1. **Talks Nicely:** They speak in a friendly and clear way to guests and coworkers.
2. **Pays Attention:** They notice what guests need and make sure they’re happy.
3. **Is Friendly:** They greet guests with a smile and make them feel welcome.
4. **Knows the Menu:** They understand what food and drinks are available and can tell guests about them.
5. **Stays Organized:** They keep track of orders and make sure everything runs smoothly.
6. **Can Handle Changes:** They can deal with busy times or unexpected problems calmly.
7. **Solves Problems:** If something goes wrong, they fix it quickly and politely.
8. **Works Well with Others:** They cooperate with their coworkers to make sure everyone does a good job.
9. **Notices Details:** They make sure everything looks nice and clean for the guests.
10. **Stays Positive:** Even when things are tough, they keep a good attitude and act professionally.
Being a successful waitress means making guests feel happy and well taken care of while keeping everything running smoothly.