Type of Body Language What it Says What Can Go Wrong 1. Smile Shows friendliness, openness, and approachability. Makes guests feel welcome and comfortable. Smile too little → seem cold or unfriendly; smile too much → seem fake or nervous. Avoid forced smiles. 2. Eye contact Shows attention, respect, and interest. Guests feel heard. Maintain … 🥳😎Body language, non-verbal communication, as important as verbal communication, part 1/5👍🙈 (A2) weiterlesen