Sorn Chivoan works as Assistant Head Butler at Shinta Mani Angkor and Bensley Collection Pool Villas in Siem Reap. He helps the butler team and makes sure guests are happy. Sorn likes meeting people from many countries and sharing about Cambodia. He started as a bell boy and worked hard to get his job now.
A butler helps guests, is friendly, and makes their stay special. Sorn’s favorite food as a child was roasted chicken with young jackfruit, cooked by his father. For fun, he likes visiting temples and fishing.
Sorn talks about the Shinta Mani Foundation. It helps poor people in the countryside. The hotel also tries to protect nature by using less plastic. Guests who come in the low season can see temples with fewer people and enjoy cool weather. The hotel business is very important for Cambodia because it gives many jobs to people.
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Vocabulary:
- to make sure: to check or do something so that it is correct or safe
- to meet people: to see and talk with new or other people
- a country: a place where people live with its own rules and land, like Cambodia or France
- to share something: to give some of what you have to others or tell others about something
- a bell boy: a person who helps with bags and doors in a hotel
- to make a stay special: to do things that make someone’s time in a place very good and happy
- a roasted chicken: chicken cooked by heat, usually in an oven or on fire
- a jackfruit: a big green fruit with sweet yellow inside
- to protect nature: to keep plants, animals, and the earth safe and healthy
- low season: the time when fewer tourists visit a place
- to enjoy: to feel happy and have fun doing something
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Match the words with the correct definitions:
- to make sure
- to meet people
- a country
- to share something
- a bell boy
- to make a stay special
- a roasted chicken
- a jackfruit
- to protect nature
- low season
- to enjoy
Definitions:
A. To give some of what you have to others or tell others about something
B. Chicken cooked by heat, usually in an oven or on fire
C. The time when fewer tourists visit a place
D. To check or do something so that it is correct or safe
E. To feel happy and have fun doing something
F. A person who helps with bags and doors in a hotel
G. A place where people live with its own rules and land
H. To keep plants, animals, and the earth safe and healthy
I. To see and talk with new or other people
J. To do things that make someone’s time in a place very good and happy
K. A big green fruit with sweet yellow inside
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1-D, 2-I, 3-G, 4-A, 5-F, 6-J, 7-B, 8-K, 9-H, 10-C, 11-E
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Multiple choice – only one answer is correct:
- What does to make sure mean?
A) To talk to many people
B) To check or do something so it is correct
C) To cook something very well - What does to meet people mean?
A) To sleep in a hotel
B) To see and talk with new or other people
C) To write a letter - What is a country?
A) A type of food
B) A place with shops
C) A place where people live with rules and land - What does to share something mean?
A) To eat everything by yourself
B) To take something without asking
C) To give or tell others about something - What is a bell boy?
A) A person who helps with bags and doors in a hotel
B) A person who writes the menu
C) A person who cleans the pool - What does to make a stay special mean?
A) To visit many countries
B) To do things that make someone’s time very good and happy
C) To sleep in a very big bed - What is a roasted chicken?
A) A chicken cooked with oil in a pan
B) A raw chicken
C) Chicken cooked by heat in an oven or fire - What is a jackfruit?
A) A small round red fruit
B) A big green fruit with sweet yellow inside
C) A kind of meat - What does to protect nature mean?
A) To pick all the flowers
B) To keep plants, animals, and the earth safe and healthy
C) To make noise in the forest - What is low season?
A) The time when everything is closed
B) The time when fewer tourists visit a place
C) The hottest time of the year - What does to enjoy mean?
A) To work very hard
B) To be bored
C) To feel happy and have fun
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1-B, 2-B, 3-C, 4-C, 5-A, 6-B, 7-C, 8-B, 9-B, 10-B, 11-C
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10 fill-in-the-blank sentences., each sentence with three answer choices:
- Sorn Chivoan works hard to ______ everything goes well at the hotel.
(make sure / enjoy / protect nature) - He loves to ______ people from around the world.
(meet / cook / clean) - He wants to show guests how amazing his ______ is.
(country / job / villa) - Sorn likes to ______ Cambodian culture with guests.
(share / protect / make) - He started as a ______ before becoming a butler.
(bell boy / cook / guest) - A butler helps to ______ for every guest.
(make a stay special / clean the pool / book a flight) - Sorn’s favorite food memory is ______ with jackfruit.
(roasted chicken / rice soup / fried fish) - His father made this dish with ______ sauce.
(prahok / mango / pepper) - He enjoys travelling, fishing, and helping to ______.
(protect nature / eat chicken / roast jackfruit) - During the ______ in Siem Reap, the temples are quiet and green.
(low season / holiday / busy time)
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Answers:
1. make sure, 2. meet, 3. country, 4. share, 5. bell boy, 6. make a stay special, 7. roasted chicken, 8. prahok, 9. protect nature, 10. low season
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Odd one out
Four words, one doesn’t fit.
Example:
A) roasted chicken – jackfruit – low season – bicycle
(bicycle is the odd one out)
- butler – bell boy – roasted chicken – receptionist
- country – hotel – jackfruit – temple
- protect nature – meet people – clean pool – share culture
- farewell letter – artwork – drawing – swimming pool
- low season – green – crowded – cooler weather
- grilled chicken – prahok – jackfruit – suitcase
The odd ones are
1. roasted chicken, 2. hotel, 3. clean pool, 4. swimming pool, 5. crowded, 6. suitcase
and why?
- roasted chicken (butler – bell boy – roasted chicken – receptionist)
- All except roasted chicken are job roles in a hotel. Roasted chicken is food, so it doesn’t fit.
- hotel (country – hotel – jackfruit – temple)
- Hotel is a building for guests, while country, jackfruit (a fruit), and temple relate more to culture, nature, or place.
- clean pool (protect nature – meet people – clean pool – share culture)
- The others are actions related to social or environmental values, but clean pool is a task, more physical and less about values.
- swimming pool (farewell letter – artwork – drawing – swimming pool)
- The first three are related to art or writing, but swimming pool is a place or facility, not art.
- crowded (low season – green – crowded – cooler weather)
- Crowded is about many people, while the others describe quiet, pleasant environmental conditions during low season.
- suitcase (grilled chicken – prahok – jackfruit – suitcase)
- The first three are foods mentioned in the text, but suitcase is luggage, unrelated to food.
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Interview with Sorn Chivoan – match missing sentences/questions:
- __________
I work at Shinta Mani Angkor hotel. - Can you tell me about your job?
__________ - Why do you like your job?
Because I meet many people and make them happy. - How did you start working in the hotel?
__________ - Which food do you like the most?
__________ - What do you like to do in your free time?
I enjoy traveling, visiting temples, and fishing. - __________
Poor people and communities in Cambodia. - __________
Guests’ money helps local people and nature. - When is the best time to visit Siem Reap?
__________ - Do you have a funny story from your job?
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I like roasted chicken with jackfruit.
During the low season when it is quiet and green.
Where do you work?
Who benefits from the Shinta Mani Foundation?
I am an Assistant Head Butler. I help the team and take care of guests.
Yes, a guest liked my farewell letter drawing but didn’t know my team made it!
I first worked as a bell boy.
How does staying at your hotel help Cambodia?
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