______ on the drinks.
a) detail
b) details
c) detailed - He worked well with his ______.
a) teams
b) team
c) teaming - For him, being a great bartender was more than just ______ drinks.
a) made
b) making
c) make - He always ______ guests feel welcome.
a) made
b) make
c) making - Guests usually ______ happy when they left.
a) leave
b) left
c) leaving
Answers:
1 a, 2 b, 3 b, 4 b, 5 b, 6 a, 7 a, 8 b, 9 a,
10 c, 11 b, 12 b, 13 b, 14 a, 15 b
_____________________
Listen – correct version:
- Sareth worked at a hotel bar.
- He always greeted guests with a friendly smile.
- He knew many types of drinks.
- When guests didn’t know what to order, he recommended a good drink.
- He always made the drink as guests wanted.
- During busy times, he managed many orders fast.
- He spoke to customers and made them laugh.
- He kept the bar clean even when busy.
- If guests drank too much, he stopped serving politely.
- He was good at solving problems.
- He paid attention to small details on the drinks.
- He worked well with his team.
- For him, being a great bartender was more than just making drinks.
- He always made guests feel welcome.
- Guests usually left happy when they left.
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Yes, he did? or, No he didn’t?
- Did he work as a bartender in a hotel?
- Did he greet guests with a cold face?
- Did he know a lot about drinks?
- Did he recommend drinks when guests didn’t know what to order?
- Did he make drinks the wrong way?
- Did he work slowly during busy times?
- Did he manage many orders at once?
- Did he keep the bar dirty?
- Did he stop serving when guests had enough?
- Did he ignore problems?
- Did he pay attention to small details on the drinks?
- Did he work well with his team?
- Did he think making drinks was not important?
- Did he make guests feel welcome?
- Did guests usually leave happy?
- Did he talk to customers and make them laugh?
- Did he forget to listen to guests‘ orders?
- Did he prepare drinks exactly as guests wanted?
- Did he refuse to work with his team?
- Did he want to create a happy atmosphere for guests?
________________________
Correct version:
- Did he work as a bartender in a hotel? — Yes, he did.
- Did he greet guests with a cold face? — No, he didn’t.
- Did he know a lot about drinks? — Yes, he did.
- Did he recommend drinks when guests didn’t know what to order? — Yes, he did.
- Did he make drinks the wrong way? — No, he didn’t.
- Did he work slowly during busy times? — No, he didn’t.
- Did he manage many orders at once? — Yes, he did.
- Did he keep the bar dirty? — No, he didn’t.
- Did he stop serving when guests had enough? — Yes, he did.
- Did he ignore problems? — No, he didn’t.
- Did he pay attention to small details on the drinks? — Yes, he did.
- Did he work well with his team? — Yes, he did.
- Did he think making drinks was not important? — No, he didn’t.
- Did he make guests feel welcome? — Yes, he did.
- Did guests usually leave happy? — Yes, they did.
- Did he talk to customers and make them laugh? — Yes, he did.
- Did he forget to listen to guests‘ orders? — No, he didn’t.
- Did he prepare drinks exactly as guests wanted? — Yes, he did.
- Did he not want to work with his team? — No, he didn’t.
- Did he want to create a happy atmosphere for guests? — Yes, he did.
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Form questions to which the words given are the answer:
1. She served cocktails with a friendly smile.
a) She: _______________
b) served cocktails: _______________
c) cocktails: _______________
d) with a friendly smile: _______________
2. They listened carefully to every order.
a) They: _______________
b) listened carefully; _______________
c) carefully: _______________
d) to every order: _______________
3. He stopped serving when guests had enough.
a) He: _______________
b) stopped serving: _______________
c) serving: _______________
d) when guests had enough: _______________
4. The bartender cleaned the bar quickly.
a) The bartender: _______________
b) cleaned the bar: _______________
c) the bar: _______________
d) quickly: _______________
5. We worked well with the whole team.
a) We: _______________
b) worked well with the team: _______________
c) well: _______________
d) with the whole team: _______________
______________________
Correct version:
1. She served cocktails with a friendly smile.
a) Who served cocktails with a friendly smile?
b) What did she do?
c) What did she serve?
d) How did she serve cocktails?
2. They listened carefully to every order.
a) Who listened carefully to every order?
b) What did they do?
c) How did they listen to the orders?
d) What did they listen to carefully?
3. He stopped serving when guests had enough.
a) Who stopped serving when guests had enough?
b) What did he do when guests had enough?
c) What did he stop?
d) When did he stop serving?
4. The bartender cleaned the bar quickly.
a) Who cleaned the bar quickly?
b) What did the bartender do?
c) What did the bartender clean?
d) How did the bartender clean the bar?
5. We worked well with the whole team.
a) Who worked well with the whole team?
b) What did we do?
c) How did we work with the team?
d) Who did we work with well?
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Complete, words below:
busy – beers – well – hotel – enough – recommended – politely – warm – customers – clean – exactly – guest
_____________________
- Where did you work as a bartender?
I worked in a __________ bar in Siem Reap. - How did you greet the guests?
I greeted them with a __________ smile. - What drinks did you know?
I knew many drinks like cocktails, __________, and wines. - What did you do if a guest did not know what to order?
I __________ a drink they would like. - How did you prepare the drinks?
I prepared the drinks __________ as the guests wanted. - When did you work quickly?
I worked quickly during __________ times. - Where did you keep the bar clean?
I kept the bar __________ all the time. - Who did you talk to at the bar?
I talked to the __________. - Why did you stop serving some guests?
I stopped serving if guests had __________. - How did you solve problems?
I solved problems __________ and quickly. - Who did you work with?
I worked ___________ with my team. - What did being a great bartender mean to you?
It meant making every __________ happy and comfortable.
___________________
Correct version:
- Where did you work as a bartender?
I worked in a hotel bar in Siem Reap. - How did you greet the guests?
I greeted them with a warm smile. - What drinks did you know?
I knew many drinks like cocktails, beers, and wines. - What did you do if a guest did not know what to order?
I recommended a drink they would like. - How did you prepare the drinks?
I prepared the drinks exactly as the guests wanted. - When did you work quickly?
I worked quickly during busy times. - Where did you keep the bar clean?
I kept the bar clean all the time. - Who did you talk to at the bar?
I talked to the customers. - Why did you stop serving some guests?
I stopped serving if guests had enough. - How did you solve problems?
I solved problems politely and quickly. - Who did you work with?
I worked well with my team. - What did being a great bartender mean to you?
It meant making every guest happy and comfortable.
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Form a) question, b) negation, c) negative question:
He made drinks quickly.
a) Did he make drinks quickly?
b) He did not make drinks quickly.
c) Didn’t he make drinks quickly?
She knew many cocktails.
a) ________________________
b) ________________________
c) ________________________
They drank beers at the bar.
a) ________________________
b) ________________________
c) ________________________
I gave good recommendations.
a) ________________________
b) ________________________
c) ________________________
We spoke to many customers.
a) ________________________
b) ________________________
c) ________________________
He took orders carefully.
a) ________________________
b) ________________________
c) ________________________
She came to work early.
a) ________________________
b) ________________________
c) ________________________
They got the orders right.
a) ________________________
b) ________________________
c) ________________________
I found the perfect drink.
a) ________________________
b) ________________________
c) ________________________
We sent drinks to the tables.
a) ________________________
b) ________________________
c) ________________________
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Correct answers (audio file below):
1. He made drinks quickly.
a) Did he make drinks quickly?
b) He did not make drinks quickly.
c) Didn’t he make drinks quickly?
2. She knew many cocktails.
a) Did she know many cocktails?
b) She did not know many cocktails.
c) Didn’t she know many cocktails?
3. They drank beers at the bar.
a) Did they drink beers at the bar?
b) They did not drink beers at the bar.
c) Didn’t they drink beers at the bar?
4. I gave good recommendations.
a) Did I give good recommendations?
b) I did not give good recommendations.
c) Didn’t I give good recommendations?
5. We spoke to many customers.
a) Did we speak to many customers?
b) We did not speak to many customers.
c) Didn’t we speak to many customers?
6. He took orders carefully.
a) Did he take orders carefully?
b) He did not take orders carefully.
c) Didn’t he take orders carefully?
7. She came to work early.
a) Did she come to work early?
b) She did not come to work early.
c) Didn’t she come to work early?
8. They got the orders right.
a) Did they get the orders right?
b) They did not get the orders right.
c) Didn’t they get the orders right?
9. I found the perfect drink.
a) Did I find the perfect drink?
b) I did not find the perfect drink.
c) Didn’t I find the perfect drink?
10. We sent drinks to the tables.
a) Did we send drinks to the tables?
b) We did not send drinks to the tables.
c) Didn’t we send drinks to the tables?
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Fill in, past simple:
I __________ (work) as a bartender in a 5-star resort in Siem Reap. Every day, I __________ (meet) many guests from around the world.
I __________ (greet) them with a smile and __________ (make) them feel welcome.
I __________ (know) many drink recipes and __________ (gave) suggestions when they could not decide.
I __________ (take) orders, __________ (make) cocktails, and __________ (put) fresh garnish on the glasses.
I __________ (speak)with guests, __________ (tell) stories, and __________ (make) them laugh.
Sometimes I __________ (see) old visitors who __________ (come) back to the resort, and we __________ (share) good memories.
I __________ (keep) the bar clean, __________ (wash) the glasses, and __________ (aarange) the bottles neatly.
When my shift __________ (end), I __________ (count) the money, __________ (turn) off the lights, and __________ (leave) feeling proud.
Correct version:
I worked as a bartender in a 5-star resort in Siem Reap. Every day, I met many guests from around the world. I greeted them with a smile and made them feel welcome. I knew many drink recipes and gave suggestions when they could not decide. I took orders, made cocktails, and put fresh garnish on the glasses. I spoke with guests, told stories, and made them laugh. Sometimes I saw old visitors who came back to the resort, and we shared good memories. I kept the bar clean, washed the glasses, and arranged the bottles neatly. When my shift ended, I counted the money, turned off the lights, and left feeling proud.
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