Autor: wolfgang kugler

  • 👨🏻‍🍳🍳🍷🍧Seak and his striving (A2, present simple)🍧🍷🍳👨🏻‍🍳

    • a young worker who learns from mistakes and always tries his best


    Seak works in a restaurant in a five-star hotel. He is a young man, and he always tries to give his best. He serves food to the guests, cleans the tables, and helps his colleagues. He speaks politely to the guests and smiles every time. He likes his work, and he wants to be a very good worker.

    Sometimes Seak makes mistakes. He may forget an order or drop something. When this happens, he feels sad and a little frustrated. But he does not give up. He thinks about what he does every day and tries to find better ways to work. He wants to learn from his mistakes.

    After his work, Seak takes time to analyze his day. He remembers the problems and thinks about how he can solve them. He asks his colleagues for advice sometimes. He also watches how other workers do their job. He practices and tries new methods to improve his work.

    Seak is patient and responsible. He knows that it is important to work hard and to stay positive. Every day, he does his best, even when the work is difficult. He wants to give good service to the guests and make them happy. His manager and colleagues see that he is careful and motivated.

    Seak’s striving is strong. He learns from his mistakes, works hard, and never gives up. He believes that with practice and effort, he can become an excellent worker in the restaurant. He hopes that one day he can have a very good position in the hotel.

    Seak is a good example of someone who works with heart and always tries to improve.


    _____________________

    Vocabulary:


    • to strive – to try very hard to do something
    • to give one’s best – to do your work as well as you can
    • a colleague – a person you work with
    • to speak politely – to talk in a nice and respectful way
    • to make a mistake – to do something wrong
    • to drop something – to let something fall from your hands
    • to feel frustrated – to feel unhappy because something is difficult or goes wrong
    • to not give up – to keep trying, even if it is hard
    • to learn from a mistake – to understand your mistake and try to do better next time
    • to analyze – to think carefully about something
    • to remember – to keep information in your mind
    • to solve a problem – to find a way to fix a difficulty
    • to ask for advice – to ask someone to help or give an idea
    • to improve work – to make your work better
    • to be patient – to wait calmly and not get angry
    • to be responsible – to do your duties carefully and correctly
    • to stay positive – to keep a happy and hopeful mind
    • to be motivated – to feel ready and want to do something
    • an effort – the work or energy you put into something
    • to work with heart – to work with care, love, and energy

    ####################

    Match the word/phrase with the correct definition

    1. to strive
    2. to give one’s best
    3. a colleague
    4. to speak politely
    5. to make a mistake
    6. to drop something
    7. to feel frustrated
    8. to not give up
    9. to learn from a mistake
    10. to analyze
    11. to remember
    12. to solve a problem
    13. to ask for advice
    14. to improve work
    15. to be patient
    16. to be responsible
    17. to stay positive
    18. to be motivated
    19. an effort
    20. to work with heart

    Definitions:

    A. to think carefully about something
    B. to work with care, love, and energy
    C. to do your work as well as you can
    D. to feel unhappy because something is difficult or goes wrong
    E. to ask someone to help or give an idea
    F. the work or energy you put into something
    G. to keep a happy and hopeful mind
    H. to let something fall from your hands
    I. to try very hard to do something
    J. to wait calmly and not get angry
    K. to do something wrong
    L. to feel ready and want to do something
    M. a person you work with
    N. to talk in a nice and respectful way
    O. to keep information in your mind
    P. to find a way to fix a difficulty
    Q. to make your work better
    R. to keep trying, even if it is hard
    S. to understand your mistake and try to do better
    T. to do your duties carefully and correctly


    ____________________________

    Answers:
    1→I, 2→C, 3→M, 4→N, 5→K, 6→H,
    7→D, 8→R, 9→S, 10→A, 11→O, 12→P,
    13→E, 14→Q, 15→J, 16→T, 17→G,
    18→L, 19→F, 20→B

    ####################


    Match the definition with the correct word:

    Definitions:

    1. to try very hard to do something
    2. to do your work as well as you can
    3. a person you work with
    4. to talk in a nice and respectful way
    5. to do something wrong
    6. to let something fall from your hands
    7. to feel unhappy because something is difficult or goes wrong
    8. to keep trying, even if it is hard
    9. to understand your mistake and try to do better
    10. to ask someone to help or give an idea
    11. to make your work better
    12. to wait calmly and not get angry
    13. to keep a happy and hopeful mind
    14. to work with care, love, and energy

    Words :

    A. to not give up
    B. to drop something
    C. to strive
    D. to work with heart
    E. to ask for advice
    F. to learn from a mistake
    G. to speak politely
    H. to give one’s best
    I. to make a mistake
    J. to be patient
    K. to stay positive
    L. a colleague
    M. to improve work
    N. to feel frustrated


    Answers:

    1→C, 2→H, 3→L, 4→G, 5→I,
    6→B, 7→N, 8→A, 9→F, 10→E,
    11→M, 12→J, 13→K, 14→D


    ####################


    True or false:

    1. Seak learns from his mistakes to improve his work.
    2. Seak works in a school cafeteria.
    3. He sometimes makes mistakes, like forgetting an order.
    4. He always gives wrong orders on purpose [to do something deliberately; not by accident].
    5. Seak smiles and speaks politely to the guests.
    6. He asks colleagues for advice when he needs help.
    7. Seak does not watch how other workers do their job.
    8. Seak works in a five-star hotel.
    9. Seak tries to do his best every day.
    10. He never makes mistakes at work.
    11. Seak ignores the guests and does not talk to them.
    12. He does not try to improve his skills.
    13. Seak serves food to the guests every day.
    14. Seak is lazy and does not care about his work.

    ____________________________

    True: 1,3,5,6,8,9,13

    ####################

    Short-answer questions:


    1. Where does Seak work?

      YOU WRITE:
      in restaurant

    2. What kind of hotel does he work in?
    3. What does Seak serve to the guests?
    4. How does Seak speak to the guests?
    5. Does Seak sometimes make mistakes? (Yes/No)
    6. Give one example of a mistake Seak makes.
    7. What does Seak do after making a mistake?
    8. Who does Seak ask for advice?
    9. What does Seak try to do every day?
    10. How does Seak feel when work is difficult?
    11. What does Seak watch to learn new methods?
    12. What quality shows Seak cares about his work?
    13. What does Seak want to improve?
    14. How does Seak work—carefully, with energy, and love? (Yes/No)

    ___________________________

    Correct answers:

    1. Where does Seak work? in restaurant
    2. What kind of hotel does he work in? five-star
    3. What does Seak serve to the guests? food
    4. How does Seak speak to the guests? politely
    5. Does Seak sometimes make mistakes? yes
    6. Give one example of a mistake Seak makes. forget order / drop plate
    7. What does Seak do after making a mistake? learns / improves / thinks
    8. Who does Seak ask for advice? colleagues
    9. What does Seak try to do every day? give best / do best
    10. How does Seak feel when work is difficult? frustrated / sad
    11. What does Seak watch to learn new methods? other workers / colleagues
    12. What quality shows Seak cares about his work? careful / responsible / patient
    13. What does Seak want to improve? work / skills / service
    14. How does Seak work—carefully, with energy, and love? yes / with heart


    ####################



    Fill in, words below:

    responsible – drop – serve – meeting – restaurant –
    excellent – frustrated – mistakes – guests –
    colleagues – every day –
    smile


    1. Q: Where do you work?
      A: I work in a ___________ in a five-star hotel.
    2. Q: What do you like most about your job?
      A: I like serving __________ and making them happy.
    3. Q: What is difficult for you at work?
      A: Sometimes I forget orders or __________ plates.
    4. Q: How do you feel when you make a mistake?
      A: I feel sad and a little __________.
    5. Q: Why do you like working in a hotel?
      A: I like __________ many different people every day.
    6. Q: Who helps you when you have problems?
      A: My ___________ help me and give advice.
    7. Q: When do you feel most happy at work?
      A: I feel happy when the guests _________ and say thank you.
    8. Q: Which tasks do you do every day?
      A: I __________ food, clean tables, and help my colleagues.
    9. Q: How do you try to improve your work?
      A: I watch other workers, practice, and learn from my __________.
    10. Q: What do you think is important in a restaurant job?
      A: It is important to be polite, careful, and __________.
    11. Q: How do you stay motivated during a difficult day?
      A: I stay positive and try my best _________.
    12. Q: What is your goal for the future?
      A: I want to become an __________ worker and get a better position.

    _____________________________

    Correct version:

    1. Q: Where do you work?
      A: I work in a restaurant in a five-star hotel.
    2. Q: What do you like most about your job?
      A: I like serving guests and making them happy.
    3. Q: What is difficult for you at work?
      A: Sometimes I forget orders or drop plates.
    4. Q: How do you feel when you make a mistake?
      A: I feel sad and a little frustrated.
    5. Q: Why do you like working in a hotel?
      A: I like meeting many different people every day.
    6. Q: Who helps you when you have problems?
      A: My colleagues help me and give advice.
    7. Q: When do you feel most happy at work?
      A: I feel happy when the guests smile and say thank you.
    8. Q: Which tasks do you do every day?
      A: I serve food, clean tables, and help my colleagues.
    9. Q: How do you try to improve your work?
      A: I watch other workers, practice, and learn from my mistakes.
    10. Q: What do you think is important in a restaurant job?
      A: It is important to be polite, careful, and responsible.
    11. Q: How do you stay motivated during a difficult day?
      A: I stay positive and try my best every day.
    12. Q: What is your goal for the future?
      A: I want to become an excellent worker and get a better position.

    #####################
    Use the dialogue above, rewrite as interview about Seak, and make all changes necessary:

    YOU WRITE:


    1. Q: Where does he work?
      A: He works in a restaurant in a five-star hotel.
    2. Q: What does he like most about his job?
      A: ………………………………

    complete

    ____________________________

    Correct version:


    Q: Where does he work?
    A: He works in a restaurant in a five-star hotel.

    Q: What does he like most about his job?
    A: He likes serving guests and making them happy.

    Q: What is difficult for him at work?
    A: Sometimes he forgets orders or drops plates.

    Q: How does he feel when he makes a mistake?
    A: He feels sad and a little frustrated.

    Q: Why does he like working in a hotel?
    A: He likes meeting many different people every day.

    Q: Who helps him when he has problems?
    A: His colleagues help him and give advice.

    Q: When does he feel most happy at work?
    A: He feels happy when the guests smile and say thank you.

    Q: Which tasks does he do every day?
    A: He serves food, cleans tables, and helps his colleagues.

    Q: How does he try to improve his work?
    A: He watches other workers, practices, and learns from his mistakes.

    Q: What does he think is important in a restaurant job?
    A: He thinks it is important to be polite, careful, and responsible.

    Q: How does he stay motivated during a difficult day?
    A: He stays positive and tries his best every day.

    Q: What is his goal for the future?
    A: He wants to become an excellent worker and get a better position.


    ####################

    Checklist for Seak:


    1. Identify the Problem

    • Did I make a mistake today?
      • Example: I forgot an order, dropped a plate, or spilled a drink.
    • Did a guest seem unhappy?
    • Did I feel confused or slow in my work?

    2. Understand the Problem

    • Why did the mistake happen?
      • Example: I was in a hurry, I did not listen carefully, or I forgot instructions.
    • Is it a problem I can fix today or do I need practice?
    • Did I ask the guest or colleague for feedback?

    3. Find a Solution

    • Can I ask a colleague for advice or help?
      • Example: “How do you serve the soup carefully?”
    • Can I watch how other workers do the task?
    • Can I practice the task slowly and carefully?
      • Example: Practice carrying plates or writing orders.
    • Can I make a note to remember important instructions?

    4. Take Action

    • Try the solution tomorrow or next shift.
    • Focus on one small improvement at a time.
    • Be patient and careful while working.

    5. Review and Learn

    • Did my solution work?
    • Did the guest notice a better service?
    • Did I feel more confident?
    • What else can I do to improve?

    6. Keep Motivated

    • Remember: mistakes are normal.
    • Celebrate small successes.
    • Tell yourself: “I can do better tomorrow.”
    • Keep trying and never give up.

    #############

    Daily checklist:

  • 🏊🏻‍♀️👙🏨Bopha joins NGO training in hospitality (A2, present simple)🏨👙🏊🏻‍♀️

    • 10 months of learning help her prepare for a job in tourism


    Bopha is accepted by an NGO for a 10-month training program in hospitality and tourism. She feels very happy and also a little nervous because it is a new experience for her. Every day, she goes to class and learns many new things.

    She studies English so she can talk to guests from different countries. She practices simple conversations, like saying hello, giving information, and answering questions. At first, she makes some mistakes, but she learns quickly and becomes more confident.

    Bopha also learns how to work in a hotel. She learns how to clean rooms, prepare beds, serve food, and help guests at the front desk. Sometimes, she trains in a real hotel. There, she works with real guests and practices her skills. It is not always easy, but she works hard every day.

    She follows a daily schedule. In the morning, she studies in the classroom. In the afternoon, she does practical training. She works with other students, and they help each other. The teachers are friendly and patient, and they explain everything clearly.

    During the program, Bopha also learns about tourism. She learns about culture, traditions, and famous places. She understands how to make visitors feel welcome and happy.

    At the end of the 10 months, Bopha finishes the program and gets a certificate. She feels proud of herself. Now she has new skills and more confidence. She is ready to find a job in a hotel or tourism and build a better future.

    _________________________

    Vocabulary:

    • ngo (non-governmental organization) – a group that helps people, not part of the government
    • hospitality – helping and taking care of guests in hotels or restaurants
    • to be accepted – to be allowed to join a school, program, or group
    • an experience – something you do and learn from
    • to go to class – to go to school or lessons
    • to practice – to do something many times to get better
    • to answer a question – to say or write the correct reply to a question
    • to make a mistake – to do something wrong
    • to become confident – to feel sure about yourself and your abilities
    • to prepare a bed – to make a bed ready for someone to sleep
    • to serve food – to give food to people to eat
    • to practice a skill – to do an activity again and again to learn it well
    • to follow a schedule – to do activities at the right time every day
    • to be patient – to wait calmly and not get angry
    • to explain something – to tell someone clearly so they understand
    • to finish a program (education) – to complete all lessons and work in a school or course
    • a certificate – a paper that shows you finished a course or learned a skill
    • to feel proud of oneself – to feel happy about what you do or achieve
    • confidence – the feeling that you can do something well
    • to build a future – to work and learn so your life is better later

    ####################


    Match the word to the correct definition:

    1. ngo
    2. hospitality
    3. to be accepted
    4. an experience
    5. to go to class
    6. to practice
    7. to answer a question
    8. to make a mistake
    9. to become confident
    10. to prepare a bed
    11. to serve food
    12. to practice a skill
    13. to follow a schedule
    14. to be patient
    15. to explain something
    16. to finish a program
    17. a certificate
    18. to feel proud of oneself
    19. confidence
    20. to build a future

    Definitions (random order):

    a. to feel happy about what you do or achieve
    b. to complete all lessons and work in a school or course
    c. the feeling that you can do something well
    d. to do something wrong
    e. to do an activity again and again to learn it well
    f. a paper that shows you finished a course or learned a skill
    g. to make a bed ready for someone to sleep
    h. to wait calmly and not get angry
    i. to work and learn so your life is better later
    j. something you do and learn from
    k. to be allowed to join a school, program, or group
    l. to go to school or lessons
    m. to tell someone clearly so they understand
    n. helping and taking care of guests in hotels or restaurants
    o. a group that helps people, not part of the government
    p. to say or write the correct reply to a question
    q. to feel sure about yourself and your abilities
    r. to do activities at the right time every day
    s. to give food to people to eat
    t. to do something many times to get better

    Answers:
    1–o, 2–n, 3–k, 4–j, 5–l, 6–t, 7–p, 8–d,
    9–q, 10–g, 11–s, 12–e, 13–r, 14–h, 15–m,
    16–b, 17–f, 18–a, 19–c, 20–i


    #################


    Match the definition with the correct word:

    Definitions:

    1. a group that helps people, not part of the government
    2. helping and taking care of guests in hotels or restaurants
    3. to be allowed to join a school, program, or group
    4. something you do and learn from
    5. to go to school or lessons
    6. to do something many times to get better
    7. to say or write the correct reply to a question
    8. to do something wrong
    9. to feel sure about yourself and your abilities
    10. to give food to people to eat
    11. a paper that shows you finished a course or learned a skill
    12. to feel happy about what you do or achieve


    Answers:


    a. to feel proud of oneself
    b. confidence
    c. to be accepted
    d. an experience
    e. hospitality
    f. ngo
    g. to go to class
    h. to practice
    i. to serve food
    j. a certificate
    k. to make a mistake
    l. to answer a question

    ____________________

    Answers:
    1–f, 2–e, 3–c, 4–d, 5–g, 6–h,
    7–l, 8–k, 9–b, 10–i, 11–j, 12–a


    ###############

    True or false:


    1. To practice means to do something only once.
    2. To make a mistake means to do something wrong.
    3. Confidence is when you feel unsure about yourself.
    4. To go to class means to attend lessons or school.
    5. To feel proud of oneself means to feel sad about your achievements.
    6. To serve food is to give food to people to eat.
    7. To answer a question is to say or write a reply.
    8. Hospitality means helping guests in hotels or restaurants.
    9. An NGO is part of the government.
    10. A certificate shows that you finished a course or learned a skill.
    11. An experience is something you do and learn from.
    12. To follow a schedule means to do activities at random [not planned] times.
    13. To be accepted means you are not allowed to join a program.
    14. To prepare a bed means to make it ready for someone to sleep.

    ______________________
    True: 2,4,6,7,8,10,11,14
    ################

    Answer:

    1. Does Bopha go to class every day? (a) yes (b) no
    2. Does she sometimes practice with real guests? (a) yes (b) no
    3. Is Bopha happy to join the program? (a) yes (b) no
    4. Does she welcome guests? (a) yes (b) no
    5. Does Bopha work alone? (a) yes (b) no
    6. Does she follow a schedule? (a) yes (b) no
    7. Are the students helping each other? (a) yes (b) no
    8. Is Bopha proud of herself at the beginning? (a) yes (b) no
    9. Does Bopha clean hotel rooms? (a) yes (b) no
    10. Are the teachers unfirendly? (a) yes (b) no
    11. Is Bopha confident with guests after training? (a) yes (b) no
    12. Does she make reservations in the hotel? (a) yes (b) no
    13. Does Bopha get a prize at the end? (a) yes (b) no
    14. Does she practice her skills every day? (a) yes (b) no
    15. Are the students in English classes only? (a) yes (b) no
    16. Does she study English? (a) yes (b) no
    17. Is the program 12 months long? (a) yes (b) no
    18. Are the students learning about local culture? (a) yes (b) no
    19. Is she nervous at the beginning? (a) yes (b) no
    20. Is Bopha ready to work in supermarkets after training? (a) yes (b) no

    ____________________
    Correct answers:

    1–a, 2–a, 3–a, 4–b, 5–b, 6–a, 7–a,
    8–b, 9–a, 10–b, 11–a, 12–b, 13–b, 14–b,
    15–b, 16–a, 17–b, 18–a, 19–a, 20–b

    ###############


    Short answers:

    1. What does Bopha learn in the program?

      YOU WRITE:
      hospitality and tourism

    2. How long is the program?
    3. Where does Bopha practice her skills?
    4. What does Bopha do with guests?
    5. What kind of work does she do in the hotel?
    6. What does she prepare for the guests?
    7. What does Bopha follow every day?
    8. What do the students learn besides English?
    9. What does Bopha get at the end of the program?
    10. How does Bopha feel after finishing the program?
    11. Who helps Bopha during her training?
    12. What skill makes Bopha confident?
    13. What do the students sometimes do with real guests?
    14. What kind of future does the program help Bopha build?

    ______________________


    Short Answer Questions and Answers:

    1. What does Bopha learn in the program?
      • Hospitality and tourism
    2. How long is the program?
      • 10 months
    3. Where does Bopha practice her skills?
      • Hotel
    4. What does Bopha do with guests?
      • Serves them / Helps them
    5. What kind of work does she do in the hotel?
      • Cleaning, making beds, serving food
    6. What does she prepare for the guests?
      • Beds / Rooms
    7. What does Bopha follow every day?
      • Schedule
    8. What do the students learn besides English?
      • Hospitality / Tourism skills / Local culture
    9. What does Bopha get at the end of the program?
      • Certificate
    10. How does Bopha feel after finishing the program?
      • Proud / Happy / Confident
    11. Who helps Bopha during her training?
      • Teachers / Other students
    12. What skill makes Bopha confident?
      • Working with guests / Hospitality skills
    13. What do the students sometimes do with real guests?
      • Practice / Help
    14. What kind of future does the program help Bopha build?
      • Career in hospitality / Tourism

    ################

    Fill in:

    proud / happy / confident – rooms – food – career / future – hospitality / tourism / local culture – certificate –
    skills – real – schedule – beds / rooms –
    patient – kind – confident –
    hospitality


    1. Bopha is learn __________ and tourism.
    2. She prepares __________ for the guests.
    3. At the end, she gets a __________.
    4. Bopha follows a daily __________.
    5. She serves __________ to the guests.
    6. Bopha cleans __________ in the hotel.
    7. She practices her __________ every day.
    8. The students learn __________ besides English.
    9. Bopha feels __________ after finishing the program.
    10. She sometimes practices with __________ guests.
    11. The teachers are very __________.
    12. Bopha wants to build a __________ in hospitality.
    13. She becomes more __________ when working with guests.
    14. Bopha learns to be __________ when helping guests.

    _________________________

    Correct version:


    1. Bopha learns hospitality and tourism every day.
    2. She prepares beds / rooms for the guests in the hotel.
    3. At the end of the program, she gets a certificate.
    4. Bopha follows a daily schedule to organize her work.
    5. She serves food to the guests at the hotel.
    6. Bopha cleans the rooms to make the rooms ready.
    7. She practices her skills every day to become better.
    8. The students learn hospitality / tourism / local culture besides English in the program.
    9. Bopha feels proud / happy / confident after finishing the training program.
    10. She sometimes practices with real guests to gain experience.
    11. The teachers are very kind and help the students.
    12. Bopha wants to build a career / future in hospitality in the future.
    13. She becomes more confident when working with guests.
    14. Bopha learns to be patient when helping guests every day.

    #################

    Find answer to question:


    Questions:

    1. What kind of program do you offer?
    2. How long is the program?
    3. Who can join the program?
    4. Where do students practice their skills?
    5. Why do students learn English?
    6. When do students follow a schedule?
    7. Which skills make students confident?
    8. How do teachers help students?
    9. What do students do in the hotel?
    10. Do students get a certificate?
    11. How do students feel after the program?
    12. What else do students learn besides English?
    13. What kind of future do students have?
    14. Which qualities do students develop?

    Answers:

    a. They have chances to work in tourism or hotels.
    b. Teachers give advice and support carefully.
    c. They feel proud and happy.
    d. Students who want skills in hotels and tourism.
    e. They develop patience, confidence, and teamwork.
    f. They receive a paper showing they finish the course.
    g. The program lasts 10 months.
    h. They use English to talk with guests.
    i. Hospitality and speaking with guests.
    j. They practice in hotels.
    k. They make beds, clean rooms, and serve guests.
    l. We give training in hospitality and tourism.
    m. They follow a schedule every day.
    n. They learn hotel work and local culture.


    _________________________
    Answers:
    1–l, 2–g, 3–d, 4–j, 5–h, 6–m, 7–i, 8–b,
    9–k, 10–f, 11–c, 12–n, 13–a, 14–e
    _________________________

    Correct version:


    1. Q: What kind of program do you offer?
    A: We give training in hospitality and tourism.

    2. Q: How long is the program?
    A: The program lasts 10 months.

    3. Q: Who can join the program?
    A: Students who want skills in hotels and tourism.

    4. Q: Where do students practice their skills?
    A: They practice in hotels.

    5. Q: Why do students learn English?
    A: They use English to talk with guests.

    6. Q: When do students follow a schedule?
    A: They follow a schedule every day.

    7. Q: Which skills make students confident?
    A: Hospitality and speaking with guests.

    8. Q: How do teachers help students?
    A: Teachers give advice and support carefully.

    9. Q: What do students do in the hotel?
    A: They make beds, clean rooms, and serve guests.

    10. Q: Do students get a certificate?
    A: Yes, they receive a paper showing they finish the course.

    11. Q: How do students feel after the program?
    A: They feel proud and happy.

    12. Q: What else do students learn besides English?
    A: They learn hotel work and local culture.

    13. Q: What kind of future do students have?
    A: They have chances to work in tourism or hotels.

    14. Q: Which qualities do students develop?
    A: They develop patience, confidence, and teamwork.


    ###############

    Which phrase are we looking for?

  • 🥳🏊🏻‍♀️Wyndham Casablanca Jakarta – a guest review (A2, past simple)🏊🏻‍♀️🥳

    • great hotel, friendly staff, wonderful services


    I stayed at Wyndham Casablanca Jakarta last month, and it was a wonderful experience. From the moment I arrived, the staff were very friendly and helpful. They welcomed me with a smile and checked me in quickly. I felt safe and comfortable at the hotel.

    The room was clean, big, and quiet. I had a comfortable bed and a nice bathroom. Every day, the housekeeping cleaned the room and gave me fresh towels. The view from my window was very beautiful because I could see the city and the pool area. I liked the room very much, and it had everything I needed.

    The hotel offered many services. There was a large swimming pool where I relaxed in the afternoon. I also visited the gym. It was small but had good machines. The spa looked very nice, and I wished I could try it. Breakfast was very good. They had many choices, like bread, eggs, fruit, and drinks. I liked the coffee a lot.

    I also liked the restaurants in the hotel. I ate dinner there twice. The food was very tasty, and the staff were polite and helpful. They explained the menu and helped me choose dishes.

    The location of the hotel was excellent. It was near shopping centers, offices, and many restaurants. I walked to a mall, and it was very convenient. The hotel also helped me with taxis and travel information.

    I was very happy with my stay. The staff were always friendly, the services were many, and the hotel was clean and comfortable.
    I want to come back to Wyndham Casablanca Jakarta in the future. I would recommend this hotel to everyone. It is a perfect place for a relaxing and enjoyable stay in Jakarta.


    ___________________

    Vocabulary:


    • a review – a short text about something you like or do not like, for example a hotel or a meal.
    • an experience – something you do or feel.
    • to check in – to go to a hotel desk and get your room.
    • to feel safe – to not be afraid.
    • a towel – a cloth to dry your body or hands.
    • a view from a window – what you can see when you look out of a window.
    • to relax – to rest and feel calm.
    • a gym – a place with machines to exercise your body.
    • a choice – when you can pick one thing from many things.
    • tasty food – food that tastes good.
    • to be polite – to speak and act in a nice way to people.
    • to explain the menu – to tell someone what food is on the menu.
    • to choose a dish – to pick what food you want to eat.
    • a location – the place where something is.
    • to be excellent – to be very good.
    • a mall – a big building with many shops.
    • to be convenient – to be easy to use or near.
    • staff – the people who work in a hotel, shop, or restaurant.
    • to recommend – to tell someone that something is good.
    • to be enjoyable – to be fun or make you happy.

    #################


    Match the word with the correct definition:

    1. a review
    2. a mall
    3. to check in
    4. to relax
    5. tasty food
    6. a gym
    7. staff
    8. a towel
    9. to recommend
    10. to be polite
    11. a choice
    12. an experience
    13. to feel safe
    14. a location
    15. a view from a window
    16. to explain the menu
    17. to choose a dish
    18. to be excellent
    19. to be enjoyable
    20. to be convenient

    Definitions:

    A. a place with many shops in one building
    B. to tell someone that something is good
    C. something you do or feel
    D. to go to a hotel desk and get your room
    E. a cloth to dry your body or hands
    F. to be very good
    G. to rest and feel calm
    H. when you can pick one thing from many things
    I. food that tastes good
    J. to pick what food you want to eat
    K. a short text about something you like or do not like
    L. to speak and act in a nice way to people
    M. to be fun or make you happy
    N. to tell what food is on the menu
    O. the people who work in a hotel, shop, or restaurant
    P. the place where something is
    Q. what you can see when you look out of a window
    R. to not be afraid
    S. to be easy to use or near
    T. a place with machines to exercise your body


    ________________________
    Answers:
    1-K, 2-A, 3-D, 4-G, 5-I, 6-T, 7-O,
    8-E, 9-B, 10-L, 11-H, 12-C, 13-R, 14-P,
    15-Q, 16-N, 17-J, 18-F, 19-M, 20-S


    #################

    True or False:

    1. To check in means to leave a hotel.
    2. Staff are the people who work in a hotel, shop, or restaurant.
    3. To be polite means to speak and act rudely.
    4. A towel is a cloth to dry your body or hands.
    5. Tasty food is food that tastes very good.
    6. To relax means to rest and feel calm.
    7. To recommend is to tell someone that something is good.
    8. A mall is a place with only one small shop.
    9. To choose a dish means to pick what food you want to eat.
    10. To feel safe means to be afraid.
    11. A location is the place where something is.
    12. To explain the menu is to hide the food.
    13. A view from a window is a place to sleep.
    14. To be enjoyable means to be boring.

    ________________________
    Answers:

    1-F, 2-T, 3-F, 4-T, 5-T, 6-T, 7-T,
    8-F, 9-T, 10-F, 11-T, 12-F, 13-F, 14-F

    #################


    True or false:

    1. The rooms were clean, big, and quiet.
    2. The hotel did not have a gym.
    3. Guests could get help with taxis and travel information.
    4. The hotel is far from all shops and restaurants.
    5. The staff at Wyndham Casablanca Jakarta were friendly and helpful.
    6. The rooms were dirty and very small.
    7. Guests ate dinner at the hotel twice.
    8. The hotel has a swimming pool where guests can relax.
    9. Breakfast only had one type of food.
    10. The housekeeping gave fresh towels every day.
    11. The hotel did not have a swimming pool.
    12. The staff were unfriendly and rude.
    13. Guests could not see the city from their windows.
    14. The hotel is near shopping centers and offices.

    ____________________
    Answers:

    1-T, 2-F, 3-T, 4-F, 5-T, 6-F, 7-T,
    8-T, 9-F, 10-T, 11-F, 12-F, 13-F, 14-T

    ##############

    Basics in past simple:

    Personal PronounVerb (Past)Object
    Iateapples
    Youateapples
    Heateapples
    Sheateapples
    Itateapples
    Weateapples
    You (plural)ateapples
    Theyateapples
    Iplayedfootball
    Youplayedfootball
    Heplayedfootball
    Sheplayedfootball
    Itplayedfootball
    Weplayedfootball
    You (plural)playedfootball
    Theyplayedfootball
    Personal PronounVerb (Past Negative)Object
    Idid not eatapples
    Youdid not eatapples
    Hedid not eatapples
    Shedid not eatapples
    Itdid not eatapples
    Wedid not eatapples
    You (plural)did not eatapples
    Theydid not eatapples
    Idid not playfootball
    Youdid not playfootball
    Hedid not playfootball
    Shedid not playfootball
    Itdid not playfootball
    Wedid not playfootball
    You (plural)did not playfootball
    Theydid not playfootball
    Did + PronounVerbObject
    Did Ieatapples?
    Did youeatapples?
    Did heeatapples?
    Did sheeatapples?
    Did iteatapples?
    Did weeatapples?
    Did youeatapples?
    Did theyeatapples?
    Did Iplayfootball?
    Did youplayfootball?
    Did heplayfootball?
    Did sheplayfootball?
    Did itplayfootball?
    Did weplayfootball?
    Did youplayfootball?
    Did theyplayfootball?
    Didn’t + PronounVerbObject
    Didn’t Ieatapples?
    Didn’t youeatapples?
    Didn’t heeatapples?
    Didn’t sheeatapples?
    Didn’t iteatapples?
    Didn’t weeatapples?
    Didn’t youeatapples?
    Didn’t theyeatapples?
    Didn’t Iplayfootball?
    Didn’t youplayfootball?
    Didn’t heplayfootball?
    Didn’t sheplayfootball?
    Didn’t itplayfootball?
    Didn’t weplayfootball?
    Didn’t youplayfootball?
    Didn’t theyplayfootball?

    ##################

    Past simple forms of ‚to be‘:

    PersonPast
    Iwas
    Youwere
    He/She/Itwas
    Wewere
    You (pl)were
    Theywere
    PersonQuestion
    IWas I …?
    YouWere you …?
    He/She/ItWas he/she/it …?
    WeWere we …?
    You (pl)Were you …?
    TheyWere they …?
    PersonNegative
    II was not (I wasn’t)
    YouYou were not (You weren’t)
    He/She/ItHe/She/It was not (He/She/It wasn’t)
    WeWe were not (We weren’t)
    You (pl)You were not (You weren’t)
    TheyThey were not (They weren’t)
    PersonNegative Question
    IWasn’t I …?
    YouWeren’t you …?
    He/She/ItWasn’t he/she/it …?
    WeWeren’t we …?
    You (pl)Weren’t you …?
    TheyWeren’t they …?

    ##################

    Provide short answers:

    1. Guests got help with taxis and travel information.

      YOU WRITE:
      Yes, they did.

    2. The hotel offered very few services.

      YOU WRITE:
      No, they didn’t.

    3. The housekeeping gave fresh towels every day.
    4. The staff worked very slowly.
    5. Guests could relax by the swimming pool.
    6. The gym had limited equipment.
    7. The hotel was near shopping centers and offices.
    8. The rooms were small and crowded.
    9. Breakfast included bread, eggs, fruit, and drinks.
    10. Guests could see only walls from the windows.
    11. The rooms were clean, big, and quiet.
    12. Guests had very few choices for meals.
    13. The staff at Wyndham Casablanca Jakarta were friendly and helpful.
    14. The hotel served only one dish for breakfast.

    ___________________________

    Correct answers:


    1. Guests got help with taxis and travel information.
      Yes, they did.
    2. The hotel offered very few services.
      No, they didn’t.
    3. The housekeeping gave fresh towels every day.
      Yes, they did.
    4. The staff worked very slowly.
      No, they didn’t.
    5. Guests could relax by the swimming pool.
      Yes, they could.
    6. The gym had limited equipment.
      No, it didn’t.
    7. The hotel was near shopping centers and offices.
      Yes, it was.
    8. The rooms were small and crowded.
      No, they weren’t.
    9. Breakfast included bread, eggs, fruit, and drinks.
      Yes, it did.
    10. Guests could see only walls from the windows.
      No, they couldn’t.
    11. The rooms were clean, big, and quiet.
      Yes, they were.
    12. Guests had very few choices for meals.
      No, they didn’t.
    13. The staff at Wyndham Casablanca Jakarta were friendly and helpful.
      Yes, they were.
    14. The hotel served only one dish for breakfast.
      No, it didn’t.

    ####################

    Correct the following statements as shown in 1.:


    1. The rooms were small and loud.

      YOU WRITE:
      No, they weren’t.
      The rooms were big and quiet.

    2. The hotel provided old towels for guests.
    3. Guests used the swimming pool very little.
    4. Breakfast served only bread.
    5. The staff served only a few guests.
    6. The hotel was far from the city center.
    7. Housekeeping cleaned very few rooms.
    8. Guests used taxis without hotel help.
    9. The gym had very little equipment.
    10. Guests could see only walls from the windows.
    11. The hotel offered very few services.
    12. Guests could choose only one dish for each meal.
    13. Breakfast included only one type of drink.
    14. The rooms were noisy and untidy.

    ________________________

    Correct version:


    1. The rooms were small and loud.
      No, they weren’t. The rooms were big and quiet.
    2. The hotel provided old towels for guests.
      No, it didn’t. The hotel provided fresh towels every day.
    3. Guests used the swimming pool very little.
      No, they didn’t. Guests could relax by the swimming pool.
    4. Breakfast served only bread.
      No, it didn’t. Breakfast included bread, eggs, fruit, and drinks.
    5. The staff served only a few guests.
      No, they didn’t. The staff were friendly and helped all guests.
    6. The hotel is far from the city center.
      No, it isn’t. The hotel is near shopping centers and offices.
    7. Housekeeping cleaned very few rooms.
      No, they didn’t. Housekeeping cleaned all rooms and gave fresh towels every day.
    8. Guests used taxis without hotel help.
      No, they didn’t. Guests could get help with taxis and travel information.
    9. The gym had very little equipment.
      No, it didn’t. The gym had equipment for guests to use.
    10. Guests could see only walls from the windows.
      No, they couldn’t. Guests had a nice view from the windows.
    11. The hotel offered very few services.
      No, it didn’t. The hotel offered many services for guests.
    12. Guests could choose only one dish for each meal.
      No, they couldn’t. Guests had many choices for meals.
    13. Breakfast included only one type of drink.
      No, it didn’t. Breakfast included many types of drinks.
    14. The rooms were noisy and untidy.
      No, they weren’t. The rooms were clean, quiet, and comfortable.

    ###############


    Multiple-choice questions:

    1. Did he stay at the Wyndham
      (a) last year, or (b) last month?
    2. Was it
      (a) a good experience, or (b) a bad experience?
    3. Were the rooms
      (a) big and quiet, or (b) small and noisy?
    4. Was the breakfast
      (a) boring and small, or (b) tasty and varied?
    5. Did he
      (a) avoid the swimming pool, or (b) relax at the swimming pool?
    6. Was the staff
      (a) unfriendly and rude, or (b) friendly and helpful?
    7. Did the housekeeping
      (a) not give towels, or (b) give fresh towels every day?
    8. Was the hotel location
      (a) far from everything, or (b) near shops and offices?
    9. Could he
      (a) get help with taxis and travel info, or (b) not get help?
    10. Did the hotel offer
      (a) many services, or (b) very few services?
    11. Was the gym
      (a) empty with no equipment, or (b) well-equipped?
    12. Could guests
      (a) choose many dishes at meals, or (b) choose only one dish?
    13. Did the rooms have
      (a) a nice view, or (b) only walls outside?
    14. Were the rooms
      (a) clean and comfortable, or (b) untidy and noisy?

    ________________________
    Answers:

    1-b, 2-a, 3-a, 4-b, 5-b,
    6-b, 7-b, 8-b, 9-a, 10-a,
    11-b, 12-a, 13-a, 14-a

    #################

    Short-answer questions:


    1. Where could guests relax?
    2. How were the rooms?
    3. What facility did the hotel have for exercise?
    4. What did breakfast include?
    5. What could guests get help with?
    6. How was the staff?
    7. What could guests see from the windows?
    8. What did housekeeping provide every day?
    9. Where was the hotel located?
    10. What kind of services did the hotel offer?
    11. How many dishes could guests choose at meals?
    12. What kind of gym equipment was available?
    13. How did guests feel about their stay?
    14. What could guests do at breakfast?

    _______________________
    Correct answers:


    1. Where could guests relax? → Swimming pool
    2. How were the rooms? → Clean, big, and quiet
    3. What facility did the hotel have for exercise? → Gym
    4. What did breakfast include? → Bread, eggs, fruit, drinks
    5. What could guests get help with? → Taxis and travel information
    6. How was the staff? → Friendly and helpful
    7. What could guests see from the windows? → Nice view
    8. What did housekeeping provide every day? → Fresh towels
    9. Where was the hotel located? → Near shopping centers and offices
    10. What kind of services did the hotel offer? → Many services
    11. How many dishes could guests choose at meals? → Many dishes
    12. What kind of gym equipment was available? → Well-equipped equipment
    13. How did guests feel about their stay? → Enjoyable
    14. What could guests do at breakfast? → Choose dishes

    #################


    Sentence reordering exercise

    1. big / the / were / rooms / quiet
    2. could / the / relax / guests / swimming pool / at
    3. staff / friendly / the / helpful / and / were
    4. the / near / the / shopping centers / hotel / was
    5. and / breakfast / included / bread / eggs / fruit /
    6. gave / day / housekeeping / fresh / every / towels
    7. equipped / had / gym / the / equipment / well
    8. view / see / nice / a / guests / could
    9. offered / hotel / many / services / the
    10. choose/ dishes / meals / could / guests / many / at

    ___________________

    Correct version:


    1. The rooms were big and quiet.
    2. Guests could relax at the swimming pool.
    3. The staff were friendly and helpful.
    4. The hotel was near the shopping centers.
    5. Breakfast included bread, eggs, and fruit.
    6. Housekeeping gave fresh towels every day.
    7. The gym had well-equipped equipment.
    8. Guests could see a nice view.
    9. The hotel offered many services.
    10. Guests could choose many dishes at meals.

    ###############

    Fill in, words below:

    equipment- safe – visitors – review – menu –
    choose – shopping – polite – experience –
    view – checked in – fruit –
    mall – relax


    1. A guest wrote a very positive __________ about the hotel after the stay.
    2. The __________ at the hotel was enjoyable and very relaxing.
    3. At reception, the guest __________ quickly and easily.
    4. During the stay, the guest felt __________ and comfortable at all times.
    5. Friendly staff were __________ and always ready to help guests.
    6. In the restaurant, staff explained the __________ in a clear way.
    7. Guests could __________ a dish from many different options every day.
    8. Breakfast offered tasty food like bread, eggs, __________, and drinks.
    9. From the window, guests had a beautiful __________ of the city.
    10. By the swimming pool, guests could __________ after a busy day.
    11. A modern gym with good __________ was available for all guests.
    12. The location was very convenient for work, __________, and travel.
    13. Near the hotel, there was a large __________with many shops.
    14. Many __________ would recommend the hotel because it was excellent.

    ______________________
    Correct version:


    1. A guest wrote a very positive review about the hotel after the stay.
    2. The experience at the hotel was enjoyable and very relaxing.
    3. At reception, the guest checked in quickly and easily.
    4. During the stay, the guest felt safe and comfortable at all times.
    5. Friendly staff were polite and always ready to help guests.
    6. In the restaurant, staff explained the menu in a clear way.
    7. Guests could choose [to pick something you want] a dish from many different options every day.
    8. Breakfast offered tasty food like bread, eggs, fruit, and drinks.
    9. From the window, guests had a beautiful view of the city.
    10. By the swimming pool, guests could relax after a busy day.
    11. A modern gym with good equipment was available for all guests.
    12. The location was very convenient [easy to use or easy to go to] for work, shopping, and travel.
    13. Near the hotel, there was a large mall with many shops.
    14. Many visitors would recommend the hotel because it was excellent.

    ################


    Interview – match question and answer:

    Questions:

    1. When did you arrive at the hotel?
    2. How did you enjoy your stay?
    3. What was your opinion of the rooms?
    4. How did the staff treat you?
    5. What activities did you do during your free time?
    6. Did you eat at the hotel restaurant?
    7. What did breakfast include?
    8. How did the hotel help with your travel plans?
    9. What could you see from your room?
    10. How would you describe the hotel’s location?
    11. Which hotel facilities did you use?
    12. Would you tell others to visit this hotel?

    Answers:

    a. I spent time at the swimming pool
    b. I used the gym and the pool
    c. I had a very enjoyable experience
    d. They looked big, clean, and quiet
    e. I came there last month
    f. They helped me and were very polite
    g. It included bread, eggs, fruit, and drinks
    h. I had a nice view of the city
    i. Yes, I ate tasty meals every day
    j. It felt very convenient for shopping and work
    k. I suggest it to other people
    l. They gave me information about taxis

    _____________________

    Answers:
    1-e, 2-c, 3-d, 4-f, 5-a, 6-i,
    7-g, 8-l, 9-h, 10-j, 11-b, 12-k

    _____________________

    Correct version:

    1. Q: When did you arrive at the hotel?
      A: I came there last month.
    2. Q: How did you find your stay?
      A: I had a very enjoyable experience.
    3. Q: What did you think about the rooms?
      A: They looked big, clean, and quiet.
    4. Q: How were the staff at the hotel?
      A: They helped me and were very polite.
    5. Q: What did you do in your free time?
      A: I spent time at the swimming pool.
    6. Q: Did you try the food at the hotel?
      A: Yes, I ate tasty meals every day.
    7. Q: What can you say about breakfast?
      A: It included bread, eggs, fruit, and drinks.
    8. Q: How did the hotel support your travel plans?
      A: They gave me information about taxis.
    9. Q: What did you see from your room?
      A: I had a nice view of the city.
    10. Q: How was the hotel location?
      A: It felt very convenient for shopping and work.
    11. Q: What facilities did you use?
      A: I used the gym and the pool.
    12. Q: Would you recommend this hotel?
      A: Yes, I suggest it to other people.


    #################

  • ✔️⏳Shina Mani Foundation – a gateway to a global hospitality career – Sreypov’s career (past simple, A2)⏳✔️

    • Hands-on training, real hotel experience, and a direct path into the world of tourism

    Sreypov grew up in a small village in Cambodia. Her family was poor, and life was not easy. She wanted a better future, but she did not know how to start. She was shy and had little confidence.

    One day, she heard about the Shinta Mani Foundation. The program was free and helped young people learn hotel work. Sreypov applied and was accepted. She felt very happy, but also nervous about the new life.

    At the foundation, she studied for about ten months. She learned English, computer skills, and how to work in a hotel. She also trained in real hotel departments like front office and housekeeping. At first, it was difficult. She made mistakes and felt unsure. But her teachers were kind and patient. They helped her every day. Slowly, she became more confident and stronger.

    After the training, Sreypov got her first job in a hotel in Phnom Penh. She worked at the front desk. She welcomed guests and answered questions. She worked hard and always tried her best. Her managers saw her effort, and she got promoted. First, she became a supervisor. Later, she became a manager.

    Sreypov did not stop learning. She joined more training and improved her English. She learned how to lead a team and solve problems. Years later, she became the General Manager of a five-star hotel in Phnom Penh.

    Now, Sreypov looks back at her journey with pride. The foundation gave her a chance and a new life. Today, she helps young staff grow, just like she once did.

    _________________________

    Vocabulary:


    1. a gateway – a way to start something new.
    2. a hospitality career – a job in hotels, restaurants, or tourism.
    3. hands-on training – learning by doing.
    4. an experience – something you do or live through.
    5. to be shy – to feel nervous and not talk much.
    6. confidence – feeling sure about yourself.
    7. to apply for something – to ask to join a school, job, or program.
    8. to be accepted – to be chosen to join something.
    9. a computer skill – the ability to use a computer.
    10. to make a mistake – to do something wrong.
    11. to be unsure – to feel not sure.
    12. to be kind – to be nice and helpful.
    13. to be patient – to wait without being angry.
    14. to become confident – to feel sure about yourself.
    15. an effort – trying hard to do something.
    16. to be promoted – to get a higher job or position.
    17. to join training – to go to learn new skills.
    18. to improve one’s English – to make English better.
    19. pride – a happy feeling about what you do.
    20. to grow (people) – to help people get better or stronger.

    ##################

    Matching exercise, word – definition:


    Words:

    1. a gateway
    2. a hospitality career
    3. hands-on training
    4. an experience
    5. to be shy
    6. confidence
    7. to apply for something
    8. to be accepted
    9. a computer skill
    10. to make a mistake
    11. to be unsure
    12. to be kind
    13. to be patient
    14. to become confident
    15. an effort
    16. to be promoted
    17. to join training
    18. to improve one’s English
    19. pride
    20. to grow (people)

    Definitions:

    A. trying hard to do something
    B. a happy feeling about what you do
    C. learning by doing
    D. to help people get better or stronger
    E. a way to start something new
    F. feeling sure about yourself
    G. to get a higher job or position
    H. a job in hotels, restaurants, or tourism
    I. to feel nervous and not talk much
    J. to ask to join a school, job, or program
    K. something you do or live through
    L. the ability to use a computer
    M. to wait without being angry
    N. to feel not sure
    O. to make English better
    P. to be chosen to join something
    Q. to go to learn new skills
    R. to feel sure about yourself
    S. to do something wrong
    T. to be nice and helpful


    ___________________

    Answer Key

    1–E, 2–H, 3–C, 4–K, 5–I, 6–F, 7–J,
    8–P, 9–L, 10–S, 11–N, 12–T, 13–M, 14–R,
    15–A, 16–G, 17–Q, 18–O, 19–B, 20–D


    ##################

    True or false?


    1. To be shy means to feel nervous and not talk much.
    2. To join training means to ignore learning new skills.
    3. Confidence means feeling sure about yourself.
    4. Hands-on training means learning by doing.
    5. To improve one’s English means to make English worse.
    6. To apply for something means to ask to join a school, job, or program.
    7. To be accepted means to be chosen to join something.
    8. Pride means a happy feeling about what you do.
    9. To be patient means to wait without being angry.
    10. A gateway is a way to start something new.
    11. To be kind means to be rude to people.
    12. An effort means trying hard to do something.
    13. To make a mistake means to do something correctly.

    __________________
    Answers:

    • True: 1, 3, 4, 6, 10, 11, 13

    ##################
    True or false:


    1. Sreypov grew up in a rich family.
    2. She wanted a better life but did not know how.
    3. She applied to the Shinta Mani Foundation and was accepted.
    4. The foundation training lasted about ten months.
    5. At the foundation, she learned English and computer skills.
    6. She was confident from the first day at the foundation.
    7. Sreypov trained in real hotel departments during her course.
    8. After training, she worked at a hotel in Phnom Penh.
    9. She immediately became General Manager after her first job.
    10. She worked hard and got promoted step by step.
    11. She forgot her teachers after finishing the foundation.
    12. She became a General Manager of a five-star hotel in Phnom Penh.
    13. The foundation did not help her find a career.
    14. Now she helps young staff grow like her teachers helped her.

    True: 2,3,4,5,7,8,10,12,14
    ##################

    Multiple-choice questions:


    1. Did she grow up in
      (a) a city, or
      (b) a small village?
    2. Was her family
      (a) rich, or
      (b) poor?
    3. Did she want
      (a) a better life, or
      (b) to stay the same?
    4. Which program did she join?
      (a) Shinta Mani Foundation, or
      (b) a cooking school?
    5. Was the foundation training
      (a) about ten months, or
      (b) two years?
    6. What did she learn at the foundation?
      (a) English and computer skills, or
      (b) only sports?
    7. How did she train at the foundation?
      (a) by reading books only, or
      (b) in real hotel departments?
    8. Was she confident from the first day?
      (a) Yes, or
      (b) No?
    9. After training, where did she work?
      (a) in Phnom Penh hotel, or
      (b) in her village?
    10. Did she become General Manager immediately?
      (a) Yes, or
      (b) No?
    11. Did she get promoted step by step?
      (a) Yes, or
      (b) No?
    12. Did she forget her teachers?
      (a) Yes, or
      (b) No?
    13. What is her position now?
      (a) General Manager of a five-star hotel, or
      (b) receptionist?
    14. Does she help young staff grow like her teachers helped her?
      (a) Yes, or
      (b) No?


    __________________

    Correct answers:

    1. Did she grow up in
      (a) a city, or
      (b) a small village? ✅ b
    2. Was her family
      (a) rich, or
      (b) poor? ✅ b
    3. Did she want
      (a) a better life, or
      (b) to stay the same? ✅ a
    4. Which program did she join?
      (a) Shinta Mani Foundation, or
      (b) a cooking school? ✅ a
    5. Was the foundation training
      (a) about ten months, or
      (b) two years? ✅ a
    6. What did she learn at the foundation?
      (a) English and computer skills, or
      (b) only sports? ✅ a
    7. How did she train at the foundation?
      (a) by reading books only, or
      (b) in real hotel departments? ✅ b
    8. Was she confident from the first day?
      (a) Yes, or
      (b) No? ✅ b
    9. After training, where did she work?
      (a) in Phnom Penh hotel, or
      (b) in her village? ✅ a
    10. Did she become General Manager immediately?
      (a) Yes, or
      (b) No? ✅ b
    11. Did she get promoted step by step?
      (a) Yes, or
      (b) No? ✅ a
    12. Did she forget her teachers?
      (a) Yes, or
      (b) No? ✅ b
    13. What is her position now?
      (a) General Manager of a five-star hotel, or
      (b) receptionist? ✅ a
    14. Does she help young staff grow like her teachers helped her?
      (a) Yes, or
      (b) No? ✅ a

    ##################

    Verbs, regular, irregular verbs, in text


    InfinitivePast Simple
    bewas / were
    growgrew
    wantwanted
    knowknew
    startstarted
    havehad
    hearheard
    helphelped
    learnlearned
    applyapplied
    feelfelt
    studystudied
    workworked
    traintrained
    makemade
    becomebecame
    getgot
    welcomewelcomed
    answeranswered
    trytried
    seesaw
    promotepromoted
    joinjoined
    improveimproved
    leadled
    solvesolved
    look backlooked back
    givegave

    ##################

    Basics in past simple:

    Personal PronounVerb (Past)Object
    Iateapples
    Youateapples
    Heateapples
    Sheateapples
    Itateapples
    Weateapples
    You (plural)ateapples
    Theyateapples
    Iplayedfootball
    Youplayedfootball
    Heplayedfootball
    Sheplayedfootball
    Itplayedfootball
    Weplayedfootball
    You (plural)playedfootball
    Theyplayedfootball
    Personal PronounVerb (Past Negative)Object
    Idid not eatapples
    Youdid not eatapples
    Hedid not eatapples
    Shedid not eatapples
    Itdid not eatapples
    Wedid not eatapples
    You (plural)did not eatapples
    Theydid not eatapples
    Idid not playfootball
    Youdid not playfootball
    Hedid not playfootball
    Shedid not playfootball
    Itdid not playfootball
    Wedid not playfootball
    You (plural)did not playfootball
    Theydid not playfootball
    Did + PronounVerbObject
    Did Ieatapples?
    Did youeatapples?
    Did heeatapples?
    Did sheeatapples?
    Did iteatapples?
    Did weeatapples?
    Did youeatapples?
    Did theyeatapples?
    Did Iplayfootball?
    Did youplayfootball?
    Did heplayfootball?
    Did sheplayfootball?
    Did itplayfootball?
    Did weplayfootball?
    Did youplayfootball?
    Did theyplayfootball?
    Didn’t + PronounVerbObject
    Didn’t Ieatapples?
    Didn’t youeatapples?
    Didn’t heeatapples?
    Didn’t sheeatapples?
    Didn’t iteatapples?
    Didn’t weeatapples?
    Didn’t youeatapples?
    Didn’t theyeatapples?
    Didn’t Iplayfootball?
    Didn’t youplayfootball?
    Didn’t heplayfootball?
    Didn’t sheplayfootball?
    Didn’t itplayfootball?
    Didn’t weplayfootball?
    Didn’t youplayfootball?
    Didn’t theyplayfootball?

    ##################

    Past simple forms of ‚to be‘:

    PersonPast
    Iwas
    Youwere
    He/She/Itwas
    Wewere
    You (pl)were
    Theywere
    PersonQuestion
    IWas I …?
    YouWere you …?
    He/She/ItWas he/she/it …?
    WeWere we …?
    You (pl)Were you …?
    TheyWere they …?
    PersonNegative
    II was not (I wasn’t)
    YouYou were not (You weren’t)
    He/She/ItHe/She/It was not (He/She/It wasn’t)
    WeWe were not (We weren’t)
    You (pl)You were not (You weren’t)
    TheyThey were not (They weren’t)
    PersonNegative Question
    IWasn’t I …?
    YouWeren’t you …?
    He/She/ItWasn’t he/she/it …?
    WeWeren’t we …?
    You (pl)Weren’t you …?
    TheyWeren’t they …?

    ##################

    Answer in full sentences:


    1. Where did Sreypov grow up?
    2. What kind of family did she have?
    3. What did she want for her future?
    4. Which program did she join to learn hotel skills?
    5. How did the program provide training, free or paid?
    6. How long did the foundation training last?
    7. What subjects did she study at the foundation?
    8. In which hotel departments did she train?
    9. How did she feel at the beginning of the training?
    10. Where did she get her first hotel job?
    11. How long after her first job did she become General Manager?
    12. How did she get promoted in her career?
    13. What job did she hold after her promotion?
    14. How did she help young staff after her promotion?

    _______________________

    Answers:


    1. Sreypov grew up in a small village.
    2. She had a poor family.
    3. She wanted a better life.
    4. She joined the Shinta Mani Foundation to learn hotel skills.
    5. The program provided free training.
    6. The foundation training lasted about ten months.
    7. She studied English and computer skills at the foundation.
    8. She trained in real hotel departments.
    9. She felt unsure and nervous at the beginning of the training.
    10. She got her first hotel job in Phnom Penh.
    11. She became General Manager several years after her first job.
    12. She got promoted step by step through hard work.
    13. She held the position of General Manager after her promotion.
    14. She helped young staff grow like her teachers helped her.

    #################

    Correct the statements, as shown in 1.:


    1. Sreypov grew up in a big city.

      YOU WRITE:
      No, she didn’t. She grew up in a small village.

    2. She came from a rich family.
    3. She wanted to stay in her village and not change her life.
    4. She joined a cooking school instead of the Shinta Mani Foundation.
    5. The foundation training was paid.
    6. The training program lasted two years.
    7. She only studied sports at the foundation.
    8. She trained only by reading books, not in hotel departments.
    9. She was confident from the first day at the foundation.
    10. She got her first hotel job in her village.
    11. She became General Manager immediately after her first job.
    12. She forgot her teachers after finishing the foundation.

    _______________________

    Correct version:


    1. Did Sreypov grow up in a big city? – No, she didn’t. She grew up in a small village.
    2. Did she come from a rich family? – No, she didn’t. She came from a poor family.
    3. Did she want to stay in her village? – No, she didn’t. She wanted a better life.
    4. Did she join a cooking school? – No, she didn’t. She joined the Shinta Mani Foundation.
    5. Was the foundation training paid? – No, it wasn’t. It provided free training.
    6. Did the training program last two years? – No, it didn’t. It lasted about ten months.
    7. Did she only study sports at the foundation? – No, she didn’t. She studied English and computer skills.
    8. Did she train only by reading books? – No, she didn’t. She trained in real hotel departments.
    9. Was she confident from the first day? – No, she wasn’t. She felt unsure and nervous at the beginning.
    10. Did she get her first hotel job in her village? – No, she didn’t. She got it in Phnom Penh.
    11. Did she become General Manager immediately after her first job? – No, she didn’t. She became GM several years later.
    12. Did she forget her teachers after finishing the foundation? – No, she didn’t. She remembered them and respected them.

    #################
    Correct again as shown in 1.:


    1. Did she grow up in a big city?

      YOU WRITE:
      No, she didn’t. She grew up in a small village.

    2. Did she come from a rich family?
    3. Did she join a cooking school?
    4. Did the foundation training last two years?
    5. Did she study only sports at the foundation?
    6. Did she train only by reading books?
    7. Did she become confident from the first day?
    8. Did she get her first hotel job in her village?
    9. Did she become General Manager immediately after her first job?
    10. Did she forget her teachers after finishing the foundation?
    11. Did she work only in her village after training?
    12. Did she fail the foundation program?
    13. Did she never learn English at the foundation?
    14. Did she refuse to help young staff after her promotion?

    ________________________

    Correct answers:


    1. Did she grow up in a big city?
      No, she didn’t. She grew up in a small village.
    2. Did she come from a rich family?
      No, she didn’t. She came from a poor family.
    3. Did she join a cooking school?
      No, she didn’t. She joined the Shinta Mani Foundation.
    4. Did the foundation training last two years?
      No, it didn’t. It lasted about ten months.
    5. Did she study only sports at the foundation?
      No, she didn’t. She studied English and computer skills.
    6. Did she train only by reading books?
      No, she didn’t. She trained in real hotel departments.
    7. Did she become confident from the first day?
      No, she didn’t. She felt unsure and nervous at the beginning.
    8. Did she get her first hotel job in her village?
      No, she didn’t. She got her first hotel job in Phnom Penh.
    9. Did she become General Manager immediately after her first job?
      No, she didn’t. She became General Manager several years later.
    10. Did she forget her teachers after finishing the foundation?
      No, she didn’t. She remembered and respected her teachers.
    11. Did she work only in her village after training?
      No, she didn’t. She worked in Phnom Penh.
    12. Did she fail the foundation program?
      No, she didn’t. She completed the training successfully.
    13. Did she never learn English at the foundation?
      No, she didn’t. She learned English at the foundation.
    14. Did she refuse to help young staff after her promotion?
      No, she didn’t. She helped young staff grow like her teachers helped her.

    #################

    Fill in, words below:

    accepted – grew up – staff – departments –
    unsure – training – poor – heard –
    confident – step by step –
    skills – studied


    1. Sreypov __________ in a small village in Cambodia.
    2. Her family was __________, and life was not easy.
    3. She wanted a better life but felt shy and __________.
    4. One day, she __________ about the Shinta Mani Foundation.
    5. The program was free and taught young people hotel __________.
    6. She applied and was __________ into the program.
    7. During ten months of training, she __________ English, computer skills, and hotel work.
    8. She trained in real hotel __________ and made some mistakes.
    9. Her teachers were kind and helped her become __________.
    10. After __________, she got her first hotel job in Phnom Penh.
    11. She worked hard and was promoted __________ until she became General Manager.
    12. Today, she helps young __________ grow like her teachers helped her.

    ________________________

    Correct version:


    1. Sreypov grew up in a small village in Cambodia.
    2. Her family was poor, and life was not easy.
    3. She wanted a better life but felt shy and unsure.
    4. One day, she heard about the Shinta Mani Foundation.
    5. The program was free and taught young people hotel skills.
    6. She applied and was accepted into the program.
    7. During ten months of training, she studied English, computer skills, and hotel work.
    8. She trained in real hotel departments and made some mistakes.
    9. Her teachers were kind and helped her become confident.
    10. After training, she got her first hotel job in Phnom Penh.
    11. She worked hard and was promoted step by step until she became General Manager.
    12. Today, she helps young staff grow like her teachers helped her.

    #################

    Complete the dialogue – match question and answer:


    Questions

    1. Who helped you join the foundation?
    2. What made you leave your village?
    3. Where did you start your first hotel job?
    4. When did you feel more confident at work?
    5. Why did you join the foundation?
    6. Which skills helped you most during training?
    7. How did you stop feeling nervous at first?
    8. Who supported you after your first promotion?
    9. What challenge helped you grow?
    10. Where did you practice solving problems?
    11. When did you decide to become General Manager?
    12. How do you help young staff now?

    Answers (Randomized)

    a. I began working in a hotel in Phnom Penh.
    b. I practiced daily and listened to my teachers.
    c. I decided after working in several positions in the hotel.
    d. Working in different hotel departments helped me grow.
    e. I teach them and help them grow like my teachers helped me.
    f. My teachers guided me and supported me during training.
    g. My managers encouraged me and gave more responsibility.
    h. I became confident after training at the foundation.
    i. A better future encouraged me to go to Phnom Penh.
    j. English and computer skills helped me succeed.
    k. I wanted to learn hotel work and improve my skills.
    l. A better future encouraged me to go to Phnom Penh.


    _______________________

    Answers:

    1 f, 2 i, 3 a, 4 h, 5 k, 6 j,
    7 b, 8 g, 9 d, 10 l, 11 c, 12 e


    _______________________

    Correct version:

    1. Who helped you join the foundation?
    • My teachers guided me and supported me during training.
    1. What made you leave your village?
    • A better future encouraged me to go to Phnom Penh.
    1. Where did you start your first hotel job?
    • I began working in a hotel in Phnom Penh.
    1. When did you feel more confident at work?
    • I became confident after training at the foundation.
    1. Why did you join the foundation?
    • I wanted to learn hotel work and improve my skills.
    1. Which skills helped you most during training?
    • English and computer skills helped me succeed.
    1. How did you stop feeling nervous at first?
    • I practiced daily and listened to my teachers.
    1. Who supported you after your first promotion?
    • My managers encouraged me and gave more responsibility.
    1. What challenge helped you grow?
    • Working in different hotel departments helped me grow.
    1. Where did you practice solving problems?
    • I solved problems while working in hotel departments.
    1. When did you decide to become General Manager?
    • I decided after working in several positions in the hotel.
    1. How do you help young staff now?
    • I teach them and give them chances to improve their skills.

    #################


    🎓 1. What their training program is

    The Shinta Mani Foundation runs a hospitality training school in Siem Reap (Cambodia), focused on hotel/tourism careers.

    What you learn

    • Hotel operations (front office, F&B, housekeeping, spa, kitchen, etc.)
    • English (very important for tourism)
    • Computer skills
    • Life skills (communication, finance, career planning)
    • Internship inside real hotels (Shinta Mani hotels) (Shinta Mani Foundation)

    👉 So it’s both theory + real hotel work experience, which is a big advantage.


    ⏳ 2. Duration of training

    • About 10 months total (Shinta Mani Foundation)
    • Includes:
      • Classroom learning
      • Practical internship in hotel departments

    👉 It’s quite intensive but short enough to enter the job market quickly.


    💰 3. Cost & benefits

    • Free education (no tuition)
    • Free:
      • Meals
      • Uniforms
      • Materials
    • Sometimes:

    👉 This is rare—most hospitality schools cost money.


    📝 4. How to join (important reality)

    This is where many people misunderstand:

    ❗ Key requirement

    • The program is mainly for underprivileged Cambodian youth
    • Students are selected, not open global admission (Shinta Mani Foundation)

    Typical process

    1. Application (local candidates)
    2. Screening (background + motivation)
    3. Interview/selection
    4. Intake (small group each year)

    👉 If you are not Cambodian or not from their target group, you usually cannot directly enroll.


    🌍 5. Can international students join?

    • Direct enrollment: ❌ Very unlikely
    • Possible alternatives:
      • Volunteer with the foundation
      • Intern (if partnerships exist)
      • Work in Shinta Mani Hotels later

    👉 It’s more of a social-impact training program, not a global hospitality school like Swiss or EU institutions.


    💼 6. Career outcomes (very strong)

    This is the biggest strength:

    • Near 100% employment rate after graduation (Shinta Mani Foundation)
    • Graduates work in:
    • Some progress to:
      • Management roles
      • Entrepreneurship

    👉 This is exceptionally strong for tourism training.


    📊 7. Is it good for a tourism career?

    ✅ Yes — especially because:

    • Real hotel experience (not just classroom)
    • Strong employer network
    • English + practical skills
    • Direct hiring pipeline

    ⚠️ But:

    • Only accessible to a specific group (mainly Cambodian youth)

    🧭 8. What YOU should do (practical advice)

    If your goal is tourism career:

    Option A — If you are eligible (Cambodia/local)

    • Apply directly via their website/contact
    • Prepare:
      • Motivation
      • Basic English
      • Willingness to work in hospitality

    Option B — If you are international (e.g. Europe)

    Better alternatives:

    • Hospitality schools (Austria, Switzerland, etc.)
    • Hotel internships (Erasmus / global chains)
    • Entry-level hotel jobs → grow experience

    ✔️ Bottom line

    • Training length: ~10 months
    • Cost: Free (with support)
    • Entry: Selective, mainly local Cambodian students
    • Career outcome: Excellent (very high employment rate)

    👉 It’s one of the best social-impact hospitality programs, but not an open international school.


    #################

  • 💡🔹💡Mastering the art of guest satisfaction – front desk perfection (B1/B2)💡🔹💡

    • Stay calm, stay polished, and always stay in control.”


    🔹 1. General Complaint Responses

    1. “Thank you for bringing this to my attention.”
    2. “I’m very sorry to hear about your experience.”
    3. “I completely understand your concern.”
    4. “Please accept my sincere apologies.”
    5. “I truly appreciate you letting us know.”
    6. “I understand how disappointing that must be.”
    7. “Allow me to take care of this for you.”
    8. “Let me resolve this for you right away.”
    9. “Thank you for your patience while we address this.”
    10. “I regret that this has affected your stay.”
    11. “I’m sorry we did not meet your expectations.”
    12. “Let me ensure this is handled promptly.”

    🔹 2. When the Hotel Made a Mistake

    1. “I sincerely apologize for this oversight.”
    2. “This is certainly not the level of service we strive for.”
    3. “I completely understand your frustration, and I’m very sorry.”
    4. “Let me correct this immediately.”
    5. “I take full responsibility for ensuring this is resolved.”
    6. “Please accept our apologies for the inconvenience caused.”
    7. “We truly regret this situation.”
    8. “I will personally make sure this is taken care of.”
    9. “This should not have happened, and I sincerely apologize.”
    10. “We deeply regret the inconvenience caused.”
    11. “Allow me to resolve this without delay.”
    12. “I appreciate your understanding as we correct this.”

    🔹 3. When You Cannot Fulfill a Request

    1. “I truly understand your request; however, this is not something we’re able to arrange.”
    2. “While I’m unable to provide that, I’d be happy to suggest an alternative.”
    3. “Unfortunately, that option is not available at the moment.”
    4. “I do apologize, but that is outside what we can offer.”
    5. “Let me see what I can do as an alternative for you.”
    6. “Although we cannot accommodate that request, I would love to assist in another way.”
    7. “I regret that we’re unable to fulfill that specific request.”
    8. “May I recommend an alternative that might suit your needs?”
    9. “At the moment, we’re unable to provide that service.”
    10. “I’m afraid that option isn’t available, but let me assist you further.”
    11. “While that isn’t possible, I’d be happy to explore other options for you.”
    12. “Let me find the best possible alternative for you.”

    🔹 4. When the Guest Is Angry

    1. “I completely understand your frustration.”
    2. “You’re absolutely right to feel this way.”
    3. “I’m very sorry this has caused you inconvenience.”
    4. “Please allow me to make this right.”
    5. “I truly appreciate your patience in this situation.”
    6. “I’m here to assist you and resolve this as quickly as possible.”
    7. “Let’s work together to find a solution.”
    8. “I understand how important this is for you.”
    9. “I hear your concerns, and I take them very seriously.”
    10. “Please allow me a moment to address this for you.”
    11. “Your experience is very important to us.”
    12. “I will do everything I can to resolve this for you.”

    🔹 5. When There Is a Delay

    1. “Thank you very much for your patience.”
    2. “I sincerely apologize for the wait.”
    3. “We are currently finalizing everything for you.”
    4. “It will be ready shortly—thank you for your understanding.”
    5. “I appreciate your patience while we take care of this.”
    6. “We are working on this as quickly as possible.”
    7. “Thank you for bearing with us.”
    8. “I’ll update you as soon as it’s ready.”
    9. “We appreciate your understanding during this time.”
    10. “I apologize for any inconvenience caused by the delay.”
    11. “We are doing our utmost to complete this promptly.”
    12. “Thank you for your continued patience.”

    🔹 6. When Escalating to a Manager

    1. “I’d like to involve my manager to better assist you.”
    2. “Allow me to connect you with my manager.”
    3. “One moment please, I will arrange further assistance.”
    4. “I want to ensure this is handled perfectly, so I’ll involve my manager.”
    5. “My manager will be able to assist you further.”
    6. “Let me bring my manager to assist you right away.”
    7. “I appreciate your patience while I arrange this.”
    8. “I’ll ensure you receive the best possible assistance.”
    9. “To resolve this efficiently, I will involve my manager.”
    10. “Please allow me to escalate this for you.”
    11. “I’ll have my manager assist you immediately.”
    12. “Thank you for your patience while I arrange additional support.”

    🔹 7. Following Up with Guests

    1. “I just wanted to check that everything is now satisfactory.”
    2. “Is everything to your satisfaction now?”
    3. “May I confirm that the issue has been resolved?”
    4. “Is there anything further I can assist you with?”
    5. “I hope everything is now to your liking.”
    6. “Please let me know if there’s anything else you may need.”
    7. “We truly appreciate your feedback.”
    8. “It’s our pleasure to ensure your comfort.”
    9. “I trust everything is now in order.”
    10. “I’m pleased to follow up and ensure everything is resolved.”
    11. “Please don’t hesitate to reach out if anything else arises.”
    12. “Your satisfaction is very important to us.”

    🔹 8. Luxury / 5-Star Polishing Phrases

    1. “It would be my pleasure to assist you.”
    2. “Allow me to personally take care of this.”
    3. “Your comfort is our highest priority.”
    4. “We truly value your experience with us.”
    5. “Please allow me a moment to arrange that for you.”
    6. “I would be delighted to assist.”
    7. “We are committed to making your stay exceptional.”
    8. “Thank you for choosing to stay with us.”
    9. “It’s our privilege to serve you.”
    10. “We aim to exceed your expectations.”
    11. “Your satisfaction is of utmost importance to us.”
    12. “Please let me know how I may further assist you.”

    💡 Pro Tip (what separates good vs. luxury staff)

    Instead of repeating the same sentence, rotate between:

    • apology
    • empathy
    • action

      Example:

    “I’m very sorry for this inconvenience. I completely understand your frustration—please allow me to resolve this immediately.”

    #################

    Examples


    Guest: “The air conditioner in my room is not working. It’s too hot.”

    Staff: “Thank you for telling me. I’m very sorry this is happening.” (apology)

    Staff: “I understand it must be uncomfortable for you.” (empathy)

    Staff: “I will ask maintenance to fix it right away. Or, if you want, we can move you to another room with a working AC.” (action)

    Guest: “I want to stay in the same room, but please fix it quickly.”

    Staff: “Of course. I will make sure maintenance comes to your room immediately. Thank you for waiting.” (empathy + action)

    Guest: “Thank you, I hope it works soon.”

    Staff: “You’re welcome. Your comfort is very important to us. I will check with you after it is fixed.” (luxury / follow-up)

    ##################


    Guest: “There is no hot water in my shower. I can’t take a proper shower.”

    Staff: “Thank you for telling me. I’m very sorry this is happening.” (apology)

    Staff: “I understand it must be frustrating, especially after a long day.” (empathy)

    Staff: “I will ask maintenance to fix it right away. Or, if you like, we can move you to another room with hot water.” (action)

    Guest: “I want to stay in the same room, but please fix it quickly.”

    Staff: “Of course. I will make sure maintenance comes to your room immediately. Thank you for your patience.” (empathy + action)

    Guest: “Thank you, I hope it works soon.”

    Staff: “You’re welcome. Your comfort is very important to us. I will check with you after it is fixed.” (luxury / follow-up)


    #################


    Guest: “The service at the pool today was very bad. I had to wait a long time for drinks.”

    Staff: “Thank you for telling me. I’m very sorry about the wait.” (apology)

    Staff: “I understand it must be annoying and spoiled your time at the pool.” (empathy)

    Staff: “I will speak to our pool team to make sure this does not happen again. Can I bring you a drink right now?” (action)

    Guest: “Yes, please. I just wanted better service.”

    Staff: “Of course. I will make sure you are served quickly. Thank you for your patience.” (empathy + action)

    Guest: “Thank you. I hope it gets better.”

    Staff: “You’re welcome. Your enjoyment is very important to us. I will check back with you to make sure everything is okay.” (luxury / follow-up)


    #################


    Guest: “The food is cold, and we waited a long time. The service is very bad.”

    Staff: “Thank you for telling me. I’m very sorry for the poor service and the cold food.” (apology)

    Staff: “I understand it must be frustrating. You expected a good meal and fast service.” (empathy)

    Staff: “I will speak to the kitchen and make sure your food is hot and ready quickly. Can I bring you new plates right away?” (action)

    Guest: “Yes, please. This is very disappointing.”

    Staff: “I completely understand. I will make sure everything is corrected immediately. Thank you for your patience.” (empathy + action)

    Guest: “Thank you. I hope it improves.”

    Staff: “You’re welcome. Your satisfaction is very important to us. I will check back to make sure your meal is perfect.” (luxury / follow-up)


  • 🥳🥳A new home for Savun and her children (A2, past simple)🥳🥳

    • how kindness from an NGO changed their life

    SOUND FILES and more =>read first

    Story based on Shinta Mani Foundation’s Facebook account

    Savun is a mother of three children.
    Some time ago she lived in a very difficult situation. Her husband left the family, and he was the only person who worked. After that, Savun did not have enough money for food, clothes, or daily life. She felt worried every day about her children. The family stayed in a small shelter for some time. Life there was very hard, and they did not feel safe or comfortable.

    Savun tried to stay strong for her children, but it was not easy. The children felt sad and sometimes afraid. They did not have a good place to sleep or play. Every day was a struggle for the whole family, and they hoped for a better life.

    One day, something good happened. Savun met kind people from the Shinta Mani Foundation. They listened to her story and understood her problems. They wanted to help her family. They worked with a generous donor named Kelli, who decided to give Savun a new house. Other people also helped and gave support for this project.

    When the house was ready, Savun and her children moved in. They felt very happy and thankful. The next morning was very special for them. They woke up in a safe and clean home for the first time. The children felt calm and slept well. Savun felt relieved and less worried about the future.

    This story shows how kindness helps people in need. The foundation and the donors make a big difference in their lives. Savun and her children feel hope again and start a better life together.

    ________________________

    Vocabulary:

    • clothes – things you wear, like shirts, pants, and shoes
    • to feel worried – to feel nervous or afraid about something
    • to stay in a shelter – to live in a safe place for a short time when you have no home
    • to feel safe – to feel no danger
    • to be comfortable – to feel relaxed and not in pain
    • to stay strong – to keep being brave even when it is hard
    • a struggle – a difficult problem or situation
    • to hope for a better life – to want life to be happier and easier
    • kind people – people who help and care about others
    • a generous donor – a person who gives money or help to others
    • to decide – to choose something
    • to give support – to help someone
    • to move in – to go into a new home to live there
    • to feel thankful – to feel happy and say thank you for something
    • to wake up – to stop sleeping
    • to feel calm – to feel relaxed and not nervous
    • to feel relieved – to feel happy because a problem is gone
    • to be less worried – to feel a little better and not scared anymore
    • kindness – the act of helping and caring for people
    • a foundation – a group or organization that helps people

    #################

    Basics – past simple


    Past Simple –

    • Regular Verbs:
    • Most verbs: add -ed
      play → played
    • Verbs ending in -e: add -d
      live → lived
    • Verbs ending in consonant + y: change y to i and add -ed
      study → studied
    • Short verbs ending in vowel + consonant: double the final consonant and add -ed
      stop → stopped
    • List of irregular verbs => LINK

    Use:
    The past simple is used to talk about finished actions in the past.

    Personal PronounVerb (Past)Object
    Iateapples
    Youateapples
    Heateapples
    Sheateapples
    Itateapples
    Weateapples
    You (plural)ateapples
    Theyateapples
    Iplayedfootball
    Youplayedfootball
    Heplayedfootball
    Sheplayedfootball
    Itplayedfootball
    Weplayedfootball
    You (plural)playedfootball
    Theyplayedfootball
    Personal PronounVerb (Past Negative)Object
    Idid not eatapples
    Youdid not eatapples
    Hedid not eatapples
    Shedid not eatapples
    Itdid not eatapples
    Wedid not eatapples
    You (plural)did not eatapples
    Theydid not eatapples
    Idid not playfootball
    Youdid not playfootball
    Hedid not playfootball
    Shedid not playfootball
    Itdid not playfootball
    Wedid not playfootball
    You (plural)did not playfootball
    Theydid not playfootball
    Did + PronounVerbObject
    Did Ieatapples?
    Did youeatapples?
    Did heeatapples?
    Did sheeatapples?
    Did iteatapples?
    Did weeatapples?
    Did youeatapples?
    Did theyeatapples?
    Did Iplayfootball?
    Did youplayfootball?
    Did heplayfootball?
    Did sheplayfootball?
    Did itplayfootball?
    Did weplayfootball?
    Did youplayfootball?
    Did theyplayfootball?
    Didn’t + PronounVerbObject
    Didn’t Ieatapples?
    Didn’t youeatapples?
    Didn’t heeatapples?
    Didn’t sheeatapples?
    Didn’t iteatapples?
    Didn’t weeatapples?
    Didn’t youeatapples?
    Didn’t theyeatapples?
    Didn’t Iplayfootball?
    Didn’t youplayfootball?
    Didn’t heplayfootball?
    Didn’t sheplayfootball?
    Didn’t itplayfootball?
    Didn’t weplayfootball?
    Didn’t youplayfootball?
    Didn’t theyplayfootball?

    ##################

    Past simple forms of ‚to be‘:

    PersonPast
    Iwas
    Youwere
    He/She/Itwas
    Wewere
    You (pl)were
    Theywere
    PersonQuestion
    IWas I …?
    YouWere you …?
    He/She/ItWas he/she/it …?
    WeWere we …?
    You (pl)Were you …?
    TheyWere they …?
    PersonNegative
    II was not (I wasn’t)
    YouYou were not (You weren’t)
    He/She/ItHe/She/It was not (He/She/It wasn’t)
    WeWe were not (We weren’t)
    You (pl)You were not (You weren’t)
    TheyThey were not (They weren’t)
    PersonNegative Question
    IWasn’t I …?
    YouWeren’t you …?
    He/She/ItWasn’t he/she/it …?
    WeWeren’t we …?
    You (pl)Weren’t you …?
    TheyWeren’t they …?

    ##################

    Verbs in text, regular and irregular ones:

    Infinitive (with to)Past
    to livelived
    to leaveleft
    to workworked
    to havehad
    to feelfelt
    to staystayed
    to trytried
    to bewas / were
    to dodid
    to wantwanted
    to helphelped
    to meetmet
    to listenlistened
    to understandunderstood
    to decidedecided
    to givegave
    to move inmoved in
    to wake upwoke up
    to sleepslept
    to showshowed
    to makemade
    to startstarted

    ###################

    AI generated =>


    ###################

    Match the words to their correct definitions

    Words:

    1. clothes
    2. to feel worried
    3. to stay in a shelter
    4. to feel safe
    5. to be comfortable
    6. to stay strong
    7. a struggle
    8. to hope for a better life
    9. kind people
    10. a generous donor
    11. to decide
    12. to give support
    13. to move in
    14. to feel thankful
    15. to wake up
    16. to feel calm
    17. to feel relieved
    18. to be less worried
    19. kindness
    20. a foundation

    Definitions:

    A. The act of helping and caring for people
    B. To go into a new home to live there
    C. Things you wear, like shirts, pants, and shoes
    D. To feel happy because a problem is gone
    E. To feel a little better and not scared [feeling afraid or frightened] anymore
    F. To feel relaxed and not nervous
    G. People who help and care about others
    H. To want life to be happier and easier
    I. To choose something
    J. To feel nervous or afraid about something
    K. A group or organization that helps people
    L. A person who gives money or help to others
    M. To help someone
    N. To stop sleeping
    O. To live in a safe place for a short time when you have no home
    P. To keep being brave [not afraid; able to face danger or problems] even when it is hard
    Q. A difficult problem or situation
    R. The act of helping and caring for people
    S. To feel happy and say thank you for something
    T. To feel relaxed [feeling calm and comfortable, not worried] and not in pain


    Answers:

    1-C, 2-J, 3-O, 4-F, 5-T, 6-P, 7-Q,
    8-H, 9-G, 10-L, 11-I, 12-M, 13-B,
    14-S, 15-N, 16-F, 17-D, 18-E, 19-A, 20-K


    ####################


    True or false:

    1. Savun felt relieved after moving into a safe home.
    2. Clothes are things you eat every day.
    3. Savun wanted to stay strong for her children.
    4. A generous donor is a person who gives help or money to others.
    5. To wake up means to go back to sleep.
    6. Kindness means helping and caring for people.
    7. To feel worried means to feel nervous or afraid.
    8. A struggle is an easy and fun activity.
    9. To move in means to go into a new home to live there.
    10. To feel calm means to feel tense and nervous.
    11. To decide means to ignore a problem.
    12. A foundation is a kind of building only.
    13. To give support means to ignore [not look at or listen to] someone’s problems.
    14. To hope for a better life means to want life to be happier and easier.

    ______________________

    True: 1, 3, 4, 6, 7, 9, 14
    ################


    Multiple Choice Questions

    1. Did her husband (a) die, or (b) leave her?
    2. How many children does Savun have? (a) three, (b) two
    3. Where did the family stay for some time? (a) a hotel, (b) a shelter
    4. Who helped Savun’s family? (a) Shinta Mani Foundation, (b) a school teacher
    5. Did Savun feel (a) worried, or (b) happy before help came?
    6. Who decided to give Savun a new house? (a) Kelli, (b) her neighbor
    7. When the house was ready, did the family (a) move in, or (b) move out?
    8. How did the children feel after moving in? (a) calm, or (b) sad
    9. How did Savun feel about the future after getting the house? (a) worried, or (b) relieved
    10. Did Savun try to (a) stay strong, or (b) run away from problems?
    11. Did the family have enough (a) food, or (b) money before help?
    12. Was life in the shelter (a) easy, or (b) hard?
    13. Did the foundation and donors give (a) support, or (b) ignore them?
    14. The story shows how (a) kindness, or (b) selfishness helps people in need?

    ______________________________

    Correct answers:
    1-b, 2-a, 3-b, 4-a, 5-a, 6-a,
    7-a, 8-a, 9-b, 10-a, 11-b,
    12-b, 13-a, 14-a

    ######################

    Fill in, past simple:


    1. Savun ___ (feel) worried every day.
    2. The donors ___ (give) a new house.
    3. The children ___ (sleep) well in the new home.
    4. Savun ___ (meet) people from the foundation.
    5. Her husband ___ (leave) the family.
    6. The family ___ (stay) in a small shelter.
    7. Savun ___ (try) to stay strong for her children.
    8. Life ___ (be) very hard in the shelter.
    9. The children ___ (feel) sad and sometimes afraid.
    10. The foundation ___ (listen) to Savun’s story.
    11. Kelli ___ (decide) to help Savun.
    12. Other people ___ (give) support for the project.
    13. Savun and her children ___ (move in) to the new house.
    14. The children ___ (wake up) calm and happy the next morning.
    15. Savun ___ (hope) for a better life for her family.
    16. Savun ___ (feel) relieved after moving into the new house.
    17. Life ___ (start) to feel better for the whole family.
    18. The foundation ___ (understand) Savun’s problems.
    19. Savun ___ (show) her children how to be brave.
    20. The children ___ (feel) safe in their new home.

    _________________-

    Correct version:


    1. Savun felt worried every day.
    2. The donors gave a new house.
    3. The children slept well in the new home.
    4. Savun met people from the foundation.
    5. Her husband left the family.
    6. The family stayed in a small shelter.
    7. Savun tried to stay strong for her children.
    8. Life was very hard in the shelter.
    9. The children felt sad and sometimes afraid.
    10. The foundation listened to Savun’s story.
    11. Kelli decided to help Savun.
    12. Other people gave support for the project.
    13. Savun and her children moved in to the new house.
    14. The children woke up calm and happy the next morning.
    15. Savun hoped for a better life for her family.
    16. Savun felt relieved after moving into the new house.
    17. Life started to feel better for the whole family.
    18. The foundation understood Savun’s problems.
    19. Savun showed her children how to be brave.
    20. The children felt safe in their new home.

    ###################

    Form Questions


    1. Savun felt worried every day.

      YOU WRITE:
      Did she feel worried every day?

    2. The family stayed in a small shelter.
    3. Her husband left the family.
    4. The children slept well in the new home.
    5. Savun tried to stay strong for her children.
    6. The donors gave a new house.
    7. The foundation listened to Savun’s story.
    8. Savun met people from the foundation.
    9. Life started to feel better for the whole family.
    10. Savun woke up happy the next morning.

    _______________________

    Correct version:


    1. Did Savun feel worried every day?
    2. Did the family stay in a small shelter?
    3. Did her husband leave the family?
    4. Did the children sleep well in the new home?
    5. Did Savun try to stay strong for her children?
    6. Did the donors give a new house?
    7. Did the foundation listen to Savun’s story?
    8. Did Savun meet people from the foundation?
    9. Did life start to feel better for the whole family?
    10. Did Savun wake up happy the next morning?

    ################

    Short answers, if statement is false, negate first, then write down the correct sentence:

    1. Savun lived with three children.

      YOU WRITE:
      Yes, she did.

    2. Her husband stayed with the family.

      YOU WRITE:
      No, he didn’t.
      Her husband left the family.

    3. The family lived in a big hotel before help came.
    4. The children felt calm after moving into the new house.
    5. Savun met kind people from the Shinta Mani Foundation.
    6. The donors ignored Savun’s family.
    7. Life in the shelter was very hard.
    8. Kelli decided to give Savun a new car.
    9. Savun tried to stay strong for her children.
    10. The family had enough money for food before help came.
    11. The children slept well in the new home.
    12. The foundation and donors gave support to Savun’s family.
    13. Savun and her children stayed in the shelter forever.
    14. The story shows how kindness helps people in need.

    ______________________

    Correct version, true statements: 1, 4, 5, 7, 9, 11, 14

    ______________________

    Correct version:


    1. Yes, she did.
    2. No, she didn’t. Her husband left the family.
    3. No, they didn’t. The family stayed in a small shelter before help came.
    4. Yes, they did.
    5. Yes, she did.
    6. No, they didn’t. The donors helped Savun’s family.
    7. Yes, it was.
    8. No, she didn’t. Kelli decided to give Savun a new house.
    9. Yes, she did.
    10. No, they didn’t. The family didn’t have enough money for food before help came.
    11. Yes, they did.
    12. Yes, they did.
    13. No, they didn’t. Savun and her children moved into the new house.
    14. Yes, it did.

    #################

    Form questions to which the word/s given is/are the answer:

    1. Savun had three children.
      a) Savun:__________?
      b) three childern:__________?
      c) three:__________?
    2. Her husband left the family before they got help.
      a) Her husband:__________?
      b) Her:__________?
      c) left the family before they got help:__________?
      d) the family:__________?
      e) before they got help:__________?
    3. The family stayed in a small shelter.
      a) The family:__________?
      b) stayed in a small shelter:__________?
      c) in a small shelter:__________?
      d) small:__________?
    4. Savun met kind people from the Shinta Mani Foundation.
      a) Savun:__________?
      b) met kind people from the Shinta Mani Foundation:__________?
      c) kind people:__________?
      d) kind:__________?
    5. The children felt happy in their new home.
      a) The children:__________?
      b) felt happy in their new home:__________?
      c) happy:__________?
      d) in their new home:__________?

    ———————————–
    Correct version:


    1. Savun had three children.
    a) Who had three children?
    b) What did Savun have?
    c) How many children did Savun have?


    2. Her husband left the family before they got help.
    a) Who left the family?
    b) Whose husband left the family?
    c) What did her husband do?
    d) Who did he leave?
    e) When did he leave the family?


    3. The family stayed in a small shelter.
    a) Who stayed in a small shelter?
    b) What did the family do?
    c) Where did the family stay?
    d) What kind of shelter did they stay in? or:
    In which shelter did they stay?


    4. Savun met kind people from the Shinta Mani Foundation.
    a) Who met kind people from the Shinta Mani Foundation?
    b) What did Savun do?
    c) Who did she meet?
    d) What kind of people did she meet? or
    Which people did she meet?


    5. The children felt happy in their new home.
    a) Who felt happy in their new home?
    b) What did the children do?
    c) How did the children feel?
    d) Where did the children feel happy?

    ##################

    Interview with Savun, fill in, words below:

    daily life – future – many – stay strong –
    was ready – us – husband – kindness –
    worried – slept – shelter –
    kind


    Interviewer: Hello, Savun! Thank you for talking to us.

    Savun: Hello! You are welcome.

    1. Interviewer: Who left the family?
    Savun: My __________ left the family.

    2. Interviewer: What did you do for your children?
    Savun: I tried to __________ for my children.

    3. Interviewer: Where did the family stay?
    Savun: We stayed in a small __________.

    4. Interviewer: How did you feel in the shelter?
    Savun: I felt __________ every day.

    5. Interviewer: Why did you feel worried?
    Savun: I felt worried because we did not have enough money for food, clothes, or __________.

    6. Interviewer: Who helped your family?
    Savun: __________ people from the Shinta Mani Foundation helped us.

    7. Interviewer: Which person gave your family a new house?
    Savun: Kelli gave __________ a new house.

    8. Interviewer: Did other people give support for the project?
    Savun: Yes, __________ other people gave support for the project.

    9. Interviewer: When did you move into the new house?
    Savun: We moved in when the house __________

    10. Interviewer: How did the children feel in the new home?
    Savun: They felt calm and __________ well.

    11. Interviewer: What did you feel in the new home?
    Savun: I felt relieved and less worried about the __________.

    12. Interviewer: What did the story show?
    Savun: The story showed how __________ helps people in need.


    ———————————-
    Correct version:


    Interviewer: Hello, Savun! Thank you for talking to us.

    Savun: Hello! You are welcome.

    1. Interviewer: Who left the family?
    Savun: My husband left the family.

    2. Interviewer: What did you do for your children?
    Savun: I tried to stay strong for my children.

    3. Interviewer: Where did the family stay?
    Savun: We stayed in a small shelter.

    4. Interviewer: How did you feel in the shelter?
    Savun: I felt worried every day.

    5. Interviewer: Why did you feel worried?
    Savun: I felt worried because we did not have enough money for food, clothes, or daily life.

    6. Interviewer: Who helped your family?
    Savun: Kind people from the Shinta Mani Foundation helped us.

    7. Interviewer: Which person gave your family a new house?
    Savun: Kelli gave us a new house.

    8. Interviewer: Did other people give support for the project?
    Savun: Yes, many other people gave support for the project.

    9. Interviewer: When did you move into the new house?
    Savun: We moved in when the house was ready.

    10. Interviewer: How did the children feel in the new home?
    Savun: They felt calm and slept well.

    11. Interviewer: What did you feel in the new home?
    Savun: I felt relieved and less worried about the future.

    12. Interviewer: What did the story show?
    Savun: The story showed how kindness helps people in need.


  • 🌍💡Earth Hour, March 28, 2026 (A1, beginners, present tense)

    One hour for our planet

    Earth Hour is a special day for the Earth. It happens every year. In 2026, Earth Hour is on 28 March. People all around the world take part. They turn off the lights for one hour. The hour is from 8:30 pm to 9:30 pm.

    Earth Hour is important. It helps people think about the planet. The Earth needs help. There is pollution in the air and water. There is also too much plastic. Many animals are in danger. When people turn off the lights, they remember the Earth.

    Many people take part in Earth Hour. Families stay at home and turn off the lights. Some people light a candle. Others sit together and talk. Children can learn about nature and animals. It is a quiet and peaceful hour.

    Earth Hour is a simple action, but it is very good. One hour can help people think and change. People can save energy and protect the Earth. We all live on the same planet. We must care for it. Earth Hour helps us remember this.

    _________________________-

    Vocabulary:

    • to take part in something → to join an activity
    • to turn off the light → to make the light go dark
    • pollution → dirty air, water, or land
    • to be in danger → not safe
    • to remember → to keep something in your mind
    • to stay at home → to be at home, not go out
    • to light a candle → to make a candle burn
    • peaceful → calm and quiet
    • to change (people) → to become different
    • to care for something → to look after something, keep it safe

    ###################

    Match the words with the correct definitions:

    Words:

    A. to take part in something
    B. to turn off the light
    C. pollution
    D. to be in danger
    E. to remember
    F. to stay at home
    G. to light a candle
    H. peaceful
    I. to change (people)
    J. to care for something


    Definitions:

    1. calm and quiet
    2. to keep something in your mind
    3. to make a candle burn
    4. to be at home, not go out
    5. to join an activity
    6. to become different
    7. dirty air, water, or land
    8. to make the light go dark
    9. not safe
    10. to look after something, keep it safe

    ________________________________

    Answers:
    A-5, B-8, C-7, D-9, E-2,
    F-4, G-3, H-1, I-6, J-10

    ########################

    Match the definitions to the words:

    1. to become different : __________________________
    2. dirty air, water, or land : __________________________
    3. to keep something in your mind : __________________________
    4. calm and quiet : __________________________
    5. to make the light go dark : __________________________
    6. to join an activity : __________________________
    7. to be at home, not go out : __________________________
    8. to make a candle burn : __________________________
    9. to look after something, keep it safe : __________________________
    10. not safe : __________________________

    Words:
    A. to take part in something
    B. to turn off the light
    C. pollution
    D. to be in danger
    E. to remember
    F. to stay at home
    G. to light a candle
    H. peaceful
    I. to change (people)
    J. to care for something

    ———————————-

    Answer key:
    1-I, 2-C, 3-E, 4-H, 5-B,
    6-A, 7-F, 8-G, 9-J, 10-D

    ###############

    True or false:

    1. To light a candle means to make a candle burn.
    2. To stay at home means to go outside.
    3. To take part in something means to join an activity.
    4. Pollution means clean air and water.
    5. To turn off the light means to make the light go dark.
    6. Peaceful means calm and quiet.
    7. To remember means to forget something.
    8. To be in danger means not safe.
    9. To care for something means to look after it.
    10. To change means to stay the same.

    _____________________

    Answer key:
    True: 1,3,5,6,8,9

    ###############

    True or false:

    1. Earth Hour happens every year.
    2. People turn on extra lights during Earth Hour.
    3. Earth Hour lasts for one hour.
    4. Pollution is good for animals and plants.
    5. Many people take part in Earth Hour.
    6. Earth Hour helps people think about the Earth.
    7. Earth Hour is only celebrated in one country.
    8. Families can have a candlelight dinner during Earth Hour.
    9. Earth Hour teaches people to care for the planet.
    10. Earth Hour is not related [to be about something] to saving energy.

    ___________________

    Answer key:True: 1,3,5,6,8,9

    ##############

    Fill in, words below:

    candle – helping – happens – Earth Hour –
    turn off – protect – during –
    local time – remember –
    peaceful

    1. Earth Hour _________ every year.
    2. People __________ lights for one hour during Earth Hour.
    3. The event [something that happens, often with people together] is about __________ the Earth.
    4. Earth Hour starts at 8:30 pm __________.
    5. The World Wide Fund for Nature organizes __________.
    6. Pollution is one reason we need to __________ the planet.
    7. Families can stay at home __________ Earth Hour.
    8. People can light a __________ instead of using electric lights.
    9. Earth Hour is__________ and quiet.
    10. The event helps people __________ to care for the Earth.

    ————————————-

    Correct version:

    1. Earth Hour happens every year.
    2. People turn off lights for one hour during Earth Hour.
    3. The event is about helping the Earth.
    4. Earth Hour starts at 8:30 pm local time.
    5. The World Wide Fund for Nature organizes Earth Hour.
    6. Pollution is one reason we need to protect the planet.
    7. Families can stay at home during Earth Hour.
    8. People can light a candle instead of using electric lights.
    9. Earth Hour is peaceful and quiet.
    10. The event helps people remember to care for the Earth.

    ##################

    Fill in, words below:

    light – event – care – learn – at home –
    WWF – one hour – from –
    pollution – children


    Interviewer: Who organizes Earth Hour?
    Somalena: The World Wide Fund for Nature, __________, organizes it.

    Interviewer: What is Earth Hour?
    Somalena: It is an __________ to help the Earth.

    Interviewer: When is Earth Hour in 2026?
    Somalena: It is on 28 March, __________ 8:30 pm to 9:30 pm.

    Interviewer: Where do people take part in Earth Hour?
    Somalena: People take part __________ or in public places.

    Interviewer: Why is Earth Hour important?
    Somalena: It helps people think about the Earth and __________.

    Interviewer: How do people celebrate Earth Hour?
    Somalena: They turn off the lights and can __________ a candle.

    Interviewer: Which people can join Earth Hour?
    Somalena: Everyone can join, families and __________ too.

    Interviewer: How long does Earth Hour last?
    Somalena: It lasts for __________.

    Interviewer: What can families do during Earth Hour?
    Somalena: They can stay at home, talk, or __________ about nature.

    Interviewer: What should people remember during Earth Hour?
    Somalena: They should remember to __________ for the planet.


    ————————————

    Full version:


    Interviewer: Who organizes Earth Hour?
    Somalena: The World Wide Fund for Nature, WWF, organizes it.

    Interviewer: What is Earth Hour?
    Somalena: It is an event to help the Earth.

    Interviewer: When is Earth Hour in 2026?
    Somalena: It is on 28 March, from 8:30 pm to 9:30 pm.

    Interviewer: Where do people take part in Earth Hour?
    Somalena: People take part at home or in public places.

    Interviewer: Why is Earth Hour important?
    Somalena: It helps people think about the Earth and pollution.

    Interviewer: How do people celebrate Earth Hour?
    Somalena: They turn off the lights and can light a candle.

    Interviewer: Which people can join Earth Hour?
    Somalena: Everyone can join, families and children too.

    Interviewer: How long does Earth Hour last?
    Somalena: It lasts for one hour.

    Interviewer: What can families do during Earth Hour?
    Somalena: They can stay at home, talk, or learn about nature.

    Interviewer: What should people remember during Earth Hour?
    Somalena: They should remember to care for the planet.


    ###################

  • 👩🏻‍🏫👨🏼‍🏫Future of Khmer Children Organization – a longer text (A2, present simple, 2/2)👩🏻‍🏫👨🏼‍🏫

    • a better life for children in Cambodia

    Go through 1/2 text first => link

    [longer text, on request]

    Future of Khmer Children Organization is a small NGO in Cambodia. It helps poor children and families. The organization is in Siem Reap. It starts in 2009. Leng Chantheany creates it. She wants to help children. Many children are poor. Many children do not go to school. She wants them to learn and have a better life.

    The NGO gives education to children. Students learn English and math. They also learn basic computer skills. The children learn music, dance, and art. They like these lessons very much. They feel happy at school. They make friends and learn together. School is a safe place for them. The teachers are kind and friendly. They help the children every day. They explain lessons in a simple way. They listen to the children and support them.

    The organization helps young people too. Teenagers learn simple skills. They learn how to use a computer. They learn simple design. They practice every day. These skills help them get jobs later. The NGO wants them to work and have a good life. It helps them feel ready for the future.

    The NGO also helps families. It teaches women new skills. For example, they learn sewing and English. Women use these skills to make money for their families. The organization also gives food and school things like books, pens, and clothes. Sometimes families have big problems. For example, they are sick or have no work. The NGO helps them in these times.

    The organization works with many children. Some children live in the city. Some children live in small villages. Many children do not have money for school. The NGO helps them go to school and study. It gives them hope and a chance in life. Children feel safe and happy there.

    The goal of the NGO is simple. It wants children to learn, grow, and be happy. It wants them to have a better future. It helps them believe in themselves and their dreams.

    __________________________

    Vocabulary:

    • to create: to make something new
    • education: learning at school or with a teacher
    • computer skills: the ability to use a computer
    • art (subject): a school subject with drawing, painting, and creativity
    • to make friends: to start a friendship with other people
    • a safe place: a place where there is no danger
    • to explain: to make something clear and easy to understand
    • to support somebody: to help someone
    • a design: a plan or drawing of something
    • to practice: to do something many times to improve
    • sewing: using a needle and thread to make or repair clothes
    • to make money: to earn money by working
    • a pen: a tool used for writing
    • to be sick: to not feel well or be ill
    • a village: a small place where people live, smaller than a city
    • hope: a feeling that something good will happen
    • a goal: something you want to achieve
    • to grow (as a person): to learn and improve in life
    • to believe in oneself: to feel confident and trust your own abilities

    ####################

    Match the words (1–18) with the definitions (A–R).

    Words:

    1. to create
    2. education
    3. computer skills
    4. art (subject)
    5. to make friends
    6. a safe place
    7. to explain
    8. to support somebody
    9. a design
    10. to practice
    11. sewing
    12. to make money
    13. a pen
    14. to be sick
    15. a village
    16. hope
    17. a goal
    18. to grow (as a person)

    Definitions:

    A. to do something many times to improve
    B. a place where there is no danger
    C. to make something new
    D. a feeling that something good will happen
    E. to start a friendship with other people
    F. to learn and improve in life
    G. a plan or drawing of something
    H. learning at school or with a teacher
    I. to not feel well or be ill
    J. something you want to achieve
    K. using a needle and thread to make or repair clothes
    L. the ability to use a computer
    M. to make something clear and easy to understand
    N. to help someone
    O. a tool used for writing
    P. a school subject with drawing, painting, and creativity
    Q. a small place where people live, smaller than a city
    R. to earn money by working

    Answers:
    1–C, 2–H, 3–L, 4–P, 5–E, 6–B, 7–M,
    8–N, 9–G, 10–A, 11–K, 12–R, 13–O,
    14–I, 15–Q, 16–D, 17–J, 18–F

    ____________________________
    Correct version:

    1. to create – to make something new
    2. education – learning at school or with a teacher
    3. computer skills – the ability to use a computer
    4. art (subject) – a school subject with drawing, painting, and creativity
    5. to make friends – to start a friendship with other people
    6. a safe place – a place where there is no danger
    7. to explain – to make something clear and easy to understand
    8. to support somebody – to help someone
    9. a design – a plan or drawing of something
    10. to practice – to do something many times to improve
    11. sewing – using a needle and thread to make or repair clothes
    12. to make money – to earn money by working
    13. a pen – a tool used for writing
    14. to be sick – to not feel well or be ill
    15. a village – a small place where people live, smaller than a city
    16. hope – a feeling that something good will happen
    17. a goal – something you want to achieve
    18. to grow (as a person) – to learn and improve in life
    19. to believe in oneself – to feel confident and trust your own abilities

    ####################

    Match the definitions with the correct words:

    1. to make something clear and easy to understand:
      a. hope
      b. to explain
      c. sewing
      d. a goal
    2. a small place where people live, smaller than a city:
      a. a village
      b. education
      c. to practice
      d. to support somebody
    3. to do something many times to improve:
      a. a safe place
      b. to practice
      c. art (subject)
      d. to make money
    4. a feeling that something good will happen:
      a. to make friends
      b. a pen
      c. hope
      d. to grow (as a person)
    5. to help someone:
      a. to support somebody
      b. a design
      c. to be sick
      d. a village
    6. learning at school or with a teacher:
      a. computer skills
      b. education
      c. a goal
      d. to explain
    7. to start a friendship with other people:
      a. to make friends
      b. sewing
      c. hope
      d. a safe place
    8. using a needle and thread to make or repair clothes:
      a. a pen
      b. art (subject)
      c. sewing
      d. to make money
    9. a place where there is no danger:
      a. a design
      b. a village
      c. a safe place
      d. education
    10. to earn money by working:
      a. to make money
      b. to support somebody
      c. to practice
      d. to explain
    11. a school subject with drawing, painting, and creativity:
      a. art (subject)
      b. hope
      c. a goal
      d. computer skills
    12. something you want to achieve:
      a. to grow (as a person)
      b. a goal
      c. to be sick
      d. a pen

    Answers:
    1-b, 2-a, 3-b, 4-c, 5-a, 6-b,
    7-a, 8-c, 9-c, 10-a, 11-a, 12-b

    ######################

    True or false:

    1. A pen is a tool used for writing.
    2. Sewing means using a computer to play games.
    3. Hope is a feeling that something good will happen.
    4. A village is bigger than a city.
    5. To explain means to make something clear and easy to understand.
    6. Computer skills is the ability to use a computer.
    7. A goal is something you want to achieve.
    8. Education means repairing clothes with a needle and thread.
    9. To support somebody means to help someone.
    10. Art (subject) includes drawing and painting.
    11. To practice means to do something many times to improve.
    12. A safe place is a place where there is danger [the possibility that something bad or harmful can happen].
    13. To be sick means to not feel well or be ill.
    14. To make friends means to be alone and not talk to others.

    Answers:
    1-T, 2-F, 3-T, 4-F, 5-T, 6-T, 7-T, 8-F,
    9-T, 10-T, 11-T, 12-F, 13-T, 14-F

    ##################

    True or false:

    Decide if the statements are True (T) or False (F).

    1. The organization is located in Siem Reap.
    2. The organization starts in 2019.
    3. The NGO helps children learn English and math.
    4. The NGO teaches only sports and no other subjects.
    5. The organization also teaches music and dance.
    6. The NGO works only with adults and not children.
    7. The organization helps families with food and school materials.
    8. The NGO teaches women skills like sewing.
    9. The organization is a business that sells products for profit.
    10. The NGO gives children a chance to study.
    11. The organization is located in France.
    12. Teachers are kind and support students.
    13. Children do not attend classes at the organization.
    14. The goal of the organization is to help children have a better future.

    Answers:
    1-T, 2-F, 3-T, 4-F, 5-T, 6-F, 7-T, 8-T,
    9-F, 10-T, 11-F, 12-F, 13-F, 14-T

    #################

    Choose the correct answer (a or b).

    1. Does FKC start in (a) 2019 or (b) 2009?
    2. Is the organization located in (a) Phnom Penh or (b) Siem Reap?
    3. Does the NGO teach (a) only sports or (b) English and math?
    4. Does the NGO help (a) families or (b) poor children only?
    5. Do children learn (a) music and dance or (b) only computer games?
    6. Does the NGO help (a) children and teenagers or (b) only adults?
    7. Does the organization give (a) food and school materials or (b) luxury cars?
    8. Do women learn (a) driving cars or (b) sewing?
    9. Is the organization a (a) business that sells products or (b) NGO?
    10. Does the NGO give children a chance to (a) study or (b) stop studying?
    11. Are the teachers (a) kind and supportive or (b) rude [not polite; speaking or behaving in a bad or impolite way] and unfriendly?
    12. Does the NGO work in (a) only outside Cambodia or (b) cities and villages?
    13. Does the organization help children have (a) a better future or (b) no future?
    14. Do students feel (a) unhappy at school or (b) happy at school?

    Answers:
    1-b, 2-b, 3-b, 4-a, 5-a, 6-a, 7-a,
    8-b, 9-b, 10-a, 11-a, 12-b, 13-a, 14-b

    ###################

    Fill in, words below:

    organization – goal – located – chance – Math –
    skills – villages – grow – support – art –
    children – problems – poor –
    teachers

    1. The organization is __________ in Siem Reap in Cambodia.
    2. The NGO started in 2009 and works with __________.
    3. The organization helps __________ children and their families.
    4. Children learn English and __________ at the organization.
    5. The NGO teaches music, dance, and __________ to children.
    6. The NGO works with children in cities and in ________.
    7. The __________ helps women learn skills like sewing and English.
    8. The NGO gives food and school materials to __________ families.
    9. The __________ are kind and they support the students every day.
    10. The organization gives children a __________ to study and learn new things.
    11. The NGO helps young people learn simple __________ for the future.
    12. The organization helps families when they have __________.
    13. The __________ of the organization is to help children have a better future.
    14. The NGO wants children to __________, learn, and be happy.

    —————————————

    Correct version:

    1. The organization is located in Siem Reap in Cambodia.
    2. The NGO started in 2009 and works with children.
    3. The organization helps poor children and their families.
    4. Children learn English and Math at the organization.
    5. The NGO teaches music, dance, and art to children.
    6. The NGO works with children in cities and in villages.
    7. The organization helps women learn skills like sewing and English.
    8. The NGO gives food and school materials to support families.
    9. The teachers are kind and they support the students every day.
    10. The organization gives children a chance to study and learn new things.
    11. The NGO helps young people learn simple skills for the future.
    12. The organization helps families when they have problems.
    13. The goal of the organization is to help children have a better future.
    14. The NGO wants children to grow, learn, and be happy.

    ####################

    Interview with the head of the Future of Khmer Children Organization – listen

    1. Interviewer: What is your organization?
      Head: My organization is an NGO that helps poor children and families.
    2. Interviewer: Where is your organization?
      Head: My organization is in Siem Reap in Cambodia.
    3. Interviewer: When did the organization start?
      Head: It started in 2009.
    4. Interviewer: Who do you help?
      Head: I help poor children and their families.
    5. Interviewer: Why did you create this organization?
      Head: I created it to help children learn and have a better life.
    6. Interviewer: What do children learn at your organization?
      Head: Children learn English, math, music, dance, and art.
    7. Interviewer: How do teachers help the students?
      Head: Teachers are kind and they support the students every day.
    8. Interviewer: Do children also learn computer skills?
      Head: Yes, they learn basic computer skills.
    9. Interviewer: Do you also help women?
      Head: Yes, we help women learn skills like sewing and English.
    10. Interviewer: Which families do you support?
      Head: We support poor families in the city and in villages.
    11. Interviewer: How do you support families?
      Head: We give food and school materials to families.
    12. Interviewer: What is your goal?
      Head: My goal is to help children learn and have a better future.
  • 🧐🏖️😳Reducing plastic: how hotels and everyone can help (A2, present simple)😳🏖️🧐

    • Why using, collecting, and recycling plastic is important for the environment and for saving resources

    Today, the Iran war affects oil supply in the world. Oil prices go up, and plastic becomes more expensive because it is made from oil. Because of this, it is important to reduce and recycle plastic.

    In hotels and tourism businesses, plastic use is very high. Hotels use plastic bottles, cups, and packaging every day. This creates a lot of waste. Hotels can reduce plastic by using refillable bottles for shampoo and soap. They can use glass cups instead of plastic cups and stop using plastic straws. Hotels should also collect plastic waste and recycle it. Recycling helps use plastic again and reduces waste.

    At home, people can also reduce plastic. We can use reusable bags instead of plastic bags. We can carry a reusable water bottle and avoid buying plastic bottles. We can choose products with less plastic packaging. It is also important to reuse items and not throw them away quickly.

    People should collect and recycle plastic at home. We can separate plastic waste and put it in recycling bins. This helps reduce pollution and saves resources.

    If hotels and people work together, we can reduce plastic waste. Small actions in daily life can make a big difference for the environment.

    _________________

    Vocabulary:

    • to collect: to bring things together
    • to recycle: to use something again
    • environment: the world around us (air, water, nature)
    • to save resources: to use less water, energy, or oil
    • to affect supply: to change how much of something we have
    • to reduce: to make something less
    • packaging: material that wraps a product
    • waste: things we do not use and throw away
    • a refillable bottle: a bottle you can fill again
    • a plastic straw: a small plastic tube for drinking
    • reusable: can be used again
    • instead of: in place of
    • to avoid: to not use or do something
    • to choose a product: to pick a product
    • to reuse: to use something again
    • an item: a thing
    • to throw away: to put something in the trash

    ################

    Match the word with its definition:

    Words:
    A. to collect
    B. to recycle
    C. environment
    D. to save resources
    E. to affect supply
    F. to reduce
    G. packaging
    H. waste
    I. a refillable bottle
    J. a plastic straw
    K. reusable
    L. instead of
    M. to avoid
    N. to choose a product
    O. to reuse
    P. to throw away


    Definitions:

    1. to make something less
    2. to bring things together
    3. things we do not use and put in the trash
    4. to pick a product
    5. the world around us (air, water, nature)
    6. material that wraps a product
    7. a bottle you can fill again
    8. to use something again
    9. to not use or do something
    10. in place of
    11. to change how much of something is available
    12. to use something again in a new way
    13. a small plastic tube for drinking
    14. can be used again many times
    15. to put something in the trash
    16. to use less water, energy, or oil

    _________________
    Answers:
    A-2, B-12, C-5, D-16, E-11, F-1,
    G-6, H-3, I-7, J-13, K-14, L-10,
    M-9, N-4, O-8, P-15

    ###############

    Find the word/s (all from list of vocabularies above):

    1. to make something less: ___________________
    2. things we do not use and put in the trash: ___________________
    3. a bottle you can fill again: ___________________
    4. to use something again: ___________________
    5. a small plastic tube for drinking: ___________________
    6. to bring things together: ___________________
    7. can be used again many times: ___________________
    8. in place of: ___________________
    9. to not use or do something: ___________________
    10. to use less water, energy, or oil: ___________________

    ——————————
    Word/s:

    A. instead of
    B. reusable
    C. to reduce
    D. a plastic straw
    E. to save resources
    F. to avoid
    G. to reuse
    H. waste
    I. a refillable bottle
    J. to collect

    ____________________________

    Answers:
    1 C, 2 H, 3 I, 4 G, 5 D,
    6 J, 7 B, 8 A, 9 F, 10 E
    ####################

    True or false:

    1. Plastic does not harm animals.
    2. Plastic is made from oil.
    3. Hotels should use refillable bottles for shampoo and soap.
    4. Plastic disappears quickly in nature.
    5. Guests should use more single-use plastic.
    6. Recycling helps reduce the need for new plastic.
    7. Hotels use many plastic items every day.
    8. Plastic is made from water.
    9. Plastic waste stays in nature for a long time.
    10. Hotels should increase plastic use.
    11. People can use reusable bags instead of plastic bags.
    12. Recycling uses more energy than making new plastic.
    13. The Iran war affects oil supply in the world.
    14. Hotels should use small plastic bottles instead of refillable bottles.

    ________________________

    Answers:
    1 False, 2 True, 3 True, 4 False, 5 False,
    6 True, 7 True, 8 False, 9 True, 10 False,
    11 True, 12 False, 13 True, 14 False

    #################

    Fill in the blanks – words below

    1. Plastic is made from __________.
    2. __________ is used to make plastic.
    3. Hotels should __________ plastic use.
    4. We can __________ plastic to use it again.
    5. Plastic creates a lot of __________.
    6. Plastic waste is bad for the __________.
    7. Hotels use many plastic __________ every day.
    8. Refillable __________ help reduce plastic use.
    9. __________ can reduce plastic waste.
    10. Reusable items are __________.
    11. We should __________ plastic at home and in hotels.
    12. Plastic is a common material in __________.
    13. Reducing plastic helps save __________.
    14. Plastic bottles create more __________ if we do not recycle them.

    Word bank:
    A. waste
    B. bottles
    C. hotels
    D. oil
    E. reusable
    F. reduce
    G. plastic
    H. recycle
    I. waste
    J. bottles
    K. oil
    L. hotels
    M. reduce
    N. plastic

    _________________________

    Correct answers:

    1 D, 2 D, 3 F, 4 H, 5 A, 6 G, 7 B,
    8 B, 9 C, 10 E, 11 H, 12 C, 13 K, 14 A
    ________________________

    Full version:

    1. Plastic is made from oil.
    2. Oil is used to make plastic.
    3. Hotels should reduce plastic use.
    4. We can recycle plastic to use it again.
    5. Plastic creates a lot of waste.
    6. Plastic waste is bad for the plastic.
    7. Hotels use many plastic bottles every day.
    8. Refillable bottles help reduce plastic use.
    9. Hotels can reduce plastic waste.
    10. Reusable items are reusable.
    11. We should recycle plastic at home and in hotels.
    12. Plastic is a common material in hotels.
    13. Reducing plastic helps save oil.
    14. Plastic bottles create more waste if we do not recycle them.

    ####################

    Interview with an expert on plastic, fill in, words below:

    refillable – guests – saves – oil – rooms –
    waste – create – every day – items –
    collect – recycled –
    for a long time

    1. Q: What is plastic made from?
    A: Plastic is made from __________.

    2. Q: Why should hotels reduce plastic use?
    A: Hotels should reduce plastic use to __________ less waste.

    3. Q: How can hotels reduce plastic?
    A: Hotels can use __________ bottles instead of small plastic bottles.

    4. Q: What do hotels use every day?
    A: Hotels use many plastic__________ every day.

    5. Q: What problem does plastic create?
    A: Plastic creates a lot of __________.

    6. Q: Why is plastic waste bad?
    A: Plastic waste stays in nature __________.

    7. Q: How can plastic be used again?
    A: Plastic can be __________.

    8. Q: What should hotels do with plastic waste?
    A: Hotels should __________ and recycle plastic waste.

    9. Q: Who can help reduce plastic?
    A: Hotels and __________ can help reduce plastic.

    10. Q: Where can recycling happen in a hotel?
    A: Recycling can happen in hotels in __________ and public areas.

    11. Q: When should hotels collect plastic?
    A: Hotels should collect plastic__________.

    12. Q: Why is it important to recycle plastic?
    A: Recycling helps use plastic again and __________ resources.

    —————————————–

    Full version:


    1. Q: What is plastic made from?
    A: Plastic is made from oil.

    2. Q: Why should hotels reduce plastic use?
    A: Hotels should reduce plastic use to create less waste.

    3. Q: How can hotels reduce plastic?
    A: Hotels can use refillable bottles instead of small plastic bottles.

    4. Q: What do hotels use every day?
    A: Hotels use many plastic items every day.

    5. Q: What problem does plastic create?
    A: Plastic creates a lot of waste.

    6. Q: Why is plastic waste bad?
    A: Plastic waste stays in nature for a long time.

    7. Q: How can plastic be used again?
    A: Plastic can be recycled.

    8. Q: What should hotels do with plastic waste?
    A: Hotels should collect and recycle plastic waste.

    9. Q: Who can help reduce plastic?
    A: Hotels and guests can help reduce plastic.

    10. Q: Where can recycling happen in a hotel?
    A: Recycling can happen in hotels in rooms and public areas.

    11. Q: When should hotels collect plastic?
    A: Hotels should collect plastic every day.

    12. Q: Why is it important to recycle plastic?
    A: Recycling helps use plastic again and saves resources.

    ##################

    BONUSTEXT


    🌍 Topic: Plastic Use, Oil, and Recycling

    🛢️ Oil and Plastic

    • Oil prices can increase because of global conflicts, such as war in oil-producing regions.
    • Plastic is made from oil, so when oil becomes more expensive, plastic also becomes more expensive.
    • Because of this, reducing plastic use is important for saving money and protecting the environment.

    🏨 Plastic Use in Hotels and Tourism

    • Hotels use a lot of plastic every day (bottles, cups, packaging).
    • This creates a large amount of waste that is bad for the environment.
    • Hotels can reduce plastic by:
      • Using refillable bottles for shampoo and soap instead of small plastic ones.
      • Replacing plastic cups with glass or reusable cups.
      • Avoiding plastic straws and single-use items.
    • Hotels should also collect and separate plastic waste.
    • Recycling plastic helps reuse materials and reduces pollution and waste.

    🏠 Reducing Plastic at Home

    • People can help reduce plastic in daily life.
    • Use reusable bags instead of plastic bags when shopping.
    • Carry a reusable water bottle instead of buying plastic bottles.
    • Choose products with less plastic packaging when possible.
    • Reuse items instead of throwing them away quickly to reduce waste.

    ♻️ Recycling Plastic

    • At home, plastic waste should be separated from other waste.
    • People should use recycling bins correctly.
    • Recycling helps turn old plastic into new products.
    • This saves natural resources and reduces environmental damage.

    🤝 Working Together

    • Hotels, businesses, and individuals should all work together.
    • Small actions in everyday life can reduce plastic waste a lot.
    • Together, we can protect the environment and use fewer resources.

  • 😍🥰😘Oum, a young lady now, telling a story about being a young girl in Siem Reap, a typical day (A2, past simple, part 2/2)😘🥰😍

    READ FIRST => sound files

    In the morning, at 6:30 a.m., I woke up when my alarm rang. I quickly got ready and had breakfast with my family. Then, I went to school, walking with my friends.

    At school, I attended classes like Khmer Literature, Math, English, and History. During breaks, I chatted with my friends and ate snacks.

    After school, I did activities like dancing or playing volleyball. When I got home, I relaxed, did my homework, and spent time with my family.

    In the evening, we had dinner together and talked about our day. After finishing any remaining homework, I got ready for bed.

    I brushed my teeth, changed into pajamas, and went to sleep, ready for another day at school the next day.

    ________________________

    Vocabulary:

    • to wake up → to stop sleeping
    • to get ready → to prepare (put on clothes, wash, etc.)
    • to attend classes → to go to lessons at school
    • a break → a short rest time
    • to chat → to talk in a friendly way
    • to eat snacks → to eat small food between meals
    • to do activities → to do things (like sports or games)
    • to relax → to rest and feel calm
    • to finish remaining homework → to complete the homework you still have
    • to get ready for bed → to prepare to sleep
    • to brush one’s teeth → to clean your teeth with a toothbrush
    • to change into pajamas → to put on sleep clothes

    ##################

    InfinitivePast simpleDefinition
    wake upwoke upto stop sleeping
    ringrangto make a sound like an alarm
    get readygot readyto prepare yourself
    havehadto eat or drink something
    gowentto move from one place to another
    walkwalkedto move on foot
    attendattendedto go to a class or school
    chatchattedto talk with friends
    eatateto take food into the body
    dodidto perform an action or activity
    relaxrelaxedto rest and feel calm
    spendspentto use time doing something
    have (dinner)hadto eat a meal
    talktalkedto speak with someone
    finishfinishedto complete something
    brushbrushedto clean using a brush
    changechangedto put on different clothes
    go (to sleep)wentto move somewhere (to bed/sleep)
    sleepsleptto rest your body at night

    ####################

    True or false:

    1. Oum woke up at 6:30 a.m.
    2. She went to school by car alone.
    3. Oum had breakfast with her family.
    4. She attended classes like Math and English.
    5. Oum studied Science at school.
    6. During breaks, she talked with her friends.
    7. She ate snacks during school breaks.
    8. After school, Oum went to the cinema every day.
    9. She sometimes did activities like dancing or playing volleyball.
    10. When she got home, she relaxed and did her homework.
    11. Oum spent time only on her phone after school.
    12. In the evening, she had dinner with her family.
    13. After dinner, she went to sleep immediately without doing homework.
    14. She brushed her teeth and changed into pajamas before going to bed.

    _____________________________

    Answers:

    1 T, 2 F, 3 T, 4 T, 5 F, 6 T, 7 T,
    8 F, 9 T, 10 T, 11 F, 12 T, 13 F, 14 T

    _____________________________


    #####################

    Correct version:

    1. Oum woke up at 6:30 a.m.
    2. She went to school by car alone. — False. True is: She went to school walking with her friends.
    3. Oum had breakfast with her family.
    4. She attended classes like Math and English.
    5. Oum studied Science at school. — False. True is: She attended classes like Khmer Literature, Math, English, and History.
    6. During breaks, she talked with her friends.
    7. She ate snacks during school breaks.
    8. After school, Oum went to the cinema every day. — False. True is: After school, she did activities like dancing or playing volleyball.
    9. She sometimes did activities like dancing or playing volleyball.
    10. When she got home, she relaxed and did her homework.
    11. Oum spent time only on her phone after school. — False. True is: She relaxed, did her homework, and spent time with her family.
    12. In the evening, she had dinner with her family.
    13. After dinner, she went to sleep immediately without doing homework. — False. True is: After finishing any remaining homework, she got ready for bed.
    14. She brushed her teeth and changed into pajamas before going to bed.

    ##################

    Basics -past simple


    Past Simple –

    • Regular Verbs:
    • Most verbs: add -ed
      play → played
    • Verbs ending in -e: add -d
      live → lived
    • Verbs ending in consonant + y: change y to i and add -ed
      study → studied
    • Short verbs ending in vowel + consonant: double the final consonant and add -ed
      stop → stopped
    • List of irregular verbs => LINK

    Use:
    The past simple is used to talk about finished actions in the past.

    ####################

    Personal PronounVerb (Past)Object
    Iateapples
    Youateapples
    Heateapples
    Sheateapples
    Itateapples
    Weateapples
    You (plural)ateapples
    Theyateapples
    Iplayedfootball
    Youplayedfootball
    Heplayedfootball
    Sheplayedfootball
    Itplayedfootball
    Weplayedfootball
    You (plural)playedfootball
    Theyplayedfootball
    Personal PronounVerb (Past Negative)Object
    Idid not eatapples
    Youdid not eatapples
    Hedid not eatapples
    Shedid not eatapples
    Itdid not eatapples
    Wedid not eatapples
    You (plural)did not eatapples
    Theydid not eatapples
    Idid not playfootball
    Youdid not playfootball
    Hedid not playfootball
    Shedid not playfootball
    Itdid not playfootball
    Wedid not playfootball
    You (plural)did not playfootball
    Theydid not playfootball
    Did + PronounVerbObject
    Did Ieatapples?
    Did youeatapples?
    Did heeatapples?
    Did sheeatapples?
    Did iteatapples?
    Did weeatapples?
    Did youeatapples?
    Did theyeatapples?
    Did Iplayfootball?
    Did youplayfootball?
    Did heplayfootball?
    Did sheplayfootball?
    Did itplayfootball?
    Did weplayfootball?
    Did youplayfootball?
    Did theyplayfootball?
    Didn’t + PronounVerbObject
    Didn’t Ieatapples?
    Didn’t youeatapples?
    Didn’t heeatapples?
    Didn’t sheeatapples?
    Didn’t iteatapples?
    Didn’t weeatapples?
    Didn’t youeatapples?
    Didn’t theyeatapples?
    Didn’t Iplayfootball?
    Didn’t youplayfootball?
    Didn’t heplayfootball?
    Didn’t sheplayfootball?
    Didn’t itplayfootball?
    Didn’t weplayfootball?
    Didn’t youplayfootball?
    Didn’t theyplayfootball?

    ##################

    Past simple forms of ‚to be‘:

    PersonPast
    Iwas
    Youwere
    He/She/Itwas
    Wewere
    You (pl)were
    Theywere
    PersonQuestion
    IWas I …?
    YouWere you …?
    He/She/ItWas he/she/it …?
    WeWere we …?
    You (pl)Were you …?
    TheyWere they …?
    PersonNegative
    II was not (I wasn’t)
    YouYou were not (You weren’t)
    He/She/ItHe/She/It was not (He/She/It wasn’t)
    WeWe were not (We weren’t)
    You (pl)You were not (You weren’t)
    TheyThey were not (They weren’t)
    PersonNegative Question
    IWasn’t I …?
    YouWeren’t you …?
    He/She/ItWasn’t he/she/it …?
    WeWeren’t we …?
    You (pl)Weren’t you …?
    TheyWeren’t they …?

    ##################

    Short answers in past simple:

    QuestionShort Answer (Yes/Positive)Short Answer (No/Negative)
    Did she check reservations?Yes, she did.No, she didn’t.
    Did she give keys to guests?Yes, she did.No, she didn’t.
    Did she talk to many guests?Yes, she did.No, she didn’t.
    Was she happy?Yes, she was.No, she wasn’t.
    Were the guests satisfied?Yes, they were.No, they weren’t.

    ##################

    Fill in, past simple:

    1. Oum ______ up at 6:30 a.m. (wake)
    2. She ______ ready and had breakfast with her family. (get)
    3. She ______ to school with her friends. (go)
    4. Oum ______ classes like Khmer Literature, Math, English, and History. (attend)
    5. During breaks, she ______ with her friends. (chat)
    6. She ______ snacks during school breaks. (eat)
    7. After school, she ______ activities like dancing or playing volleyball. (do)
    8. When she got home, she ______ and did her homework. (relax)
    9. She ______ time with her family. (spend)
    10. In the evening, they ______ dinner together. (have)
    11. They ______ about their day. (talk)
    12. Oum ______ any remaining homework. (finish)
    13. She ______ her teeth before bed. (brush)
    14. She ______ into pajamas and went to sleep. (change)

    —————————————

    Correct version:

    1. Oum woke up at 6:30 a.m.
    2. She got ready and had breakfast with her family.
    3. She went to school with her friends.
    4. Oum attended classes like Khmer Literature, Math, English, and History.
    5. During breaks, she chatted with her friends.
    6. She ate snacks during school breaks.
    7. After school, she did activities like dancing or playing volleyball.
    8. When she got home, she relaxed and did her homework.
    9. She spent time with her family.
    10. In the evening, they had dinner together.
    11. They talked about their day.
    12. Oum finished any remaining homework.
    13. She brushed her teeth before bed.
    14. She changed into pajamas and went to sleep.

    ###################

    Answer as shown in sentence 1:

    1. Oum woke up at 8:30 a.m.

      YOU WRITE:
      No, she didn’t, she woke up at 6.40 a.h.

    2. She stayed in bed while her alarm rang.
    3. Oum had breakfast at a restaurant with her friends only.
    4. She went to school alone by bus.
    5. At school, she studied only Science and Art.
    6. She skipped classes like Math and English.
    7. During breaks, she stayed in the classroom and ignored her friends.
    8. She ate no snacks at school.
    9. After school, she went shopping instead of doing activities.
    10. She spent the afternoon without sports or dancing.
    11. When she got home, she watched TV all afternoon and avoided homework.
    12. She spent the evening away from her family.
    13. She ate dinner alone and stayed silent.
    14. She went to bed without brushing her teeth or changing clothes.

    _________________________

    Correct answers:

    1. No, she didn’t, she woke up at 6:30 a.m.
    2. No, she didn’t, she got up when her alarm rang.
    3. No, she didn’t, she had breakfast with her family at home.
    4. No, she didn’t, she went to school walking with her friends.
    5. No, she didn’t, she studied Khmer Literature, Math, English, and History.
    6. No, she didn’t, she attended her classes.
    7. No, she didn’t, she chatted with her friends during breaks.
    8. No, she didn’t, she ate snacks during school breaks.
    9. No, she didn’t, she did activities like dancing or playing volleyball after school.
    10. No, she didn’t, she spent time relaxing, doing homework, and being with her family.
    11. No, she didn’t, she spent time with her family in the evening.
    12. No, she didn’t, she had dinner with her family.
    13. No, she didn’t, she talked with her family about their day.
    14. No, she didn’t, she brushed her teeth, changed into pajamas, and went to sleep.

    #####################

    Provide answer in a full sentence:

    1. Did Oum wake up at 8:30 a.m. or at 6:30 a.m.?
    2. Did she stay in bed or get up when her alarm rang?
    3. Did Oum have breakfast at a restaurant with friends only or with her family?
    4. Did she go to school alone by bus or walk with her friends?
    5. Did she study only Science and Art or Khmer Literature, Math, English, and History?
    6. Did she skip classes or attend her classes?
    7. During breaks, did she stay in the classroom or chat with her friends?
    8. Did she eat no snacks or eat snacks during school breaks?
    9. After school, did she go shopping or do activities like dancing or playing volleyball?
    10. When she got home, did she watch TV all afternoon or relax and do homework?
    11. Did she spend the evening away from her family or with her family?
    12. In the evening, did she eat dinner alone or with her family?
    13. After dinner, did she stay silent or talk with her family about their day?
    14. Before bed, did she go to sleep without brushing her teeth or brush her teeth and change into pajamas?

    ____________________________

    Correct version:

    1. Did Oum wake up at 8:30 a.m. or at 6:30 a.m.? — She woke up at 6:30 a.m.
    2. Did she stay in bed or get up when her alarm rang? — She got up when her alarm rang.
    3. Did Oum have breakfast at a restaurant with friends only or with her family? — She had breakfast with her family.
    4. Did she go to school alone by bus or walk with her friends? — She walked to school with her friends.
    5. Did she study only Science and Art or Khmer Literature, Math, English, and History? — She studied Khmer Literature, Math, English, and History.
    6. Did she skip classes or attend her classes? — She attended her classes.
    7. During breaks, did she stay in the classroom or chat with her friends? — She chatted with her friends during breaks.
    8. Did she eat no snacks or eat snacks during school breaks? — She ate snacks during school breaks.
    9. After school, did she go shopping or do activities like dancing or playing volleyball? — She did activities like dancing or playing volleyball.
    10. When she got home, did she watch TV all afternoon or relax and do homework? — She relaxed, did her homework, and spent time with her family.
    11. Did she spend the evening away from her family or with her family? — She spent the evening with her family.
    12. In the evening, did she eat dinner alone or with her family? — She had dinner with her family.
    13. After dinner, did she stay silent or talk with her family about their day? — She talked with her family about their day.
    14. Before bed, did she go to sleep without brushing her teeth or brush her teeth and change into pajamas? — She brushed her teeth, changed into pajamas, and went to sleep.

    #################

    Complete as shown in 1:

    1. What time __________________ (you wake up)?
    I __________ at 6:30 a.m.

    YOU WRITE:
    What time did you wake up
    ?
    I woke up at 6:30 a.m.

    2. When __________________ (you get ready) in the morning?
    I __________ ready after waking up.

    3. How __________________ (you travel) to school?
    I went to school walking with my friends.

    4. Which subjects __________________ (you study) at school?
    I __________ Khmer Literature, Math, English, and History.

    5. Who __________________ (you talk to) during breaks?
    I __________ to my friends during breaks.

    6. What __________________ (you eat) during school breaks?
    I __________ snacks during school breaks.

    7. What activities __________________ (you do) after school?
    I __________ activities like dancing or playing volleyball.

    8. Where __________________ (you go) after school?
    I __________ home after school.

    9. How __________________ (you spend) your time at home?
    I relaxed, did my homework, and __________ time with my family.

    10. With whom __________________ (you have) dinner?
    I __________ dinner with my family.

    11. What __________________ (you do) after dinner?
    I __________ (talk) with my family and __________ (finish) my homework.

    12. When __________________ (you go) to bed at night?
    I __________ to bed after brushing my teeth and changing into pajamas.

    ————————————-
    Correct version:

    1. Interviewer: What time did you wake up?
      Oum: I woke up at 6:30 a.m.
    2. Interviewer: When did you get ready in the morning?
      Oum: I got ready after waking up and had breakfast with my family.
    3. Interviewer: How did you travel to school?
      Oum: I walked to school with my friends.
    4. Interviewer: Which subjects did you study at school?
      Oum: I studied Khmer Literature, Math, English, and History.
    5. Interviewer: Who did you talk to during breaks?
      Oum: I talked to my friends during breaks.
    6. Interviewer: What did you usually eat during school breaks?
      Oum: I ate snacks during school breaks.
    7. Interviewer: What activities did you do after school?
      Oum: I did activities like dancing or playing volleyball.
    8. Interviewer: Where did you go after school?
      Oum: I went home after school.
    9. Interviewer: How did you spend your time at home?
      Oum: I relaxed, did my homework, and spent time with my family.
    10. Interviewer: With whom did you have dinner?
      Oum: I had dinner with my family.
    11. Interviewer: What did you do after dinner?
      Oum: I talked with my family and finished any remaining homework.
    12. Interviewer: When did you go to bed at night?
      Oum: I went to bed after brushing my teeth and changing into pajamas, ready for the next day.

    ################

    Which phrase are we looking for?