…..some useful advice, some thoughts
You don’t need a university degree to be a good hotel manager. Many managers start with small jobs and learn everything step by step.
Here is what you need:
✅ 1. Learn from Experience
- Start with jobs like receptionist, cleaner, waiter, or bellboy.
- Work in different parts of the hotel to understand how everything works.
- Ask questions and try to learn every day.
✅ 2. Be a Good Leader
- Help your team and be kind.
- Stay calm when problems happen.
- Support your staff and show them how to do things well.
✅ 3. Think About the Guest
- Always smile and be friendly.
- Try to guess what the guest needs before they ask.
- If there is a problem, fix it quickly and politely.
✅ 4. Speak Clearly and Be Friendly
- Talk to guests, workers, and your boss in a clear and nice way.
- Listen carefully to others.
- Speak good English. More languages are a plus.
✅ 5. Work Hard
- Always come on time and do your best.
- Be ready to work on weekends or in the evening.
- Be active — a good manager moves around and checks everything.
✅ 6. Solve Problems
- Fix issues quickly.
- Make good decisions — fast but careful.
- Stay calm when things go wrong.
✅ 7. Pay Attention to Details
- 5-star hotel guests want everything perfect.
- Check rooms, uniforms, flowers, lights, and smiles!
- Walk around the hotel every day and check everything.
✅ 8. Keep Learning
- Watch other good managers and copy what they do.
- Take short courses online or in person (for example: customer service or hotel work).
- Try to improve a little every day.
⭐ Tips to Help You Grow:
- Find a Mentor: A good manager can teach you many things.
- Short Training: Small certificates (like customer service) can help you get better jobs.
- Languages: Speaking English and another language is very useful in 5-star hotels.
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All the best, go for gold, stay focused, live your dreams!