for Shinta Mani Foundation class 2023/24
1. **Welcomes Guests Warmly**: Greets customers with a smile and makes them feel comfortable right away.
2. **Knows the Menu Well**: Can explain dishes, make recommendations, and answer questions about the food and drinks.
3. **Is Attentive**: Pays close attention to the needs of the customers, checking in regularly but not too often.
4. **Is Quick and Efficient**: Takes orders accurately and serves food and drinks promptly.
5. **Is Friendly and Polite**: Treats customers with respect and handles complaints or special requests with a positive attitude.
6. **Is Clean and Presentable**: Maintains a neat and professional appearance.
7. **Works Well with the Team**: Communicates effectively with kitchen staff and other servers to ensure smooth service.
8. **Handles Pressure Well**: Stays calm and organized, even during busy times.
9. **Remembers Regular Customers**: Recognizes repeat guests and recalls their preferences.
10. **Shows Appreciation**: Thanks customers for their visit and invites them to return.