πŸš€πŸš€β€œHow to surf hospitality business and skyrocket to top positions“ – a series, part 8/8, summary, key points (A2)


1. Start with entry-level jobs to learn basics

When you begin in hospitality, start with entry-level jobs. These are jobs like receptionist, waiter, housekeeping, or front desk assistant. These positions help you learn the basics of working with guests, cleaning rooms, taking orders, and welcoming people. You also learn how a hotel or restaurant works every day. These jobs may seem small, but they are very important. They give you experience and teach you how to work in a team. By learning these basic tasks carefully, you are ready for bigger responsibilities in the future. Managers notice employees who know the basics and work well.

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  • Key points – the most important ideas or facts.
  • An entry-level job – a first job for someone new, with simple tasks.
  • To learn basics – to study or practice simple and important things first.
  • A job that may seem small – a job that looks easy or not important.
  • To give experience – to help someone get skills and knowledge from doing a job.
  • A basic task – a simple job or work to do.
  • To be ready for bigger responsibilities – to learn and practice so you can do harder or more important work later.


2. Gain experience and develop key skills

Experience is very important in hospitality. When you work every day, you learn new skills. These skills include helping guests, speaking politely, solving problems, and working with a team. You also learn how to be patient, friendly, and professional. The more experience you have, the faster you can grow in your career. Practice every task carefully and always do your best. Ask questions when you do not understand. By gaining experience and learning key skills, you become a better worker. This helps you get promotions and new opportunities in the hotel or restaurant.

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To gain experience – to learn by doing something.

To develop key skills – to get better at important abilities.

To speak politely – to talk in a kind and respectful way.

To be patient – to wait calmly and not get angry.

An experience – something that happens to you and you learn from it.

To grow in one’s career – to get better jobs and more responsibility at work.

To practice a task – to do a job or activity again and again to get better.

To get a promotion – to get a better or higher job at work.

A new opportunity – a chance to do something new or good.


3. Advance to supervisor β†’ manager β†’ director β†’ top positions

After gaining experience, you can move up in your career. First, you may become a supervisor and guide a small team. Then you can become a manager and look after a department. Later, you can become a director, responsible for bigger parts of the hotel. The top positions, like General Manager or Regional Manager, need experience, skills, and leadership. Always work hard, learn new things, and be professional. Promotion takes time, but step by step, you can reach the top. Show dedication and interest in every task. Moving up is possible if you are patient, skilled, and polite.

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To advance (in a job) – to get a better job or more responsibility.

To gain experience – to learn by doing work or tasks.

To guide a team – to help a group of people do their work.

To look after a department – to take care of one part of a company.

To be responsible for something – to take care of a task or job.

To show dedication – to work hard and care about your job.

To move up (career) – to get a better position at work.

To be patient – to wait calmly and not get angry.

To be skilled – to be good at something.

To be polite – to speak and behave in a kind and respectful way.


4. Keep learning, build soft skills, and show dedication

In hospitality, learning never stops. Keep studying new things like languages, technology, or guest services. Soft skills are very important too. Soft skills are how you speak, listen, lead, and solve problems. Being friendly, patient, and helpful shows your dedication. When managers see your hard work and skills, they trust you more. Always try to improve yourself and support your team. Dedication means you care about your job and guests. By learning, building soft skills, and showing dedication, you grow faster in your career and give better experiences to every guest.

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To build soft skills – to practice skills like talking, listening, and working with others.

To show dedication – to work hard and care about your job.

To trust somebody – to believe someone is honest and will do the right thing.

To improve oneself – to get better at skills or work.

To support a team – to help a group of people with their work.

Dedication – working hard and caring about your job.

To care about something – to think it is important and give attention to it.

To give experiences to guests – to help visitors see, do, or enjoy something.


5. Hospitality is about passion, professionalism, and people skills

Hospitality is more than a job β€” it is about loving what you do. Passion means you enjoy helping people and making them happy. Professionalism means you are polite, responsible, and reliable. People skills are very important: you must speak kindly, listen carefully, and understand guests. Guests notice when you care. Passion, professionalism, and people skills make you a good worker. They help you succeed and make guests return. When you combine these qualities with knowledge and experience, you can grow in your career and become a respected hospitality professional.

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Passion – a strong feeling for something you like or enjoy.

People skills – the ability to talk and work well with others.

To enjoy helping people – to like giving help to others.

To be responsible – to take care of tasks and do them well.

To be reliable – people can trust you to do your work.

To care about something – to think it is important and give attention to it.

To succeed – to reach a goal or do something well.

To make guests return – to give a good experience so visitors come back.

To combine qualities, knowledge, experience – to use your skills, learning, and past work together.

To be respected – people admire you because you are good and honest.

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