🥳🏖️🪷Teamwork in my hotel job (A2, present simple, exercises, sound files)🪷🏖️🥳

• my name is Salas and I share my experience of working as part of a team

My name is Salas, and I work in a hotel. I like my job very much because I like working with other people. In a hotel, teamwork is very important. Many people work together every day. The reception workers, cleaners, cooks, and waiters all help each other. I think good teamwork helps the hotel work better and also makes the guests happy. Without teamwork, the work is more difficult and slow.

I always try to be a good team member. I like helping my co-workers when they need help. If somebody has a lot of work, I try to help them when I can. I am friendly and polite to everyone. I also listen to other people and respect their ideas. I think it is important to be kind at work and to work together as a team.

I also try to encourage my co-workers to work as a team. I often say “good job” or “thank you” because I think kind words are very important. They can make people feel happy and give them more energy to work. When there is a problem at work, I try to stay calm. Then I talk with my team and we try to find a solution together. I think communication is very important in a hotel.

Even if our team already works well, I still see chances to improve the team spirit more. For example, we can talk more during breaks and know each other better. We can also have short team meetings where we share ideas and problems. Sometimes we can do small team activities after work. I think these things can help us become a stronger team.

I also think it is important to say thank you more often and help each other every day. Small things can make a big difference in a team. When people feel respected, they work better and feel happier at work.

In conclusion, I am happy to work in a hotel. I enjoy teamwork, helping my co-workers, and encouraging a good atmosphere. I want our team to become even stronger in the future because teamwork is very important for good service and happy guests.

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Vocabulary:

• a cleaner: a person who cleans rooms or places (like in a hotel or office)
• to be slow: to do something not fast
• a co-worker: a person you work with
• to be polite: to be kind and say nice words (like “please” and “thank you”)
• to respect ideas: to listen to other people’s thoughts and think they are important
• to be kind: to be nice and friendly to people
• to encourage: to say or do something that helps someone feel more confident or happy
• to stay calm: to not get angry or nervous
• to find a solution: to solve a problem
• communication: talking and sharing information with other people
• to improve team spirit: to make a team work better and feel happier together
• a break: a short time to rest during work
• to share an idea: to tell your thoughts to other people
• to feel respected: to feel that other people are kind to you and value you
• in conclusion: at the end of something you say or write
• to enjoy teamwork: to like working together with other people

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Match word and definition:

Words:

1. a cleaner
2. to be slow
3. a co-worker
4. to be polite
5. to respect ideas
6. to be kind
7. to encourage
8. to stay calm
9. to find a solution
10. communication
11. to improve team spirit
12. a break
13. to share an idea
14. to feel respected
15. in conclusion
16. to enjoy teamwork

Definitions:

A. talking and sharing information with other people
B. a short time to rest during work
C. to not get angry or nervous
D. a person you work with
E. to solve a problem
F. to like working together with other people
G. to do something not fast
H. to say or do something that helps someone feel confident or happy
I. at the end of something you say or write
J. to be nice and friendly to people
K. a person who cleans rooms or places
L. to listen to other people’s thoughts and think they are important
M. to tell your thoughts to other people
N. to be kind and say nice words
O. to make a team work better and feel happier together
P. to feel that other people are kind to you and value you

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Answer:
1-K, 2-G, 3-D, 4-N, 5-L, 6-J, 7-H,
8-C, 9-E, 10-A, 11-O, 12-B,
13-M, 14-P, 15-I, 16-F

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Match definition and word:

Definitions:

1. at the end of something you say or write
2. to solve a problem
3. to be nice and friendly to people
4. to feel that other people are kind to you and value you
5. a short time to rest during work
6. to not get angry or nervous
7. to make a team work better and feel happier together
8. to listen to other people’s thoughts and think they are important
9. to do something not fast
10. to say or do something that helps someone feel confident or happy
11. a person you work with
12. to be kind and say nice words
13. to tell your thoughts to other people
14. to like working together with other people
15. talking and sharing information with other people
16. a person who cleans rooms or places

Words:

a) communication
b) to be slow
c) a cleaner
d) to improve team spirit
e) to enjoy teamwork
f) in conclusion
g) a co-worker
h) to stay calm
i) to respect ideas
j) to find a solution
k) to be kind
l) to share an idea
m) a break
n) to encourage
o) to feel respected
p) to be polite

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Answers:
1-f, 2-j, 3-k, 4-o, 5-m, 6-h,
7-d, 8-i, 9-b, 10-n, 11-g,
12-p, 13-l, 14-e, 15-a, 16-c

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True or false:

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1. A break is a short time to rest during work.
2. To encourage means to make someone feel worse about their work.
3. In conclusion is used at the end of something you say or write.
4. A cleaner is a person who cooks food in a hotel.
5. To respect ideas means to listen to other people’s thoughts.
6. Communication means only writing emails.
7. To be polite means to be rude to guests.
8. A co-worker is someone you work with.
9. To stay calm means to not get angry or nervous.
10. To enjoy teamwork means you like working with other people.
11. To be slow means to do something very fast.
12. To feel respected means people treat you with value and kindness.
13. To share an idea means to tell your thoughts to others.
14. To improve team spirit means to make the team work better together.
15. To find a solution means to create a problem.
16. A cleaner works in places like hotels and offices.

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_____________________

Answer:
1-T, 2-F, 3-T, 4-F, 5-T, 6-F,
7-F, 8-T, 9-T, 10-T, 11-F,
12-T, 13-T, 14-T, 15-F, 16-T

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Correct version:

A cleaner works in places like hotels and offices.

A break is a short time to rest during work.

To encourage means to make someone feel worse about their work. True is: To encourage means to help someone feel more confident or happy.

In conclusion is used at the end of something you say or write.

A cleaner is a person who cooks food in a hotel. True is: A cleaner is a person who cleans rooms or places.

To respect ideas means to listen to other people’s thoughts.

Communication means only writing emails. True is: Communication means talking and sharing information with other people.

To be polite means to be rude to guests. True is: To be polite means to be kind and say nice words.

A co-worker is someone you work with.

To stay calm means to not get angry or nervous.

To enjoy teamwork means you like working with other people.

To be slow means to do something very fast. True is: To be slow means to do something not fast.

To feel respected means people treat you with value and kindness.

To share an idea means to tell your thoughts to others.

To improve team spirit means to make the team work better together.

To find a solution means to create a problem. True is: To find a solution means to solve a problem.

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True or false:

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1. The text is about a hotel worker who enjoys teamwork.
2. In the hotel, only reception workers help guests.
3. Different hotel staff work together every day.
4. Teamwork makes the hotel work better and guests happier.
5. Without teamwork, work becomes easier and faster.
6. The worker likes helping co-workers when they need help.
7. He is unfriendly and ignores other people’s ideas.
8. Communication is not important in the hotel.
9. He often says “thank you” and “good job” to others.
10. When there is a problem, he stays calm and talks with the team.
11. The team never talks during breaks.
12. They try to find solutions together when problems happen.
13. He thinks small actions cannot change a team.
14. Talking more during breaks can help the team know each other better.
15. The worker is unhappy in his job and dislikes teamwork.

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__________________

Answers:

1-T, 2-F, 3-T, 4-T, 5-F, 6-T,
7-F, 8-F, 9-T, 10-T, 11-F,
12-T, 13-F, 14-T, 15-F

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Correct answers:

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1. The text is about a hotel worker who enjoys teamwork.
2. In the hotel, only reception workers help guests. True is: In a hotel, many types of workers help each other (reception, cleaners, cooks, waiters).
3. Different hotel staff work together every day.
4. Teamwork makes the hotel work better and guests happier.
5. Without teamwork, work becomes easier and faster. True is: Without teamwork, work becomes more difficult and slow.
6. The worker likes helping co-workers when they need help.
7. He is unfriendly and ignores other people’s ideas. True is: He is friendly and respects other people’s ideas.
8. Communication is not important in the hotel. True is: Communication is very important in the hotel.
9. He often says “thank you” and “good job” to others.
10. When there is a problem, he stays calm and talks with the team.
11. The team never talks during breaks. True is: The team can talk during breaks and share ideas or get to know each other better.
12. They try to find solutions together when problems happen.
13. He thinks small actions cannot change a team. True is: Small actions can make a big difference in a team.
14. Talking more during breaks can help the team know each other better.
15. The worker is unhappy in his job and dislikes teamwork. True is: The worker enjoys his job and likes teamwork.

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Match the sentence halves

Sentences (1–10):

1. We stay calm when…
2. Teamwork helps…
3. A cleaner…
4. We share ideas…
5. Communication helps…
6. A co-worker…
7. We take a break when…
8. We try to find a solution when…
9. We are polite when…
10. We improve team spirit when…

Options (A–J):

A. we work together and support each other
B. cleans rooms in the hotel
C. we feel tired during work
D. there is a problem at work
E. people understand each other
F. we speak to guests or co-workers
G. works with us in the hotel
H. we talk and listen to each other
I. we have a problem
J. the hotel work better

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Correct answers:

1-D, 2-J, 3-B, 4-H, 5-E, 6-G, 7-C, 8-I, 9-F, 10-A

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Correct version:

1. We stay calm when there is a problem at work.
2. Teamwork helps the hotel work better.
3. A cleaner cleans rooms in the hotel.
4. We share ideas when we talk and listen to each other.
5. Communication helps people understand each other.
6. A co-worker works with us in the hotel.
7. We take a break when we feel tired during work.
8. We try to find a solution when we have a problem.
9. We are polite when we speak to guests or co-workers.
10. We improve team spirit when we work together and support each other.

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Fill in, words below:

break – guests – encourages [to say or do something that makes someone feel happy, strong, or more confident] –
polite – understand – teamwork –
in conclusion – calm – cleaner –
team spirit

The text is about a hotel worker who likes__________. In the hotel, many people work together, like a __________ and a co-worker. Communication is very important in the hotel. The worker tries to be kind and be __________ to everyone. He also tries to respect ideas from other people. He often __________ his co-workers with kind words. When there is a problem, he stays __________ and tries to find a solution. During a __________, workers can talk and share an idea. This helps to improve __________. Good communication helps people __________ each other and feel respected. The worker enjoys teamwork and helping others.
__________, teamwork, kindness, and communication are very important for good work in a hotel and happy _________.

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Correct version:

The text is about a hotel worker who likes teamwork. In the hotel, many people work together, like a cleaner and a co-worker. Communication is very important in the hotel. The worker tries to be kind and be polite to everyone. He also tries to respect ideas from other people. He often encourages his co-workers with kind words. When there is a problem, he stays calm and tries to find a solution. During a break, workers can talk and share an idea. This helps to improve team spirit. Good communication helps people understand each other and feel respected. The worker enjoys teamwork and helping others. In conclusion, teamwork, kindness, and communication are very important for good work in a hotel and happy guests.
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Hotel interview – match the question with the answer

Questions (1–10):

1. Do you like working in the hotel?
2. Why is teamwork important in your hotel?
3. Who do you work with in the hotel?
4. How do you act with your co-workers?
5. What do you do when someone is very busy?
6. What kind of language do you use at work?
7. What do you do when a problem happens?
8. What happens during team discussions?
9. How do you support team spirit?
10. What is your hope for your team?

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Answers (A–J):

A. I stay calm and talk with my team to solve it.
B. I am friendly and always ready to help when someone needs support.
C. It matters because many different staff must help each other to do the work well.
D. I listen carefully and share my ideas with others.
E. I want us to work even better together in the future.
F. I speak in a kind and polite way to everyone.
G. I work with reception staff, cleaners, cooks, and waiters.
H. Yes, I really enjoy my job because I work with many people every day.
I. I try to help if I have free time.
J. I use kind words and work well with my team.

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____________________

Answers:

1-H, 2-C, 3-G, 4-B, 5-I,
6-F, 7-A, 8-D, 9-J, 10-E

____________________

Correct version:

1. Q: Do you like working in the hotel?
   A: Yes, I really enjoy my job because I work with many people every day.
2. Q: Why is teamwork important in your hotel?
   A: It matters because many different staff must help each other to do the work well.
3. Q: Who do you work with in the hotel?
   A: I work with reception staff, cleaners, cooks, and waiters.
4. Q: How do you act with your co-workers?
   A: I am friendly and always ready to help when someone needs support.
5. Q: What do you do when someone is very busy?
   A: I try to help if I have free time.
6. Q: What kind of language do you use at work?
   A: I speak in a kind and polite way to everyone.
7. Q: What do you do when a problem happens?
   A: I stay calm and talk with my team to solve it.
8. Q: What happens during team discussions?
   A: I listen carefully and share my ideas with others.
9. Q: How do you support team spirit?
   A: I use kind words and work well with my team.
10. Q: What is your hope for your team?
    A: I want us to work even better together in the future.