Autor: wolfgang kugler

• enjoying the Shinta Mani and more
  (questions and answers in present simple!)
  
  
  

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Subject: A Day in Siem Reap

Hi Oliver,

I want to tell you about a typical day here in Cambodia.

Mia, my sister, gets up at 7 o’clock. I get up at the same time. We brush our teeth and get dressed. Then we go to breakfast with Mum and Dad. I eat pancakes and fruit. Mia drinks orange juice.

After breakfast, we visit a temple. We take photos and walk around. The temples are big and old. I like them a lot.

At noon, we go to a market. We see many things – clothes, toys, and food. I buy a small bag.

In the afternoon, we swim in the hotel pool. Mia jumps in the water. I play with her. It is very fun.

In the evening, we eat dinner at a restaurant. I eat noodles. After dinner, we walk in the night market. It is busy and loud.

At 8 o’clock, we watch an Apsara dance show. It is very pretty.

See you soon!

Lara

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____________________
Vocabulary:

• to get up – to leave your bed in the morning
• to brush teeth – to clean your teeth with a toothbrush
• to get dressed – to put on clothes
• a pancake – a flat, round cake you eat for breakfast
• orange juice – a drink made from oranges
• to visit – to go to a place to see it
• to walk around – to go from place to place on foot
• at noon – at 12 o’clock in the day
• clothes – things you wear like shirts, pants, or dresses
• a toy – something children play with
• a bag – something you use to carry things
• to jump in the water – to go into water quickly with your feet off the ground
• to be fun – to be nice and make you happy
• to be busy – to have many people or things happening
• to be loud – to make a lot of noise
• to be pretty – to look nice or beautiful

#########################

Multiple-choice test – only one answer is correct:

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1. What does „to get up“ mean?
A) To leave your bed in the morning
B) To go to school
C) To eat lunch

2. What does „to brush teeth“ mean?
A) To paint your face
B) To clean your teeth with a toothbrush
C) To play a game

3. What does „to get dressed“ mean?
A) To take a shower
B) To eat dinner
C) To put on clothes

4. What is „a pancake“?
A) A soft toy
B) A round fruit
C) A flat cake you eat for breakfast

5. What is „orange juice“?
A) A drink made from oranges
B) A yellow fruit
C) A drink made from apples

6. What does „to visit“ mean?
A) To go to a place to see it
B) To sleep at home
C) To buy something

7. What does „to walk around“ mean?
A) To go from place to place on foot
B) To run very fast
C) To stay in one place

8. What does „at noon“ mean?
A) At 8 in the morning
B) At 12 o’clock in the day
C) At 6 in the evening

9. What are „clothes“?
A) Toys for children
B) Food for breakfast
C) Things you wear like shirts and pants

10. What is „a toy“?
A) Something you drink
B) Something to clean your teeth
C) Something children play with

11. What is „a bag“?
A) A drink
B) Something you use to carry things
C) A box for toys

12. What does „to jump in the water“ mean?
A) To look at the water
B) To go into water quickly
C) To drink water

13. What does „to be fun“ mean?
A) To be nice and make you happy
B) To make you sad
C) To be very cold

14. What does „to be busy“ mean?
A) To be very quiet
B) To be slow
C) To have many people or things happening

15. What does „to be loud“ mean?
A) To walk slowly
B) To make a lot of noise
C) To be dark

16. What does „to be pretty“ mean?
A) To look nice or beautiful
B) To be heavy
C) To be small

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____________________-
A, 2. B, 3. C, 4. C, 5. A, 6. A, 7. A, 8. B, 9. C,
10. C, 11. B, 12. B, 13. A, 14. C, 15. B, 16. A

####################

Gap sentences – which answer is correct?

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1. Mia always ________ at 7 o’clock in the morning. (gets up / brushes teeth / eats)
2. I ________ my teeth after breakfast every day. (jump in the water / brush / visit)
3. After I shower, I ________ quickly. (get dressed / walk around / eat)
4. For breakfast, I like to eat a ________. (pancake / toy / bag)
5. I drink ________ with my breakfast. (orange juice / clothes / lunch)
6. We ________ temples and markets during our holiday. (visit / get up / be loud)
7. After sightseeing, we often ________ around the market. (jump in the water / walk / get dressed)
8. We eat lunch at ________, when the sun is high. (noon / pretty / busy)
9. Mia likes to buy new ________ at the market. (toys / clothes / pancakes)
10. My sister has many ________ to play with in the hotel. (toys / bags / oranges)
11. I carry my things in a small ________. (bag / pancake / juice)
12. In the afternoon, we like to ________ in the pool. (jump / visit / brush teeth)
13. Swimming and playing is always ________. (fun / busy / loud)
14. The market is very ________ because many people come there. (pretty / busy / quiet)
15. Sometimes the market is ________ because of music and people. (loud / small / fun)
16. The dancers at the show wear ________ clothes. (pretty / busy / loud)

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_________________________

Answers:
gets up, 2. brush, 3. get dressed, 4. pancake, 5. orange juice, 6. visit, 7. walk, 8. noon, 9. clothes, 10. toys, 11. bag, 12. jump in, 13. fun, 14. busy, 15. loud, 16. pretty
###################

Match word/s and definition:

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Words:

1. jump in the water
2. orange juice
3. to be pretty
4. clothes
5. to visit
6. a pancake
7. a bag
8. to brush teeth
9. to be busy
10. to get dressed
11. to get up
12. a toy
13. to walk around
14. to be loud
15. to be fun
16. at noon

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Definitions:

A) Things you wear like shirts and pants
B) To clean your teeth with a toothbrush
C) To go into water quickly with your feet off the ground
D) To put on clothes
E) To go to a place to see it
F) A flat, round cake you eat for breakfast
G) Something you use to carry things
H) To make a lot of noise
I) A drink made from oranges
J) To have many people or things happening
K) To leave your bed in the morning
L) Something children play with
M) To go from place to place on foot
N) To look nice or beautiful
O) To be nice and make you happy
P) At 12 o’clock in the day

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____________________

Answers:
1 C, 2 I, 3 N, 4 A, 5 E, 6 F, 7 G, 8 B, 9 J, 10 D, 11 K, 12 L, 13 M, 14 H, 15 O, 16 P

######################

Fill in, no words given:

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1. Every morning, Mia ________ at 7 o’clock.
2. After getting up, I ________ my teeth before breakfast.
3. We like to ________ temples and markets when we travel.
4. At breakfast, I eat a ________ with syrup.
5. I drink fresh ________ every morning because it is healthy.
6. After breakfast, I ________ quickly and get ready to go out.
7. When we go to the pool, we love to ________ in the water.
8. My sister has many ________ to play with in the hotel.
9. I carry my clothes and toys in a small ________.
10. We ________ around the market to see many things.
11. The market is very ________ because many people come there.
12. The dancers at the show wear ________ clothes with bright colors.

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__________________
Answers:
1. get up, 2. brush teeth, 3. visit, 4. pancake, 5. orange juice, 6. get dressed, 7. jump, 8. toys, 9. bag, 10. walk, 11. busy, 12. pretty
######################

True or false ?

1. Mia gets up at 7 o’clock every morning.
2. We eat pancakes for dinner.
3. After breakfast, I brush my teeth.
4. Orange juice is a drink made from apples.
5. We visit temples and markets during the holiday.
6. The dancers wear pretty clothes at the show.
7. I jump in the water at the pool in the afternoon.
8. A bag is something you wear on your head.
9. We walk around the market to see many things.
10. The market is very quiet with few people.
11. Toys are things children play with.
12. To get dressed means to put on clothes.
13. At noon means at midnight.

_________________
Answers:

1 T, 2 F, 3 T, 4 F, 5 T, 6 T, 7 T, 8 F, 9 T, 10 F, 11 T, 12 T, 13 F

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Form questions – ASK LARA (!)
(present simple – if you need help => link)

1. When / get up?
2. What / eat / for breakfast?
3. Where / jump / in the water?
4. Who / visit / on holiday?
5. Why / like / orange juice?
6. How / get dressed / every day?
7. What / carry / in your bag?
8. Which / clothes / wear?
9. How often / brush / your teeth?
10. Where / walk around?
11. What / toys / have?
12. When / visit / the market?
13. How loud / be / the market?
14. Who / swim / with / at the pool?
15. What / do / after dinner?

____________________
Answers – ask LARA!

1. When do you get up?
2. What do you eat for breakfast?
3. Where do you jump in the water?
4. Who do you visit on holiday?
5. Why do you like orange juice?
6. How do you get dressed every day?
7. What do you carry in your bag?
8. Which clothes do you wear?
9. How often do you brush your teeth?
10. Where do you walk around?
11. What toys do you have?
12. When do you visit the market?
13. How loud is the market?
14. Who do you swim with at the pool?
15. What do you do after dinner?

###################

Now ask OLIVER, her friend, about Lara’s holiday:

1. When / get up? => When DOES Lara get up?
2. What / eat / for breakfast?
3. Where / jump / in the water?
4. Who / visit / on holiday?
5. Why / like / orange juice?
6. How / get dressed / every day?
7. What / carry / in your bag?
8. Which / clothes / wear?
9. How often / brush / your teeth?
10. Where / walk around?
11. What / toys / have?
12. When / visit / the market?
13. How loud / be / the market?
14. Who / swim / with / at the pool?
15. What / do / after dinner?

___________________

Answers:

1. When does Lara get up?
2. What does Lara eat for breakfast?
3. Where does Lara jump in the water?
4. Who does Lara visit on holiday?
5. Why does Lara like orange juice?
6. How does Lara get dressed every day?
7. What does Lara carry in her bag?
8. Which clothes does Lara wear?
9. How often does Lara brush her teeth?
10. Where does Lara walk around?
11. What toys does Lara have?
12. When does Lara visit the market?
13. How loud is the market?
14. Who does Laraswim with at the pool?
15. What does Lara do after dinner?

#############

Oliver talks to Mia on WhatsApp – fill in the missing words, words below

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Oliver: When do you get up?
Mia: I get up at 7 __________.

Oliver: What do you eat for breakfast?
Mia: I eat __________ and drink orange juice.

Oliver: Where do you jump in the water?
Mia: I jump in the water at the __________.

Oliver: Who do you visit on holiday?
Mia: I visit temples and the market with my __________.

Oliver: How do you get dressed?
Mia: I get dressed quickly after __________.

Oliver: What do you carry in your bag?
Mia: I carry __________ and clothes in my bag.

Oliver: Where do you walk around?
Mia: I walk around the __________.

Oliver: How often do you brush your teeth?
Mia: I brush my teeth two __________ a day.

Oliver: What toys do you have?
Mia: I have many toys to __________with.

Oliver: When do you visit the market?
Mia: I visit the market in the __________.

Oliver: How loud is the market?
Mia: The market is very loud and __________

Oliver: What do you do after dinner?
Mia: After dinner, I go to the night market or __________ the Apsara show.

______________________________
busy – breakfast – o’clock – afternoon – market – pool – watch – times – family – play – pancakes – toys

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______________________________

Correct version:

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Oliver: When do you get up?
Mia: I get up at 7 o’clock.

Oliver: What do you eat for breakfast?
Mia: I eat pancakes and drink orange juice.

Oliver: Where do you jump in the water?
Mia: I jump in the water at the pool.

Oliver: Who do you visit on holiday?
Mia: I visit temples and the market with my family.

Oliver: How do you get dressed?
Mia: I get dressed quickly after breakfast.

Oliver: What do you carry in your bag?
Mia: I carry toys and clothes in my bag.

Oliver: Where do you walk around?
Mia: I walk around the market.

Oliver: How often do you brush your teeth?
Mia: I brush my teeth two times a day.

Oliver: What toys do you have?
Mia: I have many toys to play with.

Oliver: When do you visit the market?
Mia: I visit the market in the afternoon.

Oliver: How loud is the market?
Mia: The market is very loud and busy.

Oliver: What do you do after dinner?
Mia: After dinner, I go to the night market or watch the Apsara show.

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###################

Oliver’s friend Tim wants to know how Mia spends her holidays, so he asks Oliver – rewrite the dialogue:

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Oliver: When do you get up?
Mia: I get up at 7 o’clock.

==>>Tim: When does she get up?
==>> Oliver: She gets up at 7 o’clock.

Oliver: What do you eat for breakfast?
Mia: I eat pancakes and drink orange juice.

==>>Tim: What does she______________?
==>> Oliver: She ____________________.

Oliver: Where do you jump in the water?
Mia: I jump in the water at the pool.

Oliver: Who do you visit on holiday?
Mia: I visit temples and the market with my family.

Oliver: How do you get dressed?
Mia: I get dressed quickly after breakfast.

Oliver: What do you carry in your bag?
Mia: I carry toys and clothes in my bag.

Oliver: Where do you walk around?
Mia: I walk around the market.

Oliver: How often do you brush your teeth?
Mia: I brush my teeth two times a day.

Oliver: What toys do you have?
Mia: I have many toys to play with.

Oliver: When do you visit the market?
Mia: I visit the market in the afternoon.

Oliver: How loud is the market?
Mia: The market is very loud and busy.

Oliver: What do you do after dinner?
Mia: After dinner, I go to the night market or watch the Apsara show.

---

____________________

Correct dialogue:

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Tim: When does Mia get up?
Oliver: She gets up at 7 o’clock.

Tim: What does Mia eat for breakfast?
Oliver: She eats pancakes and drinks orange juice.

Tim: Where does Mia jump in the water?
Oliver: She jumps in the water at the pool.

Tim: Who does Mia visit on holiday?
Oliver: She visits temples and the market with her family.

Tim: How does Mia get dressed?
Oliver: She gets dressed quickly after breakfast.

Tim: What does Mia carry in her bag?
Oliver: She carries toys and clothes in her bag.

Tim: Where does Mia walk around?
Oliver: She walks around the market.

Tim: How often does Mia brush her teeth?
Oliver: She brushes her teeth two times a day.

Tim: What toys does Mia have?
Oliver: She has many toys to play with.

Tim: When does Mia visit the market?
Oliver: She visits the market in the afternoon.

Tim: How loud is the market?
Oliver: The market is very loud and busy.

Tim: What does Mia do after dinner?
Oliver: She goes to the night market or watches the Apsara show.

---

################

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– some thoughts

Students who study hospitality and tourism need many life skills. These skills help them at work and in their daily life. Life skills are not only for school—they are for real life too.

One important skill is speaking and listening. Students must talk to guests clearly and politely. Smiling and using body language is also helpful. Another skill is working with people. Students should be kind, friendly, and work well in a team.

Sometimes problems happen. Students must learn how to solve problems. They should stay calm and try to find good answers. Time skills are also important. Students must come to work on time and make simple plans.

Students also need to understand feelings. They must be patient, kind, and polite, even when things are difficult. Flexibility is another skill. Students must work in different places and with new people.

Being a good worker means being honest and careful. Students should also know how to use phones and computers for work. Finally, they should be friendly to people from all cultures.

In conclusion, life skills help students become good workers and good people. These skills are important for every job in hospitality and tourism.

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___________________

Vocabulary:

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Hospitality: Helping guests or visitors in hotels, restaurants, or tours.

Life skills: Important skills you use every day to live and work well.

Daily life: The things you do every day, like eating, talking, and working.

To talk clearly: To speak so people can hear and understand you.

Polite: Being nice and using good manners when you talk to people.

To smile: To make your face happy by lifting your lips.

Body language: Using your face, hands, or body to show feelings without words.

To be kind: To help people and treat them nicely.

Friendly: Acting in a nice and welcoming way to others.

To solve problems: To find a good answer when something is wrong.

To stay calm: To be quiet and not angry or worried.

Time skills: Knowing how to use your time well.

To be on time: To come when you should, not late.

To be patient: To wait without getting angry.

To be polite: To use nice words and manners.

Flexibility: Being able to change your plans or work in different places.

To be honest: To tell the truth.

Careful: To do things safely and not make mistakes.

Finally: The last thing you say or do.

In conclusion: When you finish and say the most important things again.

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######################

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Multiple choice, only one answer is correct:

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1. What is hospitality?
a) Helping guests in hotels and restaurants
b) Cooking food
c) Driving a car

2. What are life skills?
a) Playing games
b) Skills to live and work well every day
c) Learning math

3. What is daily life?
a) Things you do every day
b) Going on vacation
c) Sleeping all day

4. What does “to talk clearly” mean?
a) Speak very fast
b) Speak so people understand you
c) Speak quietly

5. What does polite mean?
a) Use nice words and manners
b) Be loud
c) Ignore people

6. What does it mean “to smile”?
a) Cry with tears
b) Frown
c) Make your face happy by lifting your lips

7. What is body language?
a) Talking with your mouth
b) Writing letters
c) Using your face or hands to show feelings without words

8. What does “to be kind” mean?
a) Be mean to others
b) Help people and be nice
c) Ignore people

9. What does friendly mean?
a) Be angry
b) Act nice and welcoming to others
c) Stay quiet

10. What does “to solve problems” mean?
a) Make problems worse
b) Ignore problems
c) Find a good answer when something is wrong

11. What does “to stay calm” mean?
a) Be quiet and not angry or worried
b) Yell loudly
c) Run away

12. What are time skills?
a) Forget time
b) Know how to use your time well
c) Sleep a lot

13. What does “to be on time” mean?
a) Come late
b) Wait too long
c) Come when you should, not late

14. What does “to be patient” mean?
a) Get angry quickly
b) Wait without getting angry
c) Run very fast

15. What does “to be polite” mean?
a) Shout at people
b) Ignore people
c) Use nice words and manners

16. What does flexibility mean?
a) Be able to change your plans or work in different places
b) Never change
c) Be angry when things change

17. What does “to be honest” mean?
a) Tell lies
b) Hide the truth
c) Tell the truth

18. What does careful mean?
a) Do things safely and not make mistakes
b) Be careless
c) Do things fast and careless

19. What does “finally” mean?
a) The first thing you say
b) The last thing you say or do
c) Something you forget

20. What does “in conclusion” mean?
a) When you finish and say important things again
b) When you start talking
c) When you stop listening

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Answers:
1 a 2 b 3 a 4 b 5 a 6 c 7 c 8 b 9 b 10 c 11 a 12 b 13 c 14 b 15 c
16 a 17 c 18 a 19 b 20 a
#######################

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Match the words with the correct definitions

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Words:

1. To smile
2. Polite
3. Hospitality
4. Flexibility
5. To talk clearly
6. Careful
7. Life skills
8. To be patient
9. To be honest
10. Friendly
11. Body language
12. To solve problems
13. Daily life
14. To stay calm
15. Time skills
16. To be kind
17. To be on time
18. Professionalism
19. Finally
20. In conclusion

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Definitions:

a) The things you do every day
b) A friendly and welcoming way to help guests
c) To wait without getting angry
d) Being nice and using good manners
e) Skills to live and work well every day
f) Doing things safely and not making mistakes
g) To come when you should, not late
h) The last thing you say or do
i) To find a good answer when something is wrong
j) Smile by lifting your lips and looking happy
k) The ability to change your plans or work in different places
l) To talk in a friendly and kind way to others
m) When you finish and say important things again
n) To be truthful and not lie
o) Using your face or hands to show feelings without words
p) Say things so people understand easily
q) Be quiet and not angry or worried
r) Know how to use your time well
s) Help people and be nice
t) Showing respect and behaving well at work

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_________________-
Answers:

1 j 2 d 3 b 4 k 5 p 6 f 7 e 8 c 9 n 10 l 11 o 12 i 13 a
14 q 15 r 16 s 17 g 18 t 19 h 20 m

#####################

Gap fill exercise , only 1 answer correct

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Fill in the blanks with the correct word from the choices.

1. When you _____, you lift your lips to show happiness.
   a) run
   b) smile
   c) sleep
2. It is important to be _____ when you listen to others and use kind words.
   a) polite
   b) angry
   c) loud
3. _____ means helping guests with kindness in hotels or restaurants.
   a) Cooking
   b) Driving
   c) Hospitality
4. If you can change plans or work in many places, you have _____.
   a) honesty
   b) flexibility
   c) patience
5. To speak so people understand is called _____.
   a) shouting loudly
   b) talking clearly
   c) whispering
6. When you are careful, you do things ____ and safely.
   a) fast
   b) carefully
   c) careless
7. _____ are the skills you need to live and work well every day.
   a) Life skills
   b) Sports
   c) Games
8. You must be _____ and wait without getting angry.
   a) late
   b) patient
   c) angry
9. Being _____ means telling the truth and not lying.
   a) shy
   b) honest
   c) rude
10. _____ is using your face or hands to show feelings without words.
    a) Writing
    b) Speaking
    c) Body language
11. To _____ problems means to find good answers when something is wrong.
    a) solve
    b) ignore
    c) create
12. Your _____ is what you do every day, like going to school or work.
    a) weekend
    b) holiday
    c) daily life
13. If you _____, you stay quiet and do not get angry or worried.
    a) run
    b) stay calm
    c) shout
14. _____ means coming when you should, not late.
    a) Being on time
    b) Being slow
    c) Being early
15. _____ is when you finish and say important things again at the end.
    a) Beginning
    b) Middle
    c) Finally

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____________________________
Answers

1 b 2 a 3 c 4 b 5 b 6 b 7 a 8 b 9 b 10 c 11 a 12 c 13 b 14 a 15 c
#################

True or false?

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1. Being polite means using kind words and good manners.
2. To smile means to show sadness on your face.
3. Hospitality is helping guests in hotels and restaurants.
4. Flexibility means you cannot change your plans.
5. Body language is how you use your face and hands to show feelings.
6. Being patient means waiting without getting angry.
7. To solve problems means to find good answers.
8. Talking clearly helps people understand you.
9. Time skills mean being late all the time.
10. To stay calm means to get angry quickly.
11. Being honest means telling the truth.
12. Daily life means what you do every day.
13. To be on time means to come late.
14. Finally means at the end of something.
15. To be kind and friendly means to be rude to others.

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_________________

True: 1, 3, 5, 6, 7, 8, 11, 12, 14
###################

A student’s interview with a teacher on life skills: – complete, fill in, words below

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Student: What are life skills?
Teacher: Life skills are skills you need for work and __________ life.

Student: Why do we need life skills?
Teacher: We need life skills to do our jobs well and live __________.

Student: Where do we use hospitality?
Teacher: We use hospitality in hotels, restaurants, and __________.

Student: Who works in hospitality?
Teacher: People who help __________ work in hospitality.

Student: How do you show kindness?
Teacher: You show kindness by being friendly and __________.

Student: When do you use body language?
Teacher: You use body language to show __________ without words.

Student: What does it mean to be patient?
Teacher: Being patient means waiting __________getting angry.

Student: How can you __________ problems?
Teacher: You listen and think to find good answers.

Student: Why is it important to talk clearly?
Teacher: Talking clearly helps people __________you.

Student: What is honesty?
Teacher: Honesty means telling the __________.

Student: When do we use time skills?
Teacher: We use time skills when we are busy and need to be __________.

Student: What does finally mean?
Teacher: Finally means at the __________ of something.

__________________

Fill in above:

guests – truth – feelings – end – daily – understand – happily – on time – tours – solve – polite – without

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_________________

Correct version:

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Student: What are life skills?
Teacher: Life skills are skills you need for work and daily life.

Student: Why do we need life skills?
Teacher: We need life skills to do our jobs well and live happily.

Student: Where do we use hospitality?
Teacher: We use hospitality in hotels, restaurants, and tours.

Student: Who works in hospitality?
Teacher: People who help guests work in hospitality.

Student: How do you show kindness?
Teacher: You show kindness by being friendly and polite.

Student: When do you use body language?
Teacher: You use body language to show feelings without words.

Student: What does it mean to be patient?
Teacher: Being patient means waiting without getting angry.

Student: How can you solve problems?
Teacher: You listen and think to find good answers.

Student: Why is it important to talk clearly?
Teacher: Talking clearly helps people understand you.

Student: What is honesty?
Teacher: Honesty means telling the truth.

Student: When do we use time skills?
Teacher: We use time skills when we are busy and need to be on time.

Student: What does finally mean?
Teacher: Finally means at the end of something.

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##################

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I use life skills every day in tourism. I talk clearly to guests so they understand me. I am polite and smile to make them happy. I listen carefully when guests have questions. If there is a problem, I stay calm and try to solve it. I am patient when guests need time. I am honest and friendly with everyone. I work with my team and help each other. I am on time for my work. I use body language to show I care. These life skills help me do a good job in tourism and make guests feel welcome.

Rewrite the story in third person singular, present simple, make changes necessary:

He uses life skills every day……

__________________________
Correct version:

He uses life skills every day in tourism. He talks clearly to guests so they understand him. He is polite and smiles to make them happy. He listens carefully when guests have questions. If there is a problem, he stays calm and tries to solve it. He is patient when guests need time. He is honest and friendly with everyone. He works with his team and helps each other. He is on time for his work. He uses body language to show he cares. These life skills help him do a good job in tourism and make guests feel welcome.

-some thoughts

1. Speaking and Listening

• Talk clearly and politely
• Listen carefully to guests and co-workers
• Use body language (smile, eye contact)
• Speak a little of other languages, if possible

2. Working with People

• Be kind and friendly
• Work in a team
• Help solve problems with guests
• Give good service

3. Solving Problems

• Stay calm when there is a problem
• Find good answers quickly
• Make good decisions
• Be creative

4. Time and Planning

• Be on time
• Plan your day
• Do more than one thing at the same time

5. Understanding Feelings

• Know your feelings (happy, angry, nervous)
• Stay calm in difficult times
• Be patient
• Stay professional

6. Being Flexible

• Work in different places (hotel, restaurant, tour)
• Work with different people
• Change your plan if needed

7. Being Responsible

• Be honest
• Come to work on time
• Keep secrets (for example, guest information)
• Be careful with money

8. Being a Leader

• Help your team
• Take action
• Give ideas
• Support others

9. Using Technology

• Use computers or phones for work
• Use booking systems
• Know about social media

10. Knowing the World

• Respect other cultures and people
• Understand different ways of life
• Be friendly to all guests

These life skills help students do well in hospitality jobs, and also help them in real life. They help students become strong, kind, and confident people.

####################

Do you agree?
Anything missing?

–some ideas

Students in hospitality and tourism need some important skills. These skills help you at work and in life.

1. Speaking and Listening

• Say “hello” and smile
• Speak clearly and slowly
• Listen to guests
• Use body language (smile, look, hand signs)

2. Working with People

• Be nice and friendly
• Work in a group
• Help other people
• Be kind to guests

3. Solving Problems

• Stay calm
• Try to find a good answer
• Ask for help if you need it

4. Time and Work

• Come on time
• Make a simple plan
• Do one or two things at the same time

5. Feelings

• Be happy and kind
• Do not get angry
• Be patient
• Be polite

6. Changing Plans

• Work in different places
• Work with new people
• Be ready for change

7. Being Good at Work

• Tell the truth
• Be on time every day
• Keep secrets (for example: guest names)
• Take care of money

8. Helping Others

• Show others what to do
• Say, “Let me help you”
• Give ideas

9. Using Phones and Computers

• Use a phone or computer for work
• Use a booking system
• Know Facebook or Instagram

10. Different People

• Be nice to people from other countries
• Learn about other cultures
• Be friendly to everyone

These skills help you in your job and in life. You can be a good worker and a kind person.

##############

Agree? Anything missing?

– ahead of her, 10 months of education by the Foundation,
some thoughts ´……

How to make the most of my 10 months at Shinta Mani Foundation

Studying at the Shinta Mani Foundation is a great opportunity for me. I feel proud and excited to be part of this program. In these 10 months, I want to learn as much as possible. To do that, I will come to school every day and always arrive on time. I will listen carefully to my teachers, take notes, and ask questions when I don’t understand something.

English is very important in the hospitality and tourism industry, so I will practice it every day. I will try to speak and write in English as much as I can. If I meet tourists, I will try to talk to them to improve my speaking skills.

I will also be respectful, polite, and friendly to my teachers, classmates, and guests. In hospitality, it’s important to be helpful and work well in a team.

I will study hard in both theory and practice. I want to learn how to clean rooms, welcome guests, and solve problems in a hotel.

After the course, I hope to get a good job and help my family. My dream is to become a professional and successful person.

________________

Vocabulary:

1. To be accepted – to be allowed to join something.
2. Education – learning from school or teachers.
3. A foundation – an organization that gives help or support.
4. An opportunity – a good chance to do something.
5. To feel proud – to be happy because of a good result.
6. To be excited – to feel happy and interested about something.
7. To arrive on time – to come at the right time.
8. To listen carefully – to pay close attention when someone speaks.
9. To take notes – to write important information.
10. To ask questions – to say or write something to get information.
11. Hospitality – work of helping and serving guests.
12. To practice – to do something again to get better.
13. To meet somebody – to see and talk to someone for the first time.
14. To improve – to become better or make something better.
15. Speaking skills – the ability to speak a language well.
16. To be respectful – to show care and honor to others.
17. To be polite – to act in a nice and kind way.
18. A classmate – a person in the same class.
19. To solve a problem – to find the answer to something difficult.
20. A professional person – someone who works well and seriously.
21. To be successful – to reach goals and do well.

##############

---

Match the words (A) with their correct definitions (B):

A. Words

1. ___ To solve a problem
2. ___ A foundation
3. ___ To be respectful
4. ___ To take notes
5. ___ Speaking skills
6. ___ To arrive on time
7. ___ To be accepted
8. ___ A classmate
9. ___ To be excited
10. ___ To improve
11. ___ Hospitality
12. ___ To meet somebody
13. ___ To ask questions
14. ___ To practice
15. ___ A professional person
16. ___ To listen carefully
17. ___ To be polite
18. ___ To be successful
19. ___ An opportunity
20. ___ Education
21. ___ To feel proud

B. Definitions

a. To be allowed to join something
b. The ability to speak a language well
c. A good chance to do something
d. Someone who works well and seriously
e. To come at the right time
f. To act in a nice and kind way
g. To pay close attention when someone speaks
h. To become better or make something better
i. To see and talk to someone for the first time
j. An organization that gives help or support
k. Learning from school or teachers
l. The work of helping and serving guests
m. A person in the same class
n. To do something again to get better
o. To find the answer to something difficult
p. To write important information
q. To feel happy and interested about something
r. To say or write something to get information
s. To show care and honor to others
t. To reach goals and do well
u. To be happy because of a good result

---

_________________

1-o, 2-j, 3-s, 4-p, 5-b, 6-e, 7-a, 8-m, 9-q, 10-h, 11-l, 12-i, 13-r, 14-n, 15-d, 16-g, 17-f, 18-t, 19-c, 20-k, 21-u

####################

---

Gap-fill sentences with 3 choices each, with one correct:

1. I always try __________ so I don’t miss anything in class.
   a) to solve a problem b) to listen carefully c) to meet somebody
2. The Shinta Mani __________ helps young people get free training.
   a) opportunity b) foundation c) education
3. He studies hard every day because he wants __________ in the future.
   a) to be successful b) to ask questions c) to take notes
4. Students should __________ if they don’t understand the lesson.
   a) be polite b) ask questions c) arrive on time
5. She was very happy __________ into the program.
   a) to be accepted b) to meet somebody c) to be excited
6. The teacher told us __________ and respect each other.
   a) to be respectful b) to practice c) to improve
7. In class, I always bring my notebook __________.
   a) to meet somebody b) to take notes c) to be excited
8. He works in __________ and welcomes guests every day.
   a) speaking skills b) hospitality c) opportunity
9. This course is a great __________ to learn new skills.
   a) foundation b) education c) opportunity
10. When I saw my name on the list, I started __________.
    a) to solve a problem b) to feel proud c) to arrive on time
11. My __________ is friendly and helps me with homework.
    a) foundation b) classmate c) teacher
12. Tourists are a good way for us __________ English.
    a) to improve b) to take notes c) to solve a problem
13. Please remember __________ every day or you’ll miss the lesson.
    a) to be respectful b) to arrive on time c) to be accepted
14. I practice English every day __________ my speaking.
    a) to listen carefully b) to improve c) to be polite
15. A good worker is always serious and acts like __________.
    a) a classmate b) a successful person c) a professional person

---

Answers:

1-b, 2-b, 3-a, 4-b, 5-a, 6-a, 7-b, 8-b, 9-c, 10-b,
11-b, 12-a, 13-b, 14-b, 15-c

#############

True/false statements

1. You should arrive late to school to make the most of your time.
2. The Shinta Mani Foundation offers education to students.
3. It is important to ask questions if you don’t understand something.
4. Being polite and respectful is not important in hospitality.
5. Practicing English every day can help improve speaking skills.
6. You should ignore tourists if you want to practice English.
7. Taking notes helps you remember what teachers say.
8. A classmate is someone who studies with you.
9. To be accepted means you are allowed to join a program.
10. Hospitality means cleaning rooms and welcoming guests.
11. Being successful means you have learned nothing.
12. It is important to be a professional person at work.
13. Solving problems is not a useful skill in hotels.
    __________________________
    False: 1, 4, 6, 11, 13
    
    
    ##########################

---

Fill in the blanks with the correct word from the word bank below:

1. Studying at the Shinta Mani __________ is a great opportunity for me.
2. I feel __________ and excited to be part of this program.
3. To learn as much as possible, I will come to school every day and always __________ on time.
4. I will listen carefully to my teachers, take notes, and __________ questions when I don’t understand something.
5. English is very important in the hospitality and __________ industry.
6. I will try to speak and write in English as much as I can to __________ my skills.
7. I will be respectful, polite, and friendly to my teachers, __________, and guests.
8. In hospitality, it’s important to work well in a __________.
9. I want to learn how to clean rooms, welcome guests, and __________ problems in a hotel.
10. After the course, I hope to get a good job and become a professional and __________ person.

---

_________________

Word bank:

foundation, arrive, classmates, solve, improve, team, hospitality, ask, proud, successful

---

_____________________
Correct order:

foundation – proud – arrive – ask – hospitality – improve – classmates – team – solve – successful

####################

Jumpled sentences – reorder words:

1. arrive I on school at every time day
2. carefully listen take I notes teachers and to
3. practice will English I every speaking day
4. questions I when ask don’t understand something I
5. polite be friendly to will and respectful classmates I
6. learn want rooms how to clean I guests and welcome (not easy 😉
7. solve hotel in problems want I to the
8. hope after the get course to job I a

________________

Correct version:

1. I arrive at school every day on time.
2. I listen carefully to teachers and take notes.
3. I will practice speaking English every day.
4. I ask questions when I don’t understand something.
5. I will be polite, respectful, and friendly to classmates.
6. I want to learn how to clean rooms and welcome guests.
7. I want to solve problems in the hotel.
8. I hope to get a job after the course.

####################

Interview with Leakana – fill in words given below:

---

Interviewer: Leakana, how do you feel about studying at the Shinta Mani Foundation?
Leakana: I feel proud and __________ to be part of this program.

Interviewer: What will you do to learn a lot in these 10 months?
Leakana: I will come to school every day and arrive __________.

Interviewer: How will you behave in class?
Leakana: I will __________ carefully to my teachers and take notes.

Interviewer: What will you do if you don’t understand something?
Leakana: I will ask __________ to learn better.

Interviewer: Why is English important for you?
Leakana: English is important in __________ and tourism.

Interviewer: How will you practice your English?
Leakana: I will speak and __________ in English every day.

Interviewer: What will you do if you meet tourists?
Leakana: I will try to talk to them to __________ my speaking.

Interviewer: How will you treat your teachers and __________?
Leakana: I will be respectful, polite, and friendly to everyone.

Interviewer: What skills do you want to learn?
Leakana: I want to learn how to __________rooms and welcome guests.

Interviewer: What is your dream after finishing the course?
Leakana: I hope to get a good job and be __________.

_______________________
questions – classmates – successful – excited – improve – listen – clean – on time – write – hospitality

---

_______________________

---

Interviewer: Leakana, how do you feel about studying at the Shinta Mani Foundation?
Leakana: I feel proud and excited to be part of this program.

Interviewer: What will you do to learn a lot in these 10 months?
Leakana: I will come to school every day and arrive on time.

Interviewer: How will you behave in class?
Leakana: I will listen carefully to my teachers and take notes.

Interviewer: What will you do if you don’t understand something?
Leakana: I will ask questions to learn better.

Interviewer: Why is English important for you?
Leakana: English is important in hospitality and tourism.

Interviewer: How will you practice your English?
Leakana: I will speak and write in English every day.

Interviewer: What will you do if you meet tourists?
Leakana: I will try to talk to them to improve my speaking.

Interviewer: How will you treat your teachers and classmates?
Leakana: I will be respectful, polite, and friendly to everyone.

Interviewer: What skills do you want to learn?
Leakana: I want to learn how to clean rooms and welcome guests.

Interviewer: What is your dream after finishing the course?
Leakana: I hope to get a good job and be successful.

---

##################

I am Leakana. Every day, I come to school and arrive on time. I listen carefully to my teachers and take notes. If I don’t understand something, I ask questions. I practice speaking and writing in English every day. When I meet tourists, I try to talk to them to improve my English speaking. I am always polite, respectful, and friendly to my teachers and classmates. I work hard to learn how to clean rooms, welcome guests, and solve problems in a hotel. I want to be successful and get a good job after my course.

Rewrite the text, start with

„She is Leakana. Every day she comes to school…..“

and make all changes necessary.

___________________________

Correct version:

She is Leakana. Every day, she comes to school and arrives on time. She listens carefully to her teachers and takes notes. If she doesn’t understand something, she asks questions. She practices speaking and writing in English every day. When she meets tourists, she tries to talk to them to improve her English speaking. She is always polite, respectful, and friendly to her teachers and classmates. She works hard to learn how to clean rooms, welcome guests, and solve problems in a hotel. She wants to be successful and get a good job after her course.

– some thoughts

It is important to have a healthy mind. A healthy mind helps us feel happy and do well at work and school.

To have a healthy mind, we need to take care of our feelings and thoughts. Sometimes, we feel stress or worry. This is normal. But we can learn to feel calm and strong.

One way to feel calm is to breathe slowly and deeply. This helps our body and mind relax. We can also think about good things to feel happy.

It is good to talk about our feelings with friends, family, or someone we trust. Talking helps us feel better.

Helping others and working together is also good for our mind. When we are kind and share, we feel good inside.

It is important to rest and have breaks. When we rest, our mind and body get strong.

When we take care of our mind, we feel confident. We can solve problems better and enjoy life.

Mental health means feeling good inside. Taking care of our mind is as important as learning new skills.

__________________

Vocabulary:

---

to achieve
To get or do something you want.

mental health
How your mind feels and works.

well-being
Feeling good and happy.

to feel happy
To feel good inside.

a healthy mind
A mind that feels good and works well.

to take care of something
To keep something safe and healthy.

feelings
What you feel inside, like happy or sad.

thoughts
The things you think in your mind.

to feel stress
To feel worried or tense.

to worry
To think about problems and feel nervous.

to feel calm
To feel quiet and relaxed, not nervous.

to breathe
To take air in and out of your body.

the mind
The part inside your head where you think and feel.

to relax
To rest and feel calm.

to trust somebody
To believe that a person is good and honest.

to feel better
To feel good again after feeling bad.

to be kind
To be nice and help others.

to share
To give some of what you have to others.

to rest
To stop work and relax.

to have a break
To stop for a short time to rest.

to feel confident
To feel sure about yourself.

to solve a problem
To find an answer to a difficulty.

to enjoy life
To feel happy and have fun in life.

skills
Things you can do well.

---

######################

Multiple-choice test , only one answer correct

---

1. What does to achieve mean?
   a) To get or do something you wanted
   b) To sleep all day
   c) To eat something fast
2. What is mental health?
   a) A kind of exercise
   b) How your mind feels and works
   c) A game you play
3. What does well-being mean?
   a) A small animal
   b) Playing video games
   c) Feeling good and happy
4. What does to feel happy mean?
   a) To feel good inside
   b) To forget something
   c) To carry something heavy
5. What is a healthy mind?
   a) A place to study
   b) A mind that feels good and works well
   c) A fruit
6. What does to take care of something mean?
   a) To lose it
   b) To break it
   c) To keep something safe and healthy
7. What are feelings?
   a) Things you feel inside, like happy or sad
   b) Music you listen to
   c) Things you eat
8. What are thoughts?
   a) Sounds you make
   b) The things you think in your mind
   c) Your clothes
9. What does to feel stress mean?
   a) To play with friends
   b) To feel worried or tense
   c) To sleep
10. What does to worry mean?
    a) To be very happy
    b) To think about problems and feel nervous
    c) To clean your room
11. What does to feel calm mean?
    a) To sing loudly
    b) To run fast
    c) To feel quiet and relaxed
12. What does to breathe mean?
    a) To take air in and out of your body
    b) To eat quickly
    c) To laugh a lot
13. What is the mind?
    a) A book
    b) The part inside your head where you think and feel
    c) A house
14. What does to relax mean?
    a) To jump high
    b) To rest and feel calm
    c) To build something
15. What does to trust somebody mean?
    a) To believe someone is good and honest
    b) To ask for money
    c) To read a book
16. What does to feel better mean?
    a) To feel good again after feeling bad
    b) To go shopping
    c) To cry
17. What does to be kind mean?
    a) To sleep late
    b) To be nice and help others
    c) To shout at someone
18. What does to share mean?
    a) To hide everything
    b) To give some of what you have to others
    c) To buy something
19. What does to rest mean?
    a) To stop working and relax
    b) To dance all night
    c) To write quickly
20. What does to have a break mean?
    a) To work longer
    b) To sleep for 12 hours
    c) To stop for a short time to rest
21. What does to feel confident mean?
    a) To feel sure about yourself
    b) To feel angry
    c) To feel tired
22. What does to solve a problem mean?
    a) To leave the house
    b) To find an answer to a difficulty
    c) To laugh with friends
23. What does to enjoy life mean?
    a) To always work
    b) To feel happy and have fun
    c) To talk to a doctor
24. What are skills?
    a) Things you can do well
    b) Places you go
    c) Books you read

---

Answers:

1a 2b 3c 4a 5b 6c 7a 8b 9b 10b 11c 12a 13b 14b 15a 16a 17b 18b 19a 20c 21a 22b 23b 24a

####################

---

Match word and definition:

---

Words:

1. take care
2. mental health
3. healthy mind
4. feel happy
5. solve
6. feel stress
7. breathe
8. feelings
9. feel better
10. skills
11. have a break
12. rest
13. trust
14. share
15. enjoy life

---

Definitions:

a. To believe someone will help you and not hurt you.
b. To take air into your body and let it out.
c. To stop and relax after work or activity.
d. The things you can do well.
e. To have fun and be happy with your life.
f. To keep something safe and help it stay good.
g. To have a good and joyful feeling inside.
h. To stop working for a short time to rest.
i. To feel worried or nervous about something.
j. The condition of your mind and how it works.
k. To feel good again after feeling bad or sick.
l. To find an answer to a problem.
m. Emotions you feel inside, like sadness or joy.
n. To give some of what you have to others.
o. A mind that feels good and works well.

---

______________________

1f 2j 3o 4g 5l 6i 7b 8m 9k 10d 11h 12c 13a 14n 15e

################

Gap-fill exercise:

---

1. It is important to ______ your mental health. (a) take care of (b) eat (c) sleep
2. A ______ mind helps you feel happy. (a) tired (b) healthy (c) big
3. When you feel stress, try to ______ slowly. (a) jump (b) breathe (c) sleep
4. Talking about your ______ can help you feel better. (a) feelings (b) clothes (c) food
5. You can ______ problems by thinking carefully. (a) lose (b) break (c) solve
6. Good ______ help you do your work well. (a) skills (b) money (c) shoes
7. Sometimes you need to have a ______ and rest. (a) fight (b) run (c) break
8. ______ your friends and share your thoughts. (a) push (b) leave (c) trust
9. When you relax, you ______ life more. (a) ignore (b) hate (c) enjoy
10. Feeling ______ makes it easier to solve problems. (a) angry (b) confident (c) tired
11. Take care of your mind to have ______. (a) pain (b) illness (c) well-being
12. When you feel calm, your ______ are clear. (a) hands (b) thoughts (c) shoes
13. Share your feelings to feel happy and ______. (a) small (b) strong (c) quiet
14. Breathe deeply to feel calm and ______. (a) hungry (b) loud (c) relaxed
15. Enjoy life by being kind and ______ others. (a) fighting (b) ignoring (c) helping

---

____________—

1 a 2 b 3 b 4 a 5 c 6 a 7 c 8 c
9 c 10 b 11 c 12 b 13 b 14 c 15 c

###################

True/false:

1. Taking care of your mental health is important.
2. A healthy mind can make you feel unhappy.
3. You should ignore your feelings to feel better.
4. Breathing slowly can help when you feel stress.
5. Trusting friends and sharing thoughts is good for the mind.
6. It is good to have breaks and rest sometimes.
7. Feeling confident helps solve problems more easily.
8. Skills are not important for work.
9. Relaxing can help you enjoy life more.
10. Mental health is not related to well-being.
11. Sharing your feelings can make you feel strong.
12. It is not important to take care of your mind.

_________________

False: 2,3,8,10,12

########################

Complete, words below:

---

Interviewer: Why is mental health important?
Expert: Mental health is important because it helps us feel happy and __________.

Interviewer: How can we take care of our mental health?
Expert: We can take care by resting, __________ slowly, and talking about feelings.

Interviewer: What is a healthy mind?
Expert: A __________ mind means you feel good inside and can solve problems.

Interviewer: What can ___________ if we feel too much stress?
Expert: Too much stress can make us feel worried or sad.

Interviewer: How can we feel less stress?
Expert: We can breathe slowly, relax, and have a __________.

Interviewer: Why is it good to trust friends?
Expert: Trusting friends helps us share feelings and feel __________

Interviewer: What skills help in work and life?
Expert: Skills like solving __________ and staying calm help us in work and life.

Interviewer: How does sharing feelings help?
Expert: Sharing feelings makes us __________strong and less alone.

Interviewer: What does it mean to enjoy life?
Expert: Enjoying life __________ feeling happy and calm every day.

Interviewer: What is one good habit for mental health?
Expert: One good habit is to take care of your __________every day.

---

Fill in:

feel – break – calm – mind – breathing – problems – happen – means – better – healthy

___________________________

Correct version:

---

Interviewer: Why is mental health important?
Expert: Mental health is important because it helps us feel happy and calm.

Interviewer: How can we take care of our mental health?
Expert: We can take care by resting, breathing slowly, and talking about feelings.

Interviewer: What is a healthy mind?
Expert: A healthy mind means you feel good inside and can solve problems.

Interviewer: What can happen if we feel too much stress?
Expert: Too much stress can make us feel worried or sad.

Interviewer: How can we feel less stress?
Expert: We can breathe slowly, relax, and have a break.

Interviewer: Why is it good to trust friends?
Expert: Trusting friends helps us share feelings and feel better.

Interviewer: What skills help in work and life?
Expert: Skills like solving problems and staying calm help us in work and life.

Interviewer: How does sharing feelings help?
Expert: Sharing feelings makes us feel strong and less alone.

Interviewer: What does it mean to enjoy life?
Expert: Enjoying life means feeling happy and calm every day.

Interviewer: What is one good habit for mental health?
Expert: One good habit is to take care of your mind every day.

---

###################

Every day, I take care of my mind to stay healthy. When I feel stress, I breathe slowly to feel calm. I try to relax and rest if I feel tired. I talk to my friends and share my feelings. This helps me feel better and not worried. I also try to solve problems by thinking carefully. When I feel calm, I enjoy life more. I know that good skills are important for work and life. Taking care of my mind helps me feel happy and strong every day. This is why I always do these things.

___________

Rewrite the story in 3rd person singular, start with

„Every day, he takes care of his………“

and make all changes necessary

____________

Correct version:

Every day, he takes care of his mind to stay healthy. When he feels stress, he breathes slowly to feel calm. He tries to relax and rest if he feels tired. He talks to his friends and shares his feelings. This helps him feel better and not worried. He also tries to solve problems by thinking carefully. When he feels calm, he enjoys life more. He knows that good skills are important for work and life. Taking care of his mind helps him feel happy and strong every day. This is why he always does these things.

ahead of her, 10 months of education by the Foundation,
some thoughts ´……

---

How to get the most out of my 10 months at Shinta Mani Foundation

Studying at the Shinta Mani Foundation is a great chance for me. I feel happy and proud to be part of this program. I want to learn everything I can in these 10 months. To do that, I will come to school every day and always be on time. I will listen carefully to my teachers and take notes. I will ask questions if I don’t understand something.

I know English is very important in the hotel and tourism industry. So, I will practice speaking and writing English every day. I will talk to tourists if I get the chance, and I will try to use English in my daily life.

I will also be respectful and friendly to my teachers, classmates, and guests. Being kind and helpful is important in hospitality. I want to be a good team member.

I will work hard in both theory and practical classes. I want to learn how to work in a hotel, clean rooms, welcome guests, and solve problems.

After this course, I hope to find a good job and help support my family. I want to be a successful and professional person in the future. This is my dream.

---

_____________________

Vocabulary:

• To get the most out (of something) – to learn or enjoy as much as possible from something.
  Example: I study hard to get the most out of my class.
• To be proud – to feel happy and good about something you or someone did.
  Example: I am proud of my work.
• To be part of something – to belong to a group or activity.
  Example: I am happy to be part of this school.
• To be on time – to arrive at the correct time, not late.
  Example: I always come to class on time.
• To listen carefully – to pay attention when someone is speaking.
  Example: I listen carefully to my teacher.
• To take notes – to write down important things you hear in class.
  Example: I take notes during the lesson.
• To ask questions – to say something when you don’t understand or want to know more.
  Example: I ask questions when I need help.
• To practice speaking English – to try speaking English many times to get better.
  Example: I practice speaking English every day.
• To get a chance – to have an opportunity to do something.
  Example: If I get a chance, I will talk to a tourist.
• Daily life – the things you do every day.
  Example: In my daily life, I help my family and go to school.
• To be respectful – to show care and politeness to others.
  Example: I am respectful to my teachers.
• A classmate – a person who studies with you in the same class.
  Example: My classmate is very friendly.
• To be kind – to be nice and helpful to others.
  Example: It is good to be kind to people.
• Hospitality – the work of helping and serving guests in hotels or restaurants.
  Example: I want to work in hospitality.
• A team member – a person in a group who works with others.
  Example: I want to be a good team member.
• A practical class – a class where you do real work, not just reading or writing.
  Example: We have a practical class in the hotel kitchen.
• To clean a room – to make a room neat and tidy.
  Example: I learn how to clean a room in class.
• To solve a problem – to find an answer to something that is difficult.
  Example: We learn how to solve a problem with a guest.
• To support – to help someone in life or work.
  Example: I want to support my family.
• To be successful – to do well in life or work.
  Example: I want to be successful in the future.
• To be professional – to work well and with good manners, like a trained worker.
  Example: A hotel worker must be professional.

---

######################

Multiple choice – one answer correct

1. What does „to be on time“ mean?
A. to arrive at the right time
B. to come late
C. to leave early

2. What does „a classmate“ mean?
A. a person in your family
B. a person who studies with you
C. a person who teaches you

3. What does „to support“ mean?
A. to make a joke
B. to help someone
C. to forget something

4. What does „to be respectful“ mean?
A. to shout at people
B. to ignore someone
C. to show care and politeness

5. What does „hospitality“ mean?
A. the work of helping guests
B. the job of building houses
C. the study of animals

6. What does „to ask questions“ mean?
A. to speak when you want to know more
B. to talk about your weekend
C. to stay silent

7. What does „to be kind“ mean?
A. to be angry
B. to be lazy
C. to be nice and helpful

8. What does „to clean a room“ mean?
A. to sleep in a room
B. to make a room neat and tidy
C. to make the room dirty

9. What does „a practical class“ mean?
A. a class where you watch TV
B. a class where you only read
C. a class where you do real work

10. What does „to take notes“ mean?
A. to listen without thinking
B. to write down important things
C. to sleep in class

11. What does „to solve a problem“ mean?
A. to find an answer
B. to forget the problem
C. to make a problem bigger

12. What does „to be professional“ mean?
A. to work well and with good manners
B. to play games at work
C. to be late for work

13. What does „to practice speaking English“ mean?
A. to read only in your language
B. to write English only
C. to speak English many times to improve

14. What does „to get the most out“ mean?
A. to leave the classroom
B. to learn or enjoy as much as possible
C. to waste time

15. What does „to be part of something“ mean?
A. to watch from far away
B. to stand alone
C. to join and belong to a group

______________________

Answers:
1 A, 2 B, 3 B, 4 C, 5 A, 6 A, 7 C, 8 B, 9 C, 10 B, 11 A, 12 A, 13 C, 14 B, 15 C
######################

Match the word with the correct definition:

Words:

1. To listen carefully
2. To be proud
3. Daily life
4. To ask questions
5. To clean a room
6. A team member
7. To solve a problem
8. Hospitality
9. To be kind
10. To practice speaking English
11. To be professional
12. To take notes
13. To support
14. To be part of something
15. A classmate

Definitions:

A. To help someone
B. A person who studies with you
C. To show care and politeness to others
D. To write down important information
E. To join and belong to a group
F. The things you do every day
G. To make a place tidy
H. The work of welcoming and helping guests
I. To listen with full attention
J. To speak English often to get better
K. A person who works with others on a team
L. To feel happy about yourself or others
M. To find an answer to a difficulty
N. To ask for information or help
O. To act in a careful and skilled way at work

___________________
Answers:
1 I, 2 L, 3 F, 4 N, 5 G, 6 K, 7 M, 8 H, 9 C, 10 J, 11 O, 12 D, 13 A, 14 E, 15 B
####################

Fill in, words below:

1. I listen ___________when the teacher talks.
2. She is __________ of her work in class.
3. Daily __________can be busy and fun.
4. It is good to __________ questions if you do not understand.
5. We clean a __________ every morning.
6. A team __________ helps others to do a job.
7. We __________ a problem by thinking and talking.
8. ___________ means we help guests feel welcome.
9. It is important to be __________ to everyone.
10. I __________ speaking English every day.
    
    
    hospitality – life – member – practice – carefully – kind – ask – room – solve – proud
    

___________________
Answers:

1. I listen carefully when the teacher talks.
2. She is proud of her work in class.
3. Daily life can be busy and fun.
4. It is good to ask questions if you do not understand.
5. We clean a room every morning.
6. A team member helps others to do a job.
7. We solve a problem by thinking and talking.
8. Hospitality means we help guests feel welcome.
9. It is important to be kind to everyone.
10. I practice speaking English every day.

################

True/false:

---

1. Listening carefully helps you understand the teacher better.
2. Being proud means you feel bad about your work.
3. Daily life includes the things you do every day.
4. You should never ask questions in class.
5. Cleaning a room means making it messy.
6. A team member works alone without help.
7. Solving a problem means finding an answer.
8. Hospitality means being rude to guests.
9. Being kind means helping others.
10. Practicing speaking English can help you improve.

---

___________________
Answers:
true 1.3.7.9.10
#################

---

Match the beginning of each sentence (1–10) with its correct ending (A–J):

Beginnings:

1. I take notes
2. We clean a room
3. To be kind
4. A classmate
5. I practice speaking English
6. We solve a problem
7. A team member
8. Hospitality
9. I ask questions
10. I am proud

Endings:

A. every morning before guests arrive.
B. means to help and be friendly.
C. is someone who studies with me.
D. when I do something well.
E. means helping guests feel welcome.
F. when I don’t understand something.
G. every day to get better.
H. by thinking and working together.
I. when the teacher is speaking.
J. helps others and works together.

---

_______________________
1 I, 2 A, 3 B, 4 C, 5 G, 6 H, 7 J, 8 E, 9 F, 10 D

################

Multiple choice sentences with blanks – fill in:

---

1. I always try to ___ when the teacher explains something.
   a) clean a room
   b) listen carefully
   c) be proud
2. Every morning, we ___ before class starts.
   a) ask questions
   b) be kind
   c) clean a room
3. She is ___ of her good test results.
   a) proud
   b) respectful
   c) a classmate
4. We work together because I am ___ of a team.
   a) hospitality
   b) a team member
   c) professional
5. When I don’t understand, I always ___ to learn more.
   a) take notes
   b) ask questions
   c) solve a problem
6. Good ___ means being nice to guests.
   a) hospitality
   b) practice
   c) classmate
7. I ___ every day to improve my English.
   a) be proud
   b) solve a problem
   c) practice speaking English
8. I write fast in class because I like to ___.
   a) take notes
   b) support
   c) clean a room
9. He always helps me with my work because he is ___.
   a) respectful
   b) kind
   c) daily life
10. We had a big problem, but we worked together to ___.
    a) be professional
    b) solve a problem
    c) be part of something

---

____________________
1 b, 2 c, 3 a, 4 b, 5 b, 6 a, 7 c, 8 a, 9 b, 10 b
####################

---

🔹 Interview with Leakana – fill in (words below)

1. Q: Hello Leakana! What are your plans for this year?
A: I want to _________as much as I can at the Shinta Mani Foundation.

2. Q: How will you get the most out of your education?
A: I will listen carefully, take notes, and ask __________

3. Q: Do you want to practice English too?
A: Yes! I practice __________ English every day with my classmates.

4. Q: What do you enjoy in class?
A: I enjoy working as a team __________ in practical classes.

5. Q: What do you learn in practical class?
A: We learn how to __________ a room and how to be professional.

6. Q: How do you feel about being part of the program?
A: I feel __________to be part of something so special.

7. Q: What do you do when you don’t understand something?
A: I ask questions or talk to my _________.

8. Q: What does __________ mean to you?
A: It means being kind and respectful to guests.

9. Q: Do you want to work in hospitality in the future?
A: Yes, I want to _________ guests and be successful.

10. Q: What is your dream after finishing the 10-month course?
A: I want to work in a ________and make my family proud.

---

________________
classmates – hotel – learn – clean – hospitality – member – support – questions – proud – speaking
################

• at a Luxury Hotel in Cambodia

👤 Interviewer: Good morning. Thank you for coming. Please have a seat.

🙋‍♀️ Candidate: Good morning. Thank you. I’m happy to be here.

---

👤 Interviewer: Can you please introduce yourself?

🙋‍♀️ Candidate:

Yes, of course. My name is Sophea Chan. I am 26 years old and I live in Siem Reap. I studied Tourism and Hospitality at the Royal University of Phnom Penh. I have two years of experience working at the front desk of a 4-star hotel. I enjoy working with people and giving good service.

---

👤 Interviewer: Why do you want to work at our hotel?

🙋‍♀️ Candidate:

I want to work here because your hotel is one of the best in Cambodia. You have many international guests, and I would like to work in a professional, high-level environment. I also want to grow and learn more in luxury hospitality.

---

👤 Interviewer: What are your main duties at your current job?

🙋‍♀️ Candidate:

At my current job, I work at the front desk. I check guests in and out, answer phone calls, give information about the hotel and city, and help with bookings. I also handle payments and use the hotel booking system.

---

👤 Interviewer: What hotel system or software do you use?

🙋‍♀️ Candidate:

We use Opera PMS. I know how to enter guest details, make bookings, check availability, and print bills.

---

👤 Interviewer: How do you deal with a difficult guest?

🙋‍♀️ Candidate:

First, I stay calm and listen carefully. I let the guest explain the problem. Then, I try to help and solve it quickly. If I cannot fix the problem myself, I call the manager. I always stay polite and friendly.

---

👤 Interviewer: What languages do you speak?

🙋‍♀️ Candidate:

I speak Khmer and English. My English is B1 level. I also know a little French and Chinese, enough to say hello and give simple directions.

---

👤 Interviewer: This job includes night and weekend shifts. Is that okay for you?

🙋‍♀️ Candidate:

Yes, I am flexible. I can work mornings, evenings, weekends, and holidays if needed.

---

👤 Interviewer: What do you enjoy most about working at a hotel?

🙋‍♀️ Candidate:

I enjoy meeting new people from different countries. I like helping them and making sure they enjoy their stay. It makes me happy when guests say thank you or smile.

---

👤 Interviewer: What are your strengths?

🙋‍♀️ Candidate:

I am friendly, organized, and hard-working. I always try to give good service. I also learn new things quickly.

---

👤 Interviewer: And your weaknesses?

🙋‍♀️ Candidate:

Sometimes I am a little shy at first, especially with new people. But I am working on this, and I feel more confident every day.

---

👤 Interviewer: Do you have any questions for me?

🙋‍♀️ Candidate:

Yes, thank you. I would like to ask:
– What training do you give new staff?
– Is there a chance to grow or get promoted at the hotel?

---

👤 Interviewer: Good questions. We do offer training and growth opportunities. Thank you for coming today.

🙋‍♀️ Candidate:

Thank you very much. I hope to work with your team.

---

###################

How do you like that interview?
Is it realistic?

You work in the restaurant of a hotel;
when serving dinner to guests at a table a guest asks you if he and his family should go to Mt. Kulen and the waterfalls.
You provide information on the trip.

---

Yes, Phnom Kulen and the waterfall are worth visiting, especially if you enjoy nature and history. Phnom Kulen is a mountain about 1.5 hours from Siem Reap. It is a special place for Cambodian people because it is where the Khmer Empire began.

One of the best parts of the trip is the big waterfall. You can swim there and relax. The water is cool and fresh, and the area is very green and quiet. Many local people go there on weekends to enjoy nature with their families.

On the mountain, you can also see the “River of a Thousand Lingas.” These are old carvings in the riverbed, made hundreds of years ago. At the top of the mountain, there is a large reclining Buddha statue. From there, you can enjoy a nice view.

The road going up is a bit bumpy, and there is an entrance fee. It’s a good idea to go in the morning and bring water, sunblock, and comfortable shoes.

If you like to see something outside the city and learn more about Cambodian culture, Phnom Kulen is a great place to visit.

---

____________-

Vocabulary:

---

1. to be worth visiting – it is a good idea to go there; you will enjoy it
2. especially – more than other things; mainly
3. to enjoy – to like something and feel happy with it
4. history – the story of people and places in the past
5. an empire – a very big country or group of countries with one king or ruler
6. to relax – to rest and feel calm
7. fresh water – clean water from nature (not from the sea)
8. to be quiet – to not have much noise
9. local people – people who live in the area or village
10. a linga – a small stone that is a symbol of the god Shiva in Hindu religion
11. a carving – a picture or shape cut into stone or wood
12. a riverbed – the bottom of a river, where the water flows
13. a reclining Buddha – a statue of Buddha lying down
14. a bumpy road – a road that is not smooth; it shakes when you drive
15. an entrance fee – money you pay to go into a place
16. sunblock – cream that protects your skin from the sun
17. comfortable – easy and nice for your body; not too hard or tight

---

##############

Multiple-choice test , one answer correct only:

---

1. What does it mean if a place is worth visiting?
A) It is a good place to go and see.
B) It is a very quiet place.
C) It is a place where people live.

---

2. What does especially mean?
A) It means something is very expensive.
B) It means something is more important or more true than other things.
C) It means something is not safe.

---

3. What does it mean to enjoy something?
A) To forget something.
B) To like something and feel happy.
C) To find something boring.

---

4. What is history?
A) A type of food.
B) A story about animals.
C) The story of people and places in the past.

---

5. What is an empire?
A) A small village in the mountains.
B) A very big country or group of countries with one king or ruler.
C) A type of clothing from Asia.

---

6. What does it mean to relax?
A) To rest and feel calm.
B) To start running quickly.
C) To look for something in water.

---

7. What is fresh water?
A) Water from the sea.
B) Water from a swimming pool.
C) Clean water from nature.

---

8. What does it mean to be quiet?
A) To not have much noise.
B) To sing very loudly.
C) To move quickly.

---

9. Who are local people?
A) People who travel a lot.
B) People who live in the area.
C) People who work in big cities.

---

10. What is a linga?
A) A type of local fruit.
B) A symbol of the god Shiva in Hindu religion.
C) A long river in Cambodia.

---

11. What is a carving?
A) A picture or shape cut into stone or wood.
B) A kind of boat.
C) A small hill near the river.

---

12. What is a riverbed?
A) A place where you sleep near a river.
B) The bottom of a river, where the water flows.
C) A shop near the river.

---

13. What is a reclining Buddha?
A) A statue of Buddha standing.
B) A statue of Buddha lying down.
C) A small temple for monks.

---

14. What is a bumpy road?
A) A road with many people.
B) A road that is not smooth and shakes when you drive.
C) A road near the water.

---

15. What is an entrance fee?
A) Money you pay to go into a place.
B) A free ticket for the bus.
C) A place to eat lunch.

---

16. What is sunblock used for?
A) To help you sleep.
B) To make your skin look nice.
C) To protect your skin from the sun.

---

17. What does comfortable mean?
A) Easy and nice for your body.
B) Very cold and wet.
C) Hard and heavy to wear.

---

_____________________

1A 2B 3B 4C 5B 6A 7C 8A 9B 10B 11A 12B 13B 14B 15A 16C 17A
###################

Gap-fill exercise, only one answer correct:

---

1. Many visitors say the mountain is _______ for its beauty and history.
(carving / worth visiting / relaxing)

2. The temple shows stories about the country’s _______.
(sunblock / local people / history)

3. The powerful _______ ruled many lands long ago.
(riverbed / empire / carving)

4. After walking, visitors like to sit and _______.
(entrance fee / bumpy road / relax)

5. The river’s water is very clean and fresh, called _______.
(especially / fresh water / quiet)

6. Early mornings in the forest are very _______.
(local people / quiet / carving)

7. Always bring _______ to protect your skin from the sun.
(comfortable / carving / sunblock)

8. The friendly _______ live near the mountain and help visitors.
(carving / local people / history)

9. The road to the waterfall is rough and _______.
(fresh water / bumpy road / carving)

10. A _______ is a small stone symbol important in Hindu temples.
(reclining Buddha / linga / carving)

11. You pay an _______ to enter the park.
(empire / carving / entrance fee)

12. A _______ is a design cut into stone or wood.
(local people / carving / especially)

13. At the top of the mountain is a large _______ statue.
(empire / reclining Buddha / sunblock)

14. The bottom of the river is called the _______.
(comfortable / carving / riverbed)

15. These shoes are very _______ for walking long distances.
(worth visiting / comfortable / especially)

16. Visitors often _______ the beauty of the nature around the waterfall.
(carving / enjoy / fresh water)

17. I like this temple _______ because it is peaceful and quiet.
(local people / especially / carving)

---

__________–

1 worth visiting 2 history 3 empire 4 relax 5 fresh water 6 quiet 7 sunblock 8 local people 9 bumpy road 10 linga 11 entrance fee 12 carving 13 reclining Buddha 14 riverbed 15 comfortable 16 enjoy 17 especially

##################

Matching exercise,match each word to its definition:

---

---

Words

1. carving
2. entrance fee
3. bumpy road
4. reclining Buddha
5. empire
6. fresh water
7. local people
8. sunblock
9. history
10. worth visiting
11. comfortable
12. relax
13. especially
14. riverbed
15. linga
16. quiet
17. enjoy

---

Definitions :

A. The bottom of a river where water flows
B. To feel happy and pleased doing something
C. To rest and feel calm without stress
D. A small stone important in Hindu temples
E. The stories and events from the past
F. Friendly people who live in a certain place
G. A large area ruled by a king or queen long ago
H. Not noisy or loud; peaceful
I. A payment needed to enter a place or event
J. A statue of Buddha lying down
K. Very nice and worth spending time seeing or doing
L. A way of protecting your skin from the sun
M. Made by cutting a design into wood or stone
N. Very good for your body; giving comfort
O. A road full of holes and bumps, not smooth
P. Used to point out something more than usual
Q. Water that is clean and not salty

---

_______________

1 M 2 I 3 O 4 J 5 G 6 Q 7 F 8 L 9 E 10 K 11 N 12 C 13 P 14 A 15 D 16 H 17 B

#############

Which words are we looking for?

Sure! Here are the definitions only, in randomized order:

---

A. Very good for your body; giving comfort:__________
B. To rest and feel calm without stress:__________
C. A small stone important in Hindu temples:__________
D. Water that is clean and not salty:__________
E. Friendly people who live in a certain place:__________
F. A payment needed to enter a place or event:__________
G. Made by cutting a design into wood or stone:__________
H. The bottom of a river where water flows:__________
I. A road full of holes and bumps, not smooth:__________
J. The stories and events from the past:__________
K. A statue of Buddha lying down:__________
L. To feel happy and pleased doing something:__________
M. Very nice and worth spending time seeing or doing:__________
N. Not noisy or loud; peaceful:__________
O. Used to point out something more than usual:__________
P. A large area ruled by a king or queen long ago:__________
Q. A way of protecting your skin from the sun:__________

________________________

---

comfortable relax linga fresh water local people bumpy road carving riverbed especially history reclining Buddha enjoy worth visiting quiet empire entrance fee sunblock

#####################

Dialogue between a waiter and guests about Mt. Kulen and the waterfall – fill in the missing words, given below:

---

Guest 1: Excuse me, can you tell us about Mt. Kulen?
Waiter: Of course! Mt. Kulen is a famous __________ near here, known for its beautiful nature and history.

Guest 2: Is it worth visiting?
Waiter: Yes, definitely. It is especially worth visiting if you like __________ and peaceful places.

Guest 1: What can we see there?
Waiter: You can see the waterfall, many __________, and ancient temples with lingas.

Guest 2: How is the road to Mt. Kulen?
Waiter: The road is a bit __________, so it’s good to be prepared.

Guest 1: Is there an entrance fee?
Waiter: Yes, there is a small __________ fee to help keep the area clean.

Guest 2: Can we relax there?
Waiter: Absolutely. It is quiet and perfect to __________ in fresh water by the waterfall.

Guest 1: What about local people? Can we meet them?
Waiter: Yes, there are local people living nearby who are __________ and welcoming.

Guest 2: Should we bring anything special?
Waiter: I recommend bringing __________ and comfortable shoes for walking.

Guest 1: Is it easy to enjoy the place?
Waiter: Yes, you will enjoy the nature, history, and the __________ atmosphere.

Guest 2: Thank you! We will visit Mt. Kulen and the __________ for sure.
Waiter: You’re welcome! I’m sure you will have a wonderful time.

---

_________________

calm – bumpy – relax – mountain – carvings – sunblock – friendly – nature – waterfall – entrance

__________________

Correct version:

---

Guest 1: Excuse me, can you tell us about Mt. Kulen?
Waiter: Of course! Mt. Kulen is a famous mountain near here, known for its beautiful nature and history.

Guest 2: Is it worth visiting?
Waiter: Yes, definitely. It is especially worth visiting if you like nature and peaceful places.

Guest 1: What can we see there?
Waiter: You can see the waterfall, many carvings, and ancient temples with lingas.

Guest 2: How is the road to Mt. Kulen?
Waiter: The road is a bit bumpy, so it’s good to be prepared.

Guest 1: Is there an entrance fee?
Waiter: Yes, there is a small entrance fee to help keep the area clean.

Guest 2: Can we relax there?
Waiter: Absolutely. It is quiet and perfect to relax in fresh water by the waterfall.

Guest 1: What about local people? Can we meet them?
Waiter: Yes, there are local people living nearby who are friendly and welcoming.

Guest 2: Should we bring anything special?
Waiter: I recommend bringing sunblock and comfortable shoes for walking.

Guest 1: Is it easy to enjoy the place?
Waiter: Yes, you will enjoy the nature, history, and the calm atmosphere.

Guest 2: Thank you! We will visit Mt. Kulen and the waterfall for sure.
Waiter: You’re welcome! I’m sure you will have a wonderful time.

---

####################

A guide tells you about a tour:

---

I often visit Mt. Kulen because it is a beautiful and peaceful place. When I go there, I drive on a bumpy road through the countryside. The road is not smooth, but the views are amazing.

When I arrive, I pay a small entrance fee. Then, I walk to the waterfall. The water is fresh and cool. I like to relax there because it is quiet and calm. I enjoy listening to the sound of the water.

Near the waterfall, I see old carvings and lingas on the stones. These are part of the history of the Khmer empire. I also visit the big reclining Buddha statue. It is very impressive.

I meet local people who live nearby. They are friendly and often tell me stories about the area. I always use sunblock and wear comfortable shoes during my visit.

________________
Rewrite the story in 3rd person singular, present simple, make all changes necessary:

He often visits Mt. Kulen.………………….When he goes there…….

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Answer:

He often visits Mt. Kulen because it is a beautiful and peaceful place. When he goes there, he drives on a bumpy road through the countryside. The road is not smooth, but the views are amazing.

When he arrives, he pays a small entrance fee. Then, he walks to the waterfall. The water is fresh and cool. He likes to relax there because it is quiet and calm. He enjoys listening to the sound of the water.

Near the waterfall, he sees old carvings and lingas on the stones. These are part of the history of the Khmer empire. He also visits the big reclining Buddha statue. It is very impressive.

He meets local people who live nearby. They are friendly and often tell him stories about the area. He always uses sunblock and wears comfortable shoes during his visit.