- why i love my job
My name is Anika. I work at the front desk of a hotel. I like my job very much. I meet many people from different countries. Every day is new and interesting.
In the morning, I check the reservations. I prepare the front desk. When guests arrive, I welcome them with a smile. I help them check in and give them keys to their rooms. I tell them about the hotel and the city. I answer questions and give advice for sightseeing.
During the day, I talk to many guests. Some guests need help with rooms or taxis. Some guests ask about tickets. I like to help them fast. I also solve problems when something is wrong.
I like my job because I can make people happy. I try to remember their names. Sometimes I write a welcome note or give a small gift. Guests feel happy when I help them.
In the evening, I check reservations for the next day. I prepare the front desk again. I feel good when guests smile and say thank you. My job is not easy, but it is very nice. I like to meet people, help them, and make their stay special.
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Vocabulary:
- to meet people – to see and talk to new people
- different countries – places that are not the same country
- to be interesting – to make someone want to know more
- to check reservations (hotel) – to look if a hotel room is booked
- to prepare – to get ready for something
- to arrive – to get to a place
- a smile – when you show happiness with your mouth
- to give advice – to tell someone what they should do
- sightseeing – visiting places to see them
- to need help – to want someone to help you
- a ticket (museum) – a paper or card to go into a museum
- to solve a problem – to find an answer to a problem
- to make people happy – to do something that makes others feel good
- to remember names – to not forget someone’s name
- a welcome note – a short friendly message when someone arrives
- a small gift – a little present
- to make a stay in a hotel special – to do things that make someone enjoy their time in a hotel
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Multiple-choice, one answer correct:
1. What does “to arrive” mean?
a) to get to a place
b) to show happiness
c) to tell someone what to do
2. What is “a smile”?
a) a little gift
b) a happy face
c) a paper to enter
3. What does “to meet people” mean?
a) to see and talk
b) to check a room
c) to visit others
4. What is “a welcome note”?
a) a short friendly message
b) a note to start
c) a kind small message
5. What does “to check reservations (hotel)” mean?
a) to check a booking
b) to see if booked
c) to look a list
6. What is “a small gift”?
a) a little present
b) a tiny object
c) a small token
7. What does “to give advice” mean?
a) to tell someone
b) to share a tip
c) to offer help
8. What does “to prepare” mean?
a) to get ready
b) to plan ahead
c) to make ready
9. What is “sightseeing”?
a) to visit places
b) to see famous buildings
c) to look around
10. What does “to need help” mean?
a) to want support
b) to ask for aid
c) to need someone
11. What is “a ticket (museum)”?
a) an entry card
b) a small ticket
c) a pass for entry
12. What does “to solve a problem” mean?
a) to find a way
b) to fix an issue
c) to answer a task
13. What does “to make people happy” mean?
a) to cheer others
b) to help someone
c) to bring joy
14. What does “to remember names” mean?
a) to recall names
b) to keep names
c) to memorize
15. What does “different countries” mean?
a) many nations
b) other states
c) various lands
16. What does “to make a stay in a hotel special” mean?
a) to make it nice
b) to give a touch
c) to make it fun
Answers:
1-a, 2-b, 3-c, 4-a, 5-b,
6-a, 7-b, 8-c, 9-a, 10-b,
11-c, 12-b, 13-c, 14-a, 15-b, 16-a
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Gap-Fill Exercise, use words below:
city, give, reservations, prepare, happy,
countries, arrive, answer, remember,
interesting, advice,
need, work, nice
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- My name is Anika. I ____ at the front desk of a hotel.
- I like my job very ____.
- I meet many people from different ____.
- Every day is new and ____.
- In the morning, I check the ____.
- I ____ the front desk.
- When guests ____, I welcome them with a smile.
- I help them check in and ____ them keys to their rooms.
- I tell them about the hotel and the ____.
- I answer questions and give ____ for sightseeing.
- Some guests ____ help with rooms or taxis.
- I also ____ problems when something is wrong.
- I try to ____ their names.
- Guests feel ____ when I help them.
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Correct version:
- My name is Anika. I work at the front desk of a hotel.
- I like my job very nice.
- I meet many people from different countries.
- Every day is new and interesting.
- In the morning, I check the reservations.
- I prepare the front desk.
- When guests arrive, I welcome them with a smile.
- I help them check in and give them keys to their rooms.
- I tell them about the hotel and the city.
- I answer questions and give advice for sightseeing.
- Some guests need help with rooms or taxis.
- I also solve problems when something is wrong.
- I try to remember their names.
- Guests feel happy when I help them.
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True or false
- Anika works at the front desk of a hotel.
- Some guests need help with taxis.
- Guests always feel unhappy when she helps them.
- Anika tries to remember the names of guests.
- She only meets people from her own country.
- She tells guests about the hotel and the city.
- Anika never writes welcome notes.
- Every day is new and interesting for her.
- She helps guests check in and gives them keys.
- Anika cooks breakfast for the hotel guests.
- Guests do not smile at her work.
- She solves problems when something is wrong.
- Anika likes to make their stay special.
- She never welcomes guests with a smile.
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True: 1,2,4,6,8,9,12,13
——————————
Correct version:
- Anika works at the front desk of a hotel.
- Some guests need help with taxis.
- Guests always feel unhappy when she helps them. True is: Guests feel happy when she helps them.
- Anika tries to remember the names of guests.
- She only meets people from her own country. True is: She meets people from different countries.
- She tells guests about the hotel and the city.
- Anika never writes welcome notes. True is: She sometimes writes welcome notes.
- Every day is new and interesting for her.
- She helps guests check in and gives them keys.
- Anika cooks breakfast for the hotel guests. True is: She does not cook breakfast for guests.
- Guests do not smile at her work. True is: Guests smile and say thank you.
- She solves problems when something is wrong.
- Anika likes to make their stay special.
- She never welcomes guests with a smile. True is: She always welcomes guests with a smile.
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Multiple choice, one answer correct::
- Where does Anika work?
a) At a hotel desk
b) In a school room
c) In a big shop - What does she do when guests arrive?
a) Welcome them kindly
b) Check their emails
c) Clean the rooms - Why does she like her job?
a) She meets many people
b) She stays at home
c) She never talks - What does Anika check in the morning?
a) Emails from friends
b) Hotel reservations
c) The weather report - What does she give guests for their rooms?
a) A small ticket
b) Room keys
c) Some money - What does she write sometimes for guests?
a) A welcome note
b) A shopping list
c) A daily report - How does she help guests?
a) Cooks their meals
b) Gives advice and keys
c) Makes them clean - What do guests feel when she helps them?
a) Tired
b) Happy
c) Angry - What does she tell guests about?
a) Only food
b) Her own life
c) The hotel and city - What does Anika try to remember every day?
a) Their house address
b) Their names
c) Their favorite food - When does she prepare the front desk?
a) In the morning
b) In the evening
c) At night - What does she do when something is wrong?
a) Solve problems
b) Ignore guests
c) Ask others
_______________________
Answers:
1-a, 2-a, 3-a, 4-b, 5-b,
6-a, 7-b, 8-b, 9-c,
10-b, 11-a, 12-c
_______________________
Correct version:
Where does Anika work? – Anika works at a hotel desk.
What does she do when guests arrive? – She welcomes guests kindly when they arrive.
Why does she like her job? – She likes her job because she meets many people.
What does Anika check in the morning? – In the morning, Anika checks the hotel reservations.
What does she give guests for their rooms? – She gives guests room keys for their rooms.
What does she write sometimes for guests? – She sometimes writes a welcome note for guests.
How does she help guests? – She helps guests by giving advice and keys.
What do guests feel when she helps them? – Guests feel happy when she helps them.
What does she tell guests about? – She tells guests about the hotel and the city.
What does Anika try to remember every day? – Anika tries to remember the names of the guests every day.
When does she prepare the front desk? – She prepares the front desk in the morning.
What does she do when something is wrong? – When something is wrong, she solves the problems.
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Does she…………..? Answer in complete sentences:
Example:
- Does Anika work at a hotel or at a school?
YOU WRITE:
She works at a hotel. - Does she welcome guests with a smile or ignore them?
- Does she check reservations or the weather in the morning?
- Does she give keys or money to the guests?
- Does she write welcome notes or shopping lists sometimes?
- Does she give advice or cook meals for the guests?
- Do guests feel happy or tired when she helps them?
- Does she tell guests about the hotel or only about food?
- Does she try to remember names or addresses?
- Does she prepare the front desk in the morning or at night?
- Does she solve problems or ignore problems when something is wrong?
- Does she like her job because she meets many people or because she gets much money?
- Does she help guests check in or clean their rooms?
- Does she try to make the stay special or make the guests leave quickly?
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Correct answers:
- Anika works at a hotel.
- She welcomes guests with a smile.
- She checks reservations in the morning.
- She gives keys to the guests.
- She sometimes writes welcome notes.
- She gives advice to the guests.
- Guests feel happy when she helps them.
- She tells guests about the hotel.
- She tries to remember the guests’ names.
- She prepares the front desk in the morning.
- She solves problems when something is wrong.
- She likes her job because she meets many people.
- She helps guests check in.
- She tries to make the stay special.