hoc et illud

What makes a great housekeeper, part 1/2 (A1, present simple, revised version)

Verfasst von

wolfgang kugler

in

,
  • a good one makes a difference

A great housekeeper is very important for a hotel. They make the hotel clean, nice, and comfortable. Guests feel happy and relaxed when the hotel is clean.

A great housekeeper is careful. They look at small things. The bed is clean. The floor is clean. The bathroom is clean. Towels are neat. Everything is in the right place. Careful housekeepers see things that other people do not see.

A great housekeeper is fast. They finish work on time. Guests do not like to wait for their room. Fast housekeepers help the hotel work well. They make sure every room is ready quickly.

A great housekeeper is reliable. They come to work every day. They do their job well. Guests and other staff can trust them.

A great housekeeper is strong. They lift towels and move things. Cleaning is hard work, and strength is important.

A great housekeeper is polite. They speak nicely to guests. They answer questions and help guests feel welcome.

A great housekeeper works well with other staff. They help each other. Teamwork makes the hotel better.

A great housekeeper is careful, fast, reliable, strong, polite, and a good team worker. They make the hotel a very good place for all guests.

___________________

Vocabulary:

  • a housekeeper (hotel) – a person who cleans and takes care of hotel rooms
  • clean – not dirty
  • nice – good or pleasant
  • comfortable – making you feel relaxed and happy
  • to feel relaxed – to feel calm and not worried
  • to be careful – to do something without making mistakes
  • floor – the bottom part of a room where you walk
  • a neat towel – a towel that is clean and folded well
  • to be fast – to do something quickly
  • to finish on time – to complete work when it should be done
  • to be ready quickly – to be prepared soon
  • to be reliable – to do your work well and always on time
  • staff – all the people who work in a hotel or place
  • to trust somebody – to believe that someone will do the right thing
  • to lift towels – to pick up towels with your hands
  • strength – the power to move or lift heavy things
  • to be polite – to speak and behave in a nice way
  • to speak nicely – to talk in a kind and friendly way
  • to answer questions – to give information when someone asks
  • to feel welcome – to feel happy and comfortable in a place
  • teamwork – people working together to do a job well

###############

Multiple-choice test, one answer correct:

  1. What does a housekeeper do in a hotel?
    a) Cleans rooms and takes care of them
    b) Serves food in the restaurant
    c) Drives guests to the airport
  2. What does clean mean?
    a) Very big
    b) Not dirty
    c) Expensive
  3. What does nice mean?
    a) Bad or unpleasant
    b) Good or pleasant
    c) Hard to do
  4. What does comfortable mean?
    a) Makes you feel relaxed and happy
    b) Makes you work hard
    c) Makes you feel tired
  5. What does it mean to feel relaxed?
    a) To feel calm and not worried
    b) To feel hungry
    c) To feel busy and stressed
  6. What does to be careful mean?
    a) To do something very quickly
    b) To do something without making mistakes
    c) To do something loudly
  7. What is a floor?
    a) A chair
    b) A window
    c) The bottom part of a room where you walk
  8. What is a neat towel?
    a) A towel that is dirty
    b) A towel that is clean and folded well
    c) A towel that is broken
  9. What does it mean to be fast?
    a) To do something carefully
    b) To do something quickly
    c) To do something slowly
  10. What does to finish on time mean?
    a) To complete work when it should be done
    b) To start work very late
    c) To leave work early
  11. What does to be ready quickly mean?
    a) To wait for a long time
    b) To be very slow
    c) To be prepared soon
  12. What does to be reliable mean?
    a) To forget your work
    b) To do your work well and always on time
    c) To do nothing
  13. Who are staff?
    a) All the people who work in a hotel or place
    b) All the furniture in a hotel
    c) All the guests in a hotel
  14. What does to trust somebody mean?
    a) To take someone’s things
    b) To not speak to someone
    c) To believe someone will do the right thing
  15. What does to lift towels mean?
    a) To fold towels on the floor
    b) To throw towels away
    c) To pick up towels with your hands
  16. What is strength?
    a) The power to sleep well
    b) The power to move or lift heavy things
    c) The power to talk loudly
  17. What does to be polite mean?
    a) To speak and behave in a nice way
    b) To shout at people
    c) To ignore people
  18. What does to speak nicely mean?
    a) To talk in a kind and friendly way
    b) To talk loudly
    c) To talk quickly
  19. What does to answer questions mean?
    a) To give information when someone asks
    b) To ask questions
    c) To stay silent
  20. What does to feel welcome mean?
    a) To feel happy and comfortable in a place
    b) To feel sad
    c) To feel angry
  21. What is teamwork?
    a) People working alone
    b) People watching others work
    c) People working together to do a job well

Answers:
1 a, 2 b, 3 b, 4 a, 5 a, 6 b, 7 c,
8 b, 9 b, 10 a, 11 c, 12 b, 13 a, 14 c, 15 c,
16 b, 17 a, 18 a, 19 a, 20 a, 21 c

###################

Answers:


  1. What does a housekeeper do in a hotel? – A housekeeper cleans rooms and takes care of them.
  2. What does clean mean? – Clean means not dirty.
  3. What does nice mean? – Nice means good or pleasant.
  4. What does comfortable mean? – Comfortable means it makes you feel relaxed and happy.
  5. What does it mean to feel relaxed? – To feel relaxed means to feel calm and not worried.
  6. What does to be careful mean? – To be careful means to do something without making mistakes.
  7. What is a floor? – A floor is the bottom part of a room where you walk.
  8. What is a neat towel? – A neat towel is a towel that is clean and folded well.
  9. What does it mean to be fast? – To be fast means to do something quickly.
  10. What does to finish on time mean? – To finish on time means to complete work when it should be done.
  11. What does to be ready quickly mean? – To be ready quickly means to be prepared soon.
  12. What does to be reliable mean? – To be reliable means to do your work well and always on time.
  13. Who are staff? – Staff are all the people who work in a hotel or place.
  14. What does to trust somebody mean? – To trust somebody means to believe someone will do the right thing.
  15. What does to lift towels mean? – To lift towels means to pick up towels with your hands.
  16. What is strength? – Strength is the power to move or lift heavy things.
  17. What does to be polite mean? – To be polite means to speak and behave in a nice way.
  18. What does to speak nicely mean? – To speak nicely means to talk in a kind and friendly way.
  19. What does to answer questions mean? – To answer questions means to give information when someone asks.
  20. What does to feel welcome mean? – To feel welcome means to feel happy and comfortable in a place.
  21. What is teamwork? – Teamwork is people working together to do a job well.

##################

Gap-fill exercise , one answer correct:

  1. A __________ works in a hotel and cleans the rooms.
    a) housekeeper
    b) guest
    c) driver
  2. The bathroom is __________. It is not dirty.
    a) heavy
    b) clean
    c) broken
  3. The hotel is __________. It is good and pleasant.
    a) nice
    b) towel
    c) late
  4. The bed is soft and __________.
    a) noisy
    b) careful
    c) comfortable
  5. After work I sit in a chair and __________.
    a) feel relaxed
    b) move things
    c) lift towels
  6. The housekeeper is __________. She does her work without mistakes.
    a) careful
    b) fast
    c) angry
  7. The __________ is where you walk in a room.
    a) chair
    b) flower
    c) floor
  8. A __________ towel is clean and folded well.
    a) broken
    b) neat
    c) reliable
  9. The housekeeper is __________. She does her work quickly.
    a) weak
    b) fast
    c) teamwork
  10. I must __________ my job when the time is right.
    a) finish on time
    b) sleep
    c) shout
  11. The room must __________. The guest is coming soon.
    a) be sad
    b) be ready quickly
    c) be angry
  12. The man is __________. He always comes to work and does his job well.
    a) reliable
    b) towel
    c) guest
  13. The hotel __________ work together: reception, housekeepers, cooks.
    a) staff
    b) bathroom
    c) flowers
  14. I __________ my friend. I believe she will do the right thing.
    a) trust
    b) ignore
    c) walk
  15. The housekeeper must __________ towels from the floor.
    a) run
    b) sit
    c) lift
  16. The housekeeper needs __________ to move the heavy bed.
    a) noise
    b) strength
    c) chair
  17. The worker is __________. She speaks and behaves in a nice way.
    a) polite
    b) welcome
    c) angry
  18. The boy can __________ to his teacher in a kind way.
    a) jump
    b) speak nicely
    c) sleep
  19. The student can __________ when the teacher asks something.
    a) shout
    b) clean
    c) answer questions
  20. Guests __________ when the staff are friendly.
    a) be strong
    b) be ready
    c) feel welcome
  21. Good __________ means people work together to do a job well.
    a) flower
    b) guest
    c) teamwork

Answers:
1a, 2b, 3a, 4c, 5a, 6a, 7c,
8b, 9b, 10a, 11b, 12a, 13a, 14a,
15c, 16b, 17a, 18b, 19c, 20c, 21c

______________________

Answers:

  1. A housekeeper works in a hotel and cleans the rooms.
  2. The bathroom is clean. It is not dirty.
  3. The hotel is nice. It is good and pleasant.
  4. The bed is soft and comfortable.
  5. After work I sit in a chair and feel relaxed.
  6. The housekeeper is careful. She does her work without mistakes.
  7. The floor is where you walk in a room.
  8. A neat towel is clean and folded well.
  9. The housekeeper is fast. She does her work quickly.
  10. I must finish on time my job when the time is right.
  11. The room must be ready quickly. The guest is coming soon.
  12. The man is reliable. He always comes to work and does his job well.
  13. The hotel staff work together: reception, housekeepers, cooks.
  14. I trust my friend. I believe she will do the right thing.
  15. The housekeeper must lift towels from the floor.
  16. The housekeeper needs strength to move the heavy bed.
  17. The worker is polite. She speaks and behaves in a nice way.
  18. The boy can speak nicely to his teacher in a kind way.
  19. The student can answer questions when the teacher asks something.
  20. Guests feel welcome when the staff are friendly.
  21. Good teamwork means people work together to do a job well.

##############

True or false:

  1. A housekeeper works in a hotel.
  2. Guests feel unhappy when the hotel is clean.
  3. A great housekeeper is careful.
  4. The floor should be dirty.
  5. A housekeeper must be slow.
  6. Guests like to wait for their room.
  7. A great housekeeper is reliable.
  8. A housekeeper comes to work every day.
  9. Teamwork makes the hotel better.
  10. A housekeeper does not need strength.
  11. A great housekeeper is polite.
  12. Polite means speaking nicely to guests.
  13. A housekeeper works alone.
  14. The bed should be clean.
  15. A great housekeeper is fast.
  16. Everything should be in the right place.
  17. Guests feel uncomfortable when the hotel is clean.
  18. A housekeeper helps guests with questions.
  19. A great housekeeper is careless.
  20. Strength is needed to lift towels and move things.

True: 1,3,7,8,9,11,12,14,15,16,18,20

  1. A housekeeper works in a hotel.
  2. Guests feel unhappy when the hotel is clean. – Guests feel happy and comfortable when the hotel is clean.
  3. A great housekeeper is careful.
  4. The floor should be dirty. – The floor should be clean.
  5. A housekeeper must be slow. – A housekeeper must be fast.
  6. Guests like to wait for their room. – Guests do not like to wait for their room.
  7. A great housekeeper is reliable.
  8. A housekeeper comes to work every day.
  9. Teamwork makes the hotel better.
  10. A housekeeper does not need strength. – A housekeeper needs strength to lift towels and move things.
  11. A great housekeeper is polite.
  12. Polite means speaking nicely to guests.
  13. A housekeeper works alone. – A housekeeper works well with other staff.
  14. The bed should be clean.
  15. A great housekeeper is fast.
  16. Everything should be in the right place.
  17. Guests feel uncomfortable when the hotel is clean. – Guests feel comfortable when the hotel is clean.
  18. A housekeeper helps guests with questions.
  19. A great housekeeper is careless. – A great housekeeper is careful.
  20. Strength is needed to lift towels and move things.

##################
Match the word with its definition – part 1

Words:

A. housekeeper
B. clean
C. nice
D. comfortable
E. to feel relaxed
F. to be careful
G. floor
H. a neat towel
I. to be fast
J. to finish on time

Definitions:

  1. Something that is good or pleasant.
  2. To complete work when it should be done.
  3. The bottom part of a room where you walk.
  4. To do something without making mistakes.
  5. A person who cleans rooms in a hotel.
  6. A towel that is folded well and not dirty.
  7. To feel calm and not worried.
  8. To do something quickly.
  9. Not dirty.
  10. Something that makes you feel happy and relaxed when you sit or lie down.

Answers:

A-5, B-9, C-1, D-10, E-7, F-4, G-3, H-6, I-8, J-2

A – housekeeper is a person who cleans rooms in a hotel.
B – clean means not dirty.
C – nice means something that is good or pleasant.
D – comfortable means something that makes you feel happy and relaxed when you sit or lie down.
E – to feel relaxed means to feel calm and not worried.
F – to be careful means to do something without making mistakes.
G – floor is the bottom part of a room where you walk.
H – a neat towel is a towel that is folded well and not dirty.
I – to be fast means to do something quickly.
J – to finish on time means to complete work when it should be done.

______________

###################

Match the word with its definition -part 2

Words:

A. to be ready quickly
B. to be reliable
C. staff
D. to trust somebody
E. to lift towels
F. strength
G. to be polite
H. to speak nicely
I. to answer questions
J. to feel welcome
K. teamwork

Definitions:

  1. People who work in a hotel or place.
  2. To believe someone will do the right thing.
  3. To pick up towels with your hands.
  4. The power to move or lift heavy things.
  5. To speak and behave in a nice way.
  6. To complete preparations soon.
  7. To talk in a kind and friendly way.
  8. To give information when someone asks.
  9. People working together to do a job well.
  10. To feel happy and comfortable in a place.
  11. Someone who always does their work well and on time.

Answers:

A-6, B-11, C-1, D-2, E-3, F-4, G-5, H-7, I-8, J-10, K-9

A – to be ready quickly means to complete preparations soon.
B – to be reliable means someone who always does their work well and on time.
C – staff are people who work in a hotel or place.
D – to trust somebody means to believe someone will do the right thing.
E – to lift towels means to pick up towels with your hands.
F – strength is the power to move or lift heavy things.
G – to be polite means to speak and behave in a nice way.
H – to speak nicely means to talk in a kind and friendly way.
I – to answer questions means to give information when someone asks.
J – to feel welcome means to feel happy and comfortable in a place.
K – teamwork means people working together to do a job well.

##################

Cloze exercise, fill in – part 1:

  1. A __________ works in a hotel and cleans the rooms.
  2. The hotel must be __________ and nice for the guests.
  3. Guests feel __________ when the hotel is clean.
  4. A great housekeeper is always __________ and checks small things.
  5. The __________ is clean and tidy in every room.
  6. A __________ towel is folded well on the bed.
  7. A great housekeeper is __________ and finishes work quickly.
  8. They always try to __________ their work on time.
  9. A great housekeeper is __________ and comes to work every day.
  10. The hotel __________ can trust the housekeeper to do her job well.
    ————————————

Fill in:
to finish on time, clean, floor, a neat towel,
nice, to be careful, to be fast, staff,
comfortable, housekeeper, to feel relaxed,
to be reliable

________________________

Answers:

  1. A housekeeper works in a hotel and cleans the rooms.
  2. The hotel must be clean and nice for the guests.
  3. Guests feel comfortable when the hotel is clean.
  4. A great housekeeper is always careful and checks small things.
  5. The floor is clean and tidy in every room.
  6. A neat towel is folded well on the bed.
  7. A great housekeeper is fast and finishes work quickly.
  8. They always try to finish on time their work.
  9. A great housekeeper is reliable and comes to work every day.
  10. The hotel staff can trust the housekeeper to do her job well.

#################

Cloze exercise, fill in – part 2

  1. Guests can __________ the housekeeper because she is reliable.
  2. The housekeeper uses her __________ to lift towels and move things.
  3. Cleaning rooms needs a lot of __________.
  4. A great housekeeper is __________ and speaks politely to guests.
  5. She knows how __________ to guests and answers their questions.
  6. Guests __________ when the housekeeper helps them.
  7. Good __________ helps all the staff work together well.
  8. A great housekeeper helps the hotel be __________ for all guests.
  9. She tries __________ and makes the room ready for guests quickly.
  10. A great housekeeper is careful, fast, reliable, strong, polite, and a good __________ worker.

Fill in:
to be polite, comfortable, to answer questions,
teamwork, staff, to speak nicely, strength,
to lift towels, to be ready quickly,
to trust somebody, to feel welcome

_____________________________

Answers:

  1. Guests can trust somebody because the housekeeper is reliable.
  2. The housekeeper uses her strength to lift towels and move things.
  3. Cleaning rooms needs a lot of strength.
  4. A great housekeeper is polite and speaks politely to guests.
  5. She knows how to speak nicely to guests and answers their questions.
  6. Guests feel welcome when the housekeeper helps them.
  7. Good teamwork helps all the staff work together well.
  8. A great housekeeper helps the hotel be comfortable for all guests.
  9. She tries to be ready quickly and makes the room ready for guests quickly.
  10. A great housekeeper is careful, fast, reliable, strong, polite, and a good teamwork worker.

##############

Interview with a housekeeper – fill in:

reliable – staff. – can – housekeeper – polite – clean – careful – towels – teamwork – floor – questions.- on time.

_______________________

Q1: What is your job?
A1: I am a __________in a hotel.

Q2: Why is your job important?
A2: My job is important because I make the hotel __________ and nice.

Q3: What do you do first in a room?
A3: I check the bed, the __________, and the bathroom.

Q4: Do you look at small things?
A4: Yes, I am __________ and look at small things.

Q5: Do you work fast?
A5: Yes, I am fast. I finish my work __________ .

Q6: Are you __________?
A6: Yes, I come to work every day and do my job well.

Q7: Do guests trust you?
A7: Yes, guests and other staff __________ trust me.

Q8: Is your work hard?
A8: Yes, I am strong. I lift __________ and move things.

Q9: Are you polite to guests?
A9: Yes, I speak nicely and help guests with ___________

Q10: Do you work with other staff?
A10: Yes, I work well with other __________ We help each other.

Q11: What makes the hotel better?
A11: __________ makes the hotel better.

Q12: What qualities does a great housekeeper have?
A12: A great housekeeper is careful, fast, reliable, strong, __________, and a good team worker.

Full version:

Q1: What is your job?
A1: I am a housekeeper in a hotel.

Q2: Why is your job important?
A2: My job is important because I make the hotel clean and nice.

Q3: What do you do first in a room?
A3: I check the bed, the floor, and the bathroom.

Q4: Do you look at small things?
A4: Yes, I am careful and look at small things.

Q5: Do you work fast?
A5: Yes, I am fast. I finish my work on time.

Q6: Are you reliable?
A6: Yes, I come to work every day and do my job well.

Q7: Do guests trust you?
A7: Yes, guests and other staff can trust me.

Q8: Is your work hard?
A8: Yes, I am strong. I lift towels and move things.

Q9: Are you polite to guests?
A9: Yes, I speak nicely and help guests with questions.

Q10: Do you work with other staff?
A10: Yes, I work well with other staff. We help each other.

Q11: What makes the hotel better?
A11: Teamwork makes the hotel better.

Q12: What qualities does a great housekeeper have?
A12: A great housekeeper is careful, fast, reliable, strong, polite, and a good team worker.

#################

Interview with the GM of a hotel about Sally, a housekeeper:

What is Sally’s job?
She is a housekeeper in a hotel.

Why is her job important?
Her job is important because she makes the hotel clean and nice.

What does she do first in a room?
She checks the bed, the floor, and the bathroom.

Does she look at small things?
Yes, she is careful and looks at small things.

Does she work fast?
Yes, she is fast. She finishes her work on time.

Is she reliable?
Yes, she comes to work every day and does her job well.

Do guests trust her?
Yes, guests and other staff can trust her.

Is her work hard?
Yes, she is strong. She lifts towels and moves things.

Is she polite to guests?
Yes, she speaks nicely and helps guests with questions.

Does she work with other staff?
Yes, she works well with other staff. They help each other.

What makes the hotel better?
Teamwork makes the hotel better.

What qualities does a great housekeeper have?
A great housekeeper is careful, fast, reliable, strong, polite, and a good team worker.

##################
##################

Read, follow instructions:

I am a housekeeper in a hotel. I make the hotel clean and nice.

I check the bed, the floor, and the bathroom. I am careful and fast.

I lift towels and move things. I am reliable and come to work every day.

I am polite and speak nicely to guests. I work well with other staff and help them.

Teamwork makes the hotel better.

_________________

Rerwite the story starting with

He is a housekeeper…..

and make all changes necessary

_________________

Full version:

He is a housekeeper in a hotel. He makes the hotel clean and nice. He checks the bed, the floor, and the bathroom. He is careful and fast. He lifts towels and moves things. He is reliable and comes to work every day. He is polite and speaks nicely to guests. He works well with other staff and helps them. Teamwork makes the hotel better.

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