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Channary, focused, trying hard to be a perfect waitress (present simple, A2)

Verfasst von

wolfgang kugler

in

  • how to…………, some advice by a professional

My name is Channary, and I work as a waitress in a small restaurant. Every day I try to be a perfect waitress. I always wake up early in the morning, because I want to be ready and not feel stressed. First, I eat breakfast and check my uniform. It must be clean and nice, so the guests feel good when they see me.

When I arrive at the restaurant, I smile and say hello to my coworkers. I think being friendly is very important. Before the guests come, I clean the tables, put on fresh tablecloths, and prepare the menus. When the guests arrive, I welcome them with a big smile. I always listen carefully to what they want to eat and drink. If they have questions, I answer politely and try to help.

Sometimes guests are in a hurry, so I bring the food quickly. Sometimes they want to talk, so I listen to them. I always check if everything is fine at the table. At the end of the day, I clean again and say goodbye to everyone.

I believe a perfect waitress is kind, patient, and always ready to help. That is what I try to do every day.

_____________________

Vocabulary:

  • to be focused – to think only about one thing
  • to try hard – to do your best to do something
  • a waitress – a woman who serves food and drinks in a restaurant
  • an advice – something someone tells you to help you decide what to do
  • to wake up – to stop sleeping
  • to be ready – to be prepared for something
  • to feel stressed – to feel worried or nervous
  • to check one’s uniform – to look at your work clothes to see if they are okay
  • clean – not dirty
  • a coworker – a person who works with you
  • to be friendly – to be kind and nice to other people
  • to clean the tables – to make tables not dirty
  • to put on tablecloths – to cover tables with cloths before eating
  • to prepare a menu – to get the list of food and drinks ready
  • to listen carefully – to pay close attention when someone talks
  • to have a question – to want to ask something
  • to answer politely – to answer in a kind and respectful way
  • to be in a hurry – to want to do something quickly
  • to listen to somebody – to pay attention to someone talking
  • to check – to look at something to be sure it is correct
  • to believe – to think something is true
  • to be kind – to be good and nice to other people
  • to be patient – to stay calm and not get angry when you wait
  • to be ready to help – to want to help someone when they need it

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Find the correct definition/answer, only one correct:

  1. What does it mean to be focused?
    a) to clean the tables
    b) to think only about one thing
    c) to sleep in the morning
  2. What does it mean to try hard?
    a) to listen to somebody
    b) to do your best to do something
    c) to clean the tables
  3. What is a waitress?
    a) a woman who serves food and drinks in a restaurant
    b) a person who makes clothes
    c) a man who drives a bus
  4. What is an advice?
    a) a tablecloth in a restaurant
    b) something someone tells you to help you decide what to do
    c) a list of food and drinks
  5. What does it mean to wake up?
    a) to put on tablecloths
    b) to feel worried or nervous
    c) to stop sleeping
  6. What does it mean to be ready?
    a) to be prepared for something
    b) to be in a hurry
    c) to clean the tables
  7. What does it mean to feel stressed?
    a) to be happy and relaxed
    b) to be worried or nervous
    c) to listen carefully
  8. What does it mean to check one’s uniform?
    a) to look at your work clothes to see if they are okay
    b) to prepare a menu
    c) to answer politely
  9. What does clean mean?
    a) very big
    b) very busy
    c) not dirty
  10. What is a coworker?
    a) a person who works with you
    b) a guest in the restaurant
    c) a tablecloth
  11. What does it mean to be friendly?
    a) to be kind and nice to other people
    b) to be patient
    c) to be in a hurry
  12. What does it mean to clean the tables?
    a) to check the menu
    b) to make tables not dirty
    c) to listen carefully
  13. What does it mean to put on tablecloths?
    a) to eat breakfast
    b) to check your uniform
    c) to cover tables with cloths before eating
  14. What does it mean to prepare a menu?
    a) to get the list of food and drinks ready
    b) to listen carefully
    c) to be ready to help
  15. What does it mean to listen carefully?
    a) to sleep at work
    b) to pay close attention when someone talks
    c) to think only about one thing
  16. What does it mean to have a question?
    a) to feel stressed
    b) to be ready to help
    c) to want to ask something
  17. What does it mean to answer politely?
    a) to be in a hurry
    b) to wake up
    c) to answer in a kind and respectful way
  18. What does it mean to be in a hurry?
    a) to listen to somebody
    b) to try hard
    c) to want to do something quickly
  19. What does it mean to listen to somebody?
    a) to prepare a menu
    b) to check something
    c) to pay attention to someone talking
  20. What does it mean to check something?
    a) to clean the tables
    b) to look at something to be sure it is correct
    c) to try hard
  21. What does it mean to believe something?
    a) to think something is true
    b) to put on tablecloths
    c) to clean the tables
  22. What does it mean to be kind?
    a) to be worried or nervous
    b) to be good and nice to other people
    c) to put on tablecloths
  23. What does it mean to be patient?
    a) to stay calm and not get angry when you wait
    b) to listen carefully
    c) to wake up
  24. What does it mean to be ready to help?
    a) to feel stressed
    b) to want to help someone when they need it
    c) to clean the tables

Correct answers:
1b 2b 3a 4b 5c 6a 7b 8a 9c 10a
11a 12b 13c 14a 15b 16c 17c 18c
19c 20b 21a 22b 23a 24b

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Match the words with the correct definitions – part 1:

Words:

  1. to be focused
  2. to try hard
  3. a waitress
  4. an advice
  5. to wake up
  6. to be ready
  7. to feel stressed
  8. to check one’s uniform
  9. clean
  10. a coworker
  11. to be friendly
  12. to clean the tables
  13. to put on tablecloths

Definitions:

a) to stop sleeping
b) to be prepared for something
c) to cover tables with cloths before eating
d) to make tables not dirty
e) a person who works with you
f) something someone tells you to help you decide what to do
g) to look at your work clothes to see if they are okay
h) not dirty
i) to think only about one thing
j) to do your best to do something
k) a woman who serves food and drinks in a restaurant
l) to feel worried or nervous
m) to be kind and nice to other people

________________

Answers:

1i 2j 3k 4f 5a 6b 7l 8g 9h 10e 11m 12d 13c

#####################

Match the words with the correct definitions – part 2:

Words:

  1. to prepare a menu
  2. to listen carefully
  3. to have a question
  4. to answer politely
  5. to be in a hurry
  6. to listen to somebody
  7. to check
  8. to believe
  9. to be kind
  10. to be patient
  11. to be ready to help

Definitions:

a) to think something is true
b) to want to do something quickly
c) to pay attention to someone talking
d) to answer in a kind and respectful way
e) to stay calm and not get angry when you wait
f) to get the list of food and drinks ready
g) to want to help someone when they need it
h) to want to ask something
i) to look at something to be sure it is correct
j) to be good and nice to other people
k) to pay close attention when someone talks

___________________

Answers:

1f 2k 3h 4d 5b 6c 7i 8a 9j 10e 11g

#################

True or false?

  1. Channary cleans the tables every day.
  2. She does not check her uniform before work.
  3. Channary listens carefully to customers.
  4. She is friendly to her coworkers.
  5. She wakes up late every morning.
  6. Channary is always in a hurry at work.
  7. She prepares the menu daily.
  8. She answers customers politely.
  9. Channary feels stressed sometimes.
  10. She does not help customers when they need it.
  11. She puts on tablecloths before customers arrive.
  12. Channary never listens to advice.
  13. She believes being kind is important.
  14. She does not clean the tables after customers leave.

_________________

True: 1,3,4,7,8,9,11,13

################

Gap-fill test, one answer correct

  1. Channary always ______ her uniform before work.
    a) cleans
    b) checks
    c) washes
  2. She tries hard to be ______ to her customers.
    a) friendly
    b) angry
    c) busy
  3. Every day, she puts on ______ before customers arrive.
    a) tablecloths
    b) shoes
    c) hats
  4. Channary listens ______ when customers talk.
    a) carefully
    b) slowly
    c) quietly
  5. If customers have a question, she answers ______.
    a) politely
    b) loudly
    c) quickly
  6. She wants to be ready to ______ customers when they need help.
    a) ignore
    b) help
    c) hurry
  7. Channary feels ______ sometimes, but she stays calm.
    a) stressed
    b) happy
    c) bored
  8. She is always ______ to work on time.
    a) late
    b) ready
    c) tired
  9. To prepare a menu means to get the list of ______ ready.
    a) customers
    b) food and drinks
    c) tables
  10. She cleans the tables to make them not ______.
    a) dirty
    b) busy
    c) noisy
  11. When she is in a hurry, she wants to do things ______.
    a) slowly
    b) quickly
    c) carefully
  12. Channary believes it is important to be ______ to others.
    a) kind
    b) rude
    c) silent
  13. She stays ______ when she has to wait for customers.
    a) patient
    b) angry
    c) loud
  14. Channary listens to her coworkers to learn and ______ better.
    a) work
    b) sleep
    c) eat
  15. She wakes up early to ______ for her day at work.
    a) prepare
    b) rest
    c) hurry

Answers:
1c 2a 3a 4a 5a 6b 7b 8b 9b
10a 11b 12a 13a 14c 15a

################

Which answer is correct?

  1. What time does Channary wake up?
    a) Early every day
    b) Late at night
    c) In the afternoon
  2. What does Channary check before work?
    a) Her phone
    b) Her uniform
    c) Her shoes
  3. What kind of clothes does Channary put on?
    a) Casual clothes
    b) Clean clothes
    c) Dirty clothes
  4. What does Channary prepare for customers?
    a) The menu
    b) The bills
    c) The chairs
  5. What does she put on the tables?
    a) Flowers
    b) Tablecloths
    c) Plates
  6. What does Channary do before customers arrive?
    a) She cleans the tables
    b) She goes home
    c) She eats lunch
  7. How does Channary listen to customers?
    a) Quickly
    b) Carefully
    c) Carelessly
  8. How does she answer if customers have questions?
    a) Rudely
    b) Politely
    c) Loudly
  9. What does Channary try hard to be?
    a) Friendly and kind
    b) Quiet and shy
    c) Angry and loud
  10. How does Channary feel sometimes?
    a) Bored
    b) Stressed
    c) Excited
  11. What does Channary do when she feels stressed?
    a) She gets angry
    b) She leaves work
    c) She stays patient
  12. What does Channary want to be every day?
    a) A singer
    b) A perfect waitress
    c) A teacher

Answers:
1 a 2 b 3 b 4 a 5 b 6 a 7 b
8 b 9 a 10 b 11 c 12 b

###############

Fill-in-the-blank, words below:


wakes up, uniform, clean, prepare,
tablecloths, tables, listens, question,
politely, friendly, stressed, patient

  1. Channary __________ up early every day.
  2. She checks her __________ before work.
  3. Her clothes must be __________ and neat.
  4. She helps to __________ the menu for customers.
  5. Channary puts __________ on the tables.
  6. Before customers come, she cleans the __________.
  7. She __________ carefully to what customers say.
  8. If customers have a __________, she answers kindly.
  9. She always answers __________ to customers.
  10. Channary tries to be __________ and kind.
  11. Sometimes she feels __________ but stays calm.
  12. When she feels stressed, she tries to be __________.

____________________

Correct version:

  1. Channary wakes up early every day.
  2. She checks her uniform before work.
  3. Her clothes must be clean and neat.
  4. She helps to prepare the menu for customers.
  5. Channary puts tablecloths on the tables.
  6. Before customers come, she cleans the tables.
  7. She listens carefully to what customers say.
  8. If customers have a question, she answers kindly.
  9. She always answers politely to customers.
  10. Channary tries to be friendly and kind.
  11. Sometimes she feels stressed but stays calm.
  12. When she feels stressed, she tries to be patient.

####################


I am a waitress, and I want to be perfect at my job. Every day I wake up early and check my uniform to make sure it is clean and neat. At work, I help prepare the menu, put tablecloths on the tables, and clean everything before customers arrive. I always listen carefully to the customers and answer their questions politely. I try hard to be friendly, kind, and ready to help. Sometimes I feel stressed, but I stay patient and focused. My goal every day is to do my best and give good service to everyone in the restaurant.

__________________

Rewrite her story starting with

She is a waitress, and she wants to be…….

and make all changes necessary.

_________________

Correct version:

She is a waitress, and she wants to be perfect at her job. Every day she wakes up early and checks her uniform to make sure it is clean and neat. At work, she helps prepare the menu, puts tablecloths on the tables, and cleans everything before customers arrive. She always listens carefully to the customers and answers their questions politely. She tries hard to be friendly, kind, and ready to help. Sometimes she feels stressed, but she stays patient and focused. Her goal every day is to do her best and give good service to everyone in the restaurant.

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